Human Resource Management: Recruitment Process and Practices

This report examines human resource management (HRM) within the context of Marks and Spencer, focusing on recruitment, selection, and employee relations. It begins with an introduction to HRM's purpose and functions, particularly in workforce planning and resourcing. The report then delves into different recruitment and selection approaches, evaluating their strengths and weaknesses, such as video interviewing, employee referrals, CVs, and aptitude tests. It further explores the benefits of various HRM practices, including employee security, self-managed teams, and training, for both employers and employees. The report evaluates the effectiveness of these practices in terms of organizational profit and productivity, emphasizing the importance of employee relations in influencing HRM decision-making. It also identifies key elements of employment legislation and their impact on HRM. The report concludes with examples of HRM practices in a work-related context, providing a comprehensive overview of the subject.

Human Resource Management/ Recruitment Process

Contents
INTRODUCTION.........................................................................................................................3
LO 1.................................................................................................................................................3
P1 Purpose and the functions of HRM, applicable to workforce planning and resourcing an
organization..................................................................................................................................3
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection.4
LO 2.................................................................................................................................................6
P3Explain the benefits of different HRM practices within an organization for both the
employer and employee...............................................................................................................6
P4 Evaluate the effectiveness of different HRM practices in terms of raising organizational
profit and productivity.................................................................................................................7
LO 3.................................................................................................................................................8
P5 Analyze the importance of employee relations in respect to influencing HRM decision
making..........................................................................................................................................8
P6 Identify the key elements of employment legislation and the impact it has upon HRM
decision making...........................................................................................................................9
LO 4...............................................................................................................................................10
P7 Illustrate the application of HRM practices in a work-related context, using specific
examples.....................................................................................................................................10
CONCLUSION............................................................................................................................13
REFERENCES............................................................................................................................14

INTRODUCTION
Human resource administration is described as an appropriate administration of
individual person in business organization that can assist in achieving competitive edge. The
main aim of human resource management is to ensure that organization is capable to conduct
activities and function in an appropriate manner. The organization is taken in this assignment is
Marks and Spencer. It is the international British retailing company of grocery as well as
household items. This organization was given by Michael Mark in 1884 and it is located in
London UK. This assignment provides description regarding human resource administration. It
also provides description for strength and weaknesses of various approaches of recruitment and
selection. An assessment of various practices of HRM in addition with significance of
subordinate that help in taking decision is also involved in this assignment (Mullins, 2018).
LO 1
P1 Purpose and the functions of HRM, applicable to workforce planning and resourcing an
organization
Human resource administration is significant because it provide contribution to whole
success and growth of business organization and assists in competition edge. HRM signifies
appropriate administration of subordinate within company for performing processes of
organization in an effective manner. The main aim of Human Resource Administration is to
handle different requirement of organization and it’s subordinate. The main aim of human
resources administration is to eliminate different issues that arise in company such as lack of
employment, lack of career improvement opportunities as well as increase the whole
performance through hiring proper candidate for available job vacancy within company. HRM
also assists in procedure of workforce planning in organization. There are various functions of
human resource administration that is going to be given below:
Planning: This is considered as a major element of Human Resource administration as it
is used in administration of organization to provide a process that help in completion of goal in
effective manner. The procedure of planning includes considering the program of personnel and
workforce planning that provides contribution to whole goal or objective of organization.

Organizing: Once goals and objective is achieved by manager of company then
appropriate structure for company is maintained. It assists in performing various operations in
improved manner. It involves coordinating various activities or function to subordinate grouping
various activities into different function.
Directing: The HR administration of company improve plan as well as provide direction
to subordinate that assist them in their employment. This function of HRM includes influencing
or motivating subordinate to perform work in effective manner for completing goal of company.
Controlling: Furthermore, the function of Human Resource administration is involved to
measure or assess whole performance. The HR administration of Marks and Spencer assess the
performance level of its member of team in connection with set standard. It assists in controlling
or monitoring the whole performance of company in an effective manner (Zhong, Wayne and
Liden, 2016).
Performance Appraisal: The human resource manager of business organization
performs work as per other department for assessing performance level of individual person in
organization. The process of performance appraisal is performed quarterly or in whole year.
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection
Recruitment is described as a procedure of assessing attracting and taking interview of
applicant that is appropriate for available job within business organization. Selection is
considered as a procedure of selecting suitable applicant who has required skill or knowledge
that match with available job vacancy. The various approaches or method to recruitment as well
as selection in addition with their strength and weaknesses that is given below:
Recruitment
Video Interviewing: Many business organisations are adopting this approach or method
for hiring appropriate candidate for available job within an organization. This method assists
business organization in saving resources and time
Strengths: The advantages of this method are it includes minimum price and manager are
capable to screen those applicant who are in remote areas. In addition to this, there is not any

