Human Resource Management Report for COLA COLA Firm

This report provides a comprehensive analysis of human resource management (HRM) practices within the COLA COLA business firm. It begins with an introduction defining HRM and its role in managing the workforce to enhance performance. The report then delves into the purpose and duties of HRM, including recruitment, training and development, performance appraisal, succession planning, and employee engagement. It evaluates the strengths and weaknesses of internal and external recruitment methods. The second task explores the benefits of HRM practices for both employees and employers, and assesses the effectiveness of various HRM strategies. The third task emphasizes the importance of employee relations in the decision-making process and outlines key elements of employment legislation and their impact on decision-making. The report concludes by summarizing the application of HRM practices within COLA COLA. The report highlights the significance of HRM in fostering a motivated and productive workforce, emphasizing its role in achieving organizational goals and maintaining a positive work environment. The document is contributed by a student on Desklib, a platform offering AI-based study tools.

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Purpose and duties of human resource management system of business firm......................3
P2 Weaknesses and strength of different factors to selection and recruitment ..........................4
TASK 2............................................................................................................................................5
P3 Benefits of HRM practices for employees or employers ......................................................5
P4 Effectiveness of different HRM practices .............................................................................6
TASK 3............................................................................................................................................7
P5 Importance of employee relations in influence decision-making making process................7
P6 Key elements of employment legislation and its impact on decision making process..........7
TASK 4............................................................................................................................................9
P7 Application of HRM practices...............................................................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
The Human resource management can be defined as series of activities carried out in
order to manage the people in organisation work culture appropriately (Human Resource
Development, 2017). This particular department of organisation works for controlling the
attrition rate of workforce in organisation working. This particular segment of an business firm
works for development of human element in the organisation so that they can contribute in better
performance at workplace.
COLA COLA is an business firm which is working in retail sector and actively
responsible towards managing their human resource in order to deliver quality performance in
commercial environment (Jiang and et. al., 2012). Business organisation is continuously engaged
in hiring motivated workforce along with organising various training programme in order to
enhance capabilities and competence of their workforce.
In this particular report various responsibilities of HR professionals are discussed along
with evaluating the purpose of HR management activities in workplace. This also studies about
various legislation related with employees and employer having significant effect on human
resource management of COCO COLA.
TASK 1
P1 Purpose and duties of human resource management system of business firm.
Management is the most significant activities carried out in commercial market for
maintaining continuous profitability of firm. The organisation should be responsible towards
managing available resource in workplace properly in order to contribute in success of firm.
Human are most valuable resource for an business firm as they are having capability to adapt
new changes and new environment efficiently and contribute their best level to performance. So,
human should be effectively managed in organisation working in order to increase profit of
corporate firm (Meredith Belbin, 2011). Purpose of the HRM in workplace is to hire motivated
workforce as well providing appropriate opportunity to grow and develop new competencies in
their actions for success of business. Some of the functions of human resource department
executed in workplace of COLA COLA to manage workforce at its best level are as follows:
Recruitment: This is an process of hiring right candidate at right position. The manager
of business organisation is having responsibilities to fill the vacant spaces in workplace at right

time with motivated and skilled people so that they can contrite in higher profitability of the
COCO COLA.
Training and development: It is an key responsibility of human resource management
that workforce of organisation should be provide with effective training and development
programme. This will contribute in enhancing the competence of employees and providing better
growth opportunity for their better future. The training programme is helpful in developing new
skills in actions of employee so that they can work efficiently in new changes and can easily
adapt in working environment.
Performance appraisal: This is an approach to managing the performance standards in
workplace. This particular system of the HRM works with assessing the current performance of
individual with the desired set of performances needed as defined by higher management in
workplace (Vörösmarty and et. al., 2010). COLA COLA is following management buy objective
method actively responding towards performance appraisal technique in organisation.
Succession planing: This is an utmost and most responsible functions of an human
resource management system. As this process develop newer skills and competencies in the
working of employees so that they can achieve higher key positions in organisation. The COLA
COLAis continuously developing various learning and development programme in order to
enhance the inner strength of workforce so that an compatible individual should be promoted to
the important positions in workplace with higher responsibilities.
Employee engagement: This is process is to increase the dedication level in workforce so
that they can contribute their 100% in the profitability of firm (Daley, 2012). The company
human resource management system is developing various strategies like flexible working hours,
organising team building activities so that employees can work collaboration and work
effectively and do not waste time in gossiping, socialising activities in workplace.
P2 Weaknesses and strength of different factors to selection and recruitment
In order to attract different number of skilled and talented candidates, analysis their
ability and select the better recruitment process. It is define as an essential function which is
adopted all organisation in regards to achieve profitability of the company (Salas and et. al.,
2012). There are two method of recruitment such as internal and external, with the use of this
company can fulfil their vacant position which are determined under this:

