Human Resource Management in Business: Unit 16 Report
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Unit 16 – Human resource management in business
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Table of Contents
Introduction:....................................................................................................................................2
Assignment -1 – Human Resource Planning...................................................................................4
Task 1...........................................................................................................................................4
P1: Describe internal and external factors in human resource planning.................................4
P2: Describe how the skills that employees require to carry out jobs in an organisation are
identified..................................................................................................................................6
M1: Explain why human resource planning is important to an organisation..........................7
Assignment -2- Human Resource Management..............................................................................8
Task 2...........................................................................................................................................8
P3: Outline how an organisation motivate its employees........................................................8
P4: Explain how organisations obtain the cooperation of their employees...........................10
M2: Compare the use of motivation theories in an organisation...........................................12
D1: Suggest, with justification, ways of improving motivation in an organisational setting.
...............................................................................................................................................13
Task 3.........................................................................................................................................14
P5 Explain how employee performance is measured and managed......................................14
M3 Explain how the results from measuring and managing performance inform employee
development...........................................................................................................................15
D2 Assess the importance of measuring and managing employee performance at work.....16
Conclusion:....................................................................................................................................17
References:....................................................................................................................................18
2
Introduction:....................................................................................................................................2
Assignment -1 – Human Resource Planning...................................................................................4
Task 1...........................................................................................................................................4
P1: Describe internal and external factors in human resource planning.................................4
P2: Describe how the skills that employees require to carry out jobs in an organisation are
identified..................................................................................................................................6
M1: Explain why human resource planning is important to an organisation..........................7
Assignment -2- Human Resource Management..............................................................................8
Task 2...........................................................................................................................................8
P3: Outline how an organisation motivate its employees........................................................8
P4: Explain how organisations obtain the cooperation of their employees...........................10
M2: Compare the use of motivation theories in an organisation...........................................12
D1: Suggest, with justification, ways of improving motivation in an organisational setting.
...............................................................................................................................................13
Task 3.........................................................................................................................................14
P5 Explain how employee performance is measured and managed......................................14
M3 Explain how the results from measuring and managing performance inform employee
development...........................................................................................................................15
D2 Assess the importance of measuring and managing employee performance at work.....16
Conclusion:....................................................................................................................................17
References:....................................................................................................................................18
2

Introduction:
The report provides the learning that there are various factors such as internal and external
factors which is helpful to create a plan for the human resource process. The report introduces
with the Tesco Company which is a well-known organization of the UK that based on the
general merchandise retailer. There are various types of skills need to be carried out by the
employee to attain the objectives of the company. The report also provides the knowledge that
the organization have the ability to encourage their employees and fulfil the requirements of the
company. On the other hand, the report gives the knowledge that there are motivational theories
which play an effective role in the system to improvise the working style of the employees. The
report provides the learning that employee’s performance and development managed by the
organization through the help of the effective models and theories of the motivation. The report
gives the study that human resource planning is helpful to improvise the organizational work so
that get the proper outcome at the end. The report also explains that the corporation of the
employees is the effective element which needs to be available in the group of the employees so
that get a higher profit in the competitive market. Apart from this, the report also provides the
learning of the comparison between the motivation theories in the proper manner. The report
gives the learning that it is necessary to measure the performance of the employees so that
identify their efficiency and skills in an effective way.
3
The report provides the learning that there are various factors such as internal and external
factors which is helpful to create a plan for the human resource process. The report introduces
with the Tesco Company which is a well-known organization of the UK that based on the
general merchandise retailer. There are various types of skills need to be carried out by the
employee to attain the objectives of the company. The report also provides the knowledge that
the organization have the ability to encourage their employees and fulfil the requirements of the
company. On the other hand, the report gives the knowledge that there are motivational theories
which play an effective role in the system to improvise the working style of the employees. The
report provides the learning that employee’s performance and development managed by the
organization through the help of the effective models and theories of the motivation. The report
gives the study that human resource planning is helpful to improvise the organizational work so
that get the proper outcome at the end. The report also explains that the corporation of the
employees is the effective element which needs to be available in the group of the employees so
that get a higher profit in the competitive market. Apart from this, the report also provides the
learning of the comparison between the motivation theories in the proper manner. The report
gives the learning that it is necessary to measure the performance of the employees so that
identify their efficiency and skills in an effective way.
