Analysis of HRM Practices at McDonald's: A Comprehensive Report

This report delves into the human resource management (HRM) practices at McDonald's. It begins by outlining the core functions of HRM and then explores employee relations within the company, emphasizing the importance of maintaining positive relationships for operational efficiency and low employee turnover. The report examines the implications of employment laws on HRM, highlighting the need for compliance with regulations such as equal opportunity and human rights. It provides details on job descriptions and person specifications, particularly focusing on the demanding role of a manager. Finally, the report discusses the selection process in different service industries, emphasizing that the selection process starts from recruiting employees and it varies from industry to industry. The report concludes with a list of relevant references.

Human resource management

 Introduction
 Employee relations in McDonald's
 Implications of employment law in human resource management
 Job description and person specification
 Selection process of different service industries
 References
Table of content

Human Resource Management (HRM) is a process by
which organisations manage its human resource or
manpower according to the needs of given
organisations. Human resource management has four
main functions, first is planning where human resource
needs of company are planned.
Introduction

Employee relations refers to efforts of company and its HRM activities which they perform for manage
good relations with employees. There are several benefits of having good employee-employer relations
for organisations and for personnel both. Maintaining healthy relationships with manpower who are
engaged in operations is mandatory for entities for obtaining effective results, quality service and low
employee turnover ratio.
Employee relations in McDonald's

Number of laws and regulations are present and made by government which defines the rights of
employees. These laws are mandatory for organisations to follow and to comply with. This is task of
Human resource departments of McDonald's to comply with these laws which are issues by
government. Some of those laws are as follows:
 Equal employment opportunity
 Equal pay
 Human rights Act
 Trade unions
Implications of employment law in human resource
management

JOB DESCRIPTION
Job Title: Manager
Reports to: Senior Manager
Job Overview: The job role of manager is very demanding they have to be very attentive and observing at
all times. Managers has several responsibilities to perform at different levels of organisation structure. All
these roles and duties are needed to be performed well for better performance of other employees in
company.
Job description and person specification

Selection process varies from industry to industry and from business operations, the selection process
starts from recruiting employees. Selection processes can be expensive but it entirely depends on the
business, its functions and needs of the organisation.
Selection process of different service industries

 Guest, D. E., 2017. Human resource management and employee well‐being: Towards a new analytic
framework. Human Resource Management Journal. 27(1). pp.22-38.
 Maglio, P. P. and et. al., 2018. Handbook of Service Science, Volume II. Springer Publishing
Company, Incorporated.
 Nieves, J. and Quintana, A., 2018. Human resource practices and innovation in the hotel industry: The
mediating role of human capital. Tourism and Hospitality Research. 18(1). pp.72-83.
References

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