Human Resource Management Report: Oak Cash and Carry Ltd. Case Study

This report provides an in-depth analysis of Human Resource Management (HRM) at Oak Cash and Carry Ltd. It begins with an introduction to HRM, its objectives, and its importance within an organization. The report then details the recent developments in HRM at Oak Cash and Carry Ltd., including the shift towards Human Resource Development (HRD), the emphasis on employee skills and knowledge, and the adoption of participative management styles. Furthermore, the report outlines the roles performed by the HRM director, such as building team spirit, increasing employee commitment, addressing issues, building capacity, and providing training and development. Finally, the report identifies the key areas where the HRM department performs various activities, such as recruiting and developing talent, ensuring employee health and safety, and conducting performance appraisals, along with the reasons behind performing these activities, emphasizing the company's growth in the retail industry and the importance of employee satisfaction in achieving organizational objectives. The report highlights the importance of HRM in managing human resources, adapting to new technologies, and maintaining a healthy work environment to drive organizational success.

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
1. HRM Description....................................................................................................................1
2. Recent account of development of HRM in Oak Cash and carry Ltd. including major
concepts.......................................................................................................................................2
3. Roles performed by HRM director in Oak Cash and Carry Ltd.............................................4
4. Areas which need HRM department to perform various activities and reasons for
performing them..........................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Human Resource Management is a term used to maintain and organize manpower in an
organization. This project is based on Oak Cash and Carry Ltd. which is a small but rapidly
growing company. This company provides cash and carry services, foods and beverages in bulk
to retailers, caterers, offices and other local businesses in UK. This project tells about HRM in
detail, major concepts that are recently developed, roles and activities for that HRM department
is responsible. Later on, following report focuses on reasons behind performing various roles and
activities that HRM conducts.
1. HRM Description
Human Resource: In terms of an organization, human resource is a person who is
responsible to use capabilities of employees towards achievement of objectives of organization.
Thus, human resource management is a term which defines to ensure effective and efficient use
of human resource so that organizational goals and objectives are achieved (Alfes and et. al.,
2013).
Human Resource Management is planning, organizing, directing and controlling of
human resources so that individual and organizational goals are to be achieved.
Objectives of HRM: First and foremost objective of HRM is to make sure that right
people should be placed at right place which is done with help of staffing, so that organizational
goals and targets should be achieved in given time. These can be explained with the help of
following points:
 Main objective of HRM is to motivate and boost up morale of human resources so that
goals can be achieved effectively and efficiently, because motivated employees will work
with greater efforts.
 Every human resource has their own capabilities ans skills and they should be used to the
fullest. This should be considered by HRM minutely (Armstrong and Taylor, 2014).
 If employees will feel that if organizational goals help them to achieve their individual
goals, then they will work with greater interest because they are gaining job satisfaction
and self-actualization, as well.
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 Organization with ethics can prove best out of others. So, here important role of HRM is
to develop and maintain ethical codes and values in employees, inside and outside of
organization.
 HRM should make sure to maintain harmony and cordial relations between employees.
Importance of HRM: HRM plays a vital role while managing human resources in an
organization. These are assets to an organization. To face new challenges in an economy like,
new technologies and new trends, HRM is needed. Following points shows importance of HRM:
1. Organization Significance: Human resources are the people who work upon directions
of managers and this in turn helps in attainment of organizational objectives in following
ways:
 Good human resource practices help in retaining and attracting key people in an
organization.
 Human resources have skills in them and if training is given to enhance skills and
talents then they can prove assets for an organization (Bratton and Gold, 2017).
2. Social Significance: Social Significance of HRM is to take care of their employees so
that they can fulfill their personal needs. Organization lies in a society and their
employees are from society, so it is moral duty of organization to make sure that their
effectiveness should contribute to society.
3. Professional Significance: This is based on developing employees and providing them
healthy and happy environment so that they can work to their fullest.
2. Recent account of development of HRM in Oak Cash and carry Ltd. including major concepts
Oak Cash and Carry Ltd. provides cash and services by offering a wide range of
products in bulk for retailers and other local businesses.