3
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Assignment -1 – Human Resource Planning
Task 1
P1: Describe internal and external factors in human resource planning.
There are two types of factors which affect human resource planning such as internal and
external factors which are mention underneath:
Internal factors: This factor explains that there are some factors which invented in the internal
environment of the business which gives influence on the planning of the human resource that is
mention underneath:
Requirements of the service: There is various kind of requirements which wanted by
the employees and the organization to attain the desired objectives in an effective way. First of
all, the employees want the proper resources, leadership, training, and management in the
workforce so that they can easily achieve their goals set by the Tesco Company (Guest, 2017).
So, it is essential for the HR practice to provide the proper training according to their
requirements and provides the proper resources to accomplish their tasks.
Need for the skill: This is necessary that improvise the skills of the employees because it
is the important element which improvises through the HR executive. The HR must conduct the
skills improving training to each employee so that they can understand the requirement of the job
and attempt their task with the full efforts.
The workforce in the workplace: There is a workforce which is the main factor which
needs to analysed by the HR team because most of the time, the organization faces the issues
because of lack of employment (Gannon, et. al., 2015). So, it is important that the HR analyses
the requirement of the employees according to the particular department so that fulfil the
requirement of the department.
Age, gender and ability element: There are some elements which need to be focused by
the HR officer such as age, ability and gender of the employees and understand that each
individual employee is important for the organization.
External factors:
4
Task 1
P1: Describe internal and external factors in human resource planning.
There are two types of factors which affect human resource planning such as internal and
external factors which are mention underneath:
Internal factors: This factor explains that there are some factors which invented in the internal
environment of the business which gives influence on the planning of the human resource that is
mention underneath:
Requirements of the service: There is various kind of requirements which wanted by
the employees and the organization to attain the desired objectives in an effective way. First of
all, the employees want the proper resources, leadership, training, and management in the
workforce so that they can easily achieve their goals set by the Tesco Company (Guest, 2017).
So, it is essential for the HR practice to provide the proper training according to their
requirements and provides the proper resources to accomplish their tasks.
Need for the skill: This is necessary that improvise the skills of the employees because it
is the important element which improvises through the HR executive. The HR must conduct the
skills improving training to each employee so that they can understand the requirement of the job
and attempt their task with the full efforts.
The workforce in the workplace: There is a workforce which is the main factor which
needs to analysed by the HR team because most of the time, the organization faces the issues
because of lack of employment (Gannon, et. al., 2015). So, it is important that the HR analyses
the requirement of the employees according to the particular department so that fulfil the
requirement of the department.
Age, gender and ability element: There are some elements which need to be focused by
the HR officer such as age, ability and gender of the employees and understand that each
individual employee is important for the organization.
External factors:
4
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Government policy: The government policy of the UK generally changes and updated
on the time so it is necessary for the HR officer to update their employment regulation and rules
accordingly. This is important to follow the government policy in the Tesco Company so that
employees satisfied with the job and give their full efforts in the proper way.
Employee expectations: This is important that understand the expectations of the
employees so that employees satisfy with their job profile and give their 100% in the
performance to get the results (Brewster, 2017). The proper health safety, increment facility, job
security, proper training session and appraisal programs which automatically satisfy the
requirement of the employees.
Labour supply: The labour supply is based on the working hour and real wage rate
which paid to the employees so it is necessary to provide the proper wages according to their
employee performance and overtime working schedule.
Labour market competition: This is the proper way where employees interact with each
other and make the competition of the best organization so it is necessary for the HR officer to
portrait the good image of the company to higher candidate application to hire the skilled
employee in the Tesco Company.
5
on the time so it is necessary for the HR officer to update their employment regulation and rules
accordingly. This is important to follow the government policy in the Tesco Company so that
employees satisfied with the job and give their full efforts in the proper way.
Employee expectations: This is important that understand the expectations of the
employees so that employees satisfy with their job profile and give their 100% in the
performance to get the results (Brewster, 2017). The proper health safety, increment facility, job
security, proper training session and appraisal programs which automatically satisfy the
requirement of the employees.
Labour supply: The labour supply is based on the working hour and real wage rate
which paid to the employees so it is necessary to provide the proper wages according to their
employee performance and overtime working schedule.
