HRM Practices, Employee Relations, and Decision-Making at Walmart

This report provides a comprehensive analysis of Human Resource Management (HRM) practices within Walmart, a prominent retail organization. It begins by outlining the core purposes and functions of HRM, emphasizing its role in maintaining good working conditions, recruitment and selection, employee relations, and workforce planning. The report then delves into the strengths and weaknesses of different recruitment approaches, differentiating between internal and external methods and selection approaches. Furthermore, it explores various HRM practices such as training, reward systems, and flexibility, highlighting their benefits for both employees and employers. The report also examines the influence of employee relations and employment legislation on HRM decision-making, and concludes with a discussion on the application of these practices within Walmart, emphasizing their impact on productivity and profitability. The report includes examples like job descriptions, person specifications, and job offer letters to illustrate the practical application of HRM principles.

HUMAN RESOURCE
MANAGEMENT

Table of Contents
PART 1............................................................................................................................................3
INTRODUCTION...........................................................................................................................3
LO 1.................................................................................................................................................3
P1: Purpose and Function of Human Resource Management.....................................................3
P2: Strength and Weakness of Different approaches of recruitment...........................................4
LO 2.................................................................................................................................................6
P3: Different HRM Practices for Employee and Employer:.......................................................6
P4: Effectiveness of different HRM Practices.............................................................................7
PART 2............................................................................................................................................8
LO 3.................................................................................................................................................8
P5: Employees Relations Influence HRM decision-making.......................................................8
P6: Employment Legislation Impact on HRM decision-making.................................................9
LO 4.................................................................................................................................................9
P7: Application Of HRM Practices..............................................................................................9
CONCLUSION..............................................................................................................................12
REFERENCES................................................................................................................................1

PART 1
INTRODUCTION
Human Resource Management is most effective department in the organization which
help company and business by providing internal and external services. HR department also help
Walmart organization which famous retail industry in United Kingdom. Its revenue is high and
to generate high revenue HR department help them. This company is founded in 1962 and now
this is famous organization in retail industry (Britannica, 2019). It provides all grocery products
and its glance are their high discount in their stores and their super centres. Its main objective is
to provide service worldwide. And its mission is to maintain their name and position in the
market and in retail industry. This report will describe all important functions of HRM
department with the help of Walmart organization. It will mention all effectiveness of different
HRM practices and its importance to maintain organization work and employees development as
well as it also explain importance of employees relationship in effective decision-making and In
the end of the report it will carry different key factors and its impact or HRM department and it
also highlighted job description, person specification and job offer letter with the specific
example.
LO 1
P1: Purpose and Function of Human Resource Management
HRM help organization and provide support in growth and to maintain position in market
and industry. It also helps Walmart organization to maintain their position in market. In this
organization HRM main purpose is to increase organization performance at higher level so that
it can be used as a competitive advantage. It also helps company to achieve their long term goals
and objectives. HRM has various function which is used by company to complete their
objectives and goals some are as follows,
Maintaining Good working conditions: In Walmart organization any other organization HR
department is responsible for company working conditions. They take care that all work is done
in proper procedure or employees are followed company rules or not all such things are
maintained by HRM (Michael, 2019). They also contribute in the better performance of the
employees and develop their skills.
Recruitment and Selection: It is most important function of HRM. They try to recruit right
candidate for the post according to its skills and education. They hire employees on the basis of
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their knowledge. In Walmart to hiring employees HRM play major role in selection process as
mention they try to select suitable employee according to their knowledge and skills which will
help organization in their success.
Managing Proper Employee Relation: HRM build and try to maintain proper employee
relation with organization so that they can build better work force environment for higher
performance. By good employee relation HRM influence and take decision according to them so
that the decision may be beneficial for employee and for their betterment. It also helps
organization to be successful in their market and industry (Kianto, Sáenz, and Aramburu, 2017).
In Walmart building and maintaining employee relation improve employees performance and
also help them to upgrade and update their self.
Workforce Planning: Successful organizations such as Walmart use HRM workforce planning
for effective work and for increase their employees performance. It also helps business to gain
competitive advantages in the industry. Workforce planing is an ability of HRM which company
to increase their employees or staff performance and create their name in market.
P2: Strength and Weakness of Different approaches of recruitment
In Walmart organization HRM department are important for recruitment and selection
process. It includes different source and method which help company in recruitment process. In
this they try to hire employees by their skills, knowledge and education which help company in
to rise their profitability and productivity.
Recruitment: This is the procedure of identifying attracting as well as selecting employees for
filling vacant post of company. In this procedure HRM play important role. It is help company to
hire the best employees for the position (Froese, 2020). For this there are mainly 2 approaches of
recruitment and selection such as internal and external.
Internal recruitment: It is the type of recruitment in which HR fills vacant posts within their
businesses. It is a process of identifying as well as selecting employees to another position within
the same organization. Some sources of internal approaches that are being used by Walmart
include: This method of recruitment take less money and time to hire employees as compare to
other method.
Promotion: In this source employees are being moved to the highest position or upper level of
organization. This source is used for employees which are currently working in the company.
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Transfer: It entails moving to the same designation at different location or in different
department. This method is used according to employee performance and company requirement.
Strengths
 It reduces time or it is time saving process.
 It is cost effective.
 It improves employees’ morale and boost their confidence.
 It encourages employee relation and give more productive in work.
 It also takes less time to understand responsibilities
Weaknesses
 It limits innovation within business.
 It may lead to workplace hostility.
External recruitment: When companies employ candidates or fill vacant posts from outside of
the business then it is known as external recruitment. This process is most reliable for
recruitment. It also helps company to hire new employees with new skills and knowledge. It is
time-consuming and long process. Some sources of external recruitment include:
Media advertisement: It is the most common and vital used mode of recruitment. For recruiting
skilled workforces companies give ads in newspapers and professional journals. It helps them out
in getting skilled candidates.
Campus placement: Nowadays many companies create liaison with educational institutes
Selection for recruiting qualified and skilled candidates (Martinez, and et.al., 2017). It helps
them out in getting employees with having technical practical and management skills.
Strengths
It makes a pool of skilled workforces and brings creativity within business.
 It can increase conversion rate.
 IT help to find new ideas and skills for business from outside
Weakness
 It leads to greater cost.
 It is time-consuming process
 It is take more time
Selection Approaches:
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Different selection approaches are used by HRM to hire or select applicants, some are as
follows,
Aptitude test: This is basic method to check applicants' problem solving skills and knowledge.
Strengths of aptitude test are it gives overall idea of the candidate problem solving ability and
also it measures their knowledge.
Weakness: However, their disadvantage is that they do not consider soft skills of candidates and
thus ability of candidate may may not be judged completely.
Face to face interview: This approach help HRM to understand, evaluate and judge candidate
performance and personality face to face.
Strength: Its strength is by this approach company can easily select their employee by judge
skills and knowledge. It also provides more accurate screening of candidate.
Weakness: In this type of selection criteria sometimes candidates feel nervous in front of the
interviewer, and they are not able to giver answers. Thus only due to anxiety or nervousness
other potential skills of candidate may get suppressed.
LO 2
P3: Different HRM Practices for Employee and Employer:
Employee and employer both use different effective HRM practices which help
organization. Walmart also use different types of HRM practice which are as follows,
Learning Through Training: By this practice employees is benefited because their skills and
knowledge is increase by trainings and it also helps to develop some new skills. Training help
employees to increase their strength so that they can face any challenge and give their best on
this particular task. Trainings are also benefited for employer in which they are enough confident
for change in better way (Milon, 2019). By trainings employer generate more profits which
increase organization growth.
Recruitment and Selection Process: This HRM practice help Walmart to recruit and select new
employees for vacant post. It is benefited for employees because they are promoted and transfer
at higher post which will help them to develop their career and increase their experience. This
practice is also helpful for employer because external recruitment help organization to get new
employees and fresh minds which provide new ideas which help organization in competitive
advantage and also help to fulfil objective and long term targets.
Reward System: By this practice Walmart organization try to improve their employee
performance to give them rewards for their best performance. It is benefited for employees
because it gives them rewards for their best work and it also increases their work productivity. It
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also helps them to stay motivated and work for the organization and it also allows them to
develop their organization skills and update their knowledge. Reward system also help
employers in Walmart to motivate their employees for better performance and it also helps them
to make more profits from business by achieve their targets and goals.
Flexibility: This practice is benefited for employees and employer both it helps them to manage
their skills according to work requirement. It also helps to create flexible environment. This help
employees to analysis their skills and potential and work according to that so that they can use
their 100% potential in their work and it will provide various benefits to the company such as it
increase productivity, sales, profit and it also helps company to rise in market.
Providing Security to employees: It is important HRM practices in which it incudes employees
security. This practice is benefited for Walmart employees and employees because in this
employer provide different health service to employees and these different services such as
health insurance etc. motivate employees to work for the organization. Employment security is
important task or duty of HR department to manage or maintain good environment in the
organization. It may be costly for company but it will help them to safe and secure their
employees health and life.
This different HRM practises help Walmart to prove best services to their customer as
well as it take care the employee satisfaction and needs from the company.
P4: Effectiveness of different HRM Practices
Walmart organization use HRM practise in such way it effectively rises its productivity
and profitability. The above discus practices also support and actively help organization to
increase their profit (Cilia, and et.al., 2019). Different HRM practice are as follows in terms of
rising profit and productivity of the company,
Flexibility in business is most important HRM practice that help Walmart to increase
their productivity. It also helps business to attract more customer and increase sale by increasing
sales it helps to increase overall profit of the company with the help of this practice employee are
become comfortable and work in any situation and it creates flexible environment of the
company. Flexible working environment help Walmart to increase their productivity and also
influences their staff to work more according to client requirement. With flexible work practices
employees tends to give more productive outcomes and thus it becomes possible for organisation
to gain competitive advantage and increased profitability.
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Training and development and reward system HRM practices also help company to
rise their performance as well as their profit. By training and development employees develop
their skills and knowledge learn new and their skills and knowledge help company to increase
production and to gain competitive advantage over others. If the production is increased, through
advanced and trained work force then it will also help company to increase their sales and
profits. By this practice employee upgrade their skills and use those skills for better performance.
Reward system is also benefits for the company to accelerate their productivity this practice
motivates and inspire employees to give their best work and employees best work help company
to provide higher performance. If organisation does not follow this practice, then its human
resources will remain outdated and they will not be able to meet the industry and customer
expectations.
Recruitment and selection HRM practice provide benefits to the Walmart organization
by hiring and selecting new employees that increase company performance and it also gives
competitive advantage to the company which help organization to increase their profits. This is
also helped company to recruit new people for speed-up their work performance and to increase
work productivity and if productivity rise then along with this probability of the organization
also rises.
PART 2
LO 3
P5: Employees Relations Influence HRM decision-making
Employees relationship is important in every business. It also important in Walmart
organization enhance their business performance. It provides different and effective work
environment in the company. By effective employees' relation Walmart increase their
performance and easily complete its different task by the team management. It also helps in
better team work and coordination with the employees. Employee relation also influence HRM
decision-making because good employees' relation helps HR department to take decision
according to employee problems. If employees have good terms and relations with the HR or
management then they can discuss their work issues openly with HRM so that productive
decisions can be taken (Richards, and Sang, 2019). Strong employee relation influenced the
organization work and extent it at large level. It also creates healthy work environment and HRM
try to maintain this work environment. Employees relation has two sides in which it includes
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relation with management and relation with co-workers or colleagues. Relation with
management and employees is beneficial in growth of the organization and it also impacts on
HRM decision-making. Strong employee relation affect HRM decision they try to motivate their
employees and also they try to take decision according to their employees and worker so that
they can satisfy and fulfil their needs and expatiations. It helps to create sustainability which
organization to maintain their position. The lack of cooperation between management and
employee affect work culture and thus employee may feel demotivated. It results in decreased
efficiency and profitability of the company. It can also enhance the employee turnover which is
not beneficial for the organisation.
