HRM Report: Analysis of Workforce Planning at McDonald's

This report examines Human Resource Management (HRM) practices within McDonald's, exploring the function and purpose of HRM in workforce planning and resourcing. The report delves into the strengths and weaknesses of various recruitment and selection methods, analyzing internal and external sources. It highlights different HRM practices that benefit both employees and employers, such as providing employee security and hiring the right people. The report discusses the effectiveness of HRM practices in increasing organizational profit and productivity, emphasizing the importance of employee relations in HRM decision-making. Additionally, it covers key elements of employment legislation and their impact on HRM. The report concludes with a justification of HRM practices using specific examples within the context of McDonald's, providing a comprehensive overview of HRM's strategic role in the organization.

HUMAN RESOURCE
MANAGEMENT
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INTRODUCTION...........................................................................................................................4
P1. Explain the function and purpose of HRM, applicable to workforce planning and
resourcing an organization...........................................................................................................4
P2 Strengths and weaknesses of different approaches to recruitment and selection method......6
P3. Different HRM practices within the organization which can help the employees and
employers as well........................................................................................................................9
P4 Effectiveness of different HRM practices in terms of increasing organisational profit
productivity................................................................................................................................10
P5 Importance of employee relation for HRM decision making...............................................12
TASK 3......................................................................................................................................13
P6. Key elements of employment legislation and there effects on the HRM decision making.13
P7.Justify the application of HRM practices in a work-related context by using specific
examples....................................................................................................................................15
CONCLUSION..............................................................................................................................18
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INTRODUCTION
Human resource management refers to the strategic approach in order to make effective
management of people within the organization so that they can help the business to gain
competitive advantage in an effective manner. Basically it is designed to enhance the employee
performance in order to achieve their targeted goals easily. This also involves in various aspects
such as selecting, hiring, vetting employee in a specific manner. HR department also responsible
for looking towards the employees rewards and benefits in order to make organization happy.
The main purpose of HRM is ensures that company is able to attain their goals through the
employees effectively. This present report is based on the McDonald’s which is the largest
American fast food company and supplies their food items in different sectors like hospital,
colleges and so on. It was established in the year of 15 may 1940 by Richard and Maurice
McDonald. It is headquartered in Chicago US. Along with this report will going to be discussed
about purpose and function of HRM as well as workforce planning in the organization. Strength
and weakness of several approaches to recruitment and selection. Effectiveness of the key
elements of HRM and so on. Lastly application of HRM practice in context to work related will
get covered in this report.
TASK 1
P1. Explain the function and purpose of HRM, applicable to workforce planning and resourcing
an organization.
HRM is a very important aspect to hiring and selecting higher knowledgeable candidate
for an organization in order to manage their operation and function of business effectively. HRM
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mainly involves in the management functions such as plan, organizing, controlling and directing
functions of the organization. All these functions are involves in the development, procurement
of human resource effectively. Therefore, it is continuous process which includes in the team
work and team spirit effectively. There is lots of function which are plays by the HRM
department within the organization in order to manage business activities. Functions and
purposes are given below:
Recruitment and selection: This is the very famous process in order to select and
identify the skilled and knowledge based candidates for a specific job role within the
organization. Therefore, it is very much essential procedure which is always necessary for each
and every company. This is because it generally minimizes the cost of mistake like unmotivated
people, under qualified employees and so on. Wherein, selection process identifies the selected
right candidate for the particular job role in the company. In context to McDonald’s this process
will be more and more benefited because of this they can easily find out the right candidate for
their specific job role. By this HR manager of the company can also play a necessary role for
recruit and select the individual properly. Therefore this process is also good for workforce
planning in an effective manner (Jiang and et. al., 2012).
Training and development: It’s a process through which one can learn programmed
behaviour in sequence. Being programmed, this behaviour is related to a specific phenomenon
that is a job. The training of this process begins with socialization and ends with organization
development. It focuses on teaching employees that how to use specific machines and how to do
particular task effectively. Wherein, development refers to the educational growth and maturity.
