Human Resource Management: Recruitment Process Analysis and Evaluation

This report provides a comprehensive overview of the human resource management (HRM) recruitment process, focusing on Marks and Spencer as a case study. It begins by defining the purpose and functions of HRM, particularly in workforce planning and resourcing, and then explores various recruitment and selection approaches, detailing their strengths and weaknesses. The report further examines the benefits of different HRM practices for both employers and employees, evaluating their impact on organizational profit and productivity. Employee relations are analyzed for their influence on HRM decision-making, along with the key elements of employment legislation and their impact. Specific examples of HRM practices are illustrated in a work-related context, providing a practical understanding of the concepts discussed. The report also highlights the importance of employee relations, the impact of employment legislation on HRM decisions, and includes an analysis of the recruitment process, employment legislation, and the effectiveness of HRM practices in raising organizational profit and productivity. The document concludes with a summary of the key findings and recommendations for effective HRM within the context of Marks and Spencer.

Human Resource
Management/
Recruitment Process

Contents
INTRODUCTION...........................................................................................................................3
LO 1.................................................................................................................................................3
P1 Purpose and the functions of HRM, applicable to workforce planning and resourcing an
organization.................................................................................................................................3
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection4
LO 2.................................................................................................................................................6
P3Explain the benefits of different HRM practices within an organization for both the
employer and employee..............................................................................................................6
P4 Evaluate the effectiveness of different HRM practices in terms of raising organizational
profit and productivity.................................................................................................................7
LO 3.................................................................................................................................................8
P5 Analyze the importance of employee relations in respect to influencing HRM decision
making.........................................................................................................................................8
P6 Identify the key elements of employment legislation and the impact it has upon HRM
decision making..........................................................................................................................9
LO 4...............................................................................................................................................10
P7 Illustrate the application of HRM practices in a work-related context, using specific
examples....................................................................................................................................10
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Human resource administration is described as an appropriate administration of
individual person in business organization that can assist in achieving competitive edge. The
organization is taken in this assignment is Marks and Spencer. It is the international British
retailing company of grocery as well as household items. This organization was given by
Michael Mark in 1884 and it is located in London UK. This assignment provides description
regarding human resource administration. It also provides description for strength and
weaknesses of various approaches of recruitment and selection. An assessment of various
practices of HRM in addition with significance of subordinate that help in taking decision is also
involved in this assignment (Mullins, 2018).
LO 1
P1 Purpose and the functions of HRM, applicable to workforce planning and resourcing an
organization
Human resource administration is significant because it provide contribution to whole
success and growth of business organization and assists in competition edge. HRM signifies
appropriate administration of subordinate within company for performing processes of
organization in an effective manner. The main aim of Human Resource Administration is to
handle different requirement of organization and it’s subordinate. There are various functions of
human resource administration that is going to be given below:
Planning: This is considered as a major element of Human Resource administration as it
is used in administration of organization to provide a process that help in completion of goal in
effective manner. The procedure of planning includes considering the program of personnel and
workforce planning that provides contribution to whole goal or objective of organization.
Organizing: Once goals and objective is achieved by manager of company then
appropriate structure for company is maintained. It assists in performing various operations in
improved manner.
Directing: The HR administration of company improve plan as well as provide direction
to subordinate that assist them in their employment. This function of HRM includes influencing
or motivating subordinate to perform work in effective manner for completing goal of company.

