Human Resource Management: Waitrose - Practices and Effectiveness

This report provides a comprehensive overview of Human Resource Management (HRM) practices within Waitrose, a British supermarket chain. It begins by defining HRM and its core functions, including recruitment, selection, training, and development. The report then analyzes the strengths and weaknesses of different recruitment approaches, differentiating between internal and external sources. Furthermore, it explores the benefits of effective HRM practices for both employers and employees, highlighting the positive impact on decision-making, work environment, and employee performance. The report also assesses the effectiveness of HRM in raising efficiency and profits, emphasizing the role of employee relations and training programs. Finally, the report discusses the significance of employee relations in HRM decision-making and the importance of maintaining a strong relationship between management and employees to ensure a motivated and productive workforce. The report concludes by stating that HRM practices are very effective for Waitrose in terms of improving their efficiency and profit.

Human Resource
Management

INTRODUCTION
One of the vital concept that is utilized by every business firm is Human Resource
Management. It is the department on which functioning of entire firm rely. This is the function
on which growth and success of a company largely depend (Armstrong and Taylor., 2014).
Various functions are associated with it but the major function of this department is to recruit and
select best suitable candidate for firm who have ability to meet organizational goals. This
assignment is based on Waitrose which is a British supermarket food retail chain. This report
includes various purpose & functions of HRM as well as strengths & weaknesses of recruiting
and hiring method. Besides this, advantages to human resource practices and its effectiveness in
in terms of raising profit and productivity are include. Importance of good employee relation and
key elements of employment legislation are also included. At last, application of Human
resource management practices are defined in this project.
TASK 1
P1 Functions and purpose behind HRM
Human Resource management refers to the activity that is connected with managing and
controlling workers in a workplace. Different exercises are incorporated into HRM work that
help in expanding inspiration level of staff. The principle duty of manager is to anticipate future
manpower needs of firm and find best possible solution that meets set criteria in an effective
manner. One of the key part of human resource management is to direct preparing and
advancement to their labor with the goal that they can improve their abilities and learning and
apply it when they are playing out their obligations (Berman and et. al., 2012). This assist in
expanding capability of workforce and additionally empowers firm to accomplish its objectives
and goals. In Waitrose, employees needs are discovered and satisfy that by enlisting right
number of applicant at right position. Abilities and capabilities of an individual is the primary
premise of determination. They additionally figure preparing system and direct different
exercises with a specific end goal to inspire their workforce.
Functions of HRM:
In Waitrose, different functions are performed by manager of human resource department
from which some are appropriate to labor arranging which are discussed below:
 Recruitment and selection: For each association, this is the fundamental duty which is
performed by administrator of HRM division is recruiting and selecting most talented and
competent candidate for company. It incorporates anticipating of labor needs and
definition of proper arrangement with a specific end goal to enlist and select potential
hopeful (Functions of HRM. 2017). A particular criteria is set for a specific occupation
which turns into the primary premise of an individual determination. Application is
welcomed by director of Waitrose for different positions with the goal that people who
are intrigued for particular post can apply for that. From this, firm has a substantial pool
of capable hopeful from which they select best one and contract them. Fruitful

achievement of targets and destinations is guaranteed by choice of gifted and skillful
hopefuls.
 Training and development: This is additionally a basic movement of workforce arranging
in which administrator learn expertise needs of human resource and casing a viable
preparing program appropriately. It gives a chance to work force to building up their
aptitudes and capabilities and upgrading their insight. In Waitrose, a successful preparing
program is given by director to their staff individuals with the goal that their aptitudes are
getting enhanced and they empower to play out their obligations and duties in appropriate
way. It brings about expanded efficiency and productivity proportion of firm.
Above mentioned are the fundamental exercises that are incorporated by supervisor of
Waitrose when they do labor anticipating firm. This helps them in choosing proper number of
hopeful at right position and time.
P2 Strengths and weaknesses of recruitment and selection approach
Recruitment & selection are system which helps in choosing a proper and suitable
applicant. Through this tool, the company can choose qualified and capable candidate (Boella
and Goss-Turner, 2013). So organization applies both internal and external sources to recruit and
select right candidate appropriately. Thus, they can choose qualified and skilled representatives.
Through applying this methodology they can choose qualified representatives. As a result, it
become able to yield higher profitability ratios and high competitive edge in the marketplace.
Following are the merits & demerits of approaches of recruitment and selection process:
Internal source: These are the sources through which organization chooses suitable individuals
from the firm only and they don't choose individuals from outside the firm. Through this source,
they can motivate existing workers and encourage them to perform better. Following are the
strength and weakness of internal source of recruitment:
Advantages
 Internal sources will be sources through which firm can chooses workers from firm and
they can spare the time and expenses.
 It increase the inspiration and energy level of all workers. Through this they can give
better outcomes.
 Through inward sources organization can choose skilled laborers. Along these lines it
helps the firm in accomplishing the destinations.
 Firm can perform and can give great outcomes as all staff individuals can give great
outcomes (Boselie, 2010).
Disadvantages:
 Internal sources can't choose new representatives therefore they can't have new ability in
the firm.
 As existing laborers are chosen they don't know about changes in the earth.

