Analysis of HRM Practices and Strategies at Sainsbury's: A Report

This report offers a comprehensive analysis of Human Resource Management (HRM) practices at Sainsbury's, a major retail chain in the UK. It begins with an introduction to HRM, emphasizing its role in managing the workforce to enhance productivity. The report examines various HRM functions such as training and development, recruitment and selection, and employee relations, highlighting their objectives and importance. It explores different HRM approaches, including soft and hard approaches, and discusses the benefits of HRM practices for both employers and employees. The report delves into the recruitment and selection processes used by Sainsbury's, including internal and external recruitment methods, along with the strengths and weaknesses of each. It also covers selection methods like interviews and application forms, and various workforce planning approaches. Furthermore, the report discusses the impact of HRM practices on employee development and the importance of employee relations in fostering a positive work environment. The report concludes by emphasizing the significance of HRM practices in achieving organizational goals and the consequences of employment laws on HRM practices.

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1.................................................................................................................................................3
P2.................................................................................................................................................5
P3.................................................................................................................................................8
P4.................................................................................................................................................9
TASK 2..........................................................................................................................................10
P5...............................................................................................................................................10
P6...............................................................................................................................................10
TASK 3..........................................................................................................................................11
P7...............................................................................................................................................11
CONCLUSION..............................................................................................................................13

INTRODUCTION
Human resource management refers to the process that helps in managing the work force
in the business organisation in effective way. The HRM focuses on increasing the productiveness
& performance of the business organisation by improving working effectiveness of the
employees (Alfes and et. al., 2013). The present report is based on Sainsbury's, that operates
their business functions in the retail sector in UK and is the third largest chain of supermarkets.
This report defines how HRM practices are applied in work related context and in addition to this
it also justify the objective as well as functions of HRM practices which helps in effective
manpower planning. Along with this, it also considers the benefits and challenges of different
function of HRM such as recruitment and selection and benefits of HRM practices for both
employer as well as employee will be defined appropriately. It will also focus on the importance
of employee relation in Human resource management practice and Further, it elaborates the
consequence of employment laws & legislation on different practices of HRM.
TASK 1
P1
HRM is defined as the responsibility of handling, managing and controlling workforce of
business organisation in effective manner. The senior management team of Sainsbury's is require
to analyse the requirement of workforce which operates the business operations in appropriate
way. The management of Sainsbury's organisation is required to arrange the training &
development programs for the employees to increase their working efficiency to gain the
organisational objective. The business operations are expanded with the purpose of gaining a
large market share and to sustain for the long period of time. The functions performed by the
business organisation are as follows:
Operations of Human Resource Management
 Development and Training: Training is the procedure to evolve the performances of the
employees in the organisation. It leads in giving appropriate training to the workforce to
increase their abilities and result in creating success for the company (Banfield, Kay and
Royles, 2018). The senior management team of Sainsbury's is required to conduct
training programs for the existing workforce on regular period of time.

 Recruitment and Selection: this duty of the department is to hire the suitable candidates
for the jobs to carry out the business operations in effective manner. The selection of the
workforce depends on the requirement of the organisation with the particular skills. The
Sainsbury's is required to analyse the actual demand of the employees in the organisation
and then execute the selection process by which they can select the most worthy
candidate among the pool of applicants.
Purpose of HRM functions
 Creating effective employee relations: The important aim of functions of HRM helps in
creating healthy relation between the employees in order to cut down the conflicts and to
assist the workers to carry out business operations in more effective manner. The roles
and duty of the department is to indulge employees in the making decisions as this helps
in increasing the employee productivity as they think they are also important as also
affects in improving their team spirit as they think they are valuable assets for business
organisation.
 Training and development: The objective of this function is to trained the workers in
order to increase their working capability in effective and efficient manner. The
responsibilities of employers is to provide on job training as well as off job training to
their workers which is eradicate the conflicts and makes them efficacious in performing
their duties.
Human Resource Management approaches
The HRM department of any business organization, focuses on improving the
productivity of their workers which helps in achieving the desired goals as well as objectives of
organisation. The friendly working environment accompany in improving the conditions of the
company and increase their productivity level (Bratton and Gold, 2017). The HRM department
of sainsbury's carries out all effective strategies which helps in grasping the entire workforce of
organisation for long time frame. By adopting the appropriate approaches of HRM helps in
caring out the duties and function effectively and efficiently in organization, the different
approaches are described as under as follow:
Soft approach: According to this approach the workers are treated as the priroty as well
as important assets to business organisation and also considered as very crucial element which
helps gaining the sustainable advantage. The needs of employees are considered and are planned