Recent developments in area of Human Resource Management states that organization
should treat their employees as social, economical, psychological factors as they are important
factors to be considered because they only bring plans into action with the help of directions of
mangers and HRM as well (Brewster and Hegewisch, 2017). Important aspects that throws light
on developments of Human Resource Management is given below:
 Human Resource Management is basically maintenance oriented which includes tasks,
payroll, etc. But, new concept is Human Resource Development which is learning
oriented. So, now the emphasis has been laid to HRD because managers also realized that
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learning also needed for employees to work with more motivation and efforts. Oak Cask
and Carry Ltd. also emphasized on learning by adopting HRD.
 After HRD has been emphasized, labors also started to be considered. So to study labor
conditions, second National Commission on labor has set up by Oak Cash And Carry
Ltd. Because they knew the importance of labors in their company.
 Every employee has own skills and talents. But they are of no use without proper
guidance. So, Oak Cash and Carry Ltd. laid emphasis on developing positive attitudes
and behavior of employees rather than only making use of skills (Briscoe, Tarique and
Schuler, 2012).
 Knowledgeable workers are more effective than only skilled workers because every
employee has skill but if en employee does not know about how to use that skills then
this is not beneficial for employees and organization, as well. Hence, Oak Cash and Carry
Ltd. Started developing knowledge to use skills of their employees.
 Later, emphasis was on HRD, cultural diversity and teamwork. Spirit of working in teams
in employees are now big considerations of organizations. Oak Cash and Carry Ltd.
developed team spirit in their employees so that harmony can be maintained between
them. Before, organizations followed hierarchical structure in their working style. But now
participative management style has came into existence. Oak Cash and Carry Ltd. also
adopted this style in which employees are also welcomed in decision making process.
This helps employees in making to feel participated in every working of the company.
They focused on flexible structures in which an employees can go to seniors for
discussion (Collings, Wood and Szamosi, 2018) .
 Delegation of authority has came in existence in which everyone is assigned with their
own roles and responsibilities. Oak Cash and Carry Ltd. uses delegation of authority in
which they delegates every responsibility to each and every employee of company. This
ensures that every employee should engage in work and this also needed in Oak Cash and
Carry Ltd. because only top level managers cannot control whole company.
Above discussion shows that following are major concepts of developing HRM I Oak Cash and
Carry Ltd.
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3. Roles performed by HRM director in Oak Cash and Carry Ltd.
Human Resource Management in an organization organizes human resources so that they
can work effectively and efficiently towards achievement of organizational goals and objectives.
First and foremost requirement of HRM is to view human resources as assets instead of costs to
company because they are employees who bring plans into actions. Oak Cash and Carry Ltd.
views this concept as very important tool to accomplish individual and organizational goals, as
well (Jackson, Schuler and Jiang, 2014).
HRM team of Oak Cash and Carry Ltd. suggests management team that to manage
people strategically as business resources. This includes recruiting, training and developing
employees in order to place more efforts. Following major concepts points out role of HRM
manager in Oak Cash and Carry Ltd :1. Team Spirit: Working in isolation will not let an organization to grow towards success. It
will block completion of projects on time. To avoid this situation, HRM of Oak Cash and
Carry Ltd. Tries to build team spirit among all employees working in their company.
Working together develops healthy and happy environment in company which in turn
results in boosted morale, motivation and increased efforts of employees. This is very
true that a happy and satisfied employee will work with more efficiency.2. Commitment building: Commitment in employees is a must thing because only then
human resources will work in right direction. HRM team of Oak Cash and Carry Ltd.
suggests strategies which increases employee commitment such as to recruit right people
for right designation as per qualifications of candidates and requirements of Oak Cash
and Carry Ltd. Committed Employees will work more if feel challenging regarding their
jobs (Kim, 2012) .3. Addressing Issues: HRM team requires strategic planning to address issues arising in
internal and external surroundings, as well. For example, HRM needs to solve issues
related to dynamic needs of employees and constantly changing job market. To retain
good employees in Oak Cash and Carry Ltd. HRM team of company needs to provide
employee benefit packages, addition in vacations, flexible working structures. Oak Cash
and Carry Ltd. provides preventive health components for both, recruitment and
employee retention.
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4. Building Capacity: HRM team helps an organization to build competitive advantage that
makes it unique from its competitors. For example, to make stay employees for long term
in Oak Cash and Carry Ltd. they help human resources to grow in terms of efficiency and
commitment for their jobs.
