Identifying the Impact of HR on Michael Kors' Business Performance

This project report examines the impact of an effective Human Resource (HR) system on the performance of Michael Kors, a luxury fashion company. The report begins with an executive summary, followed by an introduction that outlines the research overview, significance, aim, objectives, and research questions. A literature review explores how HR practices improve effectiveness and enhance employee performance. The methodology section details the type of research, design, data sampling, collection methods, and ethical considerations. The report then presents data analysis based on a questionnaire distributed to employees, followed by conclusions and recommendations. The study aims to identify the impact of HR on the company's performance, addressing issues and suggesting ways to enhance employee performance and the overall effectiveness of HR procedures within Michael Kors. The project utilizes a case study approach, incorporating Gantt charts for project planning and includes a reflection and references for supporting the findings.

Business Management Project

Table of Contents
TITLE: ............................................................................................................................................3
EXECUTIVE SUMMARY:............................................................................................................3
TASK 1: INTRODUCTION............................................................................................................3
1.1 Research Overview...............................................................................................................3
1.2 Significance of research........................................................................................................4
1.3 Research aim.........................................................................................................................4
1.4 Research objectives...............................................................................................................4
1.5 Research question..................................................................................................................5
1.6 Appropriate process and plan for research project specifications.........................................5
TASK 2: LITERATURE REVIEW.................................................................................................6
2.1 Introduction...........................................................................................................................6
2.2 Improve the effectiveness of human resource.......................................................................6
2.3 Enhance performance of employees.....................................................................................7
TASK 3: RESEARCH METHODOLOGY.....................................................................................7
3.1 Type of research....................................................................................................................7
3.2 Research design.....................................................................................................................8
3.3 Data sampling........................................................................................................................8
3.4 Methods of data collection....................................................................................................8
3.5 Ethical consideration.............................................................................................................8
TASK 4: DATA ANALYSIS..........................................................................................................9
TASK 5: CONCLUSION AND RECOMMENDATION.............................................................16
CONCLUSION.........................................................................................................................16
RECOMMENDATION............................................................................................................16
REFLECTION...............................................................................................................................17
REFERENCES .............................................................................................................................18

TITLE:
To identify the impact of effective Human resource system on company's performance:
A case study is based on Michael Kors.
EXECUTIVE SUMMARY:
Haman resources is one most important aspect of an organisation which builds
effectiveness to attain higher business success easily. Main objectives of this procedure is to
manage all operational and functional activities in appropriate manner that helps to attain
business objectives easily. In this process business firm needs to crate their objectives in
effective manner that can be easy to attain and implement in their business procedure. For this,
HR of organisation requires appropriate knowledge, skill, ability and working approach to
analyse issues and other negative approaches that needs to remove in effective manner.
TASK 1: INTRODUCTION
1.1 Research Overview
For a business organisation it is required that they manage their business approaches in
effective manner that helps to provide them effective growth and desired objectives easily. Main
objectives of this process is to manage all activities in proper manner and improving employees
performance by implementing all correct methods and policies. This project report is based on
Michel Kors which is an American luxury fashion company. This organisation was established in
the year of 1981 by Designer and artist Michael Kors (Mackey and Gass, 2015). This company is
known for its branded footwear, watches, handbags and some other accessories. As this is an
well known organisation, they need to manage their business activities such as operational and
functional in effective manner. In this process they need to manage their human resources
activities as effective system approach for example monitoring process, Recruitment, selection,
training and quality enhancement approach as well. For this organisation, it required that their
employees mange all business approaches effectively and attain higher business objectives
easily.