effectively. They concentrate on improving their ability and construct suitable plans so that
workers can enhance their working skills. In relation to the sainsbury's, this approach treat their
employees as a important part of the organisation.
Hard approach: According to this approach of Human Resource Management, consider
their workforce as element in organisation such as machinery, capital, labour and building. In
this all Workers are dominated in a way to work as per their capabilities which helps in
achieving their specified objectives. This creates the strong & powerful relationship between
employs as well as with their corporate planning which considers that, what resources to be
needed and how to collect gather those resources and how much they will cost (Brewster, 2017).
The main objective of HRM team is to determines the requirements and needs of the business
organisation then recruit the candidates accordingly. sainsbury's does not use this approach as
the employees are very essential assets.
The soft approach can be used by the Sainsbury's to build the bridge between the management
and employees to carry out effective communication.
Importance of HR
The HRM department assist in getting suitable candidates for the organisation by
carrying out the proper recruitment and selection process, that will select the person who has the
ability to perform work and meet the desired objectives. HRM appoints the proper candidate and
render them with proper training facilities which will assist them to perform successfully. It will
lead in providing the advantage to gain profitability in the market.
P2
The HRM department has chosen the suitable candidates with the ability to establish the
growth of the organisation in the market. In relation with Sainsbury's, they uses internal and
external recruitment method in their structure. The candidates who pass the recruitment activity,
are shortlisted for the selection process in order to get the best employees among them.
Sainsbury's uses the following recruitment and selection method are described as follows:
 Internal recruitment process: In this Process the needs are completed within the
organisation. This process assist in increasing the morale and diminishing the costly
budget which will aid organisation in increasing the working productivity. In context to
Sainsbury's, the company can promote the existing staff only by meeting their skills and
ability with the craved position within the organisation.

Strength Weaknesses
This method increases the motivation among
workers while promotion take place in the
organisation.
Internal recruitment increases the anticipation
of the workers from the HRM department, and
it is difficult for the organisation to promote
everyone in the workforce.
Internal recruitment also prevent time and
money of the organisation effectively in the
recruitment process.
Promotion of one employee may demotivate
others. This will result in creating conflict
among them which will instantly impact over
the performance of the employees.
 External recruitment process: In this process the fresh candidates are introduced in the
organisation. This method is used to grab more attention from the individual towards the
business organisation (Brewster, Brookes and Gollan, 2015). The senior management
team of Sainsbury's uses online recruitment method to catch the attention of the
candidates in the recruitment process.
Strength Weaknesses
This method is cost-efficient and helps in
speeding up the recruitment cycle.
It leads in creating less opportunities for the
candidates who are not computer literate as
it leads to weakness to this method.
It controls the high-volumes of applications in
a accordant way and records volume of
outcome easily to feedback which phrases
and job announce work best.
In this so many unsuitable applicants are
available who upload their information in
wrongful manner which results in wasting
the time of the organisation , so it is
required to take care before hiring an
candidate for the job role.
 Selection methods in M&S Company: The HRM team of Sainsbury's has chosen
interview method for selecting the effective & suitable candidate of organization form

