Human Resource Management Report: HRM in a Business Context

This report delves into the core aspects of human resource management (HRM) within a business context, using Bird Takeaway as a case study. It begins by defining the purpose and functions of HRM, emphasizing workforce planning and resourcing. The report then evaluates diverse recruitment and selection approaches, outlining their strengths and weaknesses. It further examines the advantages of various HRM practices for both employers and employees, assessing their impact on organizational profit and productivity. Employee relations and the influence of employment legislation on HRM decision-making are also assessed. The report concludes by explaining the application of HRM practices in a work-related context, supported by specific examples, providing a comprehensive overview of effective HRM strategies.

Human resource
management

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................4
MAIN BODY..................................................................................................................................4
TASK 1............................................................................................................................................4
P1 Determine the purpose as well as function related to HRM, applicable to workforce
planning & resourcing of a business organization.......................................................................4
P2 Elucidate the strengths and weaknesses of diverse approaches to recruitment and selection.
......................................................................................................................................................5
TASK 2............................................................................................................................................7
P3 Elucidate the advantages of diverse HRM practices within an organization for both the
employer & employee..................................................................................................................7
P4 Appraise the effectiveness of diverse HRM practices in terms of raising organizational
profit and Productivity.................................................................................................................8
TASK 3............................................................................................................................................9
P5 Assess the significance of employee relations in respect to influencing HRM decision-
making..........................................................................................................................................9
P6 Categorize the key factors of employment legislation and the effect it has upon HRM
decision- making........................................................................................................................10
TASK 4..........................................................................................................................................11
P7 Explain the application related to HRM practices in a work related context, adopting
specific examples.......................................................................................................................11
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15
Books and Journals....................................................................................................................15

INTRODUCTION
Human resource management is a crucial part of an organisation which helps the
organisation to increase its capacity, capability as well as potential regarding its performance in
various business activities in the market. It is necessary for every company to make sure that
their business is enhanced with the help of various human resource activities so that the
performance of company can be increased along with its productivity (Van Wingerden, Derks
and Bakker, 2017). Human resource in an organisation assist the improvement of all the
organisational task and also assist the accomplishment of all the set goals and objectives in the
stipulated time period. The following report is based on bird which is a Takeaway restaurant
which offers fried chicken and waffles at a number of places in London. The company aims at
providing the best quality food to its customers in order to make sure that they can achieve
maximum customer satisfaction. They have created a core competency with the help of the
recipe used by them in order to create their food. The following report includes various functions
as well as purpose of human resource management. Advantages as well as disadvantages of
various approaches used for recruitment and selection of employees in an organisation is also
addressed in this report. There are a number of rules for an HR manager as well as human
resource practices regarding the employees and employers in an organisation. All this is
effectively discussed in the report. Along with it the relationship between people in an
organisation and how does human resource management influence this relationship is also
explained. At last various elements of employment legislation and its impact on decision making
in human resource management is discussed.
MAIN BODY
TASK 1
P1 Determine the purpose as well as function related to HRM, applicable to workforce planning
& resourcing of a business organization.
It is important for company to manage the human resource for running their business as
well as various resources of Organization in an effective manner. Therefore, it is the duty of
organization to execute various activity and task in an effective manner. It helps in boosting
performance of staff as well as productivity of company (Baum, Schäfer and Kabst, 2016).

Purpose of HRM
There is various purpose of HR manager of Birds takeaway company that is going to be
mentioned below:
Meet staffing needs: HR professional focuses on assessing the various requirements of
staff in order to satisfy them. There is various function which is performed by the HR manager
such as recruiting, choosing the best one as well as offer training to its staff in order to perform
their work in better manner. The HR manager of Bird takeover focuses on making appropriate
plan related to work force in order to satisfy the need and wants of the employees during the
period of time.
Compensation: Furthermore it is the duty of responsibility of manager of organization to
offer appropriate compensation to its staff for achieving goal in short span of time. It helps in
increasing motivation as well as satisfaction level of staff towards their work.
Functions of HRM
There are various functions or element related to managing human resource that is given
beneath:
 Recruitment and selection: The basic function or element of managing human resource
is in relation to the procedure of assessing as well as using talented staff in order to
perform different task of organization in an effective manner. By the use of this element
the Bird takeaway company will capable to appropriately manage its staff and fill the
available job vacancy with talented one (Bowen, 2016).
 Training and development: The function of managing HRM is to offer effective training
to it staff for increasing their knowledge skill as well as performance. It aids assistance in
fulfilling the need of requirement of organization through employee in an appropriate
manner. It is considered as the most important function of Bird takeaway in order to
increase performance office staff.
 Performance management: Performance management is considered as the one of the
most important function of Human Resource Management. The manager of Bird take
away focuses on measuring the actual performance in order to compare them in an