1.2 Significance of research
This research reports is very significant to analyse organisational requirement and fulfil
them in effective manner to attain its objectives and goals easily. In this process human resource
of organisation manage business activities effectively that build values of employees in
workplace. As per this report Michael Kors needs to manage their business activities, so they can
attain all business objective easily. Human resource manger of this organisation will manage all
business activity through monitoring process to analyse employees skill and organisation's
requirement fro experienced candidates who provide effective services to attain business
objectives easily. Human resources system includes Recruitment, selection, training and
development to getting quality growth easily. In this process human resource manager will
analysing employees requirement to conduct recruitment process and hire skill candidate easily.
Main objective of them is to fill specific position through conduct suitable criteria for
recruitment activity (Taylor, Bogdan and DeVault, 2015). Through this process they can easily
hire skill candidate who have experience for specific position. In retailing sector it is required
that employees build positive relation with customers through effective communication skill. So
for this human resources manager needs to provide them quality training and learning to develop
their inter-personal skill and working ability to build specific relation with customers easily.
Managers of these retailer store needs to set an specific criteria for employees recruitment
procedure because goodwill of an organisation is specifically depend on behaviour and
performance of its employees. Thus, they always work to fill vacant post of an Michael Kors
with suitable and capable candidates. Through this they are easily adopt lots of objectives of firm
at specific times.
1.3 Research aim
Main aim of this research reports is To identify the impact of effective Human resource
system on company's performance: A case study is based on Michael Kors. As per this,
research is include a specific analysis and monitoring process of employees in organisation who
helps to fulfil its objective and future target in exact manner. Aim of this research is based on
human resource system that helps to provides effective services and improve operational as well
as functional activity easily.
1.4 Research objectives
There are some objectives of this research report are given below such as -

 To improve practises of human resource.
 To analyse and address issues of human resource.
 To seek out the ways of performance enhancement.
 To know the effectiveness of human resource procedure.
1.5 Research question
There are some questions are based on above objectives such as-
 How to improve effectiveness of human resource ?
 How to get all the issues related to HR ?
 How can enhance performance of employees ?
 How to make efficient practises of HR ?
1.6 Appropriate process and plan for research project specifications
This is a part of research project that includes planning and strategy to make things and
task effectively in organisation. Through this process organisation needs to manage their things
effectively to reduce extra workload from each and every one. In this process Gantt chart provide
specific information about those task that takes extra work load and time (Silverman, 2016). Its
diagram is uses to provide specifics information about those term that needs to be done
according to time and its working approach. It is basically uses to divide all working approaches
in effective manner in exact framework also. This process also help to provide different kind of
opportunity in organisation to mange all working approach effectively.

TASK 2: LITERATURE REVIEW
2.1 Introduction
This is a important part of research project that includes all activities that is base part of
projects. This is basically uses by rehearser to gathering specific information about each topic
through primary and secondary research. Part of this project is very proper and helpful in
providing exact and specific information about a topic and its element that can only gather
through particular research. It is also incudes different kind of methods that can be uses by
researcher and learner to adopt proper information easily.
2.2 Improve the effectiveness of human resource
According to Khan, (2011) Human resources of a Michel Kors needs to provide
effectiveness in organisation through different kind of procedure. Through this process, they can
easily build operational and functional approach properly. Human resource effectiveness

includes analysing and monitoring process of employees skill that needs to be done to attain
higher business approaches and objectives easily. There are some other effectiveness of human
resource are given below such as –
Personality enhancement- This is a procedure of human resource that working to
provides enhance personality of employees through effective training and learning program.
Motivate employees- This is required tool from human resource manager to provide
specific motivation to employees toward working approach and their own work.
2.3 Enhance performance of employees
According to Flick(2015) Human resource of Michel Kors is needs to enhance
performance of employees ton attain their business objectives in effective manner. For this they
can conduct different kind of program such as training and learning, performance management
and quality enhancement etc.
TASK 3: RESEARCH METHODOLOGY
Research methodology is the process which assist in collecting data and information
related to the project. This includes several ways for conducting such as survey, interview,
publication research and some more. This include both information related to present data and
historical also. This help MK in collecting data which help them in growth of their business as
well implementing several things which assist in satisfying need and wants of customer. These
are identified by company after conducting research (Smith, 2015).
3.1 Type of research
Research can be conducted in several different manner on the footing of the methodology
of research, knowledge it creates and the research issues it investigates many more. This is
conducted by an specialist and the investigator chose the best way or method of designing
activities in appropriate manner so their will correct direction for working on the project in
which research is conducted. For gathering proper result for MK(Michael Kors) two methods of
research can be applied like qualitative or quantitative and these help in achieving pre
determined objectives. Although, Qualitative research gives effectual and best results in quality
which investigation team gain during the entire process of research which help respective
company (Panneerselvam, 2014).