These programme mainly designed to the organization requirement in order to give employees
training as well as accomplish the goals in an effective way. In reference to the McDonald’s they
are using this approach in order to give better training to their employees. With the help of this
employees can take better experience and also able to do complete their task within the given
period of time effectively. This programme mainly involves in different aspect that is coaching,
classes, teaching, knowledge, skills and so on. That’s why employee can increase their working
skills and can achieve their goals effectively. So that it is applicable on the workforce planning
within the McDonald’s(Renwick, Redman and Maguire, 2013).
Purpose of HRM:
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In the present time, HRM is a very famous concept in order to maximize the working
capabilities of employees in a particular manner. The main purpose of HRM is to make strong
and positive relationship between the management and employees of an organization. That is
why it is much essential for each company in an appropriate manner. For attaining the future
goals and objectives HRM follows 2 approaches which are following as under:
Hard approach:According to this approach employees treated as the resource of the
business such as building and machinery. It always identifies the workforce needs in order to
select and recruits the employees accordingly. Therefore, all decisionsare made by HR manager
of the company in an effective way. Some times this approach does not the value of candidates
because they are controlled through the subordinates of an organization. In relation to
MacDonald’s they do not follow this approach because their employees are on top level.
Soft approach:According to this approach employees can be treated as the first priority
of an organization because they are the only one who can always face the challenges in order to
competitive advantage within the company. In reference to the McDonald’s can use this
approach this approach easily in order to enhance their employees’ skills and knowledge for the
future development. By this concept or approach company can make build strong relationship
with the others in order to gain objectives in an effective manner.
Therefore, this can be said that these function and approaches can be applicable on the workforce
planning in context to McDonald’s.
P2 Strengths and weaknesses of different approaches to recruitment and selection method
Recruitment is considered as a functions in which human resources department of the
firm make as well as implement plans in order to recruit plans at work area whether from
outside and inside the work surroundings. In this, managers perform a range of activities such as
finding needs of staff, examining its job role, creating documents as well as do the process to
hire applicants. Within McDonalds, their human resources manager apply both the internal as
well as external criteria of recruitment method for hiring staff.
 Internal Sources of Recruitment: Within this procedures, for fulfilling the vaccant post
firm recruit staff from their own work area, whether through transferring its job or
facilitating promotion to them. It will aids encouraging the employees as well as boosting
its morale in context of their productivity. In this, manager of McDonalds can utilise
several internal approaches such as transferring, promotion and many more.
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STRENGTH WEAKNESSES
 In this method, manager of McDonalds
should understand its employees in
context of its capabilities as well as
knowledge. Thus, this becomes easy to
fill up the vacant post with talented
individuals.
 By this procedures, both money as well
as time can be saved because of less
process of recruitment. Moreover,
orientation training are not required to
be provided to such staff, in order to
make them familiar with work culture.
 This is process fails to bring new
talents at work area therefore,
productivity of firm should not be
enhanced through recruiting internals
employees.
 In this the scope is limited in order to
fulfil the criteria of vacant posts where
existent staff are recruited by
transferring and promotion process.
 External sources of recruitment: This is considered as an effective recruitment method
which brings new talent at work area and provide various options to organisations, to
chose eligible individuals from outsiders. This involves multiple methods for hiring
employees from external environment like job portal, labour contract, campus placement,
consultant agencies and many more.
STRENGTH WEAKNESSES
 There are more competency to fulfil the
business needs through recruiting
outsider candidates.
 Brining effectual talent at work area
also aids in enhancing enterprise
productivity.
 This methods take too much time as
well as money because candidates get
recruited from the outside company as
human resource team has to perform
several activities consists resumes
screening of applied applicants,
undertake interviews, judge its
knowledge as well as skills then recruit
them.
