HND Business, Unit 3: Human Resource Management in Practice Report

This report provides a comprehensive analysis of Human Resource Management (HRM) within the context of the "Say it with Chocolate" company. It begins by outlining the purpose and importance of HRM functions, including planning, staffing, training and development, and performance appraisal, emphasizing their role in addressing current challenges and supporting future growth. The report then details the roles and responsibilities of a human resource officer, focusing on performance appraisal, employee engagement, discipline maintenance, and compensation management. It further evaluates the advantages and disadvantages of the company's current selection methods, comparing them to alternative approaches like job descriptions, skills inventory, and website recruitment, while also considering the benefits and drawbacks of each method. The report concludes by suggesting potential improvements to the company's selection procedures, such as enhancing website information and implementing a more comprehensive candidate assessment process, to ensure the selection of the most suitable and knowledgeable individuals for each position, thereby contributing to the overall success and growth of the business.

INTRODUCTION
Human resource management (HRM) play a very important role in ensuring
the success of the Say it with Chocolate company. It is very help for improving the
product image which is very effective of this organisation to run their business for
long time (Hendry, 2012). This report will explain the roles and responsibilities of the
human resource manager and also defining the purpose of its functions. This project
is also explaining the current selection methods used by the Say it with Chocolate
and compare it to other approaches of selection methods. This report is also creating
person specification (human resource management (HRM), 2018.). Human resource
management is the process of recruiting, selecting, providing proper orientations
and inductions parts proper training and developing skills. It belongs all the function
of HRM and it is distributive in nature means it is present in all industries. It is helpful
for maintaining relationship with organization. This company work on all the functions
of human resource management these are the functions reference on this file. This
firm distinguishing the organization need and make a business plan of action and
achieve their goals in HRM division.
TASK 1
a) Discuss the purpose of HR functions and its importance to the organisation given
its current problems and future plans for further growth
Human resources is the process of hiring and developing employee’s and it
includes managing job analyses, recruiting the right people for the particular job,
providing effective training for improvising the work capacity of worker, providing
bonus benefits, incentives, evaluating staff performance and communication with
whole employees. The purpose of HR functions to manage whole organisation
(Costen 2012). The role of human resources management is to make effective plan
for the development of Say it with Chocolate organisation and this corporation make
administrative plan, policies and designed better training program. Some major
functions of human resources are given below.
Planning: it is the part of management without planning no nay one make effective
plan so planning is very necessary, it is the process of thinking in advance like what
is to be done in future, how to do, where to do (Costen 2012). Say it with Chocolate
company is also make a effective plan for future forecasting, need and requirement.
This organisation is always make better plan for achieve their business goal.

Staffing: it is related to the recruitment and selections means Say it with Chocolate
organisation hiring qualified and knowledgeable, skillful people and then select. It
is also helpful for identifying right person for achieve the goal of the company
(Costen 2012). It is also the function of management.
Training and development: Say it with Chocolate company is also providing
training their employees for improve their skills and it is also the part of human
resource so management is responsible for this which time and how many
employee’s need to training (Costen 2012).
Performance appraisal: it is very important functions, it show the overall
performance of the employees and Say it with Chocolate also evaluate their worker
performance time to time. it help to evaluate the potential of an individual.there are
many strategies which are implemented by HR manger such as the promotion of
employees and providing them recognition for their contribution in company. It is
important for solving problem of their employees so this company is also focus on
their current problems and making a effective plan for future growth of Say it with
Chocolate so, they people achieve their goal in better way (Hendry, 2012). Human
resource management solve their issues regarding to salary, organisation
development, safety, worker motivations, performance management and so others
(Costen 2012). HR play a very vital role in managing the people and environment
where people doing their task.
b) Explain the role and responsibilities of human resource officer
Human resource manage play a very important role to the successful of the
Say it with Chocolate organisation (Costen 2012). . This company officer focus on
their employee’s performance as well as managing whole staff in effective manner.
There are some major responsibilities of the senior management is given below.
Performance appraisal: Say it with Chocolate company manager are responsible
for evaluating their performance of their employees at individual level and also
transfer the feedback to their top management officers (Costen 2012).
Employees engagement: the Say it with Chocolate organisation line manager are
responsible for guiding their staff and it is very important role for organisation and
it is the process of providing right direction to their staff (Costen 2012). .
Maintenances of discipline among the workers: this company manager maintain
discipline with their workplace and creating healthy environment in organisation
(Costen 2012). . It is very effective role and line manager of this company is

