Comprehensive HRM Report: Tesco's Strategies, Practices, and Impact

This report provides a comprehensive analysis of human resource management (HRM) practices at Tesco, a UK-based retail organization. The report begins with an introduction to HRM, emphasizing its importance in business operations and the role of HR managers. It then delves into the functions and purposes of HRM, including maintaining employee relations, effective resource utilization, legal compliance, and corporate culture. The report examines Tesco's HRM strategies, focusing on internal and external recruitment methods, and their respective strengths and weaknesses. Furthermore, it explores the benefits of various HRM practices, such as employee development, positive behavior, and maintaining a flexible workplace. The report also investigates the effectiveness of HRM practices in increasing profits and productivity, highlighting aspects like talent management, information systems, and coherent thinking. The analysis covers employee relations, employment legislation, and HRM practices in a work-related context, offering insights into how Tesco manages its workforce to achieve its business objectives. The report concludes by summarizing the key findings and implications of Tesco's HRM strategies.

Human resource Management

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Different purpose and Functions of HRM.............................................................................3
P2. Strengths and weaknesses of approaches of recruitment and selection................................5
TASK 2............................................................................................................................................6
P3. Benefits of HRM practices....................................................................................................6
P4. Effectiveness of HRM practices in increasing profits and productivity...............................8
TASK 3............................................................................................................................................9
P5 Importance of employee relations to influence decision making .........................................9
P6. Key elements of employment legislation and their impact on HRM decision making......10
TASK 4..........................................................................................................................................10
P7. HRM practices in work related context..............................................................................10
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Human resource management is one of the important tool in running overall operations of
business. Further, HR manager has to perform different type of function in their organisation so
that productivity obtained from business is optimum and efficient. Apart from it, employees
performing well only when policies and procedures suits to their current needs and requirement
therefore, it is important for HR manager to formulate all the policies and tactics after
considering the nature and behaviour of employees that bring positivity in business. Under this
assignment the company which is preferred I.e. TESCO which is UK based retail organisation
dealing in grocery and clothing (Avey and et. al. ,2011). This company comprises of various
employees and enjoy huge amount of market share and profitability both at global level. Further,
this project discuss about purpose and function of HRM, strength weaknesses of recruitment
selection, benefits of HRM practices, key elements for employment legislation and HRM related
work practices.
TASK 1
P1 Different purpose and Functions of HRM
Their are different functions that has been performed by TESCO in which HR manager
require to formulate various strategies on the basis overall operations of business has been
establish that leads to the accomplishment of objectives on specified time period (Berger and
Berger ,2011). Various plans are made by HR manager of company that help in identifying all
the needs and demand of clients at their workplace. This is essential in order to accomplish the
goals of company.
The purpose or object that are associated with Human resource management are described
below:- Maintaining employee relation:- The main purpose of HRM is to maintain the relation
of employees but it is not easy for organisation to complete all the task without the
cooperation of employees therefore it is essential for HR manager to maintain the
relation between superior and subordinate that help in solving all the conflicts among
employees. Effective utilisation of resources:- It is utmost duty of HR manager to ensure that their
must be effective utilisation of employees so that goods are deliver to customers at