3.2 Research design
This part is most important section because it will help in demonstrating blueprint for
managing and handling entire research activities and functions in effective manner for attaining
desired research objectives. Usually, this section is divided into different parts such as
descriptive, experimental and exploratory research design. Thus, there are three source for
research designing which is considered as most outstanding way and suitable in nature because it
helps and supports manager for making project in right direction (Geerts and Hunleth, 2011).
Thus, in this particular research project descriptive design has been chosen for another actions
because it is based on qualitative research method.
3.3 Data sampling
Sampling system emphasis on picking the example which repeat from first population. It
has been obligation of researchers for selecting best process for data accuracy so investigator can
use probabilistic and non probabilistic testing tool. In this present report, purposive testing
process should be taken on the grounds that it is a piece of probabilistic sampling method which
help in providing some appropriate example for whole population. In the current scenario,
specialist choose the 30 representatives who works in Michael Kors for developing their own
performance and future actions. There are 30 customers who are taken advantages and benefits
of company management.
3.4 Methods of data collection
Getting correct information and data is one of the important part of research work. It is
rely upon investigator for gathering accurate collection and data by using primary and secondary
methods. In this section, expert have to take decision for collecting component as per their
correctness and requirement. In the current research venture, data and information should be
assembled by using primary and secondary source which is enormous prerequisite of data and
collection for achieving whole work in suitable way (Snyder, 2012).
3.5 Ethical consideration
This part is considered as most necessary part of research work which assist in properly set of
different problems and issues which emerges while directing towards exploration work. It is
important responsibility and duty of experts is to guarantee their representatives about keep their
own data and information in most appropriate nature. This is significant reason for scientist is to

accomplishing authority major goals and targets in most effective manner where work should be
done in correct way. The another important issue which have to look by analyst is time and cash.
TASK 4: DATA ANALYSIS
This is also part of research project that includes proper analysis on individual person to
analyse their products quality and services that needs to be maintain accordion to customers 's
demand and their needs. This data analysis is based on approx 30 candidate of large population
to analyse their feedbacks and pointy of view about human resource practices in Michel Kors
such as -
QUESTIONNAIRE
Name:
Age:
Gender:
Designation:
Q 1. Does employee's skill developmental programs have any benefits in business overall
performance?
A. Agree
B. Disagree
Q 2. Is training and learning program is effective activity in Michel Kors to providing effective
services to customers ?
A. Yes
B. No
Q 3. Which factors are required to providing effective training to employees in an
organisation ?
A. Training program
B. Job rotation
C. Post allotment
Q 4. What are the recruitment process Michel Kors can adopt to hire skilled candidate ?
A. Internal recruitment

B. External recruitment
Q 5. Is there any link between employees performance with and organisation's future
objectives ?
A. Yes
B. No
Q 6. Is human resource of organisation help to provide effectiveness in organisation ?
A. Yes
B. No
Q 7. Is human resources practices helping ton attain organisation's objectives and goals ?
A. Yes
B. No
Q 8. Provide effective suggestion for Michel Kors to improve performance of employees and
effectiveness of human resources practices
There are some frequencies are based on specific question such as -
Q 1. Does employee's skill developmental programs have any benefits in
business overall performance?
Frequency
A. Agree 25
B. Disagree 5
Q 2. Is training and learning program is effective activity in Michel Kors to
providing effective services to customers ?
Frequency
A. Yes 20
B. No 10
Q 3. Which factors are required to providing effective training to employees
in an organisation ?
Frequency
A. Training program 15
B. Job rotation 10

C. Post allotment 5
Q 4. What are the recruitment process Michel Kors can adopt to hire skilled
candidate ?
Frequency
A. Internal recruitment 24
B. External recruitment 6
Q 5. Is there any link between employees performance with and
organisation's future objectives ?
Frequency
A. Yes 21
B. No 9
Q 6. Is human resource of organisation help to provide effectiveness in
organisation ?
Frequency
A. Yes 20
B. No 10
Q 7. Is human resources practices helping to attain organisation's objectives
and goals ?
Frequency
A. Yes 20
B. No 5
Q 8. Provide effective suggestion for Michel Kors to improve performance of
employees and effectiveness of human resources practices
There are some data interpretation are based on this specific data research such as -
Theme1. Employee's skill developmental programs
Q 1. Does employee's skill developmental programs have any benefits in
business overall performance?
Frequency
A. Agree 25
B. Disagree 5

Findings - As per the above graphical representation, it has been summarised that, out of
30, 25 individuals are agree that skills and development program is beneficial for organisation to
improve their overall working approach.
Theme 2. Effectiveness of training and learning program
Q 2. Is training and learning program is effective activity in Michel Kors to
providing effective services to customers ?
Frequency
A. Yes 20
B. No 10
25
5
Agree
Disagree