MSc Engineering Management: HRM Report on Argos (2021)

This report provides a comprehensive analysis of Human Resource Management (HRM) practices at Argos, a retail chain. The report begins with an introduction to HRM and its strategic importance, followed by a detailed examination of recruitment processes, including internal and external methods, along with their strengths and weaknesses. The report then explores Maslow's hierarchy of needs and its application in motivating employees. Furthermore, it delves into the relationship between HRM activities, such as recruitment, performance appraisal, and training, and the corporate culture and strategies of the organization. The report also addresses the challenges faced by human resources, such as acquiring skilled talent and managing the recruitment process efficiently. Throughout the report, relevant examples and case studies are used to illustrate key concepts and provide practical insights into HRM within the context of Argos's operations. The report concludes by summarizing the key findings and emphasizing the significance of effective HRM in achieving organizational goals. The report is designed to provide a detailed understanding of HRM principles and their practical application in a real-world business setting.

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
Definition of recruitment ............................................................................................................3
Marlow's need hierarchy theory of motivation............................................................................5
Human resource management activities related to the corporate culture and strategies of the
organization .................................................................................................................................6
Human resources facing challenges.............................................................................................8
CONCLUSION ...............................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Human resource management means it is the strategies approaches to make the more
effective management of workforce in the organization. This can be more helpful in developing
the organization or company while preparing the strategies. It is designed to maximize the
employee performance in services for having the better employers strategies goals or objective
(Jiang and Li, 2019). Argos is retailing operating supermarket chain, and they trade in both
through physical shop an online store. Number of employee working in the Argos approx 9000
that work in the worldwide. Along with this they also make their business to be more developed
and make their more growth in making their organization to be more developed.
MAIN BODY
Definition of recruitment
Recruitment is the process of finding and hiring the new employees in the organization for the
vacant position in organization. Before recruitment HR need to forecast and find out that how
many posts are vacant. There are two method of recruiting that is internal and external.
Internal recruitment.
It is process of recruiting in which HR fulfil the vacant position from inside of organization.
Internal recruitment is done by fulfil the vacant position of Argos company by promotion of
employees, transfer the employees from one department to another department, Re - hiring of
employees, and also from employees referral.
Strength
1 Reduce time to hire – Internal process is less time-consuming because recruitment is done
within the organization and company already familiar with the employees, so that allow the
recruiter to skip many steps of cycle of recruiting.
2 Motivates the employees – In internal process company hire the employees from inside of the
organization like by promotion so this process motivate the employees of the organization.

Weakness
1 Make a conflict amongst co-worker – In internal process sometime one get promotion and
colleague of employees is still at same position so that create conflict between employees of
Argos.
2 Limited choice – recruiter have limited choice in internal recruitment of company. Sometime
employees of the Argos may not as skilled as candidate that require for vacant position.
External recruitment
It is the process of recruitment in which HR hires the employees from the outside of the
organization. Company hire a new people with required qualification and skill. External
recruitment is done by walk – ins interview, by private employment agencies, by providing
advertisement in newspaper, through educational institution as placement of employees etc.
Strength
1 Qualitative human resources – in external recruitment employees are hire from outside of the
organization, so Buberry select the eligible candidates and qualified one according to need of
organization.
2 Refresh the organization — because employees are hire from outside so there is inflow of new
or creative ideas and skills in organization
Weaknesses
1 Demoralize employees — when employees are hire from the outside of the organization for
vacant position then it will demotivate the existing hard-working employees of the organization.
2 High cost — external recruitment involve a many step like finding, selecting, training of
employees. It is a time-consuming and also a money consuming process.
Performance appraisal —

