Human Resource Management Report: HRM Practices at T. J. Morris

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This report provides a comprehensive analysis of Human Resource Management (HRM) practices, focusing on workforce planning, recruitment, selection, employee relations, and the impact of HRM on organizational profit and productivity, using T. J. Morris as a case study. The report examines the purpose and functions of HRM, including internal customer management, legal compliance, metrics, and cultural sensitivity. It explores the strengths and weaknesses of internal and external recruitment methods. The report further investigates the benefits of HRM practices for both employees and employers, such as learning and development, flexible working hours, performance management, and payment systems. It also discusses how HRM practices contribute to increased organizational profit and productivity, highlighting the importance of human resource planning and the implementation of effective strategies. The report also covers the importance of employee relations and the impact of employment legislation on decision-making within the HRM framework.
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HUMAN RESOURCE
MANAGEMENT
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Purpose and functions of HRM in workforce for planning and resourcing...........................1
P2 Strengths and weaknesses of various approaches to recruitment and selection....................3
TASK 2............................................................................................................................................4
P3 Benefits of HRM practice within an organisation in context with both employee and
employer......................................................................................................................................4
P4 Effectiveness of different HRM practices to increase organisational profit and productivity
in T. J. Morris..............................................................................................................................6
TASK 3............................................................................................................................................7
P5 Importance of employees relations that influence HRM in decision making........................7
P6 Key element of employees legislation and its impact on decision making...........................8
TASK 4............................................................................................................................................8
P7 Application of HRM practices...............................................................................................8
CONCLUSION..............................................................................................................................10
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INTRODUCTION
Human Resource Management helps the organisation in implementing innovative ideas
so that they can increase productivity and enhance their market shares. If a company wants to
work in a proper manner than they need Human resource management as this will help them in
operating their business in an effective manner. HRM provides all organisational needs in order
to increase the capabilities and potential of its workers.
Company that has been taken in this assignment is T. J. Morris which is a retail
company. The report focuses on the purpose and functions of HRM. Strengths and weaknesses of
different approaches that is required for recruitment and selection process is included in this
assignment (Banks and Kepes, 2015). Further, benefits of human resource management practices
within an organisation for employee and employer is included here. Along with this, use of
different HRM practice for increasing the profit and productivity is mentioned in this report. Key
elements of employment legislations and its impact upon HRM while decision-making is
included in this assignment.
TASK 1
P1 Purpose and functions of HRM in workforce for planning and resourcing
In order to have a successful business, it is important that Human Resource Management
maintains a proper relation between line management and company's workforce. Therefore, if an
organisation is big so, they are following hierarchical management system and it is helping them
in performing their task in a systematic manner. Thus, HRM provides the necessity of
management and protects the right of workers.
Human Resource Management is established with a purpose of creating a healthy
environment at workplace so that effective growth can be gained by the company.
Some of the purposes of HRM department are mentioned below so as to understand it in a better
manner:
Purpose of Human Resource Management
Internal customer of Management: There are various purposes that are performed by
HRM. Their main role is to implement necessary policies so that they can recruit and retain
quality workforce (Bowman and Van Wart, 2012). There is a direct relationship between human
resource management and financial department of any company. As workers that are selected by
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them are helping the organisation in achieving their set targets in speculated period of time.
Along with this, they assist the organisation in providing compensation, in making a proper team
structure.
Laws: There are certain rules and regulation that are to be followed by an organisation
while conducting recruitment and selection process. This includes better understanding of norms
such as how to select and terminate a candidate and these are formulated by regulatory bodies of
a country.
For example: if a company wants to hire a union labour than firm must understand the
laws and negotiations skills first, as this will enable them in making better relations with
employees.
Other than this, laws related to equal opportunity are incorporated by lawyers of the firm
so that company can follow them in order to maintain healthy environment (Chelladurai and
Kerwin, 2017).
Metrics: Human resource management has a direct link with all departments in an
organisation. They perform their activities like solving issues of strategic matters, making of
budget plan so as to achieve the set goals and objectives. Further, companies make use of metrics
method in order to analyse costs to create effective strategies at all levels.
Cultural sensitivity: In an organisation, people belonging to different culture work for
attaining a common goal. Therefore, to maintain a healthy environment, it is essential that
manager of a company maintain an understanding between employees. Thus, their prime role is
to manage people of different cultures.
Functions of Human Resource Management
This can be classified into two categories that are stated below so as to understand it in an
effective manner (Dul Ceylan and Jaspers, 2011).
Managerial functions:
Planning: This is considered as the prime function of HRM and for achieving
organisational growth; they make proper planning of strategies. Thus, planning helps them in
executing the plan in better manner and in right directions.
