This report delves into the contemporary issues and emerging trends in human resource management within the hospitality industry, using Sheraton Hotel as a case study. It explores challenges such as technological advancements, employee retention, customer demands, and maintaining a balanced work environment. The report analyzes the creation and design of job descriptions and person specifications for management positions, outlining roles, responsibilities, qualifications, and skills. It also examines the importance and process of performance management in the context of the hospitality sector, highlighting its role in minimizing staff turnover and identifying training needs. Furthermore, the report analyzes the human resource policies and practices of the selected organization, specifically focusing on recruitment, selection, and safeguarding practices. The report concludes by summarizing key findings and their implications for effective HRM in the dynamic hospitality industry.