responsible for managing and controlling their whole corporation and implement HR
policies and procedures.
Compensation management: Say it with Chocolate company seniors manages is
responsible for their employees payment received in time as per their work
performance (Costen 2012). It is the duty of line manager to provide salary their
worker to timely and increasing the pay structure of the staff. it is also for providing the
wages, bonus to their employee, it is basic need of the worker it is duty of HR manager to
managing compensation sytem in this company.
These are the responsibilities of the human resource manager, it is very
important and play a very effective role in whole Say it with Chocolate. This firm’s
main motive to earn more profitability ratio and handling their human resources
department in proper way.
c) Advantages and disadvantages of the current selection methods used by the
organization and compare it to other approaches of selection methods
Human resource department is responsible for recruiting of new employees
and selecting skilful employee. The advantages of current selections procedures it is
very effective and help to find qualified people. A compressive selections and
recruiting are involved in developing the guidelines for selecting new peoples. Every
department employees understand the current and future requirement or their area
(Costen 2012). So Say it with Chocolate company also follow the current selection
process and then hiring new candidates as per the firms need. It is very important
aspect for corporation growth. but they people want to able to attract the best
candidates for achieve the goal of the company. But if they are not selections the
best new talent people so they do not achieve their goal in properly manner.
The comparison of the recruitment and selection process of the Say it with
Chocolate they people focus on their selection procedures they want to select best
candidates for their businesses growth and they get ready highly pay but if they are
not select better people so they not achieve their goal of the businesses. This
organisation has proper HR department and efficient human resource manager who
are knowledgeable they identifying the right people for the need within their
company. This firms have effective human resource department and every section
work in proper way. Other selection method is not well some time those approaches
are related to traditional these are not work properly manner. So now day many firms
adopt modern approaches. It is very effective and help to achieve their goal of the

organisation. Job descriptions it is the systematic approaches includes all the details
related to the jobs and responsibilities. Job descriptions is the part in the Say it with
Chocolate company it creating a description regarding to the job and job
responsibilities. It is very help full to hiring the right candidates and the strong
strength of this approaches employee are mentally prepared ready for written test
and ready for a jobs . The disadvantages of this approaches the people are not
slaked with this job descriptions details so some time candidates not ready for
doing particular job .Skills inventory and job posting strategies it refer to the discover
a better as well as for a specific jobs it is very help full to searching out to a best
candidates and posting the job outside this firm and posting to their present
employee.Say it with Chocolate hire their candidates from recruiting agencies it is
easy for find to eligible people.
Advantages: the advantages of this method it is very simple and these
agencies to help to find their best people .
Disadvantage: it is very expensive process, these agencies demand for highly
charges to the company. Some time they also demand their candidates half
payment.
Chocolate Company Website: it is the process of many organisations create their
own site it is very easy to find that particular job and this organisation is also easy
search suitable people, it is very effective for more people find their own chose jobs.
Advantages: it is easy and save company time they people select those
persons who are eligible in accordingly their requirement. People upload their
resume on their sites so they people call them and providing a jobs
Disadvantage: it is very expensive process lack of right information some time
they people telephone call their candidates so this process create problem like lack
of effective communications.
Internal recruitment: it is the process of company look to fill the vacancy from within
its existing workforce.
Advantages: it is very cheap and people already familiar with their work and
they know how to operate. This approaches saving the time and cost of the this
company. This organization save their funds because internal hiring is more
difficult or expensive rather than new external hires.
Disadvantage: according to this approaches has limited number of
applicants and through this method this company no innovation introduced from

outside.
d) Potential improvements that could be made to the current selection methods
Website Say it with Chocolate need to improvement their selections
procedures through their own websites, they mention whole information regarding
their job vacancy, it is easy and more effective people visit easily their sites and
apply for jobs and they call those people who are fall in their job criteria. This
process save their time and money.
Selections is the process of selecting the most suitable and knowledgeable
people for a particular position from group of applicants. The main purpose of this
current selections' method to make a decision for who can most successful
performance their job. Say it with Chocolate need to improve their current selection
procedures (Hendry. 2012). It is necessary for searching actual potential of the
candidates so they make a effective plan and followings some different steps. If this
company selecting unskilled labour for specific jobs so some create s problems so
they take step like providing effective training to their employees. This organisation
need to some important step for selecting candidates they take a screening
interview, written test, personnel interview, background investigations, medical test
and then permanent job offer. This is most curial steps each steps are help worker
to get better skill about their candidates, they know the abilities of the people, it’s
very useful to take decision related to choosing the right person. this process is help to
searching skilled person for growth of the business.