 Recruiting staff by campus placement,
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consultant agencies and so on as well as
demoralise present employees who has
perform best just to attain higher post at
work area.
Selection procedures:
Selection procedures are considered as an activity which is performed after taking
interviews, candidates who cleared the the eligibility criteria and another requirements before
final selection. This particular process is performed by various company for choosing
appropriate candidates for right job. Herein, individuals are chosen through effective interview
method. Also, interviewer conduct various types of group discussion, mock test etc. all these are
considered through McDonalds HR manager in order to select talented candidates. Some of this
strengths and weaknesses are mentioned below:
STRENGTH WEAKNESSES
 Human-Resources manger of
McDonalds have the capability to solve
the queries of interviewee.
 It aids company to save time as well as
recruit talented candidates.
 Sometimes this can be treated as
incomplete method into hiring process.
As interview is enough for individuals.
 There are various risk as in it personal
information can automatically
uncovered through interviewer.
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TASK 2
P3. Different HRM practices within the organization which can help the employees and
employers as well.
HRM provides various significance supports to the organization in order to achieve their
targeted people as employees of the firm. Wherein, effective HRM allow company to address
Human resources strategically. This process helps to company in order to deliver better quality
of services to people. There are various HRM practices incontext to McDonald’s which can
helps the employees or employer in order to understand the company’s strategy effectively,
which are given below:
Provide security to employees: This is the first best practice of human resource in order
to give full security to employees in an effective manner. For the firm having an employee it’s
good but company has to take care of them accordingly. With the help of security they can work
effectively without any issues in the firm. Employment security enables employees in order to go
home after their work and offer security to them and their family. The security concept is very
much essential which influence employee and employer within the firm. With the security
environment as MacDonald’s providing so that they can achieve their goals effectively.
Hiring the right people: It is the very best practice in order to select good candidate for
the specific job role. This enables the company to bring different ideas and innovative things by
which employee can give their best in a better way. Bringing the right people in the company is
depends upon the ability of employees. Whereas, employer also play an essential role in order to
lead them accordingly. At the present scenario every organization used selection method by
which company conduct interviews for employees which involves in Personal interview, group
discussion and so on. Therefore it is best practice for McDonald’s by this they can select
appropriate people on the basis of several interviews round in a specific way(Buller and
McEvoy, 2012).
Training in relevant skills: In this HR practice company should invest in the several
training programs in order to give better satisfactory training to the employees. After finishing
the recruiting and selection process company need to ensure that they employees are good for
their field. By adopting different technologies by company affect people so that they can fulfill
firm’s requirement in a easiest way. On the other side employers highly invest in the skills forms
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of training so that can connect with each and every employee with the help of internet. This
practice also helps the MacDonald’s in order to give better training facility to their employees.
Benefits to employees and employers which are given below:
Employees Employers
With the help of these HRM practices
employees can get highly motivation towards
their work.
In the case of employers HRM practices also
play a very essential role by this they can
guide their team members effectively.
As McDonald’s giving security facility to the
employees so that they can feel free to work
and also able to increase their working skills
effectively.
Wherein, employers also take this facility
from company. With the help of this they can
easily coordinate with the other candidate in
company easily.
Hiring the right people is also benefited for
employees because they can utilize their
proper skills in order to gain competitive
advantages properly.
This is also beneficial for employer with the
helps this They do not need to feel any kind
of problem because they can easily lead their
selected team members perfectly.
Training is the best skills and beneficial for
every employee because through this they can
easily increase their working skills and able to
meet goals properly.
In this HRM practice of training in relevant
skills employer plays effective role as they
trained other people in a proper way.
Therefore, these HRM practices are very useful in MacDonald’s with the help of them
they can make better employment and also able to provide very good training programs to their
employees. By this they can enhance their working skill effectively(Jiang and et. al., 2012).
