Human Resource Management Report: Analysis of HRM at Tesco Plc.

This report provides a comprehensive analysis of Human Resource Management (HRM) practices at Tesco Plc. It begins with an introduction to HRM, outlining its functions and objectives, and then delves into the specifics of recruitment and selection methods employed by the company, differentiating between internal and external approaches, and highlighting the use of aptitude tests and interviews. The report further explores the advantages and effectiveness of HRM practices, focusing on training and development, and performance appraisal, demonstrating their impact on both employees and the organization. It emphasizes the importance of employee relations, including conflict management and employee productivity, and examines relevant employment legislation, such as the Equality Act 2010 and the Health and Safety at Work Act 1974. Finally, the report includes a job description and specification for a Human Resource Assistant role within Tesco, summarizing the required qualifications, experience, and responsibilities. This report provides a detailed overview of how HRM contributes to Tesco's operational success.

HUMAN RESOURCE MANAGEMENT

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
P1) Functions and objectives of Human Resource Management...........................................3
P2) Various methods of recruitment and selection.................................................................4
TASK 2 ...........................................................................................................................................5
P3) Advantages of Human Resource Management practises.................................................5
P4) The effectiveness of Human Resource Management practises- .....................................5
TASK 3............................................................................................................................................7
P5) Explain the importance of employee relations................................................................7
P6) Explain various elements of employment legislation......................................................7
P7) Application of HRM practises.........................................................................................8
CONCLUSION ...............................................................................................................................9
REFERENCES................................................................................................................................9

INTRODUCTION
Human Resource management refers to a proper method that involves various functions
of managing the human resource of an organization. Human Resource manager of the
organization has a major responsibility of performing all the managerial functions in an
organization(Taylor, 2015). Human resource department is responsible for formulating various
policies related with training and development, performance appraisal, maintaining industrial
relations etc. So that, productivity of employees will improve. Tesco Plc. belongs to retail
industry. It was founded in 1919 in London, England. The company is a retailer of groceries and
general merchandise in United Kingdom. The founder of Tesco is Jack Cohen. Key products of
the company are superstores, supermarkets, convenience shops etc.
MAIN BODY
TASK 1
P1) Functions and objectives of Human Resource Management.
Fi
gure 1 : Functions of Human Resource Management
Source : (Functions of Human Resource Management,
2018)

Objectives of Human Resource Management - The purpose of Human Resource
Management is to develop policies related with the employees of an organization such as policy
related with training and development, performance appraisal etc. so that, the employees will be
motivated to perform better and productivity will improve. This will help an organization to
achieve its objectives.
Functions of Human Resource Management - The various types of roles and functions of
Human Resource Management are as follows-
 Recruitment- It is the process of influencing and attracting a large number of candidates
with wide range of sills to apply for the vacant job position in the company. Human
Resource Manager of Tesco plays is responsible for attracting huge number of candidates
for right job in the company. They helps in job analysis, human resource planning etc
(Banfield, 2018).
 Training and development- It refers to the procedure of developing new skills of the
employees through regular training sessions, providing development opportunities etc.
The Human Resource department of Tesco plays an important role in providing on the
job training to the employees.
 Performance appraisal- It is a continuous process of evaluating the level of performance
of employees. Human Resource Manager of Tesco is responsible for evaluating the
effectiveness of the performance of workers to determine whether employees need
improvement in some areas or not (Baum, 2016.).
P2) Various methods of recruitment and selection.
Recruitment- It is a method of attracting and influencing suitable candidates for applying
to right job position in the organization. There are different approaches of recruiting employees
in an organization. They are as follows-
Internal recruitment- It is the process of to filling the vacant job positions of the organisation
by appointing existing employees. Tesco can adopt various methods of recruiting the employees
within the company. Human Resource Manager can use various methods such as promoting
employees at higher level etc.
Strength- Company will not have to invest large amount of funds. It is a cost effective method.
Weakness- There will be limited number of employees to recruit for vacant job positions
(Bratton, 2017).

External recruitment- It refers to filling vacant job positions from various external sources.
Human Resource Department of Tesco can use various methods like social media platforms,
recruitment agencies etc.
Strength- Organization will be able to select best employees due to large number of applicants.
Weakness- It is an expensive method (Cascio, 2015).
Selection- It is a method of selecting best employee who is suitable for vacant job position.
Different approaches of selection are-
Aptitude test- Human Resource Department of Tesco can conduct aptitude test as a method of
selection for determining the capacity of thinking and aptitude level of candidates.
Interview- Tesco can conduct interview of the employees to determine whether they are suitable
for job or not.
Strength-It helps in understanding the level of knowledge of employees.
Weakness- The selection of questions in interview process may have an impact of personality of
interviewer.
TASK 2
P3) Advantages of Human Resource Management practises.
P4) The effectiveness of Human Resource Management practises-
Benefits of practises OF Human Resource
Management are as follows-
Development and training - It is the human
resource practise followed by Tesco for
developing new skills and knowledge of their
employees. Employer arranges regular
training sessions for their employees.
Benefits to employees-
It helps the employees of Tesco to learn new
concepts, skills of using advanced
technology.
The productivity of employees also increases
Effectiveness of Human Resource
Management practises-
Training and development-
Training and development practise of Tesco
helps the company in getting competitive
advantage over competitors. It also resulted in
improvement in the knowledge of employees
as well as reduce the mistakes of workers.

