Human Resource Management in Take Away Restaurant: Functions & Impact

This report examines human resource management (HRM) within the context of a take away restaurant in England, focusing on its functions and purpose in workforce planning. It elaborates on different recruitment methods, highlighting their advantages and disadvantages, and explores various HRM practices and their benefits for both employees and employers. The report evaluates the productivity of HRM practices in enhancing the firm's profitability and effectiveness. Furthermore, it analyzes employee relations and their influence on the decision-making processes within HRM, while also shedding light on key elements of employment legislation. The analysis covers internal and external recruitment, performance management, learning and development, and reward systems, assessing their impact on employee performance and overall business success. The report concludes by emphasizing the importance of effective HRM practices in fostering a positive work environment, improving employee relations, and driving business growth.

HUMAN RESOURCE MANAGEMENT

TABLE OF CONTENTS
INTRODUCTION............................................................................................................................3
MAIN BODY...................................................................................................................................3
Functions and the purpose of Human resource management.......................................................3
Elaboration of different recruitment methods with their advantages and disadvantages.............4
Different HRM practices and it's benefits to employees as well as employers............................5
Productiveness of the human resource management practices in increasing the productivity and
profit of the firm...........................................................................................................................6
Analysing the relations of the employees and their effect on decision-making process of
human resource management.......................................................................................................6
Legislation related to employment and their impacts on the decision-making process...............7
CONCLUSION................................................................................................................................8
REFERENCES.................................................................................................................................9

INTRODUCTION
Human resource management is said to be the function of the organization that controls all the
issues that are related to the human in a firm. In simple words human resource management is a
planned and absolute approach to control the people's, workplace culture and the business
environment. This study report will discuss the human resource management in regard with the
take away or pick and move restaurant in England, it will show the functions and the purpose of
human resource management in the shop in relation to the workforce planning, this report will
elaborate different recruitment methods as well as their advantages and limitation, it will also
show the benefit of the different human resource management practices to employers and
employees, this report will be going to evaluate the productivity of the human resource
management practices for the rise in firm's profit and effectiveness. And at the last the report will
show the relations of employees and their effect the decision-making process and this report will
give a light on key elements of the legislation of employees (Bratton, Gold, Bratton, Steele, L.,
2021).
MAIN BODY
Functions and the purpose of Human resource management
Functions and purpose and how they will help in planning work force is as follows:-
HR PLANNING : The foremost function of human resource in planning and resourcing the
workforce is HR planning, this functions refers to the future needs of Birds take away shop, this
functions shows that what kind of people the shop needs for the completion of its work and how
many employees will they want. The workforce planning and HR planning is completely same as
both of them focus on the point that where the firm is and where it will be, for example: during a
cultural festival, birds have received a lot of orders from its customer but due to lack in staff, but
to resolve the problem the HR department have planned something which helped the firm as well
as the consumers (Carnevale and Hatak, 2020).
RECRUITMENT AND SELECTION : When the workforce increased due to the cultural
festival and needs of customer, the birds take away shop have used this function in attracting new
people's and selecting the best of them for the job.
PERFORMANCE MANAGEMENT : The main issue that the birds shop have faced during the
work force is the lack in performance, for which the HR of the shop have suggested to use
performance management as the work load will surely affect the working of individual but it can