 Some workers are advanced and friends don't advance others. So hence makes conflicts
and debate among workers as they imagine that there is preference in the firm.
 There is specific farthest point that organization chooses a few representatives.
External sources: These are the sources through which organization can choose the staff
individuals from outside the firm and they don't choose specialists from inside the firm. The
company mainly recruit new candidate through different sources for example, advertisement,
job portals, direct recruitment and other outside sources to choose representatives. Strength and
weakness of this recruitment and selection source are discussed below:
Advantages
• As new staff individuals are chosen they can choose new ability and taught workers.
• Due to imaginative and new thoughts then it brings about acquiring of more benefits.
• There is no restriction in choice of staff individuals. In this manner they can enroll and
select numerous staff individuals.
Disadvantages
• There is distinctive recognition and considering new and existing workers consequently it
prompts clashes and conflicts in the firm.
• There is wastage of time and expenses.
• Existing representatives are demotivated (Boxall and Purcell, 2011).
TASK 2
P3 Benefits of Human resource management practices for employer
and employee
HRM practices alludes to the methods by which firms can retain, motivate and encourage
workforce to work towards attainment of objectives and targets of company. There are a few
practices which are embraced by administrators of firm that gives advantages to employer and
workforce. Application of human resource management practices ensures positive environment
at workplace. In Waitrose, execution of these practices encourages administrator in running
association's tasks easily. A few advantages of applying HRM practices at work environment are
as per the following:
Advantages to employer:
Helps in process of decision making: Practices related with human resource
administration helps administration in taking legitimate and viable decisions regarding
formulation of plans and policies of firm (Daley, 2012). High development and accomplishment
of firm is guaranteed by use of these practices. Decisions with respect to a few exercises of
organization becomes easy for manager by application of these practices.
Maintain healthy working environment condition: Practices of HRM are exceptionally
useful for chiefs in encircling such arrangements and procedures that helps with presenting moral