Performance appraisals is process in which a regular or annual review of employees
performance and employees overall contribution towards the organization is evaluated.
Performance appraisal is done to identify the ability of the person for employees growth and
development.
Strength
1 Right placement — performance appraisal help the company to find out strength and weakness
of employees so that help to place a right person at right position Argos.
2 Help to improve the performance — performance appraisal evaluate the performance of
employees so team head are able to give the feedback to employees and that feedback help the
employees to improve the performance in which they are weak.
Weakness -
1 Time consuming process — In performance appraisal every team member need to fill up the
appraisal form in which they mention the strengths, weakness, achievement of all employees so
it consumes a lot of time of team leader.
2 Difficulty in selection of appraisal method — there are many techniques to analysis the
performance of employees. Many times it is difficult for team head to select the appropriate
method of performance appraisal.
Marlow's need hierarchy theory of motivation
Maslow theory states that person must fulfil its lower level need before satisfying its higher level
needs. Every person has a basic need that is physical survival, and need of person can motivate
the behaviour of person. Maslow theory say that person is motivated to achieve a definite need.
Once the people achive its basic need then next need motivate the people.

1 Physiological needs – Physiological need is the most important need for every person before
achieving the basic need other needs are secondary. The basic needs are like food, cloth, air,
sleep. Argos motivate there employees by fulfilling the basic need of person.
2 Safety needs — After fulfil the basic needs of employees Argos helps the employees to achieve
it safety need. Safety needs includes Financial security, social stability, emotional security,
Freedom from fear etc.
3 Love and belongingness needs — After fulfilling the basic and safety need, the next come is
love and belongingness need. The interpersonal relationship motivates the employees. This
includes trust, friendship, love and affection, being a part of group etc.
4 Esteem- The employees of Argos have to have their freedom and respect in the company as
well so that they would be able to give in their personal best in the company. This is a behaviour
which individuals work so hard to get, and they must receive that which is going to be highly
beneficial for a long run.
5 Self actualization- In this stage the individual receives all the desire needs and demands they
have which is a great factor. This is a very important stage but reaching this stage is very
difficult therefore the individual keeps working throughout their lifetime. Individuals are going
to expect the right working and environment which is going to make the satisfaction level be
impacted majorly.
Human resource management activities related to the corporate culture and strategies of the
organization
Human resource in organization play important role for having their organization to be
more developed and make their more growth. Argos have started business only seek to people
and gaining more market strategies. Involving recruitment in business strategies decision and
make more people to hire. This seems to be more beneficial for creating flexible budget and
having time expectations (Mishra, 2017). Recruitment play important role for having their more
development while by hiring more and more people in the organization. Argos's recruitment as
HRM come to know about the hiring and these developed cost along with price range of overall

business strategies. Recruitment is likely to be related to long term strategies with having high
rewards and brought some newer business strategies for their developing business. Culture being
related to recruitment through which they can human resource in the organization can select the
best employee for the company. HR need to develop diverse place in company for ensuring
about the workforce reflects and community around the business (Gutierrez-Gutierrez, Barrales-
Molina and Kaynak, 2018). While despite the increasing attention and Argos have invested more
for measuring the basic policies and making their more promotion decision.
Training and development are related to corporate culture and strategies in the
organization. Simply, culture helps in defining the about how to taught and what to expect and
how to communicate with other people. It also influenced all the behaviours of the employee and
internal process with having experience in any training environment (Michael,2019). Training
has ever become the most important part of the organization while through which the employee
can easily develop their goals and make the organization to be more developed. As training and
development play important towards the employee for having their better results in the Argos
(Lussier and Hendon, 2017). Along with this making them more effectively at workplace
through that they can also develop more strategies. HR in training and development prepare most
of the strategies while through that could help them for having their organization culture and
make the proper stricture of company. As training and development is also known as developing
knowledge and skills in the employee about their work in the organization. Culture analyses that
could also help in growth along with that could be easier for the employee in working at their
culture (Ramdhani, Ramdhani and Ainissyifa, 2017). As it could be also possible that
organization culture is being sometime different from some other organization. So human
resource in Argos make sure to their employee for working after having the training and
development. Through having the proper development of the work that could be beneficial for
employee for maintaining their high skills and that could keep their high level of working. Argos
easily developed employee skills and build up more knowledge. While taking training and
development which defines about the various policies and about how to work and what they are
required to work in the organization. This might be more helpful in keeping employee attraction
towards the organization.
Performance appraisals is being regular reviews of an employee for having their job
performance and states about the overall contribution in company (Saeed And et.al.,2019).

