Human Resource Management Report

This report delves into the Human Resource Management (HRM) practices at Barclays, highlighting the purpose and functions of HRM, the strengths and weaknesses of recruitment and selection methods, and the effectiveness of various HRM practices. It emphasizes the importance of employee relations, key elements of employment legislation, and the rationale behind job and person specifications. The report concludes with insights into how HRM strategies contribute to organizational goals and employee satisfaction.

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................2
P1 purpose and function of HRM...........................................................................................2
P2 strength and weakness of recruitment and selection ........................................................3
TASK 2............................................................................................................................................6
P3 use the different HRM practices and also define employee or employer benefit.............6
P4 Effectiveness of different HRM practices undertakes by Barclay's..................................8
TASK 3..........................................................................................................................................11
P5 Importance of Employee relation ...................................................................................11
P6 Key elements of Employment legislations......................................................................12
TASK 4..........................................................................................................................................13
P7 HRM Practises in a work related context........................................................................13
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................20

INTRODUCTION
Human resource' management is the process of managing the people through hiring, selecting,
recruiting, providing training, etc. Human resource management supports organization in
managing the people effectively so that they can help firm to achieve business objectives and
gain competitive advantage. Report will lay emphasis on the human resource management of
Barclay’s bank which is British multinational investment bank. Barclay is divided into four core
business that is personal banking, Wealth management, investment management, corporate
banking. There headquarter is in London United Kingdom. Report will emphasise on the purpose
and functions of HRM that affects the company growth. It will also present different approaches
of recruitment and selection. Report will focus lay on the different selections methods that
company follow and their advantages or disadvantage. Study will define the different HRM
practices and their benefit (Fernando, 2015). It also describes benefits of different HRM
practices to Employee and employer. Report focuses on the importance of employee relation.
And define the different legalisation which is followed by the company and also define the job
specification or person specification.
1
Figure 1: Barclays
Source: (The turing trust, 2018)

TASK 1
P1 purpose and function of HRM
Human resource management
A human resource management is the process of managing the people in an organization. It is
design to maximize the performance of employee. This process helps in managing the employee
by providing effective training and hiring efficient talent. It helps in maximizing the employee
performance for achieving the goal and objectives of the company.
Function of HRM
Recruitment and selection
Recruitment and selection is the process of hiring the best and qualified person to the job.
Barclay bank use this function for the purpose of select the qualified person to their job and also
they can use the different methods to select the employee. Also, they help in selecting the best
candidate for a particular job. So recruitment and selection process is help to Barclay for choose
the best person to their business. Main purpose of recruitment and selection is to Attract and
empower an ever increasing number of applicants to apply in the organization. (Fernando, 2015)
Performance appraisal
Performance appraisal is the function that's motivate the employee by providing the benefits' like
promotion, bonus, incentives, provide a feedback to employees regarding their performance etc.
Barclay use this function for the purpose of increasing the motivation to their employee.
(Nankervis, 2016) So this helps company for increase the performance of employee for achieve
the goal of the company. Main purpose of performance appraisal is to achieve better work
performance for all the employees.
Training and development
Training and development is the main function to motivate the employee or increasing the
knowledge or skills to perform their job effectively (Vöge, 2017). Barclay use this function for
the purpose of build the knowledge and improve the skills in the employee for providing the
training. In addition, they also provide the training experiencing or inexperience person which
prepare the employee for take the higher level of responsibility. Main purpose of training and
development is to strengthen skills that each worker require.
Hard HRM
2

Hard HRM means that they use their employee as an important resource of the company. Barclay
bank uses the employee as a resource as they pay wages according to their skills. Managers are
describing all the responsibility to their employee according to their qualification and experience.
So Barclay follow the autocratic leadership style means all rules and decision are describing by
the leaders or managers. The focus of hard HRM is on the task that needs to be done, cost
control, and achieving organizational goals
Soft HRM
Soft HRM means that employee are the main resources for the company. Barclay uses these
function for the purpose of improving the employee relation. That enhance the growth of the
company. Barclay provides the employee welfare services like medical services, education
facility, transport services etc. That is affecting the growth of the company and help to expanding
the future growth. (Fernando,2015). In this approach employee are treated nicely And also this
approach helps Barclay to satisfy employee with their job which makes their performance better
and help the business for achieving the future growth.
P2 strength and weakness of recruitment and selection
Recruitment
Recruitment is the process of hiring, selecting, short-listing to the qualified person who are
suitable for the job. In addition, recruitment process is help to organization which is select the
right candidate for the right job through internal or external process.
METHOD STRENGTH WEAKNESS
Internal method
Internal method is the
process of recruitment
that helps company for
selecting the best
candidate within the
organization through
promotions,
transferring, job
 Internal method helps to
increase the morale of
employee. Because they
provide the promotion to their
employee so employee have
improved their efficiency of
work or increasing the morale
(Kho, 2015). So it helps
company for enhancing the
 Through internal
process Barclay faces
the difficulty such as
Lack of new skills and
knowledge. Which
impacts the company
performance as
Barclay cannot
generate the new ideas.
3

