HRM in Tesco: Recruitment, Employee Relations, and Legislation

This report provides an in-depth analysis of Human Resource Management (HRM) practices within Tesco, a multinational retail company. It begins by outlining the core functions of HRM, including recruitment and selection, training and development, and workforce planning, with specific examples of how Tesco implements these practices. The report then delves into the strengths and weaknesses of various recruitment approaches, both internal and external, highlighting their impact on the organization's efficiency and employee engagement. Furthermore, it examines the importance of employee relations, emphasizing how positive relationships between employers and employees contribute to organizational success and impact decision-making processes. The role of employment legislation, such as health and safety acts, data protection acts, salary and wage acts, and anti-discrimination laws, is also discussed, illustrating how these regulations influence HRM decisions. Finally, the report concludes by summarizing the key benefits of effective HRM in enhancing organizational performance and fostering a positive work environment.

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
ACTIVITY 1....................................................................................................................................1
P1) Discuss the functions and purpose of HRM in TESCO company. .................................1
P2) Discuss strengths and weaknesses of various approaches in recruitment and selection. 3
ACTIVITY 2...................................................................................................................................4
Covered In Booklet ................................................................................................................4
ACTIVITY 3....................................................................................................................................4
P5) Study the importance of employees relations and how it is impacting HRM decision
making process. .....................................................................................................................4
P6 ) Element of employ legislation and it impact on HRM decision-making........................5
P7) Applications of HRM practices.......................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................1

INTRODUCTION
Human Resource Management refers to as allotting right candidate at a right job in order
to maximize employee's abilities, talent and skills to meet the desired objectives. It is important
to carry out HRM activities in a organization as it deals with conflicts or issues related to
benefits, performance management, compensation, organisation development, training,
motivation etc. so that proper function of business can take place in the cut throat competitive
world. It's main role is to manage working environment, staff members and workplace culture so
that positive image of the company is created in the eyes of the customers. TESCO is a British
multinational food market in United Kingdom, England. It is the third biggest distributor across
globe (Bailey and Garavan, 2018). This report includes functions of HRM and how it is
applicable to workforce planning in an firm. Moreover, strengths and weaknesses of various
approaches are explained while recruiting and selecting. Additionally, benefits of HRM to the
organization and it's employees are discussed clearly as well as how it raise firm profitability.
However importance of employment legislation is explained and how it impact HRM decision
making process.
ACTIVITY 1
P1) Discuss the functions and purpose of HRM in TESCO company.
HRM (Human Resource Management) is a modern approach of maintaing employees at
work place whose main focus is on development, maintenance, acquisition and utilization of
human assets or resources. The functions of HRM in TESCO can be explained as follows:
Mission statement-: Here, the mission statement of TESCO is to offer new quality
products in the areas of clothing and groceries items. Organization is providing all these quality
products at affordable price to their potential customers.
Purpose: TESCO serve as a multinational retail store which provide all grocery items
and clothes for every section of the customers in the global market. Here, the main purpose of
TESCO is to produce quality and quantity products like food, clothing etc. for their targeted
customer's in order to meet their demand in the competitive world.
Recruitment and selection: It refers to as selecting, screening and captivating effective
participants based on goals criteria for a particular job. TESCO recruit employees by examining
the abilities and qualifications for the post due to which productivity increase at a rapid scale.
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Training and development: This is necessary functions of human resource
management. In TESCO, training refers to as activity which is carried out by the organization
to make up-gradation in skills, capabilities and knowledge of employees (Bratton, and
employees at personal and professional level. The key roles and responsibility of this HR
function is that it help in increasing the ability of an employee by educating and increasing their
skills or knowledge in a specific field.
The purpose of Human Resource functions:
Soft Human Resource Management: Human assets are the primary part of a
organization and they are treated as essence of resource. In TESCO employees are essential
because they help the business associates in gaining competitive advantages and running their
business smoothly in the competitive environment. TESCO concentrate on long term planning
and free flow of two way communication. In order to assure its employees their importance in
the business, they conduct appraisal process and employee development sessions to motivate
them for productive outcomes on continuous basis.
Hard Human Resource Management: It is emphatic on workers which are monitored
and are managed in effective manner so as to gain profitability ratio in cut throat competitive
world. In TESCO workers are also competed in the same manner as other resources are vied in
he working scenario. The management of this company do not think that there is difference
between replacing a non working machinery and non required employee. If they are useless for
the company than both are meant to be thrown out or fire.