different sources of recruitment such as internal as well as external. The chosen method is
very helpful & assistive for examining the nominee on the basis of their capabilities and
at department can also conduct assessment test in order to identify suitability of the
candidate, as it is capable to work for business organisation or not capable(Budhwar and
Debrah, 2013).
Strength Weaknesses
The misinterpretation as well as
misunderstanding can corrected thoroughly in
the process of interview as the interviewer and
interviewee are physically present.
This technique is a component of incomplete
procedure in which the eligible candidates can
not be selected by only with the interview
process. The written test is more of the essence
than the interview.
Interview method aid to time saving which
helps in choosing the suitable candidate within
a very minimum timer, in which
communication can be accomplished with the
interview.
As Interview is systematic & effective process
of collecting data or information about the
candidate. For the success of interview, it
depends on skilfulness of the interviewer as the
unskilfulness of an interviewer can result to
deceptive results.
HRM department of Sainsbury's can also use Application form method for hiring the best
suited employees from internal and external sources of selection.
Strength Weaknesses
 Ease of relation for employers.
 Standardized format
 Accomplished details of candidate can
be accumulated.
 It is time consuming method.
 Personal details of candidate can be
handover in wrong hands.
 information of candidates can be
wrong.
Approaches to work force planning

Situational workforce planning: This approach is correspondent to the traditional work
force planning which evaluates the discrepancy between the actual and needed requirement of
the workforce. This is used to address specific situation of the business organisation.
Approaches towards the training and developments programs:
On the job training: OJT is training which is provided to the employee, while they are
performing their job roles in an business organization.
Approaches towards the reward system:
Total reward approach: This approaches motivates the worker to implement their job
role in a effective way to gain more and more rewards. As rewards helps in providing and
encouraging employee to perform well.
Performance management approaches:
Total quality approach: This is founded on the quality of work performed by the
employees by managing and monitoring the employees performance effectively which motivates
them to perform good quality work and attain the business objectives.
P3
HRM practices help in handling and managing the employee of business organisation and
focuses on working in a effective way and considered it is an most important HRM practise for
any business organization. It assist and helps the organisation in rising and creating effective
relationship between both employees as well as employer of the organization. There are different
HRM practices available which is well applied in their management of Sainsbury's which are as
follows:
 Development & Training : This practice of HRM defines, the business organization is
too mandatory to do investment on effective training and development programs so,
employees focuses on amend their capabilities, skills as well as their abilities in effective
way(Chelladurai and Kerwin, 2017).
 Recruitment as well as selection: Recruitment refers to process of recruiting the best
candidate for specified job. In case of Sainsbury's, their recruitment practices are
commonly a part of their workplace culture. The senior management team of Sainsbury's
follow a systematized organized procedure for selection of suitable candidate
Benefits to employees Benefits to employers

 Grooming as well as development
helps the employee for enchaining their
skills and productivity of expertise of
workforce in Sainsbury's.
 Practices of Human Resource
Management are very essential for
workers as provide & render a happy
environment in working process of
Sainsbury's.
 In context to employers, training and
development programs are very helpful
for employee ownership which helps in
increasing the productivity of the
organisation.
 Choosing right candidates, will helps in
assist businessman for attaining the
specified goals of business organization
within time frame.
P4
The practices of HRM are helpful to select well experienced and knowledgable
employees to fulfil desired roles and responsibilities. Human resources management plays an
important role to complete set targets and objectives an organisation by increasing their
capabilities, however, HRM practices consist effective training and learning sessions that can be
organised for improving skills and abilities of staff members (Ehrnrooth and Björkman, 2012).
Moreover, these are helpful to increase overall productivity of an organisation which facilitate to
improve profitability of business respectively. In context of Sainsburry, there are several
effective HRM practices which facilitate to improve daily performance of employees that
provide support yo boost up profits in which some of them are given below:
Management of performance – This can be described as use effective activities for
determining regular performance of employees to ensure their efficiency for completing set
target of business. It includes to set standards of performance and then measure actual working
of people in order to identify respective gaps properly. Meanwhile, it is necessary to convey
about threats of performance and appropriate methods to overcome with them to employees for
increasing their daily productivity which facilitate to gain better profits in Sainsburry. Moreover,
it consist to organise required learning programs for improving skills and capabilities of workers
for increasing profitability of an organisation.