rotation etc. future growth.
 Barclay uses this process to
save time and money that help
them to reduce the company
operational cost and increase
the performance of company.
As Because save time and
money for reduce the cost of
production that created a
positive impact on the
company future growth.
So company cannot
create innovative
product that affect the
competition in the
market.
 Barclay promoting the
new employees that
affects the performance
of existing employees
(Guide,). So other
employee get
disappointing and they
cannot work properly
so that affect the
company performance.
And also affect
relationship between
the employees that
increase the conflict
among the employees.
External method
External method is the
process of recruitment
that select the qualified
person outside the
company through
campus placement,
media advertisement,
employee exchange,
direct recruitment etc.
 Barclay uses the external
method for choose the
candidates that is benefit for
company (Guide, ). Because
they obtain a new person that
have a good skills and ideas
that helps to company for
gather new knowledge. Or
increase a competitive
advantage.
 Barclay obtains the fresh talent
 External method is
very expensive. When
Barclay recruit their
employee through
external is increase the
cost or money so
which affect the
operational cost of
Barclay
 Barclay use this
method to damage the
4

from the outside that can help
to motivate the current
employees to produce and
achieve more. So Barclay
increase their performance and
achieve their future goal.
 Through external recruitment
Barclay Meet the diversity
requirement. Because Barclay
recruit the different types of
employees which is advantage
for company. Because they
obtain a new skill or different
ideas. So company have
introduced the innovative
product through the new
employee which have
innovative mind and ideas to
improve the performance of
employee.
employee morale.
Because they promote
the new employee
(Nankervis,2016). So
old employee get
dissatisfaction and they
cannot work properly
and Barclay cannot
achieve their target
 Barclay bank face the
adaptability problem
because they hire the
candidates outside the
company and new
candidates cannot
adopt the environment
easily. So that affects
the growth of the
company and reduce
the production or
increase the turnover.
Selection methods
Selection is the process of hiring the best or qualified candidates in the organization for using
the different selection methods. Barclay bank Select the candidates through interview or
personality test that obtain the good candidate in the company which helps company for
improving the company performance that helps them to achieve the future growth (Nankervis,
2016).
Methods Strength Weakness
Interview Barclay uses the interview Barclay faces some issue
5

method to select the employee.
Interview method help to
choose the best candidate
because through interview. In
this company communicates to
participants face to face. So it
helps firm to reduce the
misunderstanding (Kho, 2015).
related the interview.
Interview is very costly.
Because face to face
communication is increase the
time. So company faces the
problem that affect the cost of
the production.
Personality traits Personality test helps Barclay
for choosing the best candidate
for the job. Because this
method is used to find the
candidate that fits into the
company culture.
Personality test increases the
cost that affect the Barclay as
sometimes test are invalid that
cannot justify the answer of
the candidates.
TASK 2
P3 use the different HRM practices and also define employee or employer benefit
BASIS EMPLOYER Benefits EMPLOYEE Benefits
LEARNING
DEVELOPMENT AND
TRAINING PRACTICES
Through training
employer address the
weakness of employee
and provide the best
training that helps
Barclay employer to
increase the
performance of
employee. Also, help to
reduce the errors and
Through training and
development employee
improve their skills and
knowledge and increase their
performance. So they can
easily work in the Barclay. It
is helps to increse the future
growth of the company.
6

accidents that increase
the employee job
satisfaction. So
employer easily address
the requirement of
training
FLEXIBLE WORKING
OPTIONS
Flexible working option
provides the benefit to Barclay
employer. They can easily
manage the people in the work
place. And also help to reduce
the turnover and absenteeism
that affect the Barclay bank
performance. Reduce
absenteeism help to increase
the production which is created
a positive impact that incresae
the productivity of the Barclay
bank.
Barclay provides the
flexibility to the employees.
Employee get benefit for
flexible working options they
can meet the family needs.
They can take a break due to
overloaded. Also, help to
avoid the stress level of
employee because they can
easily work with the flexibility
EMPLOYEE
PERFORMANCE
MANAGEMENT
Employee performance
management help to employer
to manage the performance of
employee. By the use of
training and development,
performance appraisal,
recruitment and selection. So
Barclay increase their
performance because employee
are managed and they
Employee performance
management is help
employees that they can
mange their work. Barclay
provides the different benefits
to their employee for example,
bonus, incentyives,
promotions. So that is creates
a positive impact on the
barclay performance which
7