Labour market competition: This is the proper way where employees interact with each
other and make the competition of the best organization so it is necessary for the HR officer to
portrait the good image of the company to higher candidate application to hire the skilled
employee in the Tesco Company.
5

P2: Describe how the skills that employees require to carry out jobs in an organisation are
identified.
The Tesco is very famous general merchandise Retailer Company not only in the UK but also in
the worldwide basis so it is necessary that employees need to be skilled and efficient in the
performance so that attain the objectives of the company in an effective way. So, there are
various types of skills which need to be implemented in the employees which are mention
underneath:
Teamwork quality: This is necessary that employees need to have the teamwork quality
in nature so that each individual give their efforts in the one direction. The teamwork habit in the
employees automatically generates the helping nature and support towards their team so that
attain the objectives of the Tesco in the proper way.
Flexibility and adaptability: The employees should have flexibility in nature so that
they can adjust to every situation. The HR provides the training to the employees and newly
joined employees to build the adaptive nature in the working area so that they easily adapt the
instant changes implemented by the company (Maricuţoiu, et. al., 2016). This habit is beneficial
for the growth of the individual employee and organization as well.
Self-motivation: The employee who hired in the Tesco should be self-motivated and
encourage itself in the hard times so that get a higher profit in the situation of the financial crisis.
The HR team conduct the session where they provide the learning that how to build a self-
motivated behaviour in the person to achieve the goals of the Tesco Company in the proper way.
Problem-solving nature: The employee who hired in the organization which is based on
the retailing business, need to have the ability to face the issues and provides the proper solution
to overcome with the problems that give impact on the growth of the company. The problem-
solving behaviour is helpful in the growth of the employee because most of the time, the
company faces the complex situation which resolved by the efforts of the employees.
Effective communicator: effective communication is the main skills which build a
proper understanding between the employees which is possible through effective communication
skill (Kaur and Batra, 2018). The HR officer should hire only those employees in the
organization who have good communication skills and this is the responsibility of the HR officer
6
identified.
The Tesco is very famous general merchandise Retailer Company not only in the UK but also in
the worldwide basis so it is necessary that employees need to be skilled and efficient in the
performance so that attain the objectives of the company in an effective way. So, there are
various types of skills which need to be implemented in the employees which are mention
underneath:
Teamwork quality: This is necessary that employees need to have the teamwork quality
in nature so that each individual give their efforts in the one direction. The teamwork habit in the
employees automatically generates the helping nature and support towards their team so that
attain the objectives of the Tesco in the proper way.
Flexibility and adaptability: The employees should have flexibility in nature so that
they can adjust to every situation. The HR provides the training to the employees and newly
joined employees to build the adaptive nature in the working area so that they easily adapt the
instant changes implemented by the company (Maricuţoiu, et. al., 2016). This habit is beneficial
for the growth of the individual employee and organization as well.
Self-motivation: The employee who hired in the Tesco should be self-motivated and
encourage itself in the hard times so that get a higher profit in the situation of the financial crisis.
The HR team conduct the session where they provide the learning that how to build a self-
motivated behaviour in the person to achieve the goals of the Tesco Company in the proper way.
Problem-solving nature: The employee who hired in the organization which is based on
the retailing business, need to have the ability to face the issues and provides the proper solution
to overcome with the problems that give impact on the growth of the company. The problem-
solving behaviour is helpful in the growth of the employee because most of the time, the
company faces the complex situation which resolved by the efforts of the employees.
Effective communicator: effective communication is the main skills which build a
proper understanding between the employees which is possible through effective communication
skill (Kaur and Batra, 2018). The HR officer should hire only those employees in the
organization who have good communication skills and this is the responsibility of the HR officer
6
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to provide the proper training to the employees so that they improvise their communication
skills.
M1: Explain why human resource planning is important to an organisation.
This is necessary that human resource planning needs to be created by the HR officer so that get
the proper learning of the employee's skills, knowledge and abilities which is mention in the
below section in an effective way:
The HR planning is helpful to understand the issues of the employees which faces by the
employee.
The planning is helpful to provide the new and effective schemes to the employees so
that improvise the performance of the employees (Rahmani, et. al., 2018).