effective manner. After this they focus on finding any kind of deviation in order to take
effective decision related to motivation of its staff at workplace.
P2 Elucidate the strengths and weaknesses of diverse approaches to recruitment and selection.
There are various approaches or method that can be adopted by business organization for
attracting as well as motivating staff towards their work within an organization. In context of
bird takeaway, they adopt different kind of methods for recruiting as well as selecting the
talented as well as competent candidate. There is various method related to recruitment as well as
selection and also consider is strength and weakness which direct impact on level of performance
of organization (Chaudhary, 2019).
RECRUITMENT: Recruitment is considered as the procedure through which
organization finding potential staff for filling the available job position within company. It is
important for company to adopt effective method for attracting new candidate to concern for
available job position.
Approaches of recruitment
There are various approaches or method related to recruitment in order to recruit capable
candidate for filling the available job position.
Online application: The online application can be determined as an approach which is
adopted by organization in order to organize process of recruitment in an appropriate manner. In
reference of Birds takeaway, the applicant can use the website for apply for available job
vacancy at workplace. There is various kind of online application like Instagram, LinkedIn,
Twitter as well as Face book through which the candidate applies for job. There is various
limitation as well as advantage in relation to the process of recruitment. Also, the weakness as
well as strength of online application is given below:
Strength: The online application such as Face book, Twitter as well as Instagram which
is used for attracting large number of applicants to apply for available job position. It is
considered as a cost effectual method to provide information to its user regarding the role as well
as duty in relation to job.

Weakness: The major weakness of online application is that through this application
there are a large number of candidates attracting towards the job and it boost the possibility of
hiring wrong applicant (Cleaver, 2017).
SELECTION: Selection is a process in which the right person is selected for the right
position at the right time. There is various kind of selection test which is given by the applicant
for assessing their knowledge as well as a skill to execute different task. In context of Bird
takeover, they use screening application as well as CV as per the need of the organization.
Approaches of selection
There are various approaches through which candidate is selected that is given by
beneath:
Telephone interview: In telephonic interview the interviewer asks different kind of
question in order to assess the skill as well as knowledge of applicant and ask them for second
round. In this level the applicant has increasing knowledge related to role as well as
responsibility at job.
Face to face interview: It is considered as the most appropriate method for gaining more
information related to the behavior or attitude of applicant towards work. There is different kind
of question which is asked by the interviewer for assessing skill in order to execute various task
as well as responsibilities at workplace (Hassi, 2016).
Strength: Therefore, it has been stated that both methods are appropriate for increasing
the knowledge related to needed applicant. Telephonic interview aids assistance in eliminating
the ample of applicant by rejection of incompetent staff. Face to face interview method assesses
the attitude of applicant for choosing talented one.
Weakness: The major weakness of telephonic interview is it creates the noise or
disruption during the interview. And on the other hand the major weakness of face to face
interview is it is considered as a costly as well as taking too much time for choosing applicant
suitable for job.

TASK 2
P3 Elucidate the advantages of diverse HRM practices within an organization for both the
employer & employee.
There are various functions or element related to managing human resource which is
advantages for both employer as well as employees. It is important for Birds takeaway to execute
various practices related to HRM in order to achieve favorable outcomes. There are various
practices of Human Resource which is necessary to execute in an effective manner in relation to
the company that is given beneath in addition to this the advantages to employee as well as
employer:
Evaluate performance: It is necessary for HR professional of organization to assess the
actual and desired performance of staff for setting target for company.
Benefit for employee: The HRM practices are advantages for staff that it helped them in
assessing their desire the actual performance within business organization. It helps them in
assessing strength as well as weakness during the period of time.
Benefit for employer: It help the employer in assessing the work actually done by the
employees as well as the employee given them it helps them in assessing the contribution or
effort of staff for achieving those setting standards (Kasemsap, 2019).
Training and development: It are considered as a most important practice of HRM that
boost the knowledge as well as capability of staff. In context of Bird takeaway, the company
organizes various activity or function for gaining competence or capability of staff.
Benefit for employee: The main benefit for employee is to increase the skill as well as
knowledge that help them in career progression and development.
Benefit for employer: Furthermore, the benefit for the employee is they offer suggestion to
its staff in order to perform a particular task within business organization.