Internal approach: Manager of business can analysis the actual skills and knowledge of the
employees who are working in organisation as well as fill vacant position at top level. So it is
called as internal method of selection and recruitment. Main weakness and advantages of this
aspects for recruiting candidates which are as follows:
Strength: Requirement decision with low cost as well as quick speed, it is main and essential
capability. It will maximise the employees commitment as well as loyalty in company (Snell and
et. al., 2015). It will gives motivation to their employees in order to develop their performance.
Weakness: Main failing of using this methods of recruitment, it is not bring talent and skills at
workplace. This decrease the innovation grounds but sometime it is hard for the administrator to
recruit the correct person at right place.
External methods of recruitment: With the use of this approach managers can attract large
number of persons from outside of organisation in order to complete vacant position. These
approach also have several strength as well as weakness which are determined under this:
Strength: Select persons from the outsider, with the use of this method an organisation can
Bering skilled and experienced persons in enterprise (Steffen and et. al., 2015). New talented
candidates save firms training cost and give better opportunities to HR manager in order to
select best from different applicants.
Weakness: This approach is very costly as well as lengthy activity of recruitment and selection.
In this cited company invest various capital in promotion and advertisement. It will evaluate the
candidates skills and consume maximum mangers time.
TASK 2
P3 Benefits of HRM practices for employees or employers
HRM practices are very important and beneficial to employers and employers. There are
several points that define it is very essential are as follows:
Benefits to employer: Support in building team: HRM give better opportunities to administrators in order to
analysis the impressive way of attaining best outcomes. With the use of this business can
fulfil customers wants and needs in a systematic manner. Give help to evaluate company policies: By analysing the job fulfilment of employees,
human resources management can give opportunities to their employers in regards to

evaluate effectiveness of workplace practices (Werner and DeSimone, 2011). It assist the
administrator in doing essential modifications in the policies of organisation.
Benefits to employees Identify different requirements of employees: One of the main advantages of HRM
practices in order to find all problems which is faced by workers in company. Still,
managers can determine performance gap as well as conduct development & training
section.
 Generate a healthy and friendly environment: HRM practices see that uncertainty
surrounding. It is beneficial for the employees to achieve high productivity and
profitability in a systematic manner. All this support in generating a healthy and friendly
environment.
P4 Effectiveness of different HRM practices
HRM and their all departments have different activities which are largely influence on
company performance. Main benefits of these practices is to give better direction to employees
in regards to contribute company growth and success in a systematic manner (Wilson and et. al.,
2012). It is beneficial and useful for the firm because in this HRM practices should be
influenced. From the same all workers are satisfy in a better manner. It Bering out with
coordination between department and employees activities which are working in organisation.
Different kind of human resource management practices generate ethical surrounding as
well as rise the subordinates performances in a effective and efficiency manner. It will reduce the
employees turnover ratio and maximise the positive firm image in customers mind (Chelladurai
and Kerwin, 2017). Maximum business utilisation can be complete through achieved work
effectiveness. For acquiring the workers commitment which is essential to satisfy and determine
buyers needs. HRM concept that give better opportunities to employer, so they are responsible to
fulfil customers needs and wants. Apart from this, it assist the mangers in analysing the buyers
needs as well conduct development or training section for them. So in this their skills and
knowledge will be raised. Maximising level of workers ability that can rise the company
productivity in an effective manner.