Staffing: Human Resource Department plays a crucial role in hiring candidates who can
perform for organisation to achieve desired goals and objectives. Therefore, entire process of
staffing includes performance of employees, training and development of employees etc.
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Operative function:
Development: This function includes activities that company utilises in order to enhance
knowledge and skills of its employees. It will help them in performing well in future
proceedings.
Maintenance: It is related to an activity which is concerned with protecting and
promoting workers while working. In terms of T. J. Morris, they provide medical, housing,
educational, transport facilities that are given to workers.
Therefore, HR department of T. J. Morris is considering the purpose and functions in
order to give effective results and enhancing their market shares and value(Wickramasinghe and
Gamage, 2011).
P2. Strengths and weaknesses of approaches to recruitment and selection
Recruitment can be classified into two categories i.e. internal where the company select
candidates within an organisation and in external process the firm selects new employees from
outer means.
Further strengths and weaknesses of recruitment process are explained.
Strengths of internal recruitment:
This process is comparatively cheaper as compared to external method
It is less time consuming as managers have an idea of the behaviour and nature of a
particular candidate towards their firm (Werner and DeSimone, 2011). It gives equal opportunities to every employee who is working within an organisation.
Weaknesses of internal recruitment:
The biggest disadvantage of this process is that it limits hiring of potential candidates.
This bound company in implementing new ideas.
It can create misunderstanding amongst employees. Once employees are selected for another post, it creates another vacancy where they were
working before.
Strengths of external recruitment: Opens up wide range for companies to select suitable candidates for the right post
This provides an organisation with the advantage of hiring fresh candidates who can give
new innovative ideas (Troshani, Jerram and Rao Hill, 2011). Experience of people will also help them in managing tasks in better manner.
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Weaknesses of external recruitment:
It takes a long process while hiring and selecting new candidates.
Process of advertisement can be expensive but it will enable them in selecting more
candidates for their organisation.
Sometimes this process may not give effective results.
Therefore, in context with T. J. Morris, while conducting recruitment and selection
process they are considering the process along with its strengths and weaknesses. As a result it is
assisting them in hiring employees who are skill full in their works.
TASK 2
P3 Benefits of HRM practice within an organisation in context with both employee and employer
Both employees and employer plays a vital role in achieving the desired targets for an
organisation. Along with this, they assist companies in executing the plans in an effective
manner using suitable techniques. Therefore, it is important that they hire candidates who have
proper knowledge about the respective fields in which they are working. Further more, it is
essential that fir treat their employees in a right manner (Gallardo-Gallardo, Dries and González-
Cruz, 2013). Thus, in context with T. J. Morris they are conducting various programmes in order
to improve and enhance the knowledge and skills of workers. This will assist workers in
performing their task in an effective manner. Therefore, some of the factors that are helpful for
employees and employer are mentioned below:
HRM practices Employer Employees
Learning , training
and development
In terms of employer, firm
implement certain activities through
which they can increase their
existing knowledge and further this
can be used by them in
accomplishing the task in an
appropriate manner. Apart form
this, it will help them in making
proper decisions for their
organisation as a result company
As candidates are new to
organisation therefore, it is an
beneficial HRM practice.
Through this employees can avail
the best provided training
programmes so as to improve
their capabilities and skills
respectively. All these training
programmes guide them for
completing any kind of work in
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will gain maximum profits and a
positive change in the behaviour of
employer can be seen.
specific time frame.
Flexible working
hours
This is consider as one of the
essential factor that provides relief
to employer for the busy schedule.
Company must provide a specific
time period for working under
which they can think about
innovative ideas for executing the
plan (Guest, 2011)
In case of employees, it helps
them in releasing pressure from
the minds of employees as a
result they are performing their
task with enthusiasm and
concentration.
Performance
management
It is prime duty of manager to
monitor the performance of
workers so that they can make out
which training programmes can be
implemented to better growth.
Along with this, it is enabling them
in identifying the issues that are
creating problem in entire process
of business operations.
In terms of employees it will help
them in analysing the
performance so that they can get
to know about their strengths and
weaknesses. It will aid them in
enhancing their quality of work.
Payment and reward
system
Payment and reward always help an
individual in accomplishing the
task in an appropriate manner. This
motivates and encourage them in a
performing the work effectively.
Along with this, it creates a
belongingness towards company.
Payment and rewards system
helps and individual in boosting
the morale of employees. As a
result they work with full
enthusiasm.
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Henceforth, HRM practices plays a crucial role in increasing and maximising the benefits
of employees and employer. They improve skills, boost the morale of workers and motivates
them in completing the task in an effective manner.
