Analysis of Human Resource Management Strategies at Tesco

This report provides an in-depth analysis of human resource management (HRM) practices within Tesco, a multinational retail giant. It begins with an introduction to the core responsibilities of HRM, emphasizing its role in recruitment, training, performance management, compensation, and creating a safe work environment. The report then focuses on Tesco, exploring its organizational structure and the impact of effective HRM strategies on its overall success. The report delves into the effectiveness of Tesco's recruitment and selection strategies, examining various methods such as social media recruiting, campus recruitment, and placement agencies. Furthermore, it assesses the impact of staff development and talent management on employee performance, highlighting the benefits of continuous training and skill enhancement. The report also examines the HR systems and processes used by Tesco in managing organizational performance and achieving its objectives, discussing how these systems contribute to employee motivation and business growth. The conclusion summarizes the key findings and emphasizes the importance of strategic HRM in driving organizational success, providing valuable insights into how Tesco manages its human capital to achieve its business goals.

Human resource
Management

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK...............................................................................................................................................3
The role of Human Resource function within the organisation..................................................3
Examine the effectiveness of recruitment and selection strategies in the organisation..............6
Impact of staff development and talent management on employee performance.......................8
Examine and assess HR systems and processes in management of organisational performance
and achievement of objectives..................................................................................................10
CONCLUSION .............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Human resource management is responsible for hiring the potential candidate who have
the required skills and knowledge so that they can give their best in the achievement of business
goal. Human resource is one who manage all the employees in the organisation and ensure
proper safety and security of the employees in the work place(Zesik, 2019) If the HR manager
hire the potential candidate, it will help in achieving the business goal in an effective way. Tesco
is the chosen organisation for this report, It is the multinational company which deals in
groceries and general store items. The headquarter is in Welwyn Garden City, England. And it is
established is 1919 by Jack Cohen. It is the third largest retailer in the world and is the leading
company in the London Market. This report will cover the the role and responsibilities of the
human resource manager in the organisation and also analyse the effectiveness of recruitment
and selection process in the business and how it complies with the legislative law. Furthermore,
It also analyse the impact of staff development and talent management on employee performance
and their benefits.
TASK
The role of Human Resource function within the organisation.
 Recruitment and selection- Human resources responsible for hiring the best candidate
who can perform their job in appropriate manner and contribute in the organization in
order to earn the maximum profit. Recruitment can be done on two basis internal and
external. Internal basis are hiring the candidate from the organization itself and external
recruitment is hiring the candidates from outside or recruiting the young talent who can
give their best in the achievement of the organization goal. selection is a process of
selecting the candidate by conducting a various interview and test, of the specific area of
their interest in which they have good command and can work effectively and effectively
to achieve the business goal(Vihari, Rao, and Jada, 2018). If Tesco will do the
recruitment with proper sou8ces and select the potential employees then they can work
properly by having the essential skills and knowledge.
 Training and development- After selecting the person, it is the foremost duty of the
human resource manager to give the training of the specific job for the employees is
being hire and make them understand the various operational area and their functioning.

it is easy to identify the area of improvement in their operation and training is the one by
which manager can understand in which area the employee and needed the improvement
and the learning and this can be done by training only so that employ them efficient and
effective in their areas and achieve the business goal in order to maximize the revenue of
a particular organization. It will help the Tesco to enhance their operational areas by
giving the proper training to the employees and develop their skills.
 Performance management- It is the process of analyzing the working level of the
employee in their particular field that how much the employee has grown in the specific
job role so that the human resource manager can give the deserving compensation or
salary(Silloand et.all., 2017).performance management can be done by regular evaluating
the performance of employee and taught them what are the ways that the employee can
improve their performance and give their best in achievement of the organization goal
which can leads to the expansion of the company. Tesco can gain the more more profit
and growth by fairly evaluating the performance of the employees in their specific area.
 Compensation and Reward management- it is important for the human resource
management to give the fair compensation to each employee on the basis of their
performance this will help in the motivation of the employee and motivated employee
will work more efficiently in the achievement of the business goal. It is necessary to give
the minimum wages to every employee to form a good working culture in the
organization. Reward management is the process of giving bonus or incentives for the
best performance of employees in their field. It can be done bye appreciating the
employee on a special occasion. Reward can be monetary or non monetary, monetary
rewards are those which can be given in the form of money and non monetary are those
which can be given in the form of promotion or other benefits. If Tesco will give the fair
remuneration to each employee, they will work more efficiently and in a systematic
manner.
 Create a Safe Work Environment- It is the responsibility of the human resource
management to give the proper working environment to each employees so that they can
work freely in their operational areas(Savov, Lančarič, and Kozáková, 2020). Human
resource managers should concerned with the working condition of the employee that
they are working in a pollution free and hurtle free environment in order to achieve the

