This report provides a comprehensive analysis of the strategic human resource management (SHRM) practices at TNT Express, a leading courier company. It begins with an introduction to SHRM and its significance, followed by an examination of current trends and developments influencing HR strategies, such as workforce diversity, process improvement, continuous improvement, changing skills requirements, and the impact of globalization. The report then delves into the external and internal factors that shape HR strategy, including market trends, legal regulations, corporate culture, and HR issues in various sectors like recruitment, retention, and discipline. Furthermore, it explores theories and concepts for organizational growth and development, including resource-based strategies, the Key Fit theory, and the Ulrich Model. The Ulrich Model's four HR roles (HR business partner, change agent, administrative expert, and employee champion) are discussed in detail. Finally, the report touches upon how change management models support HR strategy and how HR outcomes can be measured for organizational improvement. Overall, the report offers valuable insights into TNT Express's HR strategies and practices, providing a framework for understanding and implementing effective SHRM.