P4 Effectiveness of different HRM practices to increase organisational profit and productivity in
T. J. Morris
Department of human resource plays a vital role in generating appropriate funds so that
firm can execute their actions in a proper manner. For this superiors provide guidance its
employees in such a manner that they choose the right path for acquiring the same. In terms of T.
J. Morris they are giving proper training to its workers which is enabling them in manufacture
goods in a better way. In order to attaining the same they are formulating strategies and policies
that are according to the different situations. Some of the human resource management practice
are stated below so that it can be understood in a better manner:
Human resource planning: This kind of HRM practice help T. J. Morris in making
appropriate plans which can be followed in order to achieve the set targets under speculated time
frame. For gaining maximum profits and excellent quality of goods they have incorporated all
the resources that are available to them as a result they are able to deliver products right on time
to its end customers (Innocenti, Pilati and Peluso, 2011). Along with this they are taking
feedbacks and reviews about their products so as to know their nature towards commodities.
Flexible working hour: According to the acts made by the regulatory bodies of United
Kingdom they have set a fixed working hours for employees in which 45 minutes are given as
break. This is implied in order to provide break to employees from the busy schedule of their
work. If workers are provided with appropriate working hours it effects can be seen in the
performance performed by employees. This will increase the sales and profitability of company.
Reward System: Every company has its unique reward system some of them are given
in the form of compensation, bonuses, incentives, promotions and many more. It is a very
beneficial process for motivating and encouraging the employees and keep them boosted in order
to perform the task in a proper manner.
Better employee relation: It is necessary that a better environment is provided to
employees so that they can work properly. Manager of an organisation helps them in doing the
same. For this, they are conducting meetings and seminars on a regular basis henceforth, it is
enabling them in knowing the issues and problems faced by workers (Jabbour and et. al., 2013).
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Along with this, superiors are monitoring the performance of individuals and it is assisting them
in understanding the nature and behaviour of workers towards company.
TASK 3
P5 Importance of employees relations that influence HRM in decision making
Running a business is not an easy task as they have to face many ups and downs. To
overcome with this it is important that they make proper decisions which they can use in their
future proceedings. Like for making employees more efficient they are providing training using
latest tools and techniques which is enabling them in performing nay kind of work in given time
period. Therefore, mutual understanding between employees always helps the team or group in
performing the task for achieving a common goal. For making changes and modifications in their
business operations they are taking reviews form its customers. Further some of the factors that
put effects on employees relations are mentioned below:
Profit maximization: By manufacturing goods according to the choices and preferences
and choices of consumers T. J. Morris is getting maximum profits. Therefore, managers of this
company are guiding their employees to work according to the choices and preferences of
consumers. Along with this, they are following current trends and producing goods accordingly.
Early achievement of set targets: Achieving set targets is always a success for any
company and this can be attained by working according to the current market scenario. In terms
of T. J. Morris they are making short term goals which are achievable in shorter period of time
this will give company maximum benefits and at the same time will keep morale of the
employees boosted (Kehoe and Wright, 2013).
Improvement in sales: For increasing the sales and profitability T. J. Morris has
incorporated all the latest tools and technologies that are available to them. As a result it is
enabling them in delivering appropriate information to its end customers. Along with this, they
are selling products at lower cost as compared to other rival companies.
Capability of eliminating risk: As T. J. Morris is hiring candidates who are capable of
handling every difficult situation in an effective manner. Therefore, it is assisting them in
making proper strategies for eliminating the risk and turning them into positive outcomes.
Company also make sure that the matter is not repeated again which acted as a barrier in the
entire process of business operations.
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Henceforth, a better understanding between employees and superiors must be established
so that workers can express their views easily. This will help them in creating a transparency
between both employees and employers.
P6 Key element of employees legislation and its impact on decision making
Laws and legislations are formulated by the regulatory bodies of the a nation these are
made for the better conduction of business. Therefore, there are some rules and regulations that
are to be followed by companies so that they doesn't face any kind of issues. Thus, T. J. Morris
has incorporated some of the laws and these are mentioned below in order to understand it in an
effective manner.
Sex Discrimination Act, 1984: This kind of law is formulated by the Government of
United Kingdom so that company doesn't discriminate between employees while hiring them for
a particular post or any kind of work (Meredith Belbin, 2011). In case of T. J. Morris they have
established a separate department that look out the entire process. Along with this they are
monitoring the actions of every individual so as to identify if any kind of illegal activities are
going on or not. If an individual is facing any kind of issues related to this than they can file a
complaint against the suspected person and company will take strict actions against them.