organizational goal of the company. Proper sanitation in the work place is needed to to
make the environment clean. Tesco is ensuring the good working environment in the
organization so that each employee will work in a appropriate manner to achieve the
business goal .
 Workforce planning- It is the predetermined process of analyzing the supply and demand
of the talented candidate and ensuring potential employees are there in the organization
who have the right skills and knowledge of their functional area. With the right planning
of employees, company will get the sufficient and knowledgeable staff in each
department and they work accordingly in order to achieve the business goal of the
company.
 Implementing Change- Human resource manager is responsible for implementing change
in the organization and it can be done by giving proper training to the employees and
make the change in the required areas so that company can attract the large group of
customer and generate higher profitability(Rupidara, and Darby, 2017). Tesco is can
implement the change in their functional areas by offering innovative products to their
potential customers in the workplace.
 Growth and expansion- Withe the help of proper function of human resource
management, company can grow and expand their business in to new market. HR
manager should give the proper training to the employee regarding the new technique and
the polices that is following in the company. Tesco can gain the the maximum profit by
putting the things in the right hands, who is good leader that influence other to achieve
the common goal of the organization.
Examine the effectiveness of recruitment and selection strategies in the organisation.
There are various strategies which helps in the effective recruitment process so that
talented employees can be hired who can give their best in the achievement of the business goal.
Evaluating the strategies is the important and beneficial process which give the direction to the
business. Tesco is the large organisation and need to adopt the various business strategies to meet
the competition in the market. There are various strategies of recruitment that are explained
below:
 Social media recruiting- It is the process of Recruiting the candidate who is generally
active on and connect to online recruitment websites. Human resource manager will hire

the potential employees in the organisation who have the required skills and knowledge
in order to achieve the business goal in a effective manner. This is the part of external
sources of recruitment which help in hiring the young talent in the organisation. Tesco is
the growing organisation which is operating their business operation large scale and it is
necessary for the the company to hire the young talent who have the required
qualification and skills that matches the specific job role.
 Campus recruitment- This is the type of recruitment , in which human resources
manager hire the potential candidate by conducting the recruitment in the collages and
universities. This will help in getting the deserving candidate by conducting various test
and interview(Rubel, Kee, and Rimi, 2021). In this, recruiter contact to the placement cell
of universities and make out the list of candidate who are interested for the interview.
Tesco can get the potential employees in the their operational areas by conduct the
campus drive and helps the organisation to get the young talent and skilled candidate who
can perform the various task in appropriate manner.
 Placemen agencies- This is the type of external recruitment in which the recruiter is the
placement agencies, which is the individual business who contact with the goods
companies to take the contract to hire the potential candidate. They give ads in social
media platform and on television so that interested candidate will contact to the agency
and submit their resume and explain their area of interest and the type of job which they
are looking and then the agency will further proceed for recruiting the candidate and
prepare them to crack the interview in the organisation. Tesco can contact to the different
placement agencies in order to hire the candidate who is not able to contact to the human
resource department of Tesco.
Selection is the process of selecting the deserving candidate who has been clear all the
test and the qualified all the selection rounds. The selected candidate will be one who have the
required skills and knowledge which can do their job in the appropriate manner and achieve the
business goal of the company(Riaz, Townsend, and Woods, 2020). Tesco can get the potential
employees by selecting the right one form the various selection stages with their proper skills
and efficiency. The selection process is explained below:
 Preliminary Interview- This is the first step of the recruitment process, in which
candidate will test on the basis of their eligibility criteria and reject the rest of the