kind of pressure on applicant as this method provide allows them to be feel relaxed (Mitchell,
2018).
Weakness: The weaknesses of this method are that the issue in internet as a procedure is
dependent on internet connection. If there is a poor quality in watching video then the responding
time for applicant is considered as limited.
Employee Referrals This is considered as internal method of recruitment for assessing
candidate for available job vacancy within organization.
Strengths: This method assists the organization to attract skilled and knowledgeable
subordinate to perform work for a specific job position. It also assists organization by
eliminating additional cost of burden included in advertisement and application. Therefore, it
helps in decreasing the load that is related to recruitment process.
Weakness: There is the possibility of recruiting candidates who possess similar kind of
perspective which results in lack of diversity in team. The present subordinate provide reference
to candidate who are not appropriate for available job vacancy St Pierre, Hofinge and Simon,
2016).
Selection
Application forms and CVs: This is considered as a traditional method which is adopted
by business organization to choose appropriate candidate.
Strengths: Using CV as well as application form for choosing the right applicant assists in
making appropriate decisions regarding qualification and experience. It can also assists in
maintaining a background check of candidate.
Weakness: Due to using this method, the paper work get enhanced for selecting or short
listing the applicant it is significant for organization to first take their resume in individual
manner.
Aptitude Tests: Aptitude Test involves different field such as verbal as well as
numerical capability, general intelligence and many more.

Strengths: The strength of this method is the supervisor to take appropriate decision in
relation to hiring and selection. This approach also helps in understanding if an individual person
will capable to manage responsibility in an effective manner or not.
Weakness: It is not important that applicant will perform their work in a good manner. It
is not easy for business organization to assess performance level by taking aptitude test that
imposes direct affect on performance of organization.
LO 2
P3Explain the benefits of different HRM practices within an organization for both the employer
and employee
Executing appropriate practices of HRM within business organization can adjust in
accomplishing goals as well as objective. The various practices in relation to HRM in addition
with different advantages for both employees and employers that is going to be mentioned
below:
Provide security to employees this is considered as a major practices of HRM that is
adopted by business organization. Offers security to its subordinate can assists in enhancing
engagement in respect of work and manage appropriate work during the time. It is advantageous
for manager of Marks and Spencer as the subordinate perform work in an effective manner and
organization is capable to sustain them for a longer time period. The employees will also possess
possibility to accomplish goal related to career in future time period.
Self managed and effective team organization focuses on improving appropriate as well
as self managed member of team. It is just because employees focus on taking appropriate
decisions. It is advantageous for both employer and employee to increase productivity that helps
in achieving common goal. In reference of employees, there is a decreasing in conflict or
grievances that help in enhance motivation level (Sharma and Bhatnagar, 2016).
Training in relevant skill Marks and Spencer offer training session to it subordinates for
assist them in increasing skill and knowledge in relation to latest trend. It is advantageous for
employer because employee focuses on increasing innovative skills that provide allows them to
perform work in an effective manner. The employer can assess and track the whole performance
and requirement for training of subordinate. Employee has an opportunity to assess their strength

and weaknesses in an effective manner that results in increasing job satisfaction or moral of
employees during particular phase of time period.
P4 Evaluate the effectiveness of different HRM practices in terms of raising organizational profit
and productivity
Appropriate human resource administration can appropriately provide contribution to
whole success or growth of business organization. It is significant to execute these kinds of
practices that assist organization in achieving goal in timely manner. There are various
advantages of executing different practices of HRM that assists in increasing productivity and
profitability of business organization. And evaluation related to different HRM practices in
context of increasing profit margin of organization that is given below:
Training and development training and development considered as an activity or
function that organization organized for increasing efficiency and effectiveness of subordinate. It
provides allowance to subordinate to increase their knowledge and also innovative skill for
performing work in better way. Marks and Spencer organized regular or continuous training
session for subordinates that help in enhancing productivity in comparison to its competitive firm
(Payne-Palacio, 2016).
Employee empowerment it involves offering subordinate different kind of responsibility
to take decision in respect of task of organization. Empowering subordinates can be
advantageous for them and company because subordinate perform their work to accomplish goal
in timely manner. It increase engagement level of employees and they get motivated that helps in
enhancing productivity or profitability in future period of time.
Employee incentive The business organization assess effort or contribution of
subordinate and offer them incentive or rewards that help in increasing satisfaction level of
employees and also enhance productivity in upcoming time period. It also increases engagement
level of employees and they perform their work at desired level. It can assists in enhancing
profitability of company and achieving competitive edge against rivalries.

Positive and healthy work environment The administration of Marks and Spencer
make sure that there is a positive working atmosphere that assists in increasing whole
performance level of organization. For instance, they promote relationship among employers and
employees. It makes sure that employees feel relaxed regarding particular job to perform work or
task in an appropriate manner (Marks, 2019).
Fair evaluation system it is necessary to have fair system that help in assessing whole
performance of subordinate that provide allowance to subordinate to perform work in an
appropriate manner. Apart from this, the productivity of subordinate will enhance and
organization will be capable to execute more appropriately and achieve a competitive edge
against rivalries. It results in increasing profitability as well as productivity of company.
LO 3
P5 Analyze the importance of employee relations in respect to influencing HRM decision
making
Employee relation is described as a efforts or contribution which is made by organization
to appropriately handle relationship among employees as well as employer of business
organization. They focus on maintaining good relation with its employees; provide fair treatment
to its employee in an appropriate manner. Therefore, the employees also focuses on increasing
engagement related to particular job. The main aim of employee relations within business
organization is to strengthen relation among employers and employees. They are significant
because it is used in increasing motivation level of subordinate to execute work in appropriate
manner and increase contribution to whole success and growth of company. In addition to this,
the organization maintains good relation with its employees is capable to take appropriate
decisions. If subordinate get satisfied and increase engagement in employment it is considered as
productive (Liebowitz and Frank, 2016).
A single subordinate cannot perform their work and they need support from individual
person that helps in increasing good relation with its employee in business organization. Marks
and Spencer has good relation among employers and employees that help in completion of goal
in timely manner. Engagement of subordinate provides allowance to take decision in an effective
manner. Their views and opinions can assist HR administration to take decision that will be
advantageous for business organization in relation to enhance profitability and productivity at