be improved by engaging in some relax activities, this management system used by the birds
shop helps them in making sure that their employees remain productive as well as effective, this
management is used during the workflow by appreciating the employees, thinking more of the
employee's own goal, open feedback and incentives (Chams, and García-Blandón 2019).
LEARNING AND DEVELOPMENT : Enabling the staff in developing their skills that are
necessarily needed in the future, it helps in bridging the gap between current workforce and the
workforce in the future.
REWARD : The HR department in the Birds take away shop, give rewards to the employees
during the extra time they do or extra work they do, the rewards can be in both monetary and
non-monetary terms (Collins, 2021).
Elaboration of different recruitment methods with their advantages and disadvantages
Choosing of individuals for letting them working in the firm is known as recruitment, there are
There are mainly two types of recruitment methods these are internal recruitment and external
recruitment. The brief of both of these are as follows:
Internal Recruitment :- whenever a firm fills ups the vacant place by selecting an employee
within the organization then it is said to be as internal recruitment, for example : the assistant
chief working in birds take away is appointed to take the job of head chief as the head chief have
left the job (Gigauri, 2020).
Benefit of the internal recruitment
 The recruitment process is much faster and costs cheaper because of recruiting employee
within the firm, this is what happened in birds take away as recruitment is done internally
so it doesn't cost the much it has helped in declining some expenses.
 It is an easy process the employee for the defined work can be selected easily through its
performance in the firm, same like what the HR of birds has done to assistant chief, by
watching its performance and the loyalty towards firm they have recruited the assistant
chief to the position of head chief (Hamouche, 2021).
 The internal recruitment process saves the time as well as the money on training the
employees for example — In birds, the recruitment of assistant chief to head chief
doesn't take too much cost and haven't even took the time in training because the assistant
chief already knows the work and culture of birds (Macke, and Genari, 2019).
Limitations of the internal recruitments

 The recruitment of assistant chief for the post of head chief will not let make any
innovation in birds, as the chief is already familiar with the working of firm and are more
comfortable to the nature of firm leading to limiting the innovations (Mousa, Othman,
2020).
 The regular internal recruitment may cause the culture of the firm to become stagnant
External recruitment :- whenever the firm looks up for the outer person to full fill the vacant
seats of the firm then it is known as external recruitment for example- birds take away recruited
2020).
Benefits of the external recruitment
 Recruiting employees from outside of the firm, welcomes the new ideas and innovation in
firm such as recruiting a new assistant chief for the bird take away have made the
increase in the menu of take away as the new joiner knows many more Chinese dishes
that are delicious.
 Recruited employees from outside doesn't know the culture of the firm, leading to
increase in discipline of the firm and decrease the problem of absenteeism.
Limitation of the external recruitment
 New recruited employees will have the less understanding about the culture and nature of
the company which will let them take time in adjusting.
 It will be a time taking as well as huge cost involving process.
Selection process :- the selection process refers to the process of selecting and short-listing the
employees for the best fit job according to them. This process ranges from industry to industry.
This process involves receiving application, interview, employment test, final selection
(Strohmeier, 2020).
Different HRM practices and it's benefits to employees as well as employers
Fortunate practices of the human resource management will provide the benefit to both
employers and employees, the main motive of human resource department working in the firm is
to protect the beneficial human resource in the organization. If the birds take away shop wanted to
enhance the power and the productivity or efficiency of the firm, then the birds shop should place the
better employees at the work place who are excellent in their skills, because of this reason, the bird's
HR deliver the staff with the adaptabilities (Troth, and Guest, 2020). This practice of human
resource management captivate the staff that is working at the place of work, due to this practice the

performance of the employee's enhances and which helps in enhancing the productivity of the
employees and this directly impacts the employers as they are getting more profit from the
enhancement of effectiveness of the employees. The development program by human resource
department provides the training to the employees, programs for the skill development. The
flexibility of the employee's at the work place also recommends this policy of administration, the
employee turnover of the year maximizes the cost of development of HR, the bird's shop in the
recruitment mostly selects the employees through external recruitment, by the usage of this strategy,
the bird's shop will be able to recruit more capable, innovative and skilled employees. Resulting in
beneficial for both firm and employees.
Productiveness of the human resource management practices in increasing the productivity and profit
of the firm
It is generally known to each and every one that the human resource management practices provides
a support in enhancing productivity and the profitability of the firm. Also, it is been observed that by
providing the effective training to the employees within the bird's take away will support in running
the business with the increase in knowledge that is been provided to the employees during the period
of training. Beyond this the services which were provided by bird's take away has also improved the
profit of bird's take away, but with this the training has involved a huge cost and time that has
affected the firm performance as there were less contact with customer's during the training period, if
the training is not provided to the employees at their joining time it may affect their productivity and
firm's productivity too (Trullen, Bos‐Nehles, Valverde,, 2020).
Managing the talent is the best practice used by the human resource management team that supports
in the enhancement of profitability of the firm, it has also been identified that the talent can controlled
under the bird's take away shop by involving range of aspects which are important for the future
improvement in the tasks of the firm, also if the employee doesn't have suitable talent and is working
in the shop may affect the productivity and profitability of the shop and that employee may not be
able to work effectively in the shop, the management of the talent in the firm is the necessary part of
HR practices in boosting up the efficiency of the firm.
Analysing the relations of the employees and their effect on decision-making process of human
resource management
Employee's relations