Performance review or employee appraisals, evaluate about the achievement, skills and growth.
It also states about that employee might be get their promotion or transfer on the basis of their
performance and that could play important role in developing the growth of the organization.
Corporate culture and strategies have binds up together for workforce and that provides the
direction to Argos (Berman And et.al.,2019). Organization culture defines about the ways that
workforce manage their tasks and complete the goals along with the having proper interaction for
better forming in organization. In having the same time changes that could also lead for the
biggest challenges and make employee to costumed to certain way of doing the best thing.
Performance of employee work for their organization and make their company for being
developed while through which they can easily have their growth in market (Stowers, 2020).
This also ensures about the company and further build up strengths in corporate culture. Argos
structure process to attract more employee and engage with the same beliefs and values that
constitute the organization culture. Different culture operating along with the impact of the
employee performance (Kraev and Tikhonov, 2019). This also allows area to set up their own
culture that can affect the performance of people management and that could also lead them for
having their better goals in achieving the targets. In Argos employee work hard for achieving
goals, that also considered themselves for better part of corporate environment.
Employee follows the standard procedure with having their strict hierarchy along with individual
roles and responsibilities (Para-González, Jiménez-Jiménez and Martínez-Lorente, 2018).
Workforce need to make their performance better through having their relationship with the
organization and with other management.
Human resources facing challenges.
Having the right person in Argos organization for having their right job in the business.
Technology brings down the organization barriers in expanding the business and extensive talent
pool is the need for the hour (5 Critical Recruitment Challenges & Solution, 2020). There might
be more shortage of skilled talent in the world while on other hand they are facing the large
number of application in resumes and selecting the best it is also the biggest tasks for the human
resource in organization. Argos human resources not hiring much talent quickly. As longer take
for the applicant throughout the recruitment process.
In hiring the employee they are facing challenges for employee brand and define along
with the implement that can easily make effective employer for branding strategies. Due to the

lack of qualified candidates and also having lack of shortage is the most hiring challenges (Top
20 Recruitment Challenges to Tackle in 2020, 2019). Expanding candidate reach employee want
to fill their open position with having their grate candidates and look out the beyond to their
employees in Argos.
While due to having the lack of interest and the Argos need more to have their assessing
the employee capacities. The employee is still deficient in their work and do not maintain their
work on time. This might be also led them for having their lack of time management (Odina,
2019). The main issues that can be lack of employee interest that company leader have to keep in
mind about their employee work and make their process for working with two-way. Lack of
management support can also sometime led them for having their managing work, and they do
not complete their work on time. Motivated means that they are not work as per the thinking of
the employee and providing the resources and time to their employee.
Diversity in the Argos's is taking more place while due to having many changes in the
market trend human resource is facing more and more challenges. This can also involve in
differences in skills and their education (Top Challenges Of Diversity In The Workplace, 2019).
Acquired more difference that could help them for producing the debate among the employee
when they are solving the problem and help in arriving the solution. This also involves the
differences in gender, age etc. Conflicts might be based on their activities what they are
performing in their organization and that could also lead them for having their reducing growth
in the business. While having more market competition that their employee are leaving the
organization that could also lead for having the challenges for human resources. Low
performance and morale for the employee along with they are also required with the careful
management (Deng and Robinson, 2021). Communication issues have diverse workforce and
between the team member that might become the challenges. Argos with having the better
diversity that could also lead them for having their organization growth and might be sometime
that could also make their employee not work in their company. Leadership skills lack behind
that also play important role in making their huge amount of members to help out their
organization.
CONCLUSION
From the above report it can be concluded that there are a lot of factors which are going
to be present which is very important to make the company be able to implement. Changes and

trends coming in the market are huge, and they have to be arranged in a positive way which is
beneficial for the overall working of the company. Competition in the market is increasing which
is why the company will have to make sure that there has to be effective working. Businesses in
the market have to make sure that there is going to be better operations and working which the
company is going to have and they have to implement them which is beneficial for the company
for a long run.

REFERENCES
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