candidate who is not meeting the requirement. This will help in hiring the right candidate
who matches the job description.
 Receiving Applications- After qualifying the preliminary interview, candidate have to
submit the application form in the prescribed format. This contain the age, qualification,
experience of the candidate (Napathorn, 2020). This will hep in selecting the right
candidate with no discrimination and got the idea for formulation of the various questions
to be ask to the candidate.
 Screening of application- After receiving the applications, the interviewer will select
the suitable candidate for the specific job role. The criteria for the short-listing could be
qualification, experience and age. Once the list is prepared, the interviewer will call the
selected candidate for the interview by sending mails.
 Employment test- After screening of the candidate, the interviewer conduct the the
various test to check the ability and skills of the candidates. This could be aptitude test,
interest test, psychological test, proficiency test etc. This will help in getting the best
candidate who can perform their job in a appropriate manner.
 Interview- After analysing the various test, the interviewer call the candidate for the
interview in which they ask various questions in order to check the ability and the
efficiency of the individual and also get to know the qualities of the candidate(Muriithi,
2020).
 Checking References- The interviewer cross-check the authenticity of the information
that Is it correct or not. These references could be from the institution where they have
completed their study and or the company where they have worked before. These
references will help in identifying the behaviour of the candidate.
 Medical Examination- After checking all the test the interviewer will check the physical
and the mental fitness of the candidate that will help in knowing the efficiency of the
individual and also get to know the physical ability that can full fill the requirement of the
specific job.
 Final selection- Lastly, the candidate who qualify all the test and interview, they would
be given the appointment letter to join the organisation for their specific job role.
Legislative requirements:

There are various act which should be followed in each organisation in order to run the
business in the appropriate manner. When organisation follow all the law, it will help in creating
the good brand image of the company.
 Equality Act, 2010: This act says that there will be no discrimination of any employee
on the basis of age, disability, gender, marriage and civil partnership and religion. There
will be equal employment opportunities to each employee who can perform well and
develop themselves(Lee, and Rezaei, 2019) .
 Data protection act, 2018- This act says that, personal information of the employees will
be safely used and should have strict code of conduct for assessing data. They must
ensure that information must be lawfully and fairly used.
Recommendations
This is suggested that recruitment and selection is the important process in the
organisation and selecting the right candidate will the business to expand their market size.
Tesco should use the External sources of recruitment which can help the company to hire the
young talent. Tesco should ensure the proper training of the employees so that they can work
effectively to achieve the business goal.
Impact of staff development and talent management on employee performance.
Talent management is the process of making the list of talented employees in the
organisation so that they can retain in the business for a longer period of time and this will leads
to achieve the organisation goal in the prefix time(Escribá-Carda, and et.all., 2017) .
Enhancement of the employees can be done staff development by giving proper training and
learning sessions. This will help in identifying the loop holes of the operational areas and the
department which need improvement. There are various factors which explain the importance of
talent management and staff development on performance management as as follows:
 Effect on employee engagement: If there is a poor employment engagement in the
organisation that is directly effects the retention of the staff and can cause the poor
functioning of the business. It is necessary for each organisation give the platform for the
employee engagement that will help in increasing the profitability of the company. If
Tesco will concern with the employee engagement in the workplace it will help the
company to retain the business as well the employees for a longer period of time. It will
help in achieving the objective of the company.

 Satisfaction of the customer: It is the important to satisfy the customer that will help in
achieving the business goal. It can be done through producing the quality product and
offer them in the large group of customer. Before manufacturing the product, It is
important for the manufacturer to do the market research and make the exclusive product
that could meet the need and want of the target customer. Tesco can earn the maximum
revenue and generate higher sale by producing the product by do research in the
marketplace and meet the needs and wants of customer.
 Increase the productivity: If the organisation is having the talented employees in
different operational areas this will help in getting the good revenue and leads to earn
maximum profitability(Brewster, and Cerdin, 2018). Talented employees will do their
task in appropriate manner and helps the business to expand their market in to new place.
Tesco is the multinational organisation in which have to ensure the retention of the
talented employees so that company can grow in to new market and leads to earn the
maximum profitability.
Practices for effective talent management:
 Set clear expectations and Align organisational goal: It is necessary for the employees
to be clear with their task like what they have to do and how their performance will be
measured in the achievement of the business goal. This can be done through proper
assigning of business activities according to the capabilities of the employees. To start
this, make sure each employees has clearly understand the goal of the organisation that
will help in crating the content for the various projects that will lead to do the business
activity in an appropriate manner. Tesco should ensure the profitability of the business by
conducting the proper briefing of each employee and make sure each employees is aware
about the objective to be achieve in the business.
 Go beyond performance appraisals: It is the process of evaluating the performance of
the employees on the past achievement, ongoing task and the challenges faced by the
employees. This will be evaluated with the annual performance appraisal of the
employees ( Boxall, Bainbridge, and Frenkel,2018) . This is the motivation process,
which help the employees to see the graph of their journey in their job role and help in
understanding the areas of improvement in the business activity. For enhancing the

