BTEC Level 3 Business (2016-17) - Unit 16: HRM P5 Performance

This report fulfills the requirements of the BTEC Level 3 Diploma in Business, Unit 16, specifically addressing criterion P5: explaining how employee performance is measured and managed. The report begins with an introduction highlighting the crucial role of human resources in an organization's operations and long-term success. It then delves into various methods of measuring employee performance. The report details the use of performance indicators, providing examples such as those used by sales teams. It also explores goal theory, emphasizing its role in setting achievable objectives for employees and managers. Benchmarking, as a method of comparing an organization's performance against its competitors, is also discussed. The conclusion summarizes the importance of human resource planning and employee motivation. The report incorporates references to academic sources to support its claims and provides a comprehensive overview of employee performance measurement.

Human resource
management
P5

Covered content
• Introduction
• Employees performance can be measured
• Conclusion
• References

Introduction
Human resource plays essential part in organisation,
without them firm could not exist and to operate day to
day operations HR is required, without them it is
impossible. It is important to perform well in market
which will help them in staying for long period of time.

Employees performance can be measured
There are many ways at which Morrison measures the
performance of employees, such as performance
indicators. This type of measurement is specifically
dedicated to how an employee is working and their
current accomplishment. For example the sales team
within Morrison will have performance indicators with
regards to their sales.

Continue..
Goal theory is another performance measurement that
Morrison uses. This method is used between managers
and employees and is the process of setting achievable
goals. These goals may be felt to be important for
progression by both manager and employee.
Bench marking is a final performance indicator that will
be discussed within this assignment. This method is
used to measure the overall performance of a business
by comparing it to their rivals.

Conclusion
From the above presentation, it can be concluded that
there are various factors which influence human
resource planning like budget, organisation structure,
political etc. There are various ways by which
employees can be motivates such as by giving them
performance related pay, pension scheme etc.

References
CHUANG, C.H. and Liao, H.U.I., 2010. Strategic
human resource management in service context: Taking
care of business by taking care of employees and
customers.Personnel psychology. 63(1). pp.153-196.
Crook, T.R and et. al., 2011. Does human capital
matter? A meta-analysis of the relationship between
human capital and firm performance.

THANK YOU