Controlling: Furthermore, the function of Human Resource administration is involved to
measure or assess whole performance. The HR administration of Marks and Spencer assess the
performance level of its member of team in connection with set standard (Zhong, Wayne and
Liden, 2016).
Performance Appraisal: The human resource manager of business organization
performs work as per other department for assessing performance level of individual person in
organization. The process of performance appraisal is performed quarterly or in whole year.
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection
Recruitment is described as a procedure of assessing attracting and taking interview of
applicant that is appropriate for available job within business organization. Selection is
considered as a procedure of selecting suitable applicant who has required skill or knowledge
that match with available job vacancy. The various approaches or method to recruitment as well
as selection in addition with their strength and weaknesses that is given below:
Recruitment
Video Interviewing: Many business organisations are adopting this approach or method
for hiring appropriate candidate for available job within an organization. This method assists
business organization in saving resources and time
Strengths: The advantages of this method are it includes minimum price and manager are
capable to screen those applicant who are in remote areas. In addition to this, there is not any
kind of pressure on applicant as this method provide allows them to be feel relaxed (Mitchell,
2018).
Weakness: The weaknesses of this method are that the issue in internet as a procedure is
dependent on internet connection. If there is a poor quality in watching video then the responding
time for applicant is considered as limited.
Employee Referrals This is considered as internal method of recruitment for assessing
candidate for available job vacancy within organization.
Strengths: This method assists the organization to attract skilled and knowledgeable
subordinate to perform work for a specific job position. It also assists organization by
eliminating additional cost of burden included in advertisement and application. Therefore, it
helps in decreasing the load that is related to recruitment process.

Weakness: There is the possibility of recruiting candidates who possess similar kind of
perspective which results in lack of diversity in team. The present subordinate provide reference
to candidate who are not appropriate for available job vacancy St Pierre, Hofinge and Simon,
2016).
Selection
Application forms and CVs: This is considered as a traditional method which is adopted
by business organization to choose appropriate candidate.
Strengths: Using CV as well as application form for choosing the right applicant assists in
making appropriate decisions regarding qualification and experience. It can also assists in
maintaining a background check of candidate.
Weakness: Due to using this method, the paper work get enhanced for selecting or short
listing the applicant it is significant for organization to first take their resume in individual
manner.
LO 2
P3Explain the benefits of different HRM practices within an organization for both the employer
and employee
Executing appropriate practices of HRM within business organization can adjust in
accomplishing goals as well as objective. The various practices in relation to HRM in addition
with different advantages for both employees and employers that is going to be mentioned
below:
Provide security to employees this is considered as a major practices of HRM that is
adopted by business organization. It is advantageous for manager of Marks and Spencer as the
subordinate perform work in an effective manner and organization is capable to sustain them for
a longer time period.
Self managed and effective team organization focuses on improving appropriate as well
as self managed member of team. It is just because employees focus on taking appropriate
decisions. It is advantageous for both employer and employee to increase productivity that helps
in achieving common goal (Sharma and Bhatnagar, 2016).
Training in relevant skill Marks and Spencer offer training session to it subordinates for
assist them in increasing skill and knowledge in relation to latest trend. It is advantageous for
employer because employee focuses on increasing innovative skills that provide allows them to

perform work in an effective manner. The employer can assess and track the whole performance
and requirement for training of subordinate. Employee has an opportunity to assess their strength
and weaknesses in an effective manner that results in increasing job satisfaction or moral of
employees during particular phase of time period.
P4 Evaluate the effectiveness of different HRM practices in terms of raising organizational profit
and productivity
Appropriate human resource administration can appropriately provide contribution to
whole success or growth of business organization. It is significant to execute these kinds of
practices that assist organization in achieving goal in timely manner. There are various
advantages of executing different practices of HRM that assists in increasing productivity and
profitability of business organization. And evaluation related to different HRM practices in
context of increasing profit margin of organization that is given below:
Training and development training and development considered as an activity or
function that organization organized for increasing efficiency and effectiveness of subordinate. It
provides allowance to subordinate to increase their knowledge and also innovative skill for
performing work in better way. Marks and Spencer organized regular or continuous training
session for subordinates that help in enhancing productivity in comparison to its competitive firm
(Payne-Palacio, 2016).
Employee empowerment it involves offering subordinate different kind of responsibility
to take decision in respect of task of organization. Empowering subordinates can be
advantageous for them and company because subordinate perform their work to accomplish goal
in timely manner. It increase engagement level of employees and they get motivated that helps in
enhancing productivity or profitability in future period of time.
Employee incentive The business organization assess effort or contribution of
subordinate and offer them incentive or rewards that help in increasing satisfaction level of
employees and also enhance productivity in upcoming time period. It also increases engagement
level of employees and they perform their work at desired level. It can assists in enhancing
profitability of company and achieving competitive edge against rivalries.
Positive and healthy work environment The administration of Marks and Spencer
make sure that there is a positive working atmosphere that assists in increasing whole
performance level of organization. For instance, they promote relationship among employers and