This gives aid to enhance the ability in the employees so that increase the chance of
higher profitability in an effective way.
The HR planning provides the proper source to introduce with their skills to fulfil the
criteria of the business.
7
skills.
M1: Explain why human resource planning is important to an organisation.
This is necessary that human resource planning needs to be created by the HR officer so that get
the proper learning of the employee's skills, knowledge and abilities which is mention in the
below section in an effective way:
The HR planning is helpful to understand the issues of the employees which faces by the
employee.
The planning is helpful to provide the new and effective schemes to the employees so
that improvise the performance of the employees (Rahmani, et. al., 2018).
This gives aid to enhance the ability in the employees so that increase the chance of
higher profitability in an effective way.
The HR planning provides the proper source to introduce with their skills to fulfil the
criteria of the business.
7
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Assignment -2- Human Resource Management
Task 2
P3: Outline how an organisation motivate its employees.
Importance of motivation: The motivation is the most required element in the success of the
organization and this is most important for the Tesco Company because this is the well-known
company which need the properly skilled employees who attempt the huge number of the task at
a time to manage the workforce. The motivated employees always give their full efforts in each
task and understand the growth of the business in the competitive world.
The method of employee motivation: There are two types of main motivational methods which
encourage the employees to give their full effort in the organization which is explained in the
below section:
Monetary method:
The HR of the Tesco offers the salary package to the candidates according to their
qualification and working experiences so that they give their interest in the work with full
interest.
The company get the profits so it is necessary that their employees are also liable to attain
the profitability benefits in their basic salary.
The long term employees have the right to get the bonus on the occasion and any special
time so that employees get satisfaction with their job (Kuvaas, et. al., 2018).
The Tesco planned to provides the performance appraisal to those employees to give a
huge contribution to achieve the targets of the particular task.
Non-monetary method:
The HR provides the off work scheme in the company for those employees who give full
efforts in the overtime to achieve the major tasks of the company.
The HR team conduct the proper training session to the employees so that they
understand the basic criteria of the job and develop their skills accordingly (Lăzăroiu, 2015).
8
Task 2
P3: Outline how an organisation motivate its employees.
Importance of motivation: The motivation is the most required element in the success of the
organization and this is most important for the Tesco Company because this is the well-known
company which need the properly skilled employees who attempt the huge number of the task at
a time to manage the workforce. The motivated employees always give their full efforts in each
task and understand the growth of the business in the competitive world.
The method of employee motivation: There are two types of main motivational methods which
encourage the employees to give their full effort in the organization which is explained in the
below section:
Monetary method:
The HR of the Tesco offers the salary package to the candidates according to their
qualification and working experiences so that they give their interest in the work with full
interest.
The company get the profits so it is necessary that their employees are also liable to attain
the profitability benefits in their basic salary.
The long term employees have the right to get the bonus on the occasion and any special
time so that employees get satisfaction with their job (Kuvaas, et. al., 2018).
The Tesco planned to provides the performance appraisal to those employees to give a
huge contribution to achieve the targets of the particular task.
Non-monetary method:
The HR provides the off work scheme in the company for those employees who give full
efforts in the overtime to achieve the major tasks of the company.
The HR team conduct the proper training session to the employees so that they
understand the basic criteria of the job and develop their skills accordingly (Lăzăroiu, 2015).
8

The organization must understand the requirements of the employees and fulfil by
provides suitable resources which build job satisfaction in each individual.
The HR timely analysed the performance of the employees through the support of
departmental managers and planned to promote the particular person to increase their satisfaction
level for the company.
9
provides suitable resources which build job satisfaction in each individual.
The HR timely analysed the performance of the employees through the support of
departmental managers and planned to promote the particular person to increase their satisfaction
level for the company.
9
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P4: Explain how organisations obtain the cooperation of their employees.
The contract of the employment is the proper agreement which created in between the employer
and employees which happen on the basis of the employment relationship. Most of the contracts
of employment need the proper legal validation but most of the company do not involve the legal
approval in the contract. But the Tesco is the most well-known and huge company so it is
necessary that when the employee hired in the company then instantly attached their sign on the
contract. Contract obligation is the proper way to accomplish the contract process where
company want any monetary amount which provided to the company and it will return to the
employee when they completed their time period which mentions in the contract (Bordia, et. al.,
2015). The contract must include the responsibilities of the employees so that they can
understand their job liability and give their efforts to attain it in the proper time period.