working inside firm. By their successful execution, a solid working environment condition is
made by supervisors that helps with expanding efficiency and execution of labor and firm.
Positive condition prompts build up a feeling of fulfillment among laborers which persuades
them and they feel upbeat to work inside organization.
Advantages to employees:
Enhances performance: Application of practices helps with enhancing execution of
workforce. Assurance of representatives is expanded by this and they are urge to play out their
obligations well. A solid encompassing is kept up by this and they feel glad and fulfilled by
working with firm.
Employee relations: By applying HRM rehearses, director of Waitrose oversee support to
their workforce who feels that their rights are damaged (Gospel and Sako, 2010). People who
encounter badgering or separation may contact with chief for help to manage circumstance
successfully. Badgering and hostile to segregation law are decipher by director and help
workforce with lawful issues. Contradictions are likewise intervene by them among bosses and
specialists to overlook conceivable suit.
Above mentioned are a few advantages that are getting by business and representative by
the utilization of human resource administration practices.
P4 Effectiveness of HRM practices in raising efficiency and profits
Human resource practices are exceptionally valuable for firm as it helps in expanding
benefit and efficiency of business. These aids in satisfying workers in more better way and
accomplishing targets and objectives of organization viably. It additionally helps supervisors in
creating successful plans, arrangements and techniques and guarantee their legitimate execution.
These designs gives guidance to workers for performing assignment and achieve their
destinations on distinct timeframe. Their appropriate execution helps in expanding efficiency and
benefits of organization. This likewise helps with fulfilling workforce and expanding their
confidence which brings about creating coordination and collaboration between colleagues.
HRM practices helps with advancing sound workplace which thus increment fulfillment
of human resource (Heizer, 2016). Their expanded fulfillment makes positive workplace at work
environment and drops down the odds of contentions. They feel glad and begin to taking
cooperation of the considerable number of exercises that happens inside firm. Compelling
execution of practices likewise bolsters supervisor in settling on right choices which thus brings
about upgraded tasks and working of big business. In Waitrose, if representatives feel fulfilled
and a positive work environment condition remains keep up. Human resource supervisor of
organization needs to define an appropriate preparing and advancement session for labor with the
goal that they get open door for improving their insight and aptitudes. It enables them to play out
their obligations and duties in more appropriate way and urge them to work towards fulfillment
of basic destinations and focuses of firm. Improvement program helps people in their own and
also proficient development that encourages them in their future profession.
For effective achievement of targets and goals, an essential part is played by human
resource office. It help in expanding profitability and execution of organization and guarantees

accomplishment of their general destinations specifically timeframe. It is required by an
association to render a solid working environment with the goal that representatives remain
inspired and work joyfully (Hoque, 2013). In expanding benefits and incomes of Waitrose, the
commitment of labor is high. One of the primary advantage of human resource administration
hones is that a decent connection amongst boss and representative is keep up by this.
Compelling practices of Waitrose empowers chief in planning great designs identified
with remuneration. Inspiration of workforce is increment on the off chance that they getting
reasonable wages. This outcomes in expanded execution of firm and gives it an aggressive edge.
Efficiency and productivity likewise builds which drives the firm towards high development and
achievement. From this, one might say that HRM rehearses are exceptionally powerful for
Waitrose regarding enhancing their efficiency and benefit.
TASK 3
P5 Significance of employee relation impacting HRM decision making
Employee relation alludes to the relationship which is shared by administration and
representatives in an association. For effective working inside firm, it is extremely basic that a
strong connection is remain keep up between them. Its commitment is substantial in progress and
development of an association. In this way, director of Waitrose are require to keep up a strong
and healthy connection amongst employer and workforce. It ensure enhanced motivation lavel of
manpower and they are encourage to work more effectively. Interest of workers in exercises of
firm is additionally expanded if a decent representative connection is keep up. It enables
workforce to communicate with administration uninhibitedly and share with them their thoughts
and contemplations (Role of Managers in Employee Relationship. 2018).. This thus increment
coordination and collaboration among faculty and their proposals helps supervisors in taking
powerful choices. It aids achievement of goals of firm by upgrading its benefits. A few
advantages that the association gets from keeping up solid representative connection are
characterized underneath:
• It helps the chief of Waitrose in propelling their staff individuals and urge them in to
work appropriately and play out their duties well.
• Participation of workers is expanded in association's exercises if great connection is keep
up between them. They empower to see each other and cooperating for achieving shared
objectives.
• Process of correspondence is viable amongst administration and workers and they
empower to interface with each other openly which thus brings about compelling basic
leadership by directors.
• Good connection amongst boss and worker drives an association towards long haul
supportability and high development in advertise and give a focused edge to firm (Jiang and et.
al., 2012).

