Human Resource Management at TESCO: Strategies and Effectiveness

This report examines Human Resource Management (HRM) practices within TESCO plc, a British international retail firm. It explores the purpose and function of HRM, including planning, training and development, employee relations, staffing, and compensation. The report analyzes the strengths and weaknesses of various recruitment and selection approaches, such as internal and external sources, and interview processes and aptitude tests. It highlights the benefits of effective HRM for both employees and employers, including improved skills, equal opportunities, and a positive working environment. Furthermore, the report assesses the effectiveness of HRM practices like recruitment, training, and conflict management, emphasizing their impact on productivity and profitability. The importance of employee relations is discussed, as well as the key elements of employment legislation and the application of HRM practices within TESCO. The report concludes by emphasizing the significance of effective HRM for achieving competitive advantage and long-term sustainability in the retail industry.

Human resource
management

Table of content
Human resource management...............................................................................................................1
INTRODUCTION.................................................................................................................................2
P1 Purpose and function of HRM......................................................................................................3
P2 Explain various strength and weakness of recruitment and selection approaches.........................3
P3 Benefits of human resource management practices for employees as well as employers.............5
P4 Effectiveness of various HRM practices.......................................................................................6
P6 Explain key elements of employment legislation.........................................................................8
P7 Application of HRM practices......................................................................................................9
CONCLUSION.......................................................................................................................................10
REFERENCES....................................................................................................................................10

INTRODUCTION
Human resources management is a process of organising, planning, conducting, managing all
employees with in work place. Through this activities firm are Abel to improve profitability
as well as quality of product and services in given time frame. Through this, they are capable
to produce differeciat goods as compare to their competitors which raise customer’s
satisfaction. In this assessment TESCO plc has selected to explain role and function of HRM
in their store and whole company (Arnaud and Wasieleski, 2014). It is a British international
retail firm that run their business around 100 stores in all overall the country. In this report
covers purpose, effectiveness and function of HRM with in an organisation. Also covers
importance of employees relations as well as strength and weakness of recruitment and
selection process.
P1 Purpose and function of HRM
Human resource activities are a one of the important aspect to run whole business
activities with in a company as well as outside the firm working environment. It is a one of
the important task that helps to run whole business in an effective manner. HR manager of
TESCO plc is hire talented candidate for their firm thus rise quality of goods, that enhance
clients satisfaction as well as experience. Some important function and purpose of HRM are
explain as follows:

Planning: HR manage of an organisation has develop plan related to recruitment, selection,
job specification, role and responsibility, HR policies and many more. Through this, firm are
capable to operate whole business work in an effective ways. Planning is a one of the
important aspect which provide blueprint of all work process.
Training and development: Executive organising training event with in work place for all
staff members in order to improve their knowledge and skills. By this, management of the
TASCO plc are able to manage all employees’ performance in an effective manner. For this,
it is important to know workers learning style and capabilities, accordingly select most
appropriate method of training which help to full fill all labour needs and wants effectively
(Bardoel and et. al., 2014). Executive enhance motivation of employees by providing high
career growth opportunity to them, by increase their professional knowledge and experience.
Healthy employee’s relation: It is a HR manager responsibility to develop healthy and
safety working environment with in an organisation which improves employee’s performance
as well as reduces conflicts among all staff members as well as management and workers. By
this, all firms tasks are run efficiently and effectively which rise profitability or high market
share.
Staffing and organising: recruitment and selection is a most important task of all human
resource manager in an organisation. In this, they analyse job specification and responsibility
accordingly select most appropriate employee to play role and duties of work effectively for
their TASCO plc, which are capable to complete task in an effective ways. It is a one of the
important work which improves quality of performance as well as goods.
Workers benefits and compensation plan: Human executive of TASCO plc provide
benefits and compensation according to staff members capabilities and performance in order
to enhance their self confidence and moral. It is a one of the important tool and strategies to
rise workers positive motivation toward firm.
P2 Explain various strength and weakness of recruitment and selection approaches
In today environment several types of recruitment and selection method are available.
All of these are their own strength and weakness which affect HR manager works. So that, it
is very important for an organisation to consider these all factors which create negative as
well as positive impact on employees performance. HR executive select most appropriate
method according to their needs and wants (Chelladurai and Kerwin, 2017). TASCO plc want
talented candidate for their organisation, those are capable to create more profits for the
company in given time frame. Various type of methodology is available at market place in
order to match all requirement in an effective manner. Executive are responsible to choose
best method among all available alternatives in accurate manner. Mostly two types of
recruitment method are widely used internal and external.
Internal and external recruitment sources: Manager recruits employees with in an
organisation through promotion, transfers, reference, present employees and many more, it is
called internal recruitment sources. Executive recruit’s workers outside the company through
advertisement, employment exchanges, educational institute, recommendation of existing