specified time period whenever needed without any scarcity. Further, it must ensure
none of the resources has been wasted and available on time to all the end users. Legal laws:- Under this point it must be utmost duty of HR manager to ensure that their
must be proper adherence of legal laws and regulations so that overall operation of
business at different places are conducted at appropriate manner. Therefore, TESCO
employee must ensure that their must be proper compliances of all laws which help in
remove all the barrier arises due to various legal issues.
 Corporate culture:- Company must ensure that proper corporate culture must be
established so that employees can work with proper and ethical manner. Therefore, it is
essential for management to maintain such environment which give positivity and
helpful in performing daily targets of company.
Apart from various functions has been performed by HR division of TESCO are stated below:- Planning:- It is consider as foremost function of management in which whole team of
management make advance planning regarding all the activities they are going to perform
in future. Further, on the basis of mission and vision HR manager require to formulate
various policies and procedures in advance that lead to accomplishment of objectives in
better and effective manner. Staffing:- In Tesco, management main duty is to fill the vacant job position on stated
time period by employing more staff which are efficient and eligible for that job profile.
Further, HR manager formulate different policies for recruitment so empty position can
be filled at the time when needed by organisation. Employment development:- The main function of management is to develop the
employee skills by organising training development programmes for their workforce in
which they guide them about all the latest techniques they were using in their working
structure that give more output to business in future and also enhance the growth of
individuals.
 Controlling:- The main function of manager is to evaluate that overall performance of
whole organisation and compare the actual performance with standard performance and if
there is any deviation then try to remove it so that better control and effectiveness can be
obtained for business (Camps and et. al. ,2016).

P2. Strengths and weaknesses of approaches of recruitment and selection
Different process has been used by HR manager in order to recruit and select the individual for
vacant job position which is commonly known as recruitment process. Further it is consider as
essential process in which from the available alternatives best individual has been chosen that
give better outcomes to company. Their are different modes of recruitment I.e. internal and
external source and organisation has to choose one method that suits their needs and
requirement. TESCO is large organisation so they need to use the sources according to their
suitability which stated below:-
 Internal source of recruitment:- Under this source of recruitment employee has been
selected internally without getting the interferences of external source. Further, it is way
through which employee can easily fill all the vacant job position from internal
organisation only. The main benefit that organisation has that they easily select the
individual on the basis of their skill and capability of internal employees which they
already known.
Advantages of internal source of recruitment:-
 This is much efficient way through which organisation can select the employees
internally on the basis of their skills and capabilities which are eligible for that vacant job
profile.
 It is best method through which morale of employees can easily be boost up because of
high promotion and they are dedicated towards their work that leads to better results and
productivity in future.
Disadvantage of internal source of recruitment:-
 There is limited choice of selection on the basis of which manager has to select the
employee for vacant job position.
 The individual which were not selected are disappointed and it affect their actual
performance also (Chen and et. al. ,2010).

 Chances of partiality and conflicts are more due to selection of few employee from
available workforce.
External source of recruitment:-
This source of recruitment is beneficial for company because under this candidates are selected
from external medium only under which manager has to select various tools and medium like
advertising, social media and exhibition in which they aware the individual about the vacant job
position along with eligible criteria so that those employee who are looking for such vacancy can
easily apply for job at official website of company.
Advantages:-
 Entrance of new talent with innovative ideas and better productivity.
 Proper compliances of legal laws and regulations that applied by UK government.
 Various alternative of selection are available from which best candidate has been chosen.
Disadvantage:-
 It is costlier and time consuming process.
 Chances of conflicts and disputes are more because of different opinion and perception of
customers.
 In various times wrong selection of employee leads to wrong decision which incurs
various losses to company.
TASK 2
P3. Benefits of HRM practices
Human resource management include different types of practices which has been
executed by manager of company. Further these practices provides them better place for working
and different example related to it are recruitment, selection, training and development of