P4 Appraise the effectiveness of diverse HRM practices in terms of raising organizational profit
and Productivity.
It is necessary for business organization to handle the persons as well as resources needed
to apply for different types of HRM practices in appropriate way for accomplishing the goal in
given time period. Therefore, it is necessary to adopt different kind of HRM practices for
maintaining favorable relationship among the staffs for achieving profit. There are various types
of practices related to HRM in order to increase the productivity in better way.
Pay and compensation HRM practice: It is necessary for or organization to provide
compensation to its employees in order to motivate them towards work. It help them in
accomplishing goal vision as well as mission of organization in pre-decided period of time this is
considered as the relevant or crucial HRM practices which is adopted by organization in order to
sustain employees for a longer period of time. In context of Birds takeaway they improve the
description related to job and provide the compensation on the basis of hours as well as job
position at workplace. It is important for company to discuss the issue related to company which
is confronted by the employees in order to provide contribution towards development of business
organization. Therefore it has been stated that the compensation helps the employees in
increasing their satisfaction as well as motivation level and also help in retaining them for a
longer period of time (Kirk-Brown and Van Dijk, 2016).
Recruitment and selection: Recruitment as well as selection is crucial part of the
business organization in order to choose the capable or competence employees by adopting
description of job as well as person specification in favorable way. The talented or skilled
employees help the company in achieving favorable outcomes in future period of time. There are
various online applications such as Face book, advertisement, Twitter as well as LinkedIn in
which the interviewer or recruiter advertise for the available job position at workplace in order to
find the capable candidate for the job vacancy. They also conduct selection test in order to select
the best one from the pool of candidate. In reference of Birds takeaway it is necessary to choose
the best one by assessing skills as well as knowledge by adopting the different written test as
well as interview and so on. By selecting the superior applicant for the organization it help in
achieving competitive benefits of rival firm at market place in upcoming time period (Machlis
and Tichnell, 2019).

Training and development: Training as well as development is considered as a essential
function for the business organization in order to increase the knowledge as well as a skills of
employees for performing different activity and task of organization in an effective manner. The
training is also necessary for survive in the competitive market place. In today's dynamic
business environment it is necessary to increase the skill and knowledge of employees for
remaining competitive at workplace. In reference of Birds takeaway they offer various kinds of
training such as on the job as well as off the job training to offer information related to achieving
goal as well as objective in stipulated period of time. By adopting different kind of practices
related to organization that helps in increasing profitability as well as productivity in upcoming
period of time (Maharjan and Sekiguchi, 2017).
TASK 3
P5 Assess the significance of employee relations in respect to influencing HRM decision-
making.
The employee relation is considered as a process through which organization focuses on
maintaining the good relationship among the employee as well as employees in order to retain
them for a longer period of time. Therefore organization emphasized on adopting the different
program in relation to employee. Therefore it is necessary for employee to make effective
relationship among the employer and employee to achieve favorable outcomes. In reference of
Bird takeaway they focuses on achieving goal as well is objective in stipulated period of time
(Meyer, 2016).
Retain loyal employees: It is necessary for the organization to retain skilled as well as
talented subordinate for increasing productivity as well as profitability during the period of time
there are various benefits such as appraisal, rewards, awards, health benefits to its employee in
order to increase the motivation and satisfaction level towards work of the company that help in
maintaining good relationship with between employer and employees. It also helps in performing
different activity and function of organization by the employees in an effective manner.
Therefore they work in an effective manner for accomplishing vision in stipulated time period.
Increased productivity: Furthermore the essential benefits that are gained by the
business organization that is engaging the staff in order to achieve vision and mission in given