performance the employees, organisation needs give training, coaching and supporting in
their operations. Tesco is doing the business with large number of employees and it will
directly enhance the productivity of the business by providing the appraisals on their
basis of their performance.
 Provide professional development opportunities: If the management is able to know
the gap in the performance of the employees that what exactly the skills is required in the
development of the employee for their career(Baig, and et.all., 2019). To help them ,
Human resource will take the appropriate action in order to improve the performance of
the employees. Tesco is developing the business goal and analysing the performance gap
that is helping the organisation to get the talented employees with the enhance of their
activities and leads the organisation to generate higher sale. It will also help in personal
development of the employees in their career.
 Measure and improve talent management with analytics:
Examine and assess HR systems and processes in management of organisational performance
and achievement of objectives
Human resource system is the tool that allowed the HR information to be stored and
processes and reported upon. It also includes the storing and managing employees record. It has
various opinions that move from Spreadsheets and database to automated system like HR
software solutions. There are various functions of Human resource system that are as follows:
 Storing and managing employee record: It is the system which is help in recording the
various records of the employees. It can be attendance sheet, performance appraisal sheet
etc. this will help in ensuring the proper record of the employees in the work place.
 Producing variety of charts and graphs: This system will help in making the variety of
charts and graphs that is used in the files and also analysing the various aspects of the
business(Anggapradja, and Wijaya, 2017) .
 Allowing staff to request their own holidays: This system will help in assessing the
performance of the employees and also enable the employees to request their own
holidays with the help of HR system. It reduce the workload of the human resources.
 Drawing up a training need analysis and managing courses: On the basis of
employees performance and the progress of the employee, It will help in identifying the
woks force of the employees and their improvement areas so that HR can give the

training and make employee efficient, that will leads to achieve the business goal in a
appropriate manner.
 Creating a set recruitment procedure and automating correspondence: It also help in
identifying the required action to be taken I the development of the employees and also
help in achieving the business goal. For example, A candidate is selected for the final
interview then the software will automatically generate the email and HR will directly
send it to the participant.
 Maintaining shift plans and viewing real time attendance records: This software will
help in getting the attendance sheet of the employee sin the organisation and also
ensuring the preparation of shift plans of employees on the basis of their requirement.
Impact of HR systems on business operation and practice:
Human resources is the department which is responsible for hiring the skills and
knowledgable staff in the organisation that can achieve the business goal of the company. HR
system is the automatic operational tool that help in generating the high profitability in the
organisation by ensuring the each task such as storing and managing employee records, and auto
generation leaves that based the organisational polices and norms (AlShehhi, and et.all., 2020) .
It will help in producing the charts and graphs and also help in generating the training need and
various courses for the development of the employees.
This system will help the business in the smooth running of the business. Human
resources perform various strategies for the employee development. Various strategies includes
giving training, performance appraisal, creating positive working environment, solving issues
and giving proper compensation to each employee and reward them in order to motivate the
employee so that they can give their best in achieving the business goal(Alananzeh, and et.all.,
2017). Various strategies taken by the Human resources manager in order to create the good
working environment in the organisation are as follows:
 Handling of grievance: In any organisation, there are various issues which is faced by
the by the employees of the Tesco company. There are various kind of issues and
grievance experienced by the employees such as individual and collective grievance,
grievance related to salary and working conditions, grievance related to the timing and
working environment. It is important for the HR manager to create the value to each
employee in their performance and Manager will communicate clearly to their

employees that will help in eliminating the communication gap in the workplace and all
the activities will do in the appropriate manner.
 Performance management: It is the important activity that helps in the motivation of
the employees and It can be done through analysing the performance of the employees on
the basis of their performance and ongoing task.(Afsar, Shahjehan, and Shah, 2018) .
This will help in achieving the business goal and leads the Tesco to generate higher
profitability.
 Sickness: This is the policies which is meant for the employee benefits and help the
employees to get the leaves when they are not well. Human resource has to maintain the
leaves record to ensure that all the leaves will be given to each employees.
CONCLUSION
It is concluded from the above report that human resource management play an important
role in the smoothing functioning of the business activities. HR manager is responsible for hiring
the potential employees in the organisation so they can give their best in the achievement of the
business goals. This report discussed about the recruitment and selection strategy and also
determine the whole process of the recruitment and selection which help to recruit the high
talented employees. This report also analysed the importance of staff development and talent
management and also demonstrate the impact of talent management on the performance of
employees. This report also identified some key practices model of the talent management and
also explained the benefits of this for the betterment of the organisational development. This
report also evaluate some useful applications of the talent management which help to enhance
the performance of the organisation. Apart from this, report discuss about the HR system of the
company and also explained some HR policies and also determined the impact of sickness ,
grievance and performance management on the business operations and practices of the
company.

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