employees. It makes sure that employees feel relaxed regarding particular job to perform work or
task in an appropriate manner (Marks, 2019).
Fair evaluation system it is necessary to have fair system that help in assessing whole
performance of subordinate that provide allowance to subordinate to perform work in an
appropriate manner. Apart from this, the productivity of subordinate will enhance and
organization will be capable to execute more appropriately and achieve a competitive edge
against rivalries. It results in increasing profitability as well as productivity of company.
LO 3
P5 Analyze the importance of employee relations in respect to influencing HRM decision
making
Employee relation is described as a efforts or contribution which is made by organization
to appropriately handle relationship among employees as well as employer of business
organization. They focus on maintaining good relation with its employees; provide fair treatment
to its employee in an appropriate manner. Therefore, the employees also focuses on increasing
engagement related to particular job. The main aim of employee relations within business
organization is to strengthen relation among employers and employees. They are significant
because it is used in increasing motivation level of subordinate to execute work in appropriate
manner and increase contribution to whole success and growth of company. In addition to this,
the organization maintains good relation with its employees is capable to take appropriate
decisions. If subordinate get satisfied and increase engagement in employment it is considered as
productive (Liebowitz and Frank, 2016).
A single subordinate cannot perform their work and they need support from individual
person that helps in increasing good relation with its employee in business organization. Marks
and Spencer has good relation among employers and employees that help in completion of goal
in timely manner. Engagement of subordinate provides allowance to take decision in an effective
manner. Their views and opinions can assist HR administration to take decision that will be
advantageous for business organization in relation to enhance profitability and productivity at
market place.
There are many advantages of appropriate relation such as reduces turnover rate of
subordinate as the organization provides its employees different rewards or incentive. The
employees get satisfied with employment in appropriate manner that assist organization to

accomplish goal in timely manner (Mone, London and Mone, 2018). Apart from this, the
employee must have a knowledge regarding current trend at Marketplace as their skill related to
networking are considered as a strong hat increase motivation level of staff member and also
offer valuable views or opinion that provide allowance to manager to take appropriate decisions
in relation to human resource administration.
P6 Identify the key elements of employment legislation and the impact it has upon HRM
decision making
The employment legislation which is adopted by business organization at UK for taking
appropriate decisions that is taken by human resource administration of company. It involves
employment right, equal pay act and sex discrimination act and many more. The different
elements or factor of employment legislation involve equal employment opportunity provided to
it subordinate, perform superior work in business organization, social security and also provide
safety and health, good working condition to its employees. It can have appropriate influence on
decision taken by HR within business organization as the primary aim of this legislation is to
provide protection to it subordinate from any type of discrimination at Marketplace (Bird and
Mendenhall, 2016).
It is significant for HR administrator to generate policies as well as procedure that are
considered as clear and make sure the appropriate management of organization. The legislation
also monitors and controls their policy and plan that make sure equality and Justice. If the
company fails to follow this legislation then it has various consequences. Also, all subordinate
should be offered minimum wage which is mentioned in minimum wage act. Legislation monitor
or control different policies that are connected to payroll as well as other benefit that is
connected to the same. Thus, all organization focuses on executing different legislation at
workplace for taking appropriate decision and performs work in an appropriate manner.
LO 4
P7 Illustrate the application of HRM practices in a work-related context, using specific examples
Human resource administration is a significant aspect within company that makes sure
proper candidate with necessary qualification and knowledge are hired. Appropriate HR
administration assists in resolving grievances or issue between employees and make sure it bring
positive ambience at workplace. The HR administration of company offer training to its

subordinate that help in getting opportunity to assess knowledge and skill regarding various
processes of organization. Marks and Spencer is considered as a leading or well known retailer
of UK that offer awards and incentive depend upon performance of employees. And advert for
the position of Human Resource executive in addition with job description and offer letter which
is going to be mentioned below:
Advert
Marks and Spencer
REQUIRED
Human Resource Manager
Candidates from active and experienced backgrounds are needed for position of Human
Resource Executive at Marks and Spencer. Kindly contact us if you:
 Possess a Bachelor’s and Master’s Degree in field of Human Resources along with a
pertinent experience of at least 3 years
 Have superior communication skill, in both visual and written
 Expertise in adopting MS Office packages
 Strong leadership skills
 Desire to perform work in challenging atmosphere
 Capable to perform work in independent manner and also have interpersonal skill
Appropriate salary in addition with other advantages will be provided. Interested applicants are
needed to forward application in a week to [e-mail].