market place. When manager and employees focuses on maintaining good relation from one
another they are capable to finish their allotted task in timely manner and also provide loyalty for
business organization.
There are many advantages of appropriate relation such as reduces turnover rate of
subordinate as the organization provides its employees different rewards or incentive. The
employees get satisfied with employment in appropriate manner that assist organization to
accomplish goal in timely manner (Mone, London and Mone, 2018). Apart from this, the
employee must have a knowledge regarding current trend at Marketplace as their skill related to
networking are considered as a strong hat increase motivation level of staff member and also
offer valuable views or opinion that provide allowance to manager to take appropriate decisions
in relation to human resource administration. Thus, there are various reasons of maintaining
good relation with its employees for success as well as growth of organization.
P6 Identify the key elements of employment legislation and the impact it has upon HRM
decision making
The employment legislation which is adopted by business organization at UK for taking
appropriate decisions that is taken by human resource administration of company. It involves
employment right, equal pay act and sex discrimination act and many more. The different
elements or factor of employment legislation involve equal employment opportunity provided to
it subordinate, perform superior work in business organization, social security and also provide
safety and health, good working condition to its employees. This factor makes sure that both
employers and employees follow this legislation in an improved manner. It can have appropriate
influence on decision taken by HR within business organization as the primary aim of this
legislation is to provide protection to it subordinate from any type of discrimination at
Marketplace (Bird and Mendenhall, 2016).
It is significant for HR administrator to generate policies as well as procedure that are
considered as clear and make sure the appropriate management of organization. The legislation
also monitors and controls their policy and plan that make sure equality and Justice. If the
company fails to follow this legislation then it has various consequences. Also, all subordinate
should be offered minimum wage which is mentioned in minimum wage act. Legislation monitor
or control different policies that are connected to payroll as well as other benefit that is

connected to the same. Thus, all organization focuses on executing different legislation at
workplace for taking appropriate decision and performs work in an appropriate manner.
LO 4
P7 Illustrate the application of HRM practices in a work-related context, using specific examples
Human resource administration is a significant aspect within company that makes sure
proper candidate with necessary qualification and knowledge are hired. Appropriate HR
administration assists in resolving grievances or issue between employees and make sure it bring
positive ambience at workplace (Onimole, 2017). The HR administration of company offer
training to its subordinate that help in getting opportunity to assess knowledge and skill
regarding various processes of organization. Marks and Spencer is considered as a leading or
well known retailer of UK that offer awards and incentive depend upon performance of
employees. And advert for the position of Human Resource executive in addition with job
description and offer letter which is going to be mentioned below:
Advert
Marks and Spencer
REQUIRED
Human Resource Manager
Candidates from active and experienced backgrounds are needed for position of Human
Resource Executive at Marks and Spencer. Kindly contact us if you:
 Possess a Bachelor’s and Master’s Degree in field of Human Resources along with a
pertinent experience of at least 3 years
 Have superior communication skill, in both visual and written
 Expertise in adopting MS Office packages
 Strong leadership skills
 Desire to perform work in challenging atmosphere
 Capable to perform work in independent manner and also have interpersonal skill
Appropriate salary in addition with other advantages will be provided. Interested applicants
are needed to forward application in a week to [e-mail].

Job Description
Job Description
Job Role: Human Resource Executive
Department: Human Resources
Place: London United Kingdom
Roles and Responsibilities
 Provide direction to all recruiting and training process for new applicants within
business organization.
 Manage benefits as well as rewards, retirement plan for its subordinate.
 To make ensure that manager and employs around the workplace are related with one
another and share favorable relations.
 Continuously meet with it subordinate for taking review of their performance level and
also discuss problem which is confronting by its employees.
 Fully understand or follow labor law within business organization.
 Provide favorable ambience in which subordinate feel comfortable to perform work
productively.
 Perform work with HR professional to improve policies and processes to be executed
for accomplishing goal and objective and timely manner.
Requirements
 Possess a Bachelor’s and Master’s Degree in field of Human Resources along with a
pertinent experience of at least 3 years
 Have superior communication skill, in both visual and written
 Expertise in adopting MS Office packages
 Strong leadership skills
 Desire to perform work in challenging atmosphere
 Capable to perform work in independent manner and also have interpersonal skill