• Goals and goals are effectively achieve by workforce in savvy and better way if worker
relations are great.
Above mentioned are every one of the advantages that Waitrose get by keeping up sound
relations amongst administration and labor. This helps with expanding profitability and benefit
of business and leads it towards progress and development.
P6 Impact of key components of employee legislation
Business practices covers all sort of measures that should be followed by each
association. Fundamentally these measures put certain point of confinement on selecting and
terminating of representatives (Marchington and et. al., 2016). A portion of the regular
components of work enactment that Waitrose is following are talked about beneath:
Equality: It is essentially vital for every single business enterprise to treat their labor with
equal respect & dignity. It ensures utilizing work resources in an ideal and financially savvy
way. Waitrose is required to give equal opportunity to every one of its laborers without
separating among them based on sexual orientation, race, religion and so on. It likewise help in
building up solid connection amongst faculty and specialists. Notwithstanding that it is likewise
imperative to pay reasonable wages to all representatives in order to hold them with the
organization for longer period.
Data Protection: Under this demonstration, representatives can't share any private
information of separate firm with any third individual or whatever other gathering who does not
have a place with the association (Sparrow and et. al., 2016). In the event that in the event that
any work force find doing this he/she needs to confront outcome for the same. Waitrose is
required to utilize information particularly and genuinely related with expressed reason.
Health and Safety Measures: According to this enactment, it is fundamental for all
organizations to provide healthy and safe workplace to their representatives so that they feel
secure and happy at workplace. For instance: Waitrose is demonstrating concern towards their
laborers as far as giving healthy workplace including tidiness, washing and drinking facilities,
training & development session, first aid and so on.
Wages and Remuneration: according to this enactment, each business element is obliged
to pay reasonable and break even with wages to its laborers contingent on their work execution.
Prizes can be given on the grounds of additional exertion made by a representative towards
accomplishing authoritative targets and objectives (Mok and et. al., 2013). Prizes and Incentives
can be ordered into two variables one is money related and other is non-financial. Fiscal
variables can be estimated as far as cash, for example, reward, increment in pay roll. Despite
what might be expected, non-financial elements can't be estimated as far as cash, for example,
feeling of accomplishment, evaluation, acknowledgment and so on.
Working Condition: It is vital for each relationship to give strong & positive workplace
that continue rousing representatives and urge them to work unfathomably hard towards
achieving business objectives and targets in a compelling and proficient way.

TASK 4
P7 Application of HRM practices in business related setting
Waitrose is one of the biggest supermarket chain of United Kingdom. Organization
confront different difficulties commonly in showcase in regards to absence of labor, diminished
profitability, and so on. In every single such condition, it is required by supervisor of Waitrose to
apply a few practices identified with human resource administration so such issues can be
fathomed in better and viable way (Nickson, 2013). Distinctive HRM practices includes:
Workforce planning: Manager of Waitrose do appropriate workforce arranging before
employing people inside organization. For this, director needs to find out labor needs and
contract suitable number of specialists in like manner. Principle premise of choice is aptitudes
and capabilities of a person.
Training and development: Training is exceptionally essential to upgrade aptitudes and
skills of workforce (Purce, 2014). In this way, administrator of Waitrose are require to decide
necessities of their staff individuals and oversee that appropriate preparing program which
satisfies their need.
Job Specification:- It alludes to an archive which comprise of different data with respect
to parts and duties that should be perform by a person in their activity.
JOB SPECIFICATION
Firm : Waitrose
Job title: Assistant HR manager
Qualification:- MBA and PGDM in HRM
Essential Criteria:
 Assure coordination among colleagues.
 Satisfactory information of speculations & administration ideas.
 Have capacity to adequately manage all circumstances.
Needed Criteria:
 Need 7 years experience
 Good attribute & physique
CURRICULUM VITAE
Curriculum Vitae

Name:- PQR
Address:- United Kingdom
Phone No:- 6849545578454
Profile summary:-
MBA proficient have done specialization degree in HR and have an affair of least 7 years to be
a part of association.
Educational Qualification:-
 BCA
 MBA
Specialisation:
 Recruitment & training programme
 Decent management of disputes & conflicts
Declaration:
I herewith declare that all the info provided by me is true in my knowledge.
Date:
Place:
CONCLUSION
According to the mentioned report, it has been said that the department of human
resource management has different functions and purposes and assume essential part in
achieving development and achievement of organization. Administrators are capable to enroll
and select those workers who are aptitudes and have capacity to effectively achieve objectives
and goals of organization. There are different qualities and shortcomings related with enlistment
and choice approach which they needs to consider before procuring workforce. Utilization of
various HRM practices at work environment gives different advantages to both business and
worker. These helps firm in viably raising its profitability and benefit. It is vital for each business
firm to keep up solid worker connection so work should be possible in a compelling way.

REFERENCES
Books and Journals