Human Resource Management (Unit 9) Report - Hospitality

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Added on  2023/02/02

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This report examines Human Resource Management (HRM) within the context of service industries, specifically focusing on the hospitality sector. The report begins with an introduction to HRM, outlining its core role and purpose in enhancing employee performance and organizational effectiveness. It then delves into the key functions of HRM, including recruitment and selection, training and development, and performance monitoring, using the Holiday Inn hotel as a case study. The report analyzes human resource planning, emphasizing the importance of assessing current and future resource needs through demand and supply forecasting. It also explores the current state of employment relations, highlighting relevant legislation like the Equal Pay Act, the Health & Safety Act, and anti-discrimination laws. Furthermore, the report discusses the impact of employment law on HRM practices, emphasizing the need for compliance with various legal frameworks. The conclusion reinforces the significance of effective HRM in managing activities and boosting company productivity. References from academic sources are provided to support the analysis.
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Human Resource
Management For
Service Industries
(LO1 & LO2)
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Table of Content
Introduction
Role and purpose of Human Resource Management
Human resource plan based on an analysis of supply and
demand
Current state of employment relations
Employment law affects the management of human resources
Conclusion
References
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Introduction
Human resource management refers to strategic approach to an
effective management of company so that staff members will
help business in gain competitive benefit. The main purpose of
human resource management is to enhance performance of
employees in the service.
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Role and purpose of Human Resource
Management
Human resource management is related with recruiting,
motivating and also maintaining the workforce in business. It
is used to explain the formal systems that devised for
managing people with in company. It is the responsibility of
human resource management to hire the people, appraise their
performance, provide them training etc.
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The roles of human resource
management in Holiday
Inn hotel mention below:
Recruitment and selection
Provide training
Monitor performance of
employees
Maintain work culture
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Human resource plan based on an
analysis of supply and demand
Human resource plan refers to process that determine the current
as well as future needs of human resource for company to attain
the objectives. It should serve link among the human resource
management and strategic plan of firm.
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There are different steps are
included in human resource
planning:
Assessing the Human
Resource
Forecasting of demand
Forecasting of supply
Matching the demand and
supply
Action Plan
Monitoring and control
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Current state of employment relations
Employment relationship refers to link among the employees
and employer. It explains the efforts of firm to manage the
relationship of the manager and staff members at workplace. A
company with the better employee relation program give the
consistent and fair treatment to all employees so that they can
get some commitment towards their job and also will be loyal
for firm.
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Beside this, there are some
legislation which are followed
through Holiday Inn hotel in
order to maintaining the better
employee relation. There are
different legislations mention
below:
Equal pay act, 1970
Health & Safety Act, 1974
Anti- Discriminating Act-
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Employment law affects the
management of human resources
Employment law is wider areas that encompassing all the areas of
employee or employer relationship except process of
negotiation covered through collective bargaining and labour
law. In United Kingdom, employment law is governed through
many state and federal statues, judicial decision and
administrative regulations.
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In addition to this, it is necessary for Holiday Inn hotel to include
or applying all legislation before developing any strategies
concerned with working conditions of staff members. Through
complying all laws, Holiday Inn hotel is able to develop the
legal relation with staff members which are working in
company.
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There are some changes in law
mention below as above:
Employment Act- There are
many kind of changes made
under this law from past years.
On the basis of Anti-
Discriminatory law, employer
should not discriminate the
employee as per their gender,
disability, colour, religion etc.
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