employees, factory gate, labour union, placement agency and many more, it is called external
sources. Some important strength and weakness of recruitment and selection are explained as
follows:
Recruitment sources Strength Weaknesses
Internal sources  It save time and
resources of the
company.
 Through this
recruitment source,
firm are able to
motivate employees
in an effective
manner.
 It enhance workers
self confidence by
providing promotion
as appreciation of
hard work (Collins,
Zhu and Warner,
2012).
 It encourage conflict
among employees as
well as between
management and
workers.
 Some time HR can
not done fair
judgement of staff
member’s
performance thus
reduce their self
confidence as well as
moral.
 It can not protive
employment
opportunity to other
talented candidate.
External sources  It imply new and
innovative working
ideas at work place
which improve firms
profitability as well as
quality of product and
services.
 It provide equal
opportunity all
applicants in the
whole society.
 External recruitment
sources encourage
employees to perform
best.
 External sources
needs high funds as
well as time to hire
most appropriate
employees for their
organisation.
 It reduces motivation
of existing workers.
 Sometime
interviewee may
provide wrong
information to
manager, which affect
firm performance and
profitability.
Selection method Strength Weaknesses
Interview process  It save time of the
company and
manager are able to
match their
requirement with
employee’s
personality
characteristics.
 Executive are develop
questionnaire, in
 Some time candidate
over evaluate
themselves which
effect firm
performance and
profits.
 It can not provide
full information
about candidates.

which they mention
all question related to
job role and
responsibility as well
as employee
personality (Glover
and et. al., 2011).
Aptitude test  Aptitude test provide
information related to
applicants analytical
knowledge or skills.
 It can not shows
candidate inner talent.
P3 Benefits of human resource management practices for employees as well as employers
Human resource management is a one the important activity in an organisation.
Through this, manager of the company are able to enhance employees performance as well as
productivity which increase customers satisfaction. The main function of HR manager in firm
are planning, organising, managing, recruiting, selecting employees for completing task in an
effective manner. Both workers and employers are gain benefits from effective HRM
practices at work place. Some significant reimbursement of human resources management are
describe below:
For employees:
 HR executive conducting training program for all employees that enhance their
professional skills and experience. Through this activity, workers rise their
performance as well as productivity.
 They provide equal opportunity all staff members with in working place. that
improve employees self confidence or moral. Through this, assistant develop loyalty
in labours toward enterprises (Guest, 2011).
 Human resources manager organise induction program for all new candidates. This
helps to improve information about firm working culture, history, rule and regulation
as well as HR polcies with in an organisation.
 Executive develop healthy and safe working environment for all labours. Thus
enhance their working capabilities or capacities in order to achieve firm goals and
objective in an effective manner in given time frame.
For employers:
 Company hire HR manager for recruitment and selection of applicants according to firm
needs and wants. They develop HR policies or rule and regulation which can follow by
all staff members with in a work place.
 HR assistant are able to manage conflict between management of the company and all
workers. Its help to reduce barriers of communication in all level departments with in an
organisation.
 They helps to implementation of strategies and plan in working environment. Manager
also develop changes strategy to manage all labours skills and information about future
requirement for the customers at market place.

 Executive organising training program in order to increase employee’s performance as
well as completing whole business activities in an effective manner. Through this
activity, TESCO plc is able to achieve competitive advantage as compare to their
competitors at market place (López-Nicolás and Meroño-Cerdán, 2011).
 Through effective HRM practices, company are capable to produce quality and
innovative product and services as compare to their competitors. That helps to gain high
profitability and customer’s satisfaction in the industry.
P4 Effectiveness of various HRM practices
In an organisation various type of human resource management practices are done in
order to achieve set or predetermine goals and objective in given time frame. It create high
profitability and productivity. Through HRM practise all staff members are completing their
task in an effective manner. They evaluate workers performance to make appraisal which
help to promote, transfer, give salary, compensation and many more. Through this, assistant
are able to find of key points of training which increase efficiency of outcomes. According
appraisal report human resource manager of TESCO plc is providing compensation and
bonus to their employees. Some important effectiveness of HRM practices are explains as
follows:
Recruitment and selection: It is a primary function of all HR managers in an organisation.
They recruit candidates according to their needs and want which help to achieve goals and
objective in given time frame. Various type of recruitment and selection method internal,
external, interview, aptitude test, personality assessment and many more are used by
company to gain profitability. Executive make job description and role or duties accordingly
set qualification of candidate. That helps to select appropriate workers for firm which rise
productivity as well as profits.
Training and development program: It is a management responsibility to understand
current employee’s capabilities and capacities according create future plan which help to gain
sustainability in long period of time (Minbaeva and et. al., 2014). For this they observe all
staff members performance on day to day basis, and find out key strength and weakness. In
order to remove these issues as well as build more skills in employees, firm are conducting
training event with in the company. Through this, human resource manager of TASCO plc
are capable to increase workers productivity and performance. Also they develop high quality
and innovative product that provide competitive advantage at market. It is a one of the
important task for company to enhance their own presentation as well as profits to gain long
term sustainability in industry.
Conflict management: HR is a person who establishes strong and healthy relationship
among labours as well as management and all staff members. Through this, they are reducing
employee’s turnover that save time and resources of the company. It is a important for rise
equality and self confidence in all workers. Executive develop strategy in order to manage all
labours in an effective manner with in an organisation. Through this, they are capable to
create positive brand image in clients mind to gain higher customers satisfaction. Thus rise
profits of the institution.

P5 Importance of employee’s relation with in an organisation
Human resource executive are indirectly responsible for workers presentation about
work as well as productivity. TESCO plc has seen their all staff members as an asset for an
organisation. They have completing their task in an effective manner and create high profits
for the company. That helps to sustain in log period of time in same industry. Management of
the company are distributing work in a team, so that individual can not affect performance.
Good leaders are able to manage, motivate and influence team member’s behaviours in order
to achieve set targets in given period of time (Messersmith and et. al., 2011). It is very
important to create healthy relationship among all group members its helps to achieve goals
in accurate ways. Most of the time manager are face problem related to conflict at their
working place. In order to reduce these issues they want to develop strategy and plan. HR
assistant support planning execution process with in a firm to implemented required changes,
by this increase healthy working environment in institute. Manager can not avoid conflict
because it creates negative impact on overall business activities. Thus reduce profits as well
as market share. Fight among all staff members reduce quality of product and services, its
decrease client’s satisfaction and brand image. Management of TESCO plc has created
competitive working environment for all workers which increasing healthy competition
between all labours or individual that develop motivation in order to achieve aim and
objective in an effective manner.
Manager of TESCO plc know employees relations in very important to gain competitive
advantage at market place. It also help to take decision related to company growth. Healthy
labours relation with in a work place has risen manufacturing life cycle and productivity of
work. Some importance of employee’s relation is explained as follows:
 Through strong employees relation firm are able to improve sustainability as well as
high profits at market place.
 It is a management responsibility to create effective or strong communication network
in an organisation to manage all relevant information. By this they develop individual
presentation about task (López-Nicolás and Meroño-Cerdán, 2011).
 It affect decision making process of management by improving relationship among
labours.
 They develop rule and regulation which are following by all staff members to
maintain healthy working environment with in the company.
 Manager select trained candidate it’s reduce training cost of the company. Through
this, enterprises improve quality of goods very fast.
 Through strong relationship, management are able to reduce waste with in firm in
order to save resources in an effective manner.
 It increase employees retention in company, that save time, effort, resources, funds
etc.
 It is a human resource executive responsibility to develop conflict management
strategy for reducing employee’s issues in enterprises.
 Strong employee’s relations encourage work tighter that provide new and innovative
working process in order to gain targets in a specific time period.

