Analysis of Human Resource Management Practices in Two Hospitals

This report provides an analysis of human resource management (HRM) practices in two hospitals, drawing on a case study to highlight the impact of effective HRM on organizational success. The first hospital, lacking a dedicated HRM team, faces challenges in recruitment, selection, and employee management, leading to issues like staff shortages and potential industrial disputes. The report contrasts this with the second hospital, which benefits from a dedicated HRM team managing all HR functions. It emphasizes the importance of written policies, employee communication, conflict resolution, and employee motivation. The report also explores the characteristics of building a sustainable HR capability, including service-based, time-based, and money-based strategies to enhance employee satisfaction and retention. The conclusion stresses the necessity of a strong HRM function for organizational growth and the retention of valuable employees. The report provides actionable insights for improving HRM practices in the healthcare sector.

Running Head: Managing Human Resource
Managing Human Resource

Managing Human Resource
Executive Summary
Human resource management plays an important role in conducting operations of the
organization. The report gives main emphasis on the HRM requirements and also on the
characteristics for taking into consideration the human resource capability in the business. Two
hospitals are taken into consideration and evaluation is based on the case study. In this the
challenges are showcased due to lack of HRM in the organization. In this the challenges are
showcased by taking into consideration the improvement area on which emphasis should be
given.

Managing Human Resource
Contents
Introduction.................................................................................................................................................3
Human resource management......................................................................................................................3
Steps required for enhancing Human resource management.......................................................................3
Characteristics of building a sustainable HR capability...............................................................................4
Conclusion...................................................................................................................................................5
References...................................................................................................................................................7

Managing Human Resource
Introduction
The report incorporates the basic assessment of 2 organizations that are discussed in the case
study. By taking the 2 Hospitals into consideration it is seen that one hospital does not have
human resource management team who take into consideration the activities such as selection,
recruitment. The operations are taken into consideration by the finance manager and the CEO.
As they are not master in the rehearsing the HR movement they confronted challenges. Now the
second hospital is taken into consideration in which all the activities are operated by human
resource management team which manages all the activities such as recruitment, training. The
report incorporates the exercises that should be taken by the organization to enhance the
operations of HRM at the first hospital which is taken into consideration. Later on, it
incorporates the administration of feasible Human resource management and its components.

Managing Human Resource
Human resource management
HRM refers to managing employees who work in the organization and it is taken into
consideration so that the organization can easily achieve its goals and objectives. Human
resource management includes the activities like selection, recruitment, training and
development of the employees who are working in the organization. It enhances the level of
motivation and performance of the employees to attain the objectives of the organization
(Abadesco, 2015).
Steps required for enhancing Human resource management
By taking into consideration the case study, it is seen that the hospital faced many problems in
controlling the human resource activities of the organization. The finance manager and the CEO
should take into consideration that the policies and plans which are going to be implemented
should be in writing form so that the employees can get a clear idea about the policies and plans.
The document should be shared with the employees of the organization in effective way so that
the employees can work in effective way and can give results which are beneficial for the
organization. The top management should try to maintain and take into consideration that the
policies are implemented in effective way. By this the employees can feel inequality and also it
gives direct impact on the productivity of the employees (Hendry, 2012). The industrial disputes
can also take place in this case. So to minimize these situations the company should take into
consideration team work and also enhance the understanding between the employees so that the
conflicts can be reduced and the company can easily achieve its goals and objectives in effective
way.
The top management should resolve the conflicts in effective way and also the issue should be
discussed with one of the people who belong from same department. So that the person can take
step accordingly and gives focus on final decision making. Employees should be provided an
opportunity to inform about the problem individually so that the problem can be resolved in
effective way and every employee of the organization can enhance the level of satisfaction. The
CEO should give focus on the sessions which enhances the level of motivation of employees and
also reduce the number of absentees in the organization. The CEO should ensure that there
should be proper environment in the organization so that people or employee can feel happy to
come and conduct their day to day task in effective way. If the employees feel good to come to

Managing Human Resource
the organization then it will increase the flexibility in the work and also enhances the incentives
which the employee can earn. The company can also give an opportunity of double pay to the
employee’s who are working on holidays (Purce, 2014).
If the case study is taken into consideration then the issue which is seen is staff shortage which
creates a problem to every organization. Shortage of staff member can only take place when
there is high retention rate of employees in the company or the pay is not given well in the
company. It is very essential to improve the working pattern and also to give focus on improving
retention of employees. Human resource team or the member plays an essential role in hiring the
employees who have experience so that the company can fill the requirement in effective and in
efficient way (Marchington, Wilkinson, Donnelly & Kynighou, 2016).
Characteristics of building a sustainable HR capability
It is very difficult to create sustainability in this world. Sustainability refers to satisfying the
needs and demands of the customers without giving a direct impact on their career. Human
resource management plays an essential role in creating the strategies that have a connection of
with human resource of the company. The function which is concerned with HR is very
essential to manage the strategies of business and also to maintain and build a good
organizational structure so that the company can easily achieve success and growth (Storey,
2014).
Some Characteristics or strategies that can access the company to construct a sustainable human
resource management:
1) Strategy based on service: In this strategy the company should take into consideration
effective services which can assist employees like some gift vouchers, outing package and also
the benefits which are concerned with health.
2) Strategy based on time: This is concerned with the policies which the human resource
manager should take into consideration. The human resource manager should take into
consideration the timings which are flexible too the employees and also the part time working for
employees should be offered.

Managing Human Resource
3) Strategy based on Money: In this the benefits which are monetary should be given to
employees that include vouchers, paid sick leaves and also the retirement benefits which enhance
the level of satisfaction and give encouragement to work in effective way and complete their
operations efficiently so that the company can enhance the profitability.
These strategies should be taken into consideration by the human resource manager so that the
operations can be taken out smoothly. The HR practices which are sustainable can give
motivation to the employees and also encourage working pattern in effective way. The company
should provide the level of satisfaction to the employees which are concerned with the security
of job. If the Human resource management is effective enough in the organization then the
company can easily achieve its goals and objectives in effective way (Wright &Mcmahan, 2011).
Conclusion
Every company take into consideration the measures to maintain the space between the
organization and human resource management function. By considering the case study it is seen
that it is essential for the hospitals to maintain the space between the HRM and organization
function. The report gives emphasis to the issues which can be improved in effective way by the
company. The strategies are also discussed that is required to be implemented by the company
for constructing a sustainable human resource management capability. If the company take into
consideration these activities then it can easily retain employees in the organization.

Managing Human Resource
References
Abadesco, EV. (2015). Strategic HRM Building organisational capabilities, HR matters retrieved
from http://business.inquirer.net/202970/strategic-hrm-building-organizational-capabilities
Hendry, C. (2012). Human resource management. Routledge.
Marchington, M., Wilkinson, A., Donnelly, R., & Kynighou, A. (2016). Human resource
management at work. Kogan Page Publishers.
Purce, J. (2014). The impact of corporate strategy on human resource management. New
Perspectives on Human Resource Management (Routledge Revivals), 67.
Storey, J. (2014). New Perspectives on Human Resource Management (Routledge Revivals).
Routledge.

Managing Human Resource
Wright, P. &Mcmahan, G. (2011).Exploring human capital: putting ‘human’ back into strategic
human resource management, Human resource management journal, 21(2), 93-104.