employees on the basis of which better coordination and cooperation among employees can be
maintained and apart from it these practices allow organisation to adopt all the changes coming
in external environment which allow them to grab all the external opportunities and reduce all
threats through which effective results can be obtained (Ellison and Boyd ,2013). Various
benefits that can be derived from all these practices are describe below:-
 Employee development:- This is consider as one of the important ways through which
organisation can easily enhance the skills capabilities of employee. Further, it has been
said that employee are consider as important asset of company so organising proper
training development programmes in which they are getting the guidance regarding all
the latest technologies and innovation through which they accomplish their targets at
optimum manner. Therefore, it is essential for the employees of TESCO to conduct such
events or programmes that give utmost advantages to internal workforce through their
personality development and enhancement of productivity.
 Positive behaviour:- In order to maintain peace and harmony it is essential that
employees working in organisation having positive attitude or behaviour towards their
organisation. Further it is essential for TESCO employees to ensure positivity has been
maintained among workforce which help in maintaining the ethical and moral behaviour
among employees through the use of HRM practices which increase the profitability and
help in accomplishing the goals of organisation.
 Maintaining flexible workplace:- It is essential for organisation to maintain flexible
working environment and leader who lead the whole team require to guide the
employees that changes are very important in their organisation structure on the basis of
which they grab all the external opportunities which help in altering the resistance
behaviour of employees.
 Motivating staff:- HR manager uses different HRM practices that also helpful in boosting
up the morale of employees. Further, it help in improving the whole work performances
of staff as well. Various types of practices like performance management, increase in
salary wages and providing both the monetary and non monetary incentives that allow
them to put efforts for better and higher performance.

Therefore, it is essential for TESCO to use all the above HRM practices in such a manner
through which they increase both the profitability and market share of company.
P4. Effectiveness of HRM practices in increasing profits and productivity
In every organisation there are different types of HRM practices which has been used in
order to increase the profit and productivity of business. Apart from it, HR manager has to focus
on different elements and factors like performance management, recruitment selection
techniques, motivation and rewards benefits that improve the work performance of employees.
All these above factors can be achieved only when all the action plans has been executed in
better and effective manner. Tesco has to focus on various elements or factors which benefited
employees are discuss below:- Talent management:- It is utmost responsibility of HR manager to adequately manage
overall talent of employees available in organization. Therefore, number of employees
they are going to hire and selected must be talented and eligible for vacant job position
and if experience employees are present in organisation then provide them rewards and
benefits in order to retain them for longer period. For example TESCO large
multinational retail store in which HR manager require to execute such strategies through
which they retain able and experienced employees (Fernandez and et. al. ,2012). Information system:- This term also consider as knowledge administration in which
various data and information regarding the internal employees has been maintained by
this department only. Apart from it, they also keep all the information related to all the
clients who visited their store on the basis of which company maintain long term
relationship with customers through CRM technique. For example management of
TESCO must use effective communication strategies with their employees so that there is
less chances of miscommunication that generally happen in large organisation and they
are able to perform their daily task effectively without any conflicts and disputes. Coherent thinking:- It is an legal policy which is adopted in every organisation in which
strict orders has been given to employees in order to complete their targets within
specified set period and if employees work before deadline then he or she will be
rewarded by bonus, awards and incentives.
 Logical thinking:- It is that process which is applied in every organisation in which
logics and innovative ideas has been used by employees of company realted to

performing the job in different ways and provide them competitive advantages over
competitors.
Hence, it is mandatory for TESCO management to use different HRM practices in which they
control the operations of various departments and improve their performance which leads to
higher productivity and profitability.
TASK 3
P5 Importance of employee relations to influence decision making
Employee relation:- The term employee relation can be defined as such process in which efforts
put by management in order to maintaining the relationship between superior and subordinate so
that they communicate their ideas and problems to each other on the basis of which rational
decision making is possible in particular organisation. It is consider as utmost responsibility of
manager to manage all the relation of employees through which they carry out all the function
and operations of business in which all the problems and queries has been sorted out by getting
the advice from higher authority. Significance of employee relations are stated below:-
 If good relation has maintained between employer and employee then it help in boosting
the morale of employees through which they easily achieve all the targets and execute all
the plans related to expansion of business at global level (Iles , Chuai and Preece ,2010).
 It help in maintaining strong relationship among workers that emphasize them to give
their best in order to fulfilling daily targets of company.
 This is the better way through which loyalty and trust among employees can be establish
towards their organisation and they conduct their working operation in order to provide
better outcomes to company.
 Proper and adequate communication among employees help in enhancing the positivity
and good attitude among employees which facilitates brand image and goodwill of
company.
 Organise training development programmes in which employees are trained in respect of
latest technology and innovative ideas through which they need to communicate for
sharing thoughts and opinion that also helpful in maintaining better relations among
individual for different divisions.

