Human Resource Management for Service Industries Report: Hilton Hotels

This report delves into the core aspects of Human Resource Management (HRM) within the context of the hospitality industry, specifically using Hilton Hotels as a case study. It begins with an introduction to HRM, emphasizing its role in organizational success and employee management. The report then explores the purpose and functions of HRM, highlighting its importance in identifying employee needs, monitoring performance, and evaluating training requirements. A key section focuses on human resource planning, examining the interplay of supply and demand in resource allocation. Furthermore, the report provides an overview of the state of employment relations at Hilton Hotels, discussing practices that foster positive relationships between employees and employers. The influence of employment law on HRM is also analyzed, covering topics such as anti-discrimination, equality, and equal opportunity. Finally, the report concludes by reiterating the crucial role of human resources in achieving organizational goals and objectives, offering a comprehensive overview of HRM principles and their practical application within the service industry.

Human Resource

Table of Content
 Introduction
 Role and Purpose of Human resource management
 Human resource plan based on supply and demand of
resources
 State of employment relations in Hilton hotels
 Effect of Employment law in Human resource management
 Conclusion
 References

Introduction
Human resource management consider as one of the important
process to effectively deal with workforce within the
organization. With the help of this company can easily manage
and control all the activities of employees which contribute in
attaining set goals and objectives in appropriate manner.

Role and Purpose of Human resource
management
Human resource
management is effective
process which help an
organisation to perform their
functions effectively. This is
one of the main function which
is performed by the HR
manager of an organisation.

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The different purpose and role
of HRM under Hilton hotel
is defined below:
 Identify employee
requirements
 Monitoring of employee's
performance
 Evaluation of training needs

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Purpose of HRM:
The main purpose of HRM is
to made an organisation better
workplace which provides an
opportunity attain
sustainability in their business
activities.

Human resource plan based on supply and
demand of resources
HR plan is prepared by the manager of human resource
department with the aim of effective functioning of all the
necessary tasks. This plan has huge importance as this will
provide an opportunity to effectively allocate the resources
within stipulated period of time for their optimum utilisation.

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That can be understood from
the points defined below:
 Assessing the human
resources
 Forecasting of Demand
 Forecasting of Supply
 Matching the demand and
supply
 Action plan

State of employment relations in Hilton hotels
Human resource management in an organization is considered as
one of the important component as they play a crucial role in
hiring and recruiting employees who are capable enough for
performing any kind of task. Thus, with the help of HR
Department Company can increase its efficiency and
effectiveness.

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Henceforth, in relation with Hilton Hotel, managers are
maintaining a healthy relation between employees and
employer which is furthermore assisting them in providing
better services and facilities to its customers.

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Henceforth, there are some HRM practices which HR manager of
Hilton Hotel can apply within their company in order to
maintain better relations are stated below:
 Company can conduct different kinds of activities including
all staff members so that better relations can be established.

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Different legislations are
mention below:
 Health and safety
regulation 1974
 Equal pay Act