TASK 3
P5 Importance of employee relations in influence decision-making making process
Workers play an essential role in the success of every enterprise. They are the one who
execute various operation so enterprise can achieve its set objectives and goals. To decrease
employee turnover and to get their loyalty and commitment it is very essential for an employer to
provide healthy and safe working condition to them (Sarkis, Gonzalez-Torre and Adenso-Diaz,
2010). One of the main benefit of maintain good relations with employees is that it help manager
in take effective decision for enterprise. To get support from employees, managers of COLA
COLA can formulate effective policies. Following are the main conditions and situation which
can be create by the managers of COLA COLA to maintain good relations with workers.
 Participation of workers should be encouraged in decision making process so both
employer and employee can set mutual goals and targets.
 Every employees of enterprise should be treated in a friendly manner.
 Effective communication method must be develop and use in enterprise to clear roles and
responsibilities of every individual and to remove confusions from mind of employees.
 Feedback of lower level workers should be encouraged so that manager can collect
information about the regarding the problems and issue face by them at workplace.
 Workers who perform well should receive an appreciation for their good work, this
motivate them do do their best to enterprise.
 All workers of enterprise should get an equal chance and opportunity of growth and
promotion. Favouritism should be remove from workplace.
By create all these conditions managers of COLA COLA can create and maintain good relations
with workers and can get their support during complex situation in enterprise.
P6 Key elements of employment legislation and its impact on decision making process
Employment legislation is a mix of various rules and regulations which define the basic
duties and rights of an employee at workplace (Pierre, 2016). This concept help in define the
responsibility of of employee and employer towards each other. Main elements of this concepts
are stated below in following points: Employment right act: This act is a summary of all acts include under the concept of
employment legislations and this define the basic rights of an employee during working
hours. According to this act, every employer is liable to provide minimum wage to all

workers so they can fulfil the basic needs of their routine life. Further, discrimination
should be remove from workplace and safe and healthy working conditions should be
offer to them. Equal pay act: This act say that when two individuals have same level of knowledge do
same kind of job in an enterprise should get equal wages for their work. All this help in
crease a healthy and positive work environment, improve morale of workers and increase
their productivity (Armstrong and Taylor, 2014). This help manager in get commitment
of employees and guide him in take right decisions for business. Employee discrimination act: According to this act, manager should treat all workers in
a same manner or he should not discriminate workers on the basis of their age, gender,
colour, culture and on any other basis. All employees must be treat with proper dignity
and respect. All this increase morale and satisfaction of workers. Minimum wage act: Government of every country decide a rate of wage as per the rate
of inflation and deflation exist in market. Employer of every enterprise is liable to
provide that wage to all workers. Working time directive act: This of of employment relation define the minimum working
fours of an individual at workplace. An employee is responsible to to work at least 8
hours in a day to get legal existence of his employment. An individual can do work for
more hours as per his need and requirement. Employee relation act: Workers of every organisation play an important role in it success
as these are the one who make final products for large number of customers. So as per
this act, it is very essential for an employer to build and maintain good relations with
them.
 Worker disability discrimination act: According to this act no discrimination should be
done by employer with disable workers who work in enterprise. Same services and
opportunities of growth should be offer to them.
All these are the main legislations which must be consider by the manager by COLA COLA
during formulation of various policies related with management of human resource.

TASK 4
P7 Application of HRM practices
COLA COLA is one of the popular and leading retailer in grocery sector based in United
Kingdom. AT present firm is trying to expand its business activities and for this they are open a
new branch but for this firm is facing a number of problems such as increase employee turnover,
decrease the quality of its products, increase complaints of customers and many more. To find
solution to these problems managers of firm can apply the practices of HRM on following areas: Manpower planning: To effectively manage the operation of new branch and to perform
different activities manager of firm can do the planning about the manpower require for
achieve this. With this company can generate more number of profits.
 Development and training: Managers of COLA COLA can conduct training and
development program to enhance the skills and knowledge of workers. With this,
company can maintain the quality of its products and can better satisfy the needs of its
customers.
 Create vision and mission: One of the main feature of HRM concept is that it help
manager in know about the skills and capabilities of workers (Allen and et. al., 2011).
All this guide manager during the process of formulation of vision and mission of
company. Performance evaluation: Human resource management guide manager to
timely evaluate the activities of employees. It help firm in identify the gap between actual
skill of workers and about the standard skills to complete a job.
By apply practices of HRM in various areas managers of COLA COLA can eliminate the
obstacles and at the same time can increase effectiveness of various process of organisation.
CONCLUSION
This specific discussion over human resource management can be ended with concluding
to the statement that this particular department is having great significant in enhancing the
performance standards of workforce to large extent. The HR professional are responsible in
keeping the employee for longer time with organising and maintaining appropriate attrition rate
in workplace. This can be concluded from above discussion that employee relation and
engagement contribute in efficient and defend able decision making to particular condition.
Human resource management organises various training program in order to enhance the
competence of workforce can work as per the set performance level by higher management of

COCO COLA. Various governmental laws plays significant roles in binding the actions and
functions of human resource department of business firm in the boundaries of legal framework
so that employee rights should be protected responsibly in workplace.

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