Job Description
Job Description
Job Role: Human Resource Executive
Department: Human Resources
Place: London United Kingdom
Roles and Responsibilities
 Provide direction to all recruiting and training process for new applicants within
business organization.
 Manage benefits as well as rewards, retirement plan for its subordinate.
 To make ensure that manager and employs around the workplace are related with one
another and share favorable relations.
 Continuously meet with it subordinate for taking review of their performance level and
also discuss problem which is confronting by its employees.
 Fully understand or follow labor law within business organization.
 Provide favorable ambience in which subordinate feel comfortable to perform work
productively.
 Perform work with HR professional to improve policies and processes to be executed
for accomplishing goal and objective and timely manner.
Requirements
 Possess a Bachelor’s and Master’s Degree in field of Human Resources along with a
pertinent experience of at least 3 years
 Have superior communication skill, in both visual and written
 Expertise in adopting MS Office packages
 Strong leadership skills
 Desire to perform work in challenging atmosphere
 Capable to perform work in independent manner and also have interpersonal skill

Offer Letter
Marks and Spencer
Appointment Letter
11th September, 2020
137 Abbey Road,
London
United Kingdom
Dear XYZ,
I am glad to forward you for job position of HR Executive in Marks and Spencer. It is
considered as full-time job role effective from date 25th September, 2020. For the position of
full-time staff, you are entitled to provide standard advantages by organization. The principle
feature related to job offer must be disclosed in addition with job offer letter.
If you acknowledge this offer, I must appreciate your signing as well as forwarding a duplicate
copy of job letter as soon as possible. And if you have any kind of queries in respect of
policies of employment, then contact me directly.
Yours sincerely,
ABC
(Human Resource Manager)
I acknowledge the above offer:
___________________
(Name and Date)
CONCLUSION
On the basis of above given assignment, it has been analysed that human resource
administration with different issue such as recruitment, compensation, motivation of subordinate
and many more. The primary aim is to make sure that proper applicant is recruited for available
jobs within organizations. Their different practices of HRM is executed to make sure and
enhancement in whole profitability and performance of organization. It is necessary to have a
positive relation that permit allowance to organization to achieve goal in timely manner. There
are various practices related to training and development, fair evaluation system, favourable
atmosphere and many more.

REFERENCES
Books & Journals
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support, high‐performance human resource practices, and cultural value orientations: A
cross‐level investigation. Journal of Organizational Behavior.37(6). pp.823-844.
Mitchell, B., 2018. Resource and environmental management. Oxford University Press.
Onimole, S. O., 2017. Introducing change in organization: implication for human resource
development practitioners. IFE PsychologIA: An International Journal. 25(2). pp.383-
394.
St Pierre, M., Hofinger, G. and Simon, R., 2016. Crisis management in acute care settings:
human factors and team psychology in a high-stakes environment. Springer International
Publishing.
Sharma, A. and Bhatnagar, J., 2016. Enterprise social media at work: web-based solutions for
employee engagement. Human Resource Management International Digest.
Payne-Palacio, J., 2016. Foodservice management: Principles and practices. Pearson Education.
Marks, S. A., 2019. The imperial lion: Human dimensions of wildlife management in Central
Africa. Routledge.
Liebowitz, J. and Frank, M. eds., 2016. Knowledge management and e-learning. CRC press.
Williams, N. M. and Hunn, E. S., 2019. Resource managers: North American and Australian
hunter-gatherers. Routledge.
Mone, E. M., London, M. and Mone, E. M., 2018. Employee engagement through effective
performance management: A practical guide for managers. Routledge.
Bird, A. and Mendenhall, M. E., 2016. From cross-cultural management to global leadership:
Evolution and adaptation. Journal of World Business.51(1). pp.115-126.