Therefore, it is important for TESCO to maintain such type of corporate environment that ensure
ethical practices and compliances of all legal laws in better and effective manner.
P6. Key elements of employment legislation and their impact on HRM decision making
Relation among employees has been maintain properly that leads to growth and
development of every business organisation. It also assist the HR manager to achieve their goals
and objectives in effective manner (McWilliams and Siegel ,2011). In TESCO various
employees from different division comprises with various qualification and experienced so in
such case it is duty of manager to manage effective communication and better relationship
among staff member through the use of HRM practices. Various laws that enforced by UK
government on TESCO are describe below:- Anti discrimination law:- This law state that employees cannot discriminated on the
basis of caste, creed and religion in organisation and if they are treated unequally then
he or she has right to file case against company and demand compensation for all the
loss incurred to them. It is applicable in all those organisation which employ more than
15 individuals. Minimum wages act:- This law state that all the employees working in organisation
must get minimum wages in order to satisfy their basic needs and maintain the living
standard in society and if working employees not get that minimum amount then they
file suit against that company.
 Age discrimination:- This law state that employer or superior has no right to fire and
retrench employees on his own will after reaching the age of 40 years. This law state
that this law applicable on all those place where more than 20 employees are working.
TASK 4
P7. HRM practices in work related context
The application of various HRM practices are implemented in organisation in order to
achieve all the goals and objectives of business (Mithas , Ramasubbu and Sambamurthy ,2011) .
Main two practices used by TESCO under it are following:-
 Job Specification:- This is consider as legal document under which details regarding
the task and activities performed by individual in that particular job profile is defined.
Further, various set of eligibility or competencies is needed among employee in
organisation and proper examination has been conducted in respect of it.

JOB SPECIFICATION
 Organisation: TESCO
 Job Title – Assistant marketing manager
 Qualification – MBA or PGDM (Marketing)
 Essential Criteria:
 Complete or adequate knowledge about management skills and techniques.
 Capable to holding ideal employee relations.
 Maintaining coordination between the functions of management.
 Able to handle complex market situations.
 Desirable criteria:
 3.5+ years experience
 Effective communication skills and capability required
 Good personality and physique
 Knowledge about marketing promotion tools and mechanism
Job description:- This is one of the important official document that give the detail regarding the
terms and condition that need to compile in that job and also describe roles and responsibilities
perform in order to satisfying the requirement of post.
Job Description
Organisation: TESCO
Division: Marketing department
Job Title: Assistant Marketing manager
Job Location: London
Job Summary
Organisation is looking for eligible person who can easily fulfil the criteria of Assistant
marketing manager in the company. The applicant must comprises proper knowledge regarding
the marketing trends on the basis of which quality standard of product and service maintain.

Role and responsibilities
1. Ensuring laws and policies are compiled.
2. Maintaining Harmony and peace in the environment
3. Perform all the work in team only for proper results.
4. Systematic training and development programs.
At the time when TESCO carry out all the recruitment process then at that time their main
objective is to reach to maximum number of employees and on the basis of available alternative
best one is selected but the proper eligibility criteria can be find out by analysing the CV of
individual and format is describe below:-
CURICULAM VITAE
Curriculum Vitae
Name: John Snow
Address :28 street, highland street opposite markclimb road, London
Phone No. - 658974123
Profile summary:
An MBA in marketing having an experience of 3.5 or more years and wishes to be a part of
organisation that provides me opportunities for growth. Effective communicator with deep
knowledge of marketing management and effective communication among manager and
customers.
Specialisation:
 Management of marketing plans and promotion
 Conflict and disputes management Proper knowledge of external environment
Educational qualification: -
 Bachelor in Commerce. (B.com) Masters in Business administration (MBA) (Marketing)
Declaration:
I hereby declare that all the information provided is true and is best of my knowledge.
Date: