Human Resource Manager Role in the Banking Industry Report

This report delves into the multifaceted role of a Human Resource (HR) Manager within the banking industry. It begins with an overview of the career area, highlighting the significance of HR managers in modern organizations, particularly in recruitment and employee management. The report outlines the educational qualifications, skills, and experience required for the role, emphasizing communication, negotiation, and multitasking abilities. It explores the types of organizations that employ HR managers, focusing on banking institutions and their specific needs. Furthermore, the report examines career opportunities within the HR field, supported by findings from questionnaires completed by HR managers in various banks. The responsibilities of HR managers, including policy design, recruitment, and employee relations, are detailed. Finally, the report assesses the health of the HR job market, indicating a growing demand for skilled HR professionals and favorable career prospects. Overall, the report provides a comprehensive analysis of the HR manager's role, responsibilities, and career trajectory within the banking sector.

HUMAN RESOURCE
MANAGEMENT
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Table of Contents
INTRODUCTION ...............................................................................................................................3
OVERVIEW OF CAREER AREA.......................................................................................................3
ROLE REQUIREMENT .....................................................................................................................3
TYPE OF ORGANIZATIONS HAVING THIS ROLE.......................................................................4
JOB HOLDER RESPONSIBILITY ....................................................................................................7
HOW HEALTHY IS THE JOB MARKET..........................................................................................7
CONCLUSION ...................................................................................................................................8
REFERENCES.....................................................................................................................................9
APPENDIX .......................................................................................................................................10
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INTRODUCTION
In the present era, large numbers of career opportunities are present within individual but
main issue is to decide specific areas in which career can be built and in turn selection of right area
supports individual in career development. Further, within the career area different job roles are
associated and individual has to take decision regarding acquiring educational degree for one's own
benefit (Grobler, 2005). Moreover, role requirement takes into consideration skills, knowledge,
experience, qualification etc through which it becomes easy to know the actual role which
individual has to play within the workplace. Moreover, before entering into any specific field it is
necessary to be well in advance as how healthy is job market for specific position and it also assist
in knowing the growth opportunities. The present study is based on the role of HR manager where
roles, responsibilities of individual have been discussed. Further, report covers various tasks such as
career opportunity, selection of one area etc.
OVERVIEW OF CAREER AREA
In the present research, career area chosen is HR management where role chosen is HR
manager. In the era of modernization, every organization recruits HR manager whose main
responsibility is to hire candidates as per requirement of the company. Moreover, it has to be
ensured well in advance whether the individuals hired are skilled or not. Main stress of HR manager
in every organization is to fulfil workforce requirement of enterprise in the best possible manner
and through this overall efficiency of the organization can be enhanced easily (Trotter, 2013). Apart
from this, it is the ultimate objective of every firm to appoint HR manager who is efficient enough
in ensuring that individual appointed in the company is fit for the position. HR manager recruits
different types of employees who are from different background such as marketing, finance etc.
Every organization on continuous basis sends requirement to its HR manager and it has to be met
timely.
ROLE REQUIREMENT
The educational qualification required to apply for the position of HR manager in bank is
Master degree in the field of Human resource. This qualification is must in every bank and by
pursuing master degree it becomes easy for the individual to enhance knowledge level along with
skills. Apart from this, graduation is also acceptable for this position but in case when individual has
done master degree then preference is given to that individual. Skills required in a HR manager are
communication, negotiation, multitasking, employee evaluation, training and development etc
(Human Resources Salary and Job Outlook., 2015). All these skills are required to be present in HR
manager and it is necessary for the individual to ensure well in advance that HR manager appointed
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for enterprise must have all these skills. Further, knowledge is essentially required linked with
hiring employees within the workplace. HR manager must have full knowledge regarding different
fields such as when employee associated with the field of marketing has to be appointed then HR
manager must have full knowledge regarding the marketing sector so that skilled workforce can be
hired easily. Same is the case when employee linked with finance filed is appointed by HR manager
then knowledge linked with same must be present with the manager (Renwick and MacNeil, 2002).
Further, experience of 2 to 3 years is required when any individual applies for the position of HR
manager in a bank. Through this experience, it is ensured that level of skills and knowledge in an
individual is up to the mark and person appointed can easily carry out its operations within the
company. So, these are some of the role requirement of HR manager in a bank.
TYPE OF ORGANIZATIONS HAVING THIS ROLE
The role of HR manager is vital for every kind organization as the human resource aspect is
the most important aspect of business entities. In today's competitive era, employees are seen the
most important resources of the company, hence considered to be assets. The human resources
department of companies are committed to hire the best candidate. The role of manager is important
in every organization whether it be a banking , retailing, hospitality and any. The major role of
manager is to guide and command the people. Here in the present case the role of HR manager is
described in respect with a banking industry. The role of HR manager is to hire, train, motivate and
retain the people so they can contribute in the organizational success ( Werner, 2011).
Every banking organization employees the managers in HR department so they can
help Banking organizations to identify the best talent pool from the external market. The role of
HR manager is important in private as well as public banking organizations. Without having
qualified and skilled HR managers no company can survive in competitive market. The mangers are
responsible for preparing effective plans so as to enhance business effectiveness. Within UK there
are number of banks who are having position of HR managers i.e. Barclays, Bank of England and
The Co-operative Bank, Royal Bank of Scotland Group, HSBC etc. However, to get hired by such
banks individual need ton have some specific qualifications and experience. All of these banking
organizations in UK have an aim to become the market leader by providing quality services to the
people (Bowen and Ostroff, 2004). This is important to have HR managers who can make is easy
to hire and retain candidates for helping organization to get desired success. In addition to that, the
companies are providing theory internal talent to get to the managerial positions that is a threat to
external candidate. However, there are many of banks in UK who are looking for the external
candidates for HR manager positions. Thus, a candidate applying for the HR manager position must
have master degree from recognized university and should have sound knowledge of banking
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industry.
CAREER OPPORTUNITIES
Human resources management is a wide field and there are many of career opportunities that are
available to the employees. While working in this field one can enhance the knowledge in relation
to hire a candidate and provide him / her training. Human resource is a wider field and specially
banks require people who are having analytical and problem solving skills hence the responsibility
of HR manager is to get in the filed and look for the people who are suitable for the job positioning.
The HR filed has various career opportunity of being trainer in a bank and to get international
exposure. In the preset ear , each and ever organization has issues related to human responses,
hence, the demand of HR managers are must in the organization. In order to get the clear picture of
careers opportunity in a bank the Bank managers of Barclays, Bank of England, Royal Bank of
Scotland Group UK are approached (Paauwe and Boselie, 2005) The respondents are from different
branches of such banks. For this a questionnaire is designed to known their experience in Banks as
HR managers and sample size is 15 . The following table represents the questionnaire designed for
HR managers in Bank.
QUESTIONNAIRE
1. Name
2. Age
 18- 25 years
 26- 30 years
 31- 40 years
 40 years and above
3. What is your current qualification ?
4. How many years’ experience you are having in the HR field ?
 2 to 3 years
 3 to 4 years
 4 years and above
5. What is your major role as a HR manager in your bank?
 Recruitment and selection
 Providing Trainings to people '
 Motivating employers
 Designing plans and policies
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 All of above
6. Do you think your organization provides career growth opportunities ?
 Yes
 No
7. What sort of skills you experienced in yourself as a Bank HR manager?
 Communication skills
 Decision making
 Leadership skills
 Problem solving
 Other
8. Are you satisfied with your current job positioning ?
 Highly satisfied
 Moderately satisfied
 Dissatisfied
9. What are opportunities provided by your bank to enhance your knowledge level?
 Training
 International exposure
 Job rotation
 Others
Findings from questionnaires
The questionnaires are filled by the HR managers of Barclays, Bank of EnglandRoyal Bank
of Scotland Group different banks. The responses are shown in appendix. From the analysis, it has
been witnessed that the major responsibility of Bank's HR managers is to recruit and select people,
providing Trainings to people , Motivating employers and well as designing plans and policies.
According to most of the respondents the bank managers need to have skills such as
communication skills, Decision making and well as leadership skills. Most of the HR managers are
satiated from their current job positioning, however , they have got international exposure and
training to enhance your knowledge level.
JOB HOLDER RESPONSIBILITY
Here, in the present case the role of HR managers is taken into considerations. The major
role of human resource managers is to complete the strategic and functional responsibilities for all
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HR disciplines. The HR managers of bank are having wide range of responsibilities that are
described in underneath points:
 The managers are responsible for designing HR policies that are suitable for the employees
of an organization.
 The HR manager has job role of reporting to the human resource director or a C-level
human resource executive
 The Bank managers have to provide equal chance to the candidate for being selected for the
vacant post (Armstrong and Taylor, 2014).