There is a various scheme which ties the employees to the Tesco Company which is mention
underneath:
Incentive scheme: The Tesco offers the incentive scheme to their employees when they
achieve the targets and give extra efforts to accomplish any task so that employees maintain their
interest in the company to get the higher profit.
Bonus scheme: The Company must provide the proper bonus scheme to the employees
so that employees get the satisfaction towards their job profile and the bonus scheme provides to
the employees on the particular occasion and any special times (Oskam, et. al., 2018).
Employee share scheme: The employee share scheme is based on the purchase plan and
equity scheme so that get the benefits by the employees itself. The employees get the chance in
this scheme to purchase the shares provided by the company.
There are various types of elements which need to implement in the organization to get the
proper cooperation by the employees which is mention underneath:
The company provides strong sponsoring activities to their employees so that maintain
the proper collaboration in the employees because they get the resources to fulfil their need.
The company maintain a healthy culture in the organization to get proper satisfaction
with the employees (Gomez‐Mejia, et. al., 2018).
10
The contract of the employment is the proper agreement which created in between the employer
and employees which happen on the basis of the employment relationship. Most of the contracts
of employment need the proper legal validation but most of the company do not involve the legal
approval in the contract. But the Tesco is the most well-known and huge company so it is
necessary that when the employee hired in the company then instantly attached their sign on the
contract. Contract obligation is the proper way to accomplish the contract process where
company want any monetary amount which provided to the company and it will return to the
employee when they completed their time period which mentions in the contract (Bordia, et. al.,
2015). The contract must include the responsibilities of the employees so that they can
understand their job liability and give their efforts to attain it in the proper time period.
There is a various scheme which ties the employees to the Tesco Company which is mention
underneath:
Incentive scheme: The Tesco offers the incentive scheme to their employees when they
achieve the targets and give extra efforts to accomplish any task so that employees maintain their
interest in the company to get the higher profit.
Bonus scheme: The Company must provide the proper bonus scheme to the employees
so that employees get the satisfaction towards their job profile and the bonus scheme provides to
the employees on the particular occasion and any special times (Oskam, et. al., 2018).
Employee share scheme: The employee share scheme is based on the purchase plan and
equity scheme so that get the benefits by the employees itself. The employees get the chance in
this scheme to purchase the shares provided by the company.
There are various types of elements which need to implement in the organization to get the
proper cooperation by the employees which is mention underneath:
The company provides strong sponsoring activities to their employees so that maintain
the proper collaboration in the employees because they get the resources to fulfil their need.
The company maintain a healthy culture in the organization to get proper satisfaction
with the employees (Gomez‐Mejia, et. al., 2018).
10
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The company provides the facility to park the vehicle of the employees so that they do
not face the struggle of settling their vehicle.
11
not face the struggle of settling their vehicle.
11

M2: Compare the use of motivation theories in an organisation.
There is provides the learning of the comparison between the two motivational theory which is
mention underneath:
Maslow’s Hierarchy of needs theory ERG theory
This theory explains that the need of the
employees should be fulfilled by the
organization so that get a higher profit on the
time which is the necessary element for the
company (Jonas, 2016).
This theory differs from the ERG theory
because this theory fails to achieve the
requirement of the humans which give impact
on the management of the work.
This theory is based on the existence, growth
and relatedness which need to improvise in
the employees so that they can get a higher
outcome at the end.
This theory differs from the Maslow theory
because that theory is based on human efforts
and get the observation on the priority basis.
12
There is provides the learning of the comparison between the two motivational theory which is
mention underneath:
Maslow’s Hierarchy of needs theory ERG theory
This theory explains that the need of the
employees should be fulfilled by the
organization so that get a higher profit on the
time which is the necessary element for the
company (Jonas, 2016).
This theory differs from the ERG theory
because this theory fails to achieve the
requirement of the humans which give impact
on the management of the work.
This theory is based on the existence, growth
and relatedness which need to improvise in
the employees so that they can get a higher
outcome at the end.
This theory differs from the Maslow theory
because that theory is based on human efforts
and get the observation on the priority basis.
12
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