period of time. This is the beneficial or advantages for organization in upcoming time period. It
has been stated that it is necessary to make positive relationship among the manager as well as
employees in order to increase productivity. In reference of Birds takeaway the owner of the
company provide full contribution to provide the positive atmosphere to staff in order to increase
success as well as growth of organization. Moreover the relation of staff imposes direct effect on
the decision taken by HR manager. Therefore it increases the level of productivity as well as
performance level of employees during the period of time (Nisula and Kianto, 2016).
Therefore it has been stated that it is necessary to maintain the positive atmosphere at
workplace in order to achieve favorable outcomes within business organization. In reference of
Bird takeaway the employees give their full contribution in order to accomplish favorable
outcome during the period of time.
P6 Categorize the key factors of employment legislation and the effect it has upon HRM
decision- making.
Employee legislation signifies the rights of employees in order to build positive
relationship with its employer. It is necessary to follow the employment legislation in order to
bring discipline within business organization. In context of Birds takeaway there are various kind
of employment legislation which is adopted by business organization that provided direction to
its staff in order to accomplish the objective in given time period (Poell and Van Der Krogt,
2017) There is various type of employment legislation that imposes direct impact on the decision
taken by HR manager:
Equality act, 2010: Equality act signifies it is necessary for organization to provide equal
treatment to its all employees in relation to the benefits, rewards, awards as well as many more
therefore in reference of birds takeaway it is necessary to adopt different kind of HR practices for
providing right direction in relation to the rules as well as regulation that protect company from
the illegal activity. It also helps the company to increase the productivity as well as effectiveness
at workplace.
The equal pay act, 1970: There are various aspects related to human resource that aids
assistance in building the agreement in relation to the work of organization for achieving the
favorable benefits from the staff in better way. There are various legislation the business

organization offer different kind of opportunity in better way in order to increase the motivation
level of employees at workplace in reference of birds takeaway they adopt this legislation in
order to remain competitive in dynamic workplace in better way.
Health and safety at work act 1974: It is necessary for providing safety as well as security to its
employees in order to achieve best outcome in future period of time. According to this legislation
they provide effective environment to the individual person in order to improving the different
activity and function of organization in an effective manner. In reference of birds take away the
organization focuses on offering the insurance services to its staff in order to make full efforts
towards achieving best outcomes for development of organization. Therefore it is necessary to
assess all the HRM practices in order to take effective decision and provide favorable
atmosphere to its candidate during the period of time (Ruona, 2016).
TASK 4
P7 Explain the application related to HRM practices in a work related context, adopting specific
examples.

Person Specification for Personal assistant
Person specification
Position: Personal Assistant
Functional unit: Bird takeaway
Attributes Essential Desirable
Qualifications & Experience A significant professional
qualification is pleasing.
Minimum 6 years experiences
for the position of personal
assistance.
Experience of concise,
presentations and other higher
level connection.
It is necessary for candidate to
possess appropriate knowledge
and experience in similar field
so that they can perform task
and increase growth in an
effective manner.
Skills and knowledge Capability to follow
instruction as well as handle
time in an effective manner.
Capability to read as well as
write English.
Excellent interpersonal skills
including negotiation skills
Ability of managing work
pressure.
Applicant manages pressure of
work and taking decision
based on ability as well as they
manage responsibility towards
work and tackles the issues in
an effective manner.
Furthermore, the applicant
possess IT skills in order to
perform work in better way.
B) Review the CVs
For recruiting the knowledgeable and capable applicant for filling the job position of
personal assistant the HR professional of bird takeaway assess the CV of three candidate then
they organize the recruitment process online as well as selection process. In addition to CV of
three candidates by assessing the specification of person and the description of job it has been
said that there are various need for filling the available job position. In order to offer satisfaction
in relation to the job therefore there is some skill as well as knowledge which are needed by HR
professional before choosing the best candidate in available job position. These skills are
appropriate communication as well as managing skills and also they have the knowledge
regarding MS Excel. After selecting, they determine all the need in an effective manner HR
manager finalize the applicant for the available job position. Therefore it is necessary for the

applicant to have a necessary skills as well is knowledge in order to see the job vacancy of
personal assistant. Therefore during interview the HR professional focuses on assessing the
different type of skill and knowledge in an effective manner. They ask different kind of question
in order to assess there is skill in an appropriate manner in choose the best one from the available
one.
c) Make at least six competency-based questions to be asked at the selection interview for
the job position of Personal Assistant Interview
Questions
1) About yourself?
2) Define your superior skills which provide support in your last activities of job?
3) How to manage the stress within organization?
4) Why do you think, Birds takeaway recruit you or the position of personal assistance?
5) Explain your weaknesses which control your job position?
6) If we choose you, how long will you be capable to serve the organization?
D) Rationale
There are various reason in order to assess the specification of person that there are
various type of skills which is needed by the HR professional in order to choose the best
application for the variables opposition. This aids assistance in choosing the applicant who best
fit for the available job position and also satisfy the need in an appropriate manner. In assistance
of this, it has been assess that the assessment of CV is important for increasing the knowledge as
well as a skills of applicant in better way. It also helps in making comparison between the needed
skill as well as the present skill of the individual person in order to select the best one. In
addition to this it is stated that after assessing all the need it is necessary to conduct the interview
to understand the required skill of individual person in descriptive manner. Therefore the HR
manager conducts the face to face communication with the candidate in order to understand their
potential during the period of time.