 They develop plan to achieve set and predetermine goals and aim. That gain high
profits or market share.
P6 Explain key elements of employment legislation
Management of TESCO plc has execute all government regulation and law related to
employees with in an organisation in order to save workers rights. HR manager consider all
legislation when they make labour policies. Government take decision to save individual
rights. Human resource executive may understand or consider all these rule and regulation
when they recruits, select, give salary, compensation, promotion, transfer etc. to candidate.
Firms have an obligation to implemented entire government laws, if they can not do the same
face critical problem in running business activities in the country (Hobfoll, 2011). If workers
feel harassment at their work place they have execute rights which are given by legal
authority. There is some legislation which follow by all UK based company are explain
below:
National minimum wages act: It is compulsory for all company to provide minimum salary
to employees for their work. HR manager of the company are fix minimum wages for all staff
members, it establish equality among all labours.
Safe and healthy working environment: In this, workers have right to case on their
company for can not provide healthy and safe working environment. Which effect person
health and increase accident. It is a HR manager responsibility to manage all working
environment by continuously checking technology and safety equipment.
Discrimination law: it is a one of the most important law on employee’s point of view. By
this, management of the company can not discriminate staff members on the basis of colour,
nationality, sex, age, education, religion etc. They provide equal opportunity to all employees
with in an organisation for recruitment, selection, promotion and transfer or many more.
Maternity leave policies: It is a women right to take leave on their pregnancy period. They
have right to take 26 weeks leave form company that is called ordinary leave. After
completion of leave they may join their job on same position and responsibility. Women
receive their salary on leave period. If female employees want more leave, they can do so,
lady also apply for additional leave of 26 weeks.
P7 Application of HRM practices
Human power management provide high rate of success and regular growth of the
company by managing all workers in an effective manner. For better utilisation of manpower
resources, human resource executive develop strategies and plan in order to improve staff
members performance as well as productivity which improve market position of the
company. TASCO plc has vacant position of marketing manager (Guest, 2011). In order to full
fill these position job specification are explain as follows:
Job specification:
Job specification

Job Details:
Post: Marketing manager of TESCO plc
Department: Management
Job purpose:
Manager are responsible for sales and marketing in industry. They support all employees in
order to achieve goals and objectives.
Role and Responsibilities:
 Increase sales by directing employees.
 Build positive brand image in customer's mind.
 Reduce employees turnover.
 Improve customer's satisfaction.
CV
Curriculum vitae
Name:
Email ID:
Contact number:
Address:
Objective: Responsible for manage all business activities in an effective way in given time
frame. Able to develop strategies in order to achieve targets.
Education Qualification:
Fields University Grade Passing year
MBA GFD university A+ 2015
Graduation in
commerce.
GFDCSX University A 2012
IT Diploma GFDS College of
London.
B+ 2013
Experience:
Minimum seven years of experience.
Skills:
 Strong communication.
 Analytical knowledge.

 Manage large number of employees.
CONCLUSION
Frome the above report it is concluded that human resources management practices is
very important for firms to achieve goals and objective in specific time period. HR manager
of TASCO plc conducting training program in order to enhance workers skills and
knowledge in an effective manner. Management of TESCO plc develops strategies and plan
in order to recruit employees in specific time period. They provide equal opportunity of
promotion, salary, compensation and many more within firms. Thus build positive
perception of the all staff members about company.
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