Work force planning: Work force planning is a constant process which is used to match
the emerging demands and preferences of business associates. It is carried out by TESCO in
order to achieve it's regulatory, legislative, production and organisational objectives in the cut
throat competitive world.
Significance of HRM: Human resource management help an administration to attain its
business objectives from time to time by creating a plausive attitude among workers. In TESCO,
by the help of recruitment and selection process the HRM of institution hire qualified
participants for the vacant post. It also, help in proper running of the business so as to meet the
set goals on time. Human resource practices helps the organization in maintaining transparent
and clear relations among employees and employers. Here, Human Resource pays essential role
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in acquiring efficient talent so as to attain organizational goal in competitive market place
(Brewster and Hegewisch, 2017).
P2) Discuss strengths and weaknesses of various approaches in recruitment and selection.
Recruitment the process of hiring best and qualified participants for the given job post by
matching the required skills, abilities and capabilities. It is necessary to conduct recruitment
process in an organization to minimize time involved in hiring, training, searching and
interviewing. Whereas, Selection refers to as choosing or picking up appropriate employee out
of the available participants applied for the same post. Here, selection of candidates is done by
matching the required skills, knowledge, abilities and qualifications of an individual. The
various approaches of recruitment and selection are divided into two parts internal and external
approaches which are as follows:
Recruitment and selection Strengths Weaknesses
1 TESCO carries out
recruitment process internally
from it's existing employees,
former applicants, previous
applicants etc. as it reduces
time and can easily track
record of past as well as saves
time as they are / were the part
of the organization.
TESCO hires new blood in the
firm then the more investment
is required as well as
background need to be
accessed clear-fully. Many
times it creates insecurity
related to their job among
employees which reduces their
productivity level.
2 TESCO when carries out
selection and recruitment
process internally then it
strengthen employment
engagement in the firm as well
as profitability ratio raises at a
rapid scale.
When recruitment and
selection process is not carried
out actively in an organization
and candidates are hired from
agencies, employment
exchange etc. it creates
resentment among staff
members.
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When TESCO does selection
of participants from internal
sources like, former,
employees, previous ex-
employees etc. then it cut
down on boarding times. It is
beneficial to the firm as the
existing employees are well
aware about the polices and
norms of the business from
earlier times.
If TESCO selects or hires
outsider employees in
organization which leads to
inflexible culture which
indirectly creates battle and
affect the operations of the
business associates at a large
scale.
Internal selection and
recruitment in TESCO helps to
cut down precious time which
is required to hire efficient
staff for the company. Internal
recruitment helps the company
to grow successfully in the
international market.
TESCO does external
recruitment and selection of
candidates through
advertisement on print media,
recruiter agencies etc. then it
indirectly interrupt the
business functioning and
employees feel insecure for
their job post in the company.
ACTIVITY 2
Covered In Booklet
ACTIVITY 3
P5) Study the importance of employees relations and how it is impacting HRM decision making
process.
Employee relations refers to as organization's efforts to handle relationships between
employer and employee. An business associates with good relations helps the business in growth
and success in the competitive market place. Firm holding good relations with it's subordinates
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provides consistent attention to every staff members so, that they can be on their words to their
jobs for longer time duration. The need of employees relations and how HRM practices impact
on decision making process are explained as follows:
1. TESCO alone can not take decision all lone as there are many issues prevailing in the
administration. By adopting HRM practices in an organization it will guide the firm to
take impelling conclusion for the improvement of the staff members.
2. When good and healthy relations are build among employer and employee then effective
and productive results are seen. By using HRM practices the decision taken are easily
carried among the employees in transparent way
3. By adopting human resource management policies in TESCO it helps to reduce conflicts
among employer and employees so that proper function of the business can take place.
Healthy relations among employer and employees.
When healthy relations are carried out in an organization it decreases the number of absenteeism
at workplace. Human resource management practices helps to take effective decision in
employees favour and for their betterment.
P6 ) Element of employ law and it impact on Human Resource Management
The law are created as a rule that are complied by business to take a decision in company.
As they power to relate any decision and plan that are framed up by the Human Resource sector.