Assess the use of specification of person, short listing application adopting the person
specification and ability based selection interview in existing and business organization in
choosing the superior person for the job position of personal assistant.
For selecting the best candidate it is necessary for the Birds takeaway that they assess the
needed skill, qualification, experience, capability as well as knowledge in an effective manner.
Therefore, the person specification and conducting an interview the HR manager hire the
candidate for the job position of personal assistants. The personal assistant is very important for
the success as well as growth of organization because they manage the task or work related to
superior department in an effective manner and brings coordination among them in order to
perform different activity and function of organization in an effective manner (Sposato and
Rumens, 2018).
CONCLUSION
With the help of above-mentioned report, it can be concluded that the importance of
human resource management in every organisation is very important for its growth aa well as
development. It is necessary to organise the human resource in every organisation which is
effectively done with the help of human resource management. Along with providing assistance
to employees in an organisation human resources also influences them to manage their
relationship in the organisation. Effective use of human resource management in an organisation
have affectively developed positive working environment in every organisation. It has also been
identified that human resource management in an organisation contain their own purpose,
functions and rules so that they can effectively support the business functions in the market. It
can be concluded that adopting proper human resource practices and implementing them with all
the legislation is required can also motivate the employs increasing productivity of overall
organisation. There are a number of laws and regulations which are to be adopted by the
executive level employs in an organisation as well as human resource department. This helps the
business in acting lawfully to words its growth as well as growth of its employees’ career. All
this helps an organisation to effectively and efficiently achieve all their goals and object tips in
stipulated time period.

REFERENCES
Books and Journals
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Bowen, D.E., 2016. The changing role of employees in service theory and practice: An
interdisciplinary view. Human Resource Management Review, 26(1), pp.4-13.
Chaudhary, R., 2019. Effects of green human resource management: testing a moderated
mediation model. International Journal of Productivity and Performance Management.
Cleaver, F., 2017. Development through bricolage: rethinking institutions for natural resource
management. Routledge.
Hassi, A., 2016. Human resource management in Morocco. In Handbook of Human Resource
Management in the Middle East. Edward Elgar Publishing.
Kasemsap, K., 2019. Promoting strategic human resource management, organizational learning,
and knowledge management in modern organizations. In Advanced Methodologies and
Technologies in Business Operations and Management (pp. 879-891). IGI Global.
Kirk-Brown, A. and Van Dijk, P., 2016. An examination of the role of psychological safety in
the relationship between job resources, affective commitment and turnover intentions of
Australian employees with chronic illness. The International Journal of Human Resource
Management, 27(14), pp.1626-1641.
Machlis, G.E. and Tichnell, D.L., 2019. The state of the world's parks: An international
assessment for resource management, policy, and research. Routledge.
Maharjan, M.P. and Sekiguchi, T., 2017. Human resource management practices of Japanese
companies in India: Dealing with the transfer-adaptation dichotomy. Journal of Asia Business
Studies.
Meyer, J.P., 2016. Commitment. In Encyclopedia of Human Resource Management. Edward
Elgar Publishing Limited.
Nisula, A.M. and Kianto, A., 2016. The role of knowledge management practices in supporting
employee capacity for improvisation. The International Journal of Human Resource
Management, 27(17), pp.1920-1937.
Poell, R.F. and Van Der Krogt, F., 2017. Why is organizing human resource development so
problematic?. The Learning Organization.
Ruona, W.E., 2016. Evolving human resource development. Advances in Developing Human
Resources, 18(4), pp.551-565.

Sposato, M. and Rumens, N., 2018. Advancing international human resource management
scholarship on paternalistic leadership and gender: the contribution of postcolonial
feminism. The International Journal of Human Resource Management, pp.1-21.
Van Wingerden, J., Derks, D. and Bakker, A.B., 2017. The impact of personal resources and job
crafting interventions on work engagement and performance. Human Resource
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