Sharing information – The HR manager of organisation is required to share important
information with staff members in terms of improving effectiveness of operational activities and
products which helps to gain better profits. It is necessary to make people informed about
efficient operational practices which improve quality of services that facilitate to increase
productivity as well as profitability. However, important information should be communicate
between colleagues for improving in order to establish effective cooperation as well as
coordination for achieving set targets of profits in Sainsburry.
TASK 2
P5
The employee relations are very important in organization to performance every aspects
together for attaining desired outcomes. It includes to establish mutual understanding between
colleagues in order to make more effective as well as efficient decision making regarding
completion of particular task properly (Friedman, 2017). However, it is necessary to make
effective relation among people which helps to establish appropriate policies for staff by HRM
decision making to maintain favorable working atmosphere of organization. In context of
Sainsburry, effective relationship between staff influence decision making to make policies at
work place to control circumstances to conduct operations smoothly on daily basis.
Resolve conflicts – The employee relations are helpful to determine level and chances of
occurring conflicts among people according to which HRM decision can be established to make
effective policies. It is necessary to analyze factors facilitate to occurrence of issue between
employees through analyzing their current relationship that is favorable to avoid them by
implementing efficient regulations at work place by HR department of Sainsburry. Meanwhile, it
will provide support to avoid problems as well as resolve issues that is responsible for
developing mutual understanding between staff to complete operational tasks effectively for
gaining maximum outcomes (Gheiratmand and et. al., 2015). Moreover, HRM can make
decisions as per relations of workers to maintain peace and comfortable working environment to
attain better outputs.
Establish effective coordination – This involves that every employees working in an
organization belongs to different culture which influence their own ideas and way of thinking. It
consist difference in their working that may impacts negatively on coordination of them which

influence productivity of Sainsburry. The HRM policies can be establish to organize unique
organizational culture where people cannot focus on their personal thoughts and only follow
same norms which helps to improve coordination among them to gain better outcomes regularly.
P6
The legislation play an important to role while carrying out different operational activities
and procedures on daily basis. It consist number of rules and regulations which are established
by government authorities for welfare of overall business entities. Meanwhile, legislation are
mandatory to be followed in every organization to run their business in proper way.
It is mandatory for organization to obey legislation because they are beneficial in terms of
direction efforts of staff in correct direction to achieve set outcomes. Moreover, it has been
analyzed that legal norms provide support to avoid wrong ways and techniques to be utilized in
operations for get rid off relevant risk factors.
Equality Act 2010 – This can be described as a legal rule which is helpful to make sure
about availability of equal opportunities of every person to gain proper benefits of their
performance. It is necessary for business concerns to follow this rule in order to remove
discrimination based in several factors like gender, caste, skin color etc. However, it is favorable
for citizens to gain better opportunities and gain sufficient salaries to spend their lives in
comfortable manner. In context of Sainburry, they must obey equality act and remove threat of
differentiation in company and make sure about providing appropriate benefits to every
employee.
Health and Safety at Work etc Act, 1974 – The organizational authorities are required
to focus on health & safety of staff at work place by ensure proper working atmosphere. It is
necessary for them to establish an effective policies and practices for maintain secure working
conditions so that workers can perform their tasks in comfortable way (Ganopoulos and et. al.,
2013). The Sainsburry should focus on decision making of HRM by ensuring appropriate
working conditions by providing sufficient resources to get rid off emergency situations.
Considering above mentioned legislation, it has been analyzed that legal rules impacts
positively on HRM decision making which is favorable for Sainsburry. It is helpful to make
appropriate decisions which facilitate to attain desired goals and objectives of business
successfully.

TASK 3
P7
Job specification
Company: Sainsburry
Job Role: Team leader
Department: Sales Department
Salary: 2000 Pounds
Job Type: Full Time
Location: London, UK
Job Specification:
 Matching suitable interns to clients.
 Customer relationship management.
Responsibilities:
 Respond to customer complaints.
 Maintain records of client needs and interactions.
The interested candidates can apply through providing their CVs on given email-
[e-mail] or contact on 033-444-5527
Regards
Human Resource Manager (Sainsburry)
London, UK
Person Specification
Person Specification
Position: Team leader
Administrative division: Department of Sales
Attributes Essentials Desirable
Experiences and
qualification
 The post graduation
degree or diploma is
 Experience of working
in department of sales