While legislation are payroll, salary benefits so HR decision has right to do goal with equality
among all employees. Several employment legislation are as follow-
Health and safety act- Company has to follow implement rules by which employ feel
secure while performing a job. For this health and safety act is developed in year 1974. This act
include safety and health of an employ (Morgeson and Levine, 2019). For TESCO it is essential
to develop those rules that secure health and protect persons or individual at working
environment. For large manufacturing units company maintain their plants so labour without any
risk.
Data protection act- This act governs and process the personal data that are relate with
the individuals. This act is discovered in the year 1998 that relate to secure personal information.
It is the responsibility of data controller to save data form different unlawful practice of
company. For tesco it is essential that save rights of personal data to cover accurate and relevant
in company to perform job with update data. The adequate level that is perform by company to
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save data from other countries also. By implement of binding corporate rules Tesco combine all
data at a place and develop to make effective rules.
Salary and wage act- Under section 1(6) company has to define whole policy that relate
with salary act. It include all wage that are defined as remuneration that is pay by company in
term of money in return to efforts that performed by an individual. Tesco operate its business in
different countries so it is essential for company to provide minimum wage that are decide by
their government. The salary and wage act is secure company rights.
Anti-discrimination law- This law refer to legislation that is designed to forbid
discrimination against specific group. Several factors that cover under this law are race,
nationality, gender and religion etc. It include that an individual does not be treated as a separate
identity if they has mention characteristics with them. Example- In Tesco there are large number
of people are working together that belong to a different background. Like in the UK the first act
that relate with housing and employment for all in the year 1960 that cover all race relation act
1965 (Nankervi and Shields,2016).
Equality act: Equality act, an organisation should be carried out and each and every
employee should be treated fairly in workplace environment. The Human Resource manager of
Mark Spencer treat each staff members with due respect and fairly within the working place in
order to ensure that in every prospect of administration they are treating their human assets
equally. By doing so goodwill of the brand TESCO is created in the cut throat competitive
world. Moreover, they are able to retain effective staff for longer time duration in an
organization in order to raise profitability and productivity ratio at a rapid scale.
Impact of occupation law on Human Resource Management decision making.
Health act is relate with health issue that are performed by company. As in this case an
employ has to manage different resources for company. This help them to safe their health. Like
if Human resource management of TESCO does not provide safety tools to employees in more
risk work. Then they has to face more turnover of employee inside organisation. Second act is
about to secure data that are maintain by company to do a job. Like in this case company
perform various activities for this they required more information that is necessary to cover.
With in salary and wage act company and employee has to face various conflict between them as
it relate with company. So this act is developed to secure employment right for individuals. The
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last act is to maintain balance between all employee's as they belong to different culture and
background (Taylor and McGraw,2015).
P7) Applications of HRM practices
Job specification cite as a statement which specifies the characteristics and qualifications
of an staff members essential for satisfactory performance of assigned duties and tasks
constituting a especially job role or function. Here, it is fundamentally developed from job
analysis. In terms of TESCO human resource management of an business associates intends to
recruit candidates for vacant job of service executive (Wilton, 2016).
Job specification
Company: TESCO
Job Role: Customer Service Executive
Department: Customer Service
Salary: Negotiable
Job type: Full Time
Location: United Kingdom
Job Specifications:
 Maintaining dynamic team and motiving the workforce to achieve high level of team
spirit.
 Assuring full execution of customer service strategies within working environment and
impelling processing of consumer quotations.
 Addressing and reverting customer problems, conflicts and issues.
Responsibilities:
 Reverting back on response to customer quarries and complaints.
 Keeping records of consumer preferences and involve client interactions.
 Retain empathetic and professional conduct towards the customers.
Interested participants can share CV at [e-mail] or contact on
0033941.
Thanks and Regards
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Mr John
Human Resource Manger (TESCO)
United Kingdom
0033941.
CONCLUSION
From the above report it can be stated that HRM is an essential part of an administration
which drives them to attain its set objectives within limited time. For this, HR manager is held
responsible to perform its roles and responsibilities such as recruiting skilled and knowledgeable
employees, adopting HR practices etc. It is also important for an organisation to implement
various employment laws such as equality act 2010, data protection act, 1998 etc. which
provides safeguard to the employees while working within an organisation.
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REFERENCES
Books and journals