All decisions are taken by HR department is influence by their employee’s relation and in
their decision they always ensure that they never take biased relation for employees. HR
department also try to take unbiased and equal decision to satisfy staff needs. In Walmart also
HR try to take decision in which they try satisfy their staff by providing different service
according to their needs and on the basis of their relationship. The conflict between the
individuals has direct impact on team working and results. If these are not resolved, then
company may always fail to achieve desired results due to ineffective teams. They also decide
reward and incentives on the basis of employee’s relation and it also helps to create healthy
competition between employees and it also helps HR department to keep stay motivated to their
employees. Therefore, in organization like Walmart employee’s relationship is important and it
also impacts on HRM decision-making and affect their services which they provide to their
employees.
P6: Employment Legislation Impact on HRM decision-making
Legislation is an important part in any organization. Walmart is followed different rules,
legislation and policies according to different countries. To implementing laws and rules
government focus is to give precautions to the employees in workforce. HRM take decisions
according to government laws so that they can follow different countries laws and policies. In
Walmart employment legislation help employees to solve their problems. There are various acta
and legislation which is used by Walmart organization such are as follows,
The Equality Act: It is one of the most important law in employment legislation because in
every organization equality is important (Huesmann, and Calveley, 2021). According to this act
Walmart treat their all employees equally and HRM also try to take decision evenly so that all
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employees needs are satisfied. This also impact HRM decision-making and HR try to take
decision according to this act.
Data Protection Act: According to this act Walmart must protect their employee data and not
use for any illegal purpose. This act influence HRM decision-making and by this act HR
department try to save their employees data. In this act employee’s data can only use by
organization and employment purpose and by government bodies and if employee found that
their data is illegal is and unethical used by organization that they can take action against the
organization.
Work place health and safety law: It is the responsibility of HRM to ensure that all employees
are provided with safe environment. There must be all necessary arrangement for ensuring the
occupational safety and minimisation of risk factor. As a result of this legislation HRM decisions
related to workplace infrastructure; behaviour and code of conduct policies are affected so that
employee and work place safety can be ensured.
Minimum wages regulation: HR departments of organisation are bounded to follow the
legislations related to minimum wages. This law ensures that all individuals are paid with fair
compensations and they are not exploited by unfair working hours or payment terms. HRM must
ensure that their decisions related to recruitment and compensations meet this regulation.
LO 4
P7: Application Of HRM Practices
Job Description
Company Harrison
Post Marketing manager
Location 78, Hilton house, near station road, Ealing,
London, UK
Report to Harris Mondale
Last date 20/4/2021
Qualification  Experience of one year
 Knowledge of market
 Convincing skills
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 Quick learner
Responsibilities  To produce relevant content for the
company
 Make plans and budget for marketing
activities
 Maintain healthy relationship with
customers (Marchisio, 2021)
PERSON SPECIFICATION : MARKETING MANAGER
Essential Desirable
Educational qualification High standard educational
good communication skill
Degree is recommended with
the qualification
Experience Experience in marketing Experience of minimum one
year
Communication skill Good knowledge of English
language
Advanced degree in English
Special knowledge  Social media marketing
 convincing skill
 certification in
marketing
 Maintain good relation
with clients
 knowledge of different
language
Name - Rome Jonas
Contact - 03126754789
Email – [e-mail]
Address- AW5, south Ealing London, UK
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Objective- To enhanced the career in the marketing field and seeking to reach at the position of
marketing manager and have to utilize the experience of this field (Xie, and Cooke, 2019).
Qualification
 M.S. in marketing from London business school (2012-2014)
 B.S. In marrketing from London business school (2009-2012)
Experience
 Marketing executive (2014-2016)
◦ Plans and policies made for sales of the company
 Marketing intern
◦ Handled marketing function for the company
◦ conduct social media marketing
Skills
 Teamwork
 communication skill
 leadership quality
 Adaptability
 quick learner
Job offer letter
Subject : Congratulations, you are selected for the role of Marketing Manager
Dear Rome Jonas
We are extremely happy to inform you that you have been selected for the post of Marketing
manager. All the essential and required documents have been attached with this offer letter
including salary information, incentives and working hours and other necessary informations.
If you have any query feel free to contact us.
We hope you would like to work with us. Once again we welcome you to the organization.
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