understand their work.
Employer identified the
weakness of employee so that
is advantage for employer to
manage the performance of
Barclay employee.
helps to improveing the
performance of emplloyee.
(Vöge, 2017).
PAYMENT AND
REWARDS
Barclay Employer also get
benefited to provide the
payments and rewards to the
employee. Because rewards
increase the personal growth
and motivation in the
employee(Kho, 2015). So
Barclay employer have
advantage to manage the
employee with the help of
rewards.
Payment and rewards is help
to Barclay employee
performance. Because
employee improve their
performance when Barclay
provides the rewards to their
employee. Also, different
rewards and benefits help to
employee that they can
improve their personal growth
and help to company for
achieving the goal.
P4 Effectiveness of different HRM practices undertakes by Barclay's
Learning, Development and Training practices
 Increased productivity
Development and Training programmes at Barclay's improves productivity and efficiency of
employees. Employees by the training remains well aware about technologies used in Barclay's
and use them in better way (Rakhy, Vijayan,2018). Well trained employees at Barclay's involves
less wastage of resources and money, which decreases cost of the Barclay's.
 Less supervision
Employees at Barclay's are well trained that they can handle work independently. By which
supervisors can concentrate on more important task. Development and Training programmes
saves time and this improves work efficiency of Barclay's.
 Reduction of errors & accidents
8

Regular and timely training empowers employees in right time they get the right set of skills.
Like maintenance of accounts, tax and interest calculation training being continuously provided
to employees. This is the reason there are fewer errors and miscalculations by employees of
Barclay's.
 Job satisfaction
Development and Training programme at Barclay's makes employee satisfied by the job role
they offer by the company. Employees feel the belongingness by the duties and roles assigned to
them by Barclay's. They offer the best service to the company, because of the learning provided
by the Barclay's.
 Reduction of turnover and absenteeism
As employees get the feeling of belongingness with the company, hence they contributed their
best. By training employees feel confident that they know about the work assigned to them. This
gives them security at the workplace (Sadik,2016). Job security is a basic need of human and
therefore, Barclay's is continuously improving its turnover and absenteeism ratio.
 Address employee weaknesses
Everyone has some weaknesses which stops them to perform their best. Training and
development at Barclay's search for the weaknesses of employees and improve them for the
better functioning of the company. By this, the company involves in individual development.
This brings confidence among employees (Zhao, and et.al., 2019).
 Optimum resource utilization
Training programme provide opportunity for development of behaviour and technical skills of
employees. By proper training and development programme Barclay's gain an optimal and
efficient use of employees. This is beneficial for employees personal as well as organisational
growth.
Flexible working options
 Boosts morale of employees
By offering flexible working hours, Flexible tasks and Flexible locations like, employee can
work at their convenience bring morale of employees and employees in return contribute to
Barclay's by proper engagement, task completion and commitments with organisation.
 Reduces Absenteeism and Employee turnover
9

When employees at Barclay's get flexible working environment, they contribute best to the
company. Because of flexible options available at Barclay's, employees able to manage their
personal as well as professional life and hence, they come regularly with the positivity of
completion of tasks (Harcourt, Lam,Croucher,2015).
 Enhances image of Barclay's as a family friendly place
Flexible working environment changes the image of Barclay's as a family friendly place. The
employees are managing work life and personal life both. They don't feel pressurised. This
improves working of the company and therefore, provide efficient work to Barclay's.
Employee Performance Management and Monitoring
 Recognition and Reward
Performance management of Employees is beneficial for both employees and company. The
Barclay's conducts various recognition and reward programmes for the hard work of employees.
Recognition helps employees to motivate and boost their moral to work and also inspire other
employees to work hard for rewards and recognition.
 Attainment of Goal
Barclay's is successfully achieving their short term goals because of the efforts of their
employees. Hard work of employees help an organisation like Barclay's to grow. The growth of
Barclay's occurs due to proper performance management and monitoring by the company
towards their employees (Zhao,and et.al., 2019). They regularly check the work and give
feedback regarding the task assigned to employees. This makes Barclay's a big and growing
organisation in the industry of Banking.
 Identify weaknesses and provide learning
Employees at Barclay's are being monitored on regular basis. This allow Barclay's to identify
weaknesses which hinders employee to perform their best. They identify and make improvement
by providing them proper training. This boosts the morale of employees and they uplift
themselves to work effectively and efficiently.
Payment and Reward system
 This system followed by Barclay's motivates employees to work hard for the attainment
of organisational goal as well as individual goal
 Reward and payment system inspires other employees to work hard so that they can
10