P4 Effectiveness of different HRM practices in terms of increasing organisational profit
productivity
Human resource management is a most important function within an organisation that is
mainly link to recruitment, hiring and guidance of candidates and employees in order to increase
their effectiveness along with organisational performance in a best effective manner. HRM acts
as a crucial factor which helps a company to perform their activities in a well effective manner.
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In this function proper training at guidance are provided to employees in order to ensure there as
well as organisational successful growth. Thus, in order to increase effectiveness of HRM
practices organisation is required to implement different strategies with the help of which they
can retain their employees for long period of time. In addition with this by providing
compensation and rewarding will help company to achieve their goals in most successful
manner. In relating this Human Resource Department of McDonald’s formulate different types
of policies within which they provide developmental training to employees as to effectively
identify their strength and weakness and provide related measures to overcome them. It will help
them to strengthen their company workforce and increase company competitive image within a
market. Human resource practices effectively benefits workers to extract best out of them and
further improve their skills and competencies and effectiveness. Mentioned below there are some
best effective practices conducted by HRM department of McDonald’s:
Improvement in skills and abilities of employees
Human Resource Department is one of the most essential sectors within an organisation.
As this sector engage in the functions of providing and organising different type and
development sessions in order to increase employees’ effectiveness and lead them towards high
end achievement of company goals (Hobfoll, 2012). In relation with this HRM department of
McDonald’s provide training sessions in a regular manner and provide different type of activities
like cultural events, music and yoga as to decrease the level of work stress of their employees.
Along with this they provide rewards as per employee performance in order to increase their
loyalty towards organisation. By providing such things McDonald’s create healthy environment
in the organisation. In addition with his company regularly keeps on trying to resolve work
related issues and problems as to retain their employees for long term. All these activities help
organisation to gain job satisfaction of employees.
Work life balance
In present report Human Resource Department of selected organisation McDonald's
provide flexible working schedules to their employees as to maintain their work life balance. In
addition with this they also offer telecommunication options along with training supervisors in
order to decrease stress that have risen due to work pressure. These entire HRM practices
benefits organisation create high result oriented work environment that will effectively lead
company towards overall development.
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Recruitment and selection
It is one of the basic activities within human resource management in which Human
Resource Department effectively recruit skilled and potential candidates as per the job
requirement of company. Recruitment and selection is one of the basic activities from which best
affected candidates can be choosing for organisation job vacancy. Thus, Human Resource
Department of McDonald’s effectively taking advantage of different types of strategies relating
to recruitment and selecting with the help of which they recruit candidates. As by appointing
right candidate for a right job effectively lead company towards high end efficiency. In relation
with HRM department of McDonald’s different type of career fairs are organised at colleges in
order to reach out maximum candidate’s at large level. By doing this McDonald’s can effectively
able to strengthen their workforce in a best effective manner.
In terms of return on investment
Within this practice Human Resource Department of McDonald’s provide different types
of training programs such as job training to their employees that will benefit them to learn while
they perform their job within a company. It will effectively aid both existing and new joint
employees to improve and increase their skill as well as knowledge in order to perform job roles.
This activity also help company to strengthen their workforce in an overall manner and gain best
effective productive result that will help to become more productive. It also benefit McDonald’s
to create an effective and efficient workforce that will help them to gain more advancement in
competitive business environment.
P5 Importance of employee relation for HRM decision making
Human Relations Act as a crucial factor that helps in establishing and maintaining
effective and productive business relationships. As with the help of strong employee relation
organisation can efficiently able to Foster their overall productivity. By strengthening trust in
between organisation and employees company can gain numerous set of benefits that includes
increase in productivity, rise in moral among employees. Employee relations are a significant
element that motivates employees to increase their performance. Each and every employee those
who perform their role within a company expect fair and just treatment from the company. Thus,
it is the basic responsibility of company management to treat all of their employees in an equal
manner by keeping discrimination aside. Strong employee relation helps in developing safe and
healthy working strong employee relationship that helps in increasing overall rise in Company
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