 The HR managers is accountable for conducting Human resource planning
 The responsibility such as recruiting and selecting people, providing them compensation and
benefits as well as training and Development.
 The HR managers are responsible for designing plan for improving employee Relations
 The managers of banks are responsible for designing effective performance appraisal
system and leading the group of people (Guest, 2011).
HOW HEALTHY IS THE JOB MARKET
Job market of HR manager is growing at faster pace where main focus of every bank and
other type of organization is on hiring skilled and efficient HR manager who is capable enough to
meet with the human resource requirement of the organization. Further, growth in overall job
market is providing ample of opportunities to the manager appointed by firm and is having
favourable impact on them in terms of career development. Demand for human resource managers
is around 13 percent and it is as fast as average (Human Resources Salary and Job Outlook., 2015).
Individual planning to apply for the position of HR manager in any bank will have bright career and
person can easily work on individual growth. Apart from this, companies are ready to pay high
salary to HR managers and this is also beneficial for them. Moreover, growth in the overall market
will be favourable for every HR manager but it is necessary for every individual to ensure well in
advance that level of skills along with knowledge allows to work as HR manager in any bank or
company. No doubt HR manager are assigned various responsibilities and same can be carried out if
individual is qualified and has proper knowledge regarding the field (Cappellen and Janssens,
2008).
CONCLUSION
The entire study conducted has supported in knowing that large number of opportunities are
present in the field of human resource management and individual who is willing to work as HR
manager can easily grow in the field. Further, entire market is favourable where in banks and other
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type of financial institutions demand for HR managers is rising at faster pace and companies are
searching for individuals who are having proper knowledge along with experience in the field of
human resource. Overall findings of primary and secondary study are same where it has been
analysed that majority of the HR managers are satisfied with the growth opportunities provided to
them within the workplace. Apart from this, they have to work in order to meet human resource
requirement of the enterprise and various sources are considered for selecting the best candidate.
Moreover, secondary analysis has shown that overall market of HR manager is healthy and this is
providing large number of opportunities to the HR manager working in bank or who wishes to
apply for this position in near future. Therefore, with the help of this it can be said that results of
primary and secondary study matches with each other.
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REFERENCES
Books and Journals
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Bowen, D. E. and Ostroff, C., 2004. Understanding HRM–firm performance linkages: The role of
the “strength” of the HRM system. Academy of management review.29(2).pp. 203-221.
Cappellen, T. and Janssens, M., 2008. Global managers' career competencies. Career Development
International. 13(6) .pp.514 – 537.
Grobler, A. P., 2005. Human Resource Management in South Africa. Cengage Learning EMEA.
Guest, D. E., 2011. Human resource management and performance: still searching for some
answers. Human Resource Management Journal. 21(1) pp. 3-13.
Jackson, S., Schuler, R. and Werner, S., 2011. Managing human resources. Cengage Learning.
Paauwe, J. and Boselie, P., 2005. HRM and performance: what next?. Human Resource
Management Journal. 15(4).68-83.
Renwick, D. and MacNeil, M. C., 2002. Line manager involvement in careers. Career
Development International. 7(7) .pp.407 – 414.
Schuler, R. S. and Jackson, S. E., 2008. Strategic human resource management. John Wiley and
Sons.
Trotter, C., 2013. BTEC First Business Level 2 Assessment Guide: Unit 8 Recruitment, Selection
and Employment. Hachette UK.
Online
Human Resources Salary and Job Outlook., 2015. [Online]. Accessed through
<http://www.allbusinessschools.com/business-careers/human-resources/salary/>. [Accessed
on 2nd Dec 2015].
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APPENDIX
Age Number of respondents
18- 25 years 8
26- 30 years 2
31- 40 years 3
40 years and above 2
Experience hold Number of respondents
2 to 3 years 12
3 to 4 years 2
4 years and above 1
Role as a HR manager Number of respondents
Recruitment and selection 1
Providing Trainings to people ' 5
Motivating employers 2
Designing plans and policies 1
All of above 6
Career growth opportunities Number of respondents
Yes 13
No 2
Skill of Bank HR manager Number of respondents
Communication skills 7
Decision making 3
Leadership skills 3
Problem solving 1
Other 1
Satisfaction with current job
positioning Number of respondents
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Highly satisfied 11
Moderately satisfied 3
Dissatisfied 1
Opportunities provided by
bank Number of respondents
Training 4
International exposure 8
Job rotation 2
Others 1
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