Employee's relations refers to the efforts of the firm to establish and keep going a positive bond with
the employees. By maintaining the positive and effective employee relations, the firm hope to keep
the staff loyal and engaged in the work.
Factors helping in employee relations
 Job security :- providing the security of job is more important to employee even then the
monetary values, employees tend to like the job where the company gives the job security,
providing the security to job the human resource department of the company improvise the
relationship of employee's.
 Conflicts :- disputes and the disagreement between the employees happens almost every
time, this is because of ineffective communication, employee relation manager of human
resource department will never please anyone to solve conflict but if the conflict becomes
larger and started effecting the productivity of the firm then only the HR will help in
maintaining back the employee relations.
 Training and development :- this helps the staff in acquiring the set of the skills and
abilities to increase the productivity and which helps in improving the performance of
employee's, perfect training of employee's under a great leader can reduce the problem of
conflict between employees that are occurring due to differentiation of ideas, better training
can help in improving the employee's relations.
 Recruitment :- recruiting the best employees that are having a good communication skills
can help in maintaining employee relations.
Employee relations affecting the decision-making process of human resource management
Both of these factors have direct affect of each on each other, anything done by HRM will affect the
employee relation and anything done by employee relation manager will affect the human resource
department, the employee relation concept affect the decision-making process growing majorly in the
latest industries, because of its needs made by employers. For the improvement of employee
involvement in the decision-making process there are so many directives that are being suggested by
the union. It has also said that the non indulgence of employee's in the decision-making , may cause
the employee's to show lack of interest in the business operations.
Legislation related to employment and their impacts on the decision-making process
Relation of employees is a broader concept which is considered to be so effective for improvising the
activities of the business and it also caters range of changes in the company, thus it make it very

necessary to putting lights on the specific legislations that effect the process of decision-making of
the firm. The main legislations related to the employment is as follows:-
Health and the safety act, 1974 :- according to the health and safety act,1974, safety and the
security must have to be provided to the employees who are working with the organisation, also the
protection should be provided to the employees against the health by reading this act it can be easily
said that the protection must be provided so that it will help in retaining the employees for the longer
period of the time. It also have a greater influence on the decision making process by human resource
management as by thinking about the aspects of safety and the health it becomes very difficult for the
firm to make an effective decision.
Equality act 2010 :- This act says that everyone is equal and none can be discriminated according to
its caste, creed, colour, religious etc. this act helps in protecting the firm against discrimination, this
act says that the fair treatment should be provided to every employee of the firm which will further
helps in the development of the diversity in firm. For developing the equality in the birds shop, the
bird take away have increased the equal treatment of employee's necessity, which also impacts the
HRM decision-making.
CONCLUSION
This study report of human resource management in relation to the England take away shop
Birds have concluded that it is very necessary for any firm to use the legislation to improve the
decision-making process of the firm also in the study report the employee's relations were
discussed with the help of its examples. This report have told about the increase in profitability
and productivity due to the increase in productiveness of the organization, this report have
discussed various human resource management activities and it's benefit to employees as well as
employer's. This report has also shown various types of recruitment method with the explanation
of its benefits as well as limitations.

REFERENCES
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