5. Training and Development: HRM team continue check their employees while working
to ensure their capabilities of doing tasks. With the help of this assessment, Oak Cash and
Carry Ltd. get to know that in which area employees needs training so that they can
improve their work efficiency. When training is given to employees, HRM team knows
who is better in which area so later they try to develop in those areas (Purce, 2014) .
This can be analyzed that there are so many important roles that Human Resource
Management team performs throughout the year in order to attain success and achievements.
4. Areas which need HRM department to perform various activities and reasons for performing
them
Human resource management is a key factor of an organization to obtain success because
they are responsible to manage and organize human resources which are again assets to
company. Various activities that HRM department is responsible in a company are as follows:1. Recruiting and Developing Talent: In case if Oak Cash and Carry Ltd. Hr is responsible
for finding capable applicants as per the requirements of company and then take
interviews of them. If recruited they are first provided initial training about tasks
assigned. HRM team then develops existing talent of employees by utilizing HR teams to
establish team building and commitment in employees.2. Health and Safety of Employees: HRM department is responsible to ensure health and
safety of employees because they are under law for doing the same, by checking
operations like tools and machines which are to be used in processing, giving advice to
them about hazards and risk associated. Oak Cash and Carry Ltd. Believes that
employees have a right to work in healthy, happy and safe environment.
3. Performance Appraisal: After recruitment of an employee, HRM department keeps a
record of them while working so that their performances can be evaluated on time and if
any deviations are there, they can be rectified.
Reasons: As discussed earlier, HRM team performs so many activities in order to keep
survive their organization in growing competition and changing job requirements. There can be
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so many reasons behind doing them. For example, HRM team in Oak Cash and Carry Ltd. tries
to build higher position in retail industry because it is a small company but it is growing rapidly
in retail sector. So, in order to expand its operations worldwide, Oak Cash and Carry Ltd. have a
strong HRM team which organizes employees of company in order to satisfy more and more
customers in market. But for this they first have to satisfy their employees who are actually
responsible for making actions according to directions given to them (Renwick, Redman and
Maguire, 2013).
As a result, HRM team performs these above activities in order to achieve organizational
and individual objectives, as well. Because when employees get to know that while working their
inner satisfaction is meeting, then they will perform with greater efficiency.
CONCLUSION
From the above report it can be concluded that Oak Cash and Carry Ltd. is growing
rapidly in retail sector. This research has been conducted upon HRM team to know that what is
Human Resource management is and what are their roles and responsibilities towards
organization. The concerned company is Oak Cash and Carry Ltd. which has a strong HRM team
that is trying to build team spirit among their employees. Apart from this it throws light on
various reasons behind performance of HRM team which make it clear what actually HRM is.
This report clears that HRM team is crucial for every organization, specially for small companies
like Oak Cash and Carry Ltd.
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REFERENCES
Books and Journals
Alfes, K and et. al., 2013. The link between perceived human resource management practices,
engagement and employee behaviour: a moderated mediation model.The international
journal of human resource management. 24(2). pp.330-351.
Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Bratton, J. and Gold, J., 2017.Human resource management: theory and practice. Palgrave.
Brewster, C. and Hegewisch, A. eds., 2017.Policy and practice in European human resource
management: The Price Waterhouse Cranfield survey. Taylor & Francis.
Briscoe, D., Tarique, I. and Schuler, R., 2012.International human resource management:
Policies and practices for multinational enterprises. Routledge.
Collings, D. G., Wood, G. T. and Szamosi, L. T., 2018. Human resource management: A critical
approach. InHuman Resource Management(pp. 1-23). Routledge.
Jackson, S. E., Schuler, R.S. and Jiang, K., 2014. An aspirational framework for strategic human
resource management.The Academy of Management Annals. 8(1). pp.1-56.
Kim, S., 2012. The impact of human resource management on state government IT employee
turnover intentions.Public Personnel Management. 41(2). pp.257-279.
Purce, J., 2014. The impact of corporate strategy on human resource management.New
Perspectives on Human Resource Management (Routledge Revivals). 67.
Renwick, D. W., Redman, T. and Maguire, S., 2013. Green human resource management: A
review and research agenda.International Journal of Management Reviews.15(1). pp.1-
14.
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