that leads to growth of the company(Jamali,
2015).
Benefits to Tesco-
Training and development of employees
helps in increase in overall productivity of
the company.
Performance appraisal-
It refers to evaluating the performance of
employees. Tesco has a policy of receiving
feedback on continuous basis from the
employees.
Benefits to employees-
It helps in motivating the employees to
perform better. It also helps in increasing job
satisfaction level of workers of Tesco.
Benefits to Tesco-
Performance appraisal practise of Tesco
helps manager in determining the need of
training and development of employees.
Performance appraisal-
This practise is very effective for Tesco to
measure the actual performance of workers
with the standard performance and if the
actual performance is not as per standard it
means employer has to provide training to the
employees. It helps Tesco to improve the
morale of employees and also resulted in
decrease in the labour turnover (Shen, 2016).

TASK 3
P5) Explain the importance of employee relations.
The relation between employer and employees of an organization refers to the
relationship between employer and employees of the company. Employees are the asset for the
organization this is a reason that, the employer of the firm must provide a comfortable
environment to all the employees so that, the motivation level and level of job satisfaction of the
workers will increase and they will not leave the company.
Conflict management-
It is a process of managing the effects of conflicts in the organization. Maintaining an effective
employee and employer relationship is crucial for the success of an organization. Human
resource department of Tesco has develop different types of policies and programmes for
providing a comfortable working environment to the employees of the organization. This will
help the employer to manage the conflicts at the workplace. As a result,the employees will be
able to concentrate on their work (Bratton, 2017).
Employee productivity-
Employee productivity reflects the efficiency of employees. Better employee and employer
relations helps in improving the morale of workers of Tesco. It also helps in motivating the
employees. Therefore, employees perform better and productivity and it leads to increase in the
profits of Tesco.
P6) Explain various elements of employment legislation.
The legislation related with the employment refers to different laws, rules and
regulations that governs the various activities of an organization. These regulations helps in
improving the relationship between employer and employees. The various types of laws that
governs Tesco are as follows-
 Equality Act, 2010- The equality act,2010 says that an organization must provide equal
pay to men and women for their work performance. Equality act helps in protecting the
workers against harassment, discrimination on the basis of religion, caste etc. HR
Manager of Tesco follows all regulations in different functions of management (Baum,
2016).

 The Act of Health and Safety, 1974- The Act has provided various responsibilities that
has to be performed by the employer of Tesco. According to health and safety act , 1974
it is one of the major responsibility of Human resource manager of Tesco to maintain
health and safety at the workplace. Tesco can implement various policies for protection of
the workers of the company.
P7) Application of HRM practises.
Job description and job specification for the post of Human Resource Assistant in Tesco
are as follows-
Name of the company Tesco Plc.
Title of Job Human Resource Assistant
Report to Human Resource Manager
Location United Kingdom
Time 9 a.m. - 6.30 p.m.
Duties of Human Resource
Assistant
 Supporting recruitment function
 Assisting in performance appraisal
 Assisting in improving employer-employee relationship
 Maintaining employee records
 Ensure safety of workers
Qualification required  Bachelors degree in Human resource management.
 High school diploma
 Post graduation degree in human resource management
Experience Must have at least 2 years of experience in the field of Human
Resource Management.
Personal requirement  Must have full knowledge of functions of human resource
management

 Must have understanding of using human resource
software.
 Must have ability to lead and conduct the training
sessions.
 Must have expert knowledge of MS-Office.
Personal skills and traits  Strong communication skills
 Excellent written and verbal communication
 Ability to work under pressure
 Must be honest and responsible
 Strong decision making skills
CONCLUSION
The above Report has described the purpose of Human Resource Management, strengths and
weakness of various methods of the process of recruitment and selection. The Report has also
described the benefits and effectiveness of Human Resource Management practises in Tesco,
importance of employee relations. The Report has explained various types of employment
legislations such as and various practises of human resource management in work related
context.
REFERENCES
Books and Journals-
Banfield, P., Kay, R. and Royles, D., 2018. Introduction to human resource management.
Oxford University Press.
Baum, T. ed., 2016. Human resource issues in international tourism. Elsevier.
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrra
Brewster, C., Mayrhofer, W. and Farndale, E. eds., 2018. Handbook of research on comparative
human resource management. Edward Elgar Publishing.
Cascio, W.F., 2015. Managing human resources. McGraw-Hill

DeCenzo, D.A., Robbins, S.P. and Verhulst, S.L., 2016. Fundamentals of Human Resource
Management, Binder Ready Version. John Wiley & Sons.
Jamali, D.R., El Dirani, A.M. and Harwood, I.A., 2015. Exploring human resource management
roles in corporate social responsibility: the CSR‐HRM co‐creation model. Business
Ethics: A European Review. 24(2).pp.125-143.
Shen, J. and Benson, J., 2016. When CSR is a social norm: How socially responsible human
resource management affects employee work behaviour. Journal of Management.42(6).
pp.1723-1746.
Taylor, T., Doherty, A. and McGraw, P., 2015. Managing people in sport organizations: A
strategic human resource management perspective. Routledge.
Online-
Functions of HRM. 2018. [Online] Available Through: <https://keydifferences.com/difference-
between-personnel-management-and-human-resource-management.html>