The Employment Right Act: This is profound in order to protect the right of employees
it includes certain factors like flexible working hours, fixed salary whether male or a female,
medical facilities and many more. Apart from this, it involves certain right under which company
cannot terminate without any prior notice. Hence, they must give a valid reason for the same.
Equality Act, 2010: This provides opportunities to all people who wants to work whether
he/she is disabled or a normal person. Thus, it states that every individual must be treated equally
and not be discriminated on the basis of caste, gender, sex, religion etc., this assist them in
providing equal salaries without any partiality.
TASK 4
P7 Application of HRM practices
The department of human resource management plays a crucial role in providing basic
facilities along with this, it helps them in formulating strategies which company can implement
in obtaining maximum benefits.
Under some of the functions are given below so as to understand it in a better manner:
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Job Analysis: This is used by most of the company in order to hire eligible candidates for
their company.
Job analysis- In this all the details about the job is given so that suitable candidates can
apply for the same.
Job description
Organisation name
T. J. Morris
Job profile
Manager
Location
United Kingdom
Reports to
Senior manager
Responsibilities Major role that is to be performed by the manger is to assign the task in a better manner
according to the capabilities of workers.
Roles
To establishing a better relation between employees and superiors.
Appoint work according to the ability of the department and employees as well. Must be able to perform the work under pressure.
Qualification required
Graduation in Business Administration Post graduation in Management and Finance
Skills
Effective communication skills
Collaborative in nature. Excellent in personality
Experience required
4-5 Years.
Salary
Starting salary will be between 8 to 9 pound per annum.
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Curriculum Vitae (CV)
Name: Christopher Edward
Address: 7th Avenue, Aamy Street, London
Contact number: 65297645623
Email Id: chris12454@gmail.com
Career objectives: To work with renowned organisation so that I can improve my existing skills
and knowledge.
Academic qualification:
Bachelor in Business Administration
Masters in Management and Sales.
Experience:
More than 5 years in the field of sales and marketing
Personal skill:
Adequate information about marketing.
Effective spoken and personality
Capability of problem solving Able to work under pressure
Declaration:
I hereby declare that details which are provided by the individual is true as per my knowledge
and expectations.
Preparation of interview: Human resource department is fully responsible for conducting
a better interview procedures. They select candidates fully on the basis of talents they have
favouritism is fully avoided.
Offer letter: This letter is given after the final selection of individuals in this all the
norms and regulations are included. For example: salary, working hours and many more.
CONCLUSION
From the above report it can concluded that, Human resource management is very
important for an organisation if they want to work properly. This provides them with all the
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facilities that are essential to run a business in an effective manner. Their prime function is to
hire eligible candidates who can work for providing maximum benefits. Therefore, a proper
strategies will help the organisation in gaining competitive advancement as a result it enable
them in giving tough fights to their rival companies.
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REFERENCES
Books & Journals
Banks, G. C. and Kepes, S., 2015. The influence of internal HRM activity fit on the dynamics
within the “black box”. Human Resource Management Review. 25(4). pp.352-367.
Berman, E.M., Bowman, J.S., and Van Wart, M.R., 2012. Human resource management in
public service: Paradoxes, processes, and problems. Sage.
Chelladurai, P. and Kerwin, S., 2017. Human resource management in sport and recreation.
Human Kinetics.
Dul, J., Ceylan, C. and Jaspers, F., 2011. Knowledge workers' creativity and the role of the
physical work environment. Human resource management. 50(6). pp.715-734.
Gallardo-Gallardo, E., Dries, N. and González-Cruz, T. F., 2013. What is the meaning of
‘talent’in the world of work?. Human Resource Management Review. 23(4). pp.290-300.
Guest, D. E., 2011. Human resource management and performance: still searching for some
answers. Human resource management journal. 21(1). pp.3-13.
Innocenti, L., Pilati, M. and Peluso, A. M., 2011. Trust as moderator in the relationship between
HRM practices and employee attitudes. Human Resource Management Journal. 21(3).
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Jabbour, C. J. C and et. al., 2013. Environmental management and operational performance in
automotive companies in Brazil: the role of human resource management and lean
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Kehoe, R. R. and Wright, P. M., 2013. The impact of high-performance human resource
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Meredith Belbin, R., 2011. Management teams: Why they succeed or fail. Human Resource
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Sparrow, P., 2013. Strategic HRM and employee engagement. Employee engagement in theory
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Troshani, I., Jerram, C. and Rao Hill, S., 2011. Exploring the public sector adoption of HRIS.
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Werner, J. M. and DeSimone, R. L., 2011. Human resource development. Cengage Learning.
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