Human Resource Management Report: Wesfarmers Company Analysis

This report provides a comprehensive analysis of human resource management (HRM) practices within Wesfarmers, a leading Australian company. The report is divided into two main parts, with the first part outlining the key functions of HRM, including recruitment and induction of new staff, performance management, ensuring staff safety, identifying and advancing high-performance staff, promoting diversity, encouraging staff retention, and resolving disputes. The second part delves into how Wesfarmers can effectively carry out its business activities through strategic HRM, focusing on employee engagement, training and development, leadership styles, and the importance of maintaining a strong organizational culture. The report highlights how effective HRM contributes to enhanced profitability, employee satisfaction, and overall business success, supported by various academic sources.

Running head: Human resource management
Human resource management

Human resource management
Table of Contents
Introduction.................................................................................................................................................3
Part 1...........................................................................................................................................................3
Part 2...........................................................................................................................................................6
Conclusion...................................................................................................................................................8
References...................................................................................................................................................8
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Introduction
The main aim of this paper is to explain and outline the significance of human resource
management. Wesfarmers Company has been taken in the task to outline the functions of the
HRM. The company was incorporated in 1914 was a cooperative to render the services and
products to the consumers. It is one of the leading and growing companies in the Australia. The
report is distinguished in the two parts in which first part will explain the functions of HRM and
second part will explain that how the company can carry the business activities effectively. It
discusses that how HRM helps to increase and enhance the profitability and outcomes of the
firm. More detail of the task has been detailed below.
Part 1
Recruits and inducts new staff
Wesfarmers appoints talented and potential employees for performing task and duties effectively
and efficiently. The company strives to employ the most talented and skilled employees in the
workplace. Each and every employee in Wesfarmers is responsible for their day to day
operations and activities. The company uses assessment centers methods to recruit the talented
and potential candidates within the organization (Cardona and Morley, 2013). The organization
has more than 220,000 employees that are motivated and encouraged by the human resource
management of the firm in a hassle free manner. The main objective of the company is to
maintain discipline and courtesy in the workplace to increase and maximize the profitability of
the firm. Wesfarmers abides by various acts like anti discrimination regulations, equal
employment opportunity law and health and safety act. Along with this, Wesfarmers checks and
evaluates the personal background of the candidates to appoint potential and skilled employees
within the organization (Bratton and Gold, 2017).
Manages staff performance and engagement
It has been noted that Wesfarmers uses performance system to analyze and identify the
performance and productivity of the efficient employees. The performance system helps in
improving the effectiveness of the workers and further it also motivates the employees for
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fulfilling the roles and responsibilities in an effective manner. By using this system, the company
is able to eliminate and reduce the gap between employee and employer. The main aim of this
performance system is to increase and enhance the morale, confidence and job satisfaction of the
workers. Aside this, training and development programs and sessions are held by Wesfarmers to
motive the candidates for performing roles and responsibilities. Feedback and opinions are
collected by the top management to judge the effectiveness and efficiency of the employees.
Along with this, performance appraisals and incentives are provided to determine and improve
the employee engagement towards the jobs.
Ensure that staff operates safely
It shall be noted that health and safety concern is quite little in Wesfarmers Company. Safety is
one of the significant concerns for the organization in order to fulfill the demands and needs of
the customers. The organization follows safety rules and regulations to attract and retain a
number of customers in the global market. Wesfarmers also focuses on the alcohol and drugs that
have a great impact on the health of people. The organization maintains an emergency exit and
fire extinguisher to protect the health and safety of the employees. Along with this, skilled and
potential employees are appointed by Wesfarmers to handle and reduce the grievances of the
consumers. Besides this, the employees in Wesfarmers use proactive gear to manage the work of
electricity at the workplace. Furthermore, Wesfarmers abides by health and safety act to maintain
a favorable working environment within the organization (Aswathappa, 2013).
Identifies and advances high performance staff
Wesfarmers is engaged in offering the rewards and performance appraisals who has performed
task and duties effectively and given best efforts to fulfill the long term mission and vision of the
firm. The managers and top management need to identify and analyze the deserving and capable
applicants to attain the long term goals and objectives of the firm. The rewards and incentives
help in motivating the talented and skilled employees within the organization. Motivating
employees also lead to maximize profitability with minimizing the extra cost of the firm. This
strategy also helps in determining the success and growth of the organization. It shall be noted
that CEO Richard Goyder provides incentives and rewards to the skilled and talented employees
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within the organization. By using effective performance system, the company has been able to
maximize the satisfaction level of the workers.
Advances a diversity agenda across its staff and management base
Diversity plays a significant role in Wesfarmers Company to increase the sale and revenue of the
firm in the international market. Wesfarmers ensures that all the workers understand and know
the procedures, policies and safety rules in the workplace. Various training and development
sessions are held by the firm to reduce cross cultural barriers at the workplace. Diversity is
appointed by the organization to accomplish the desired targets and goals. Diverse work team let
the workers get to know and value one another as individuals. It shall be noted that diversity
team also flourish and expand the experience and views of all the employees on the team. The
company also provides equal opportunities and responsibilities to the workers for enhancing their
performance and outcomes. Wesfarmers creates a empowered atmosphere within the
organization that helps to welcome the diverse skill set and empowers them to do work
effectively as a team. Along with this, leaders in Wesfarmers can be very effective and efficient
in helping to establish morale and inspire the employees to perform best at the workplace. To
create diversity at the workplace, orientation programs are held by the organization to make the
employees familiar with the firm (Varma and Budhwar, 2013).
Encourage staff to stay at the organization
Wesfarmers uses unique and dynamic strategy to encourage and inspire to the employees stay in
the company. Wesfarmers is one of the biggest and well known companies across the world. To
encourage the employees towards the employment, various career development and learning
programs are being held by the organization. The company provides discount, incentives, bonus
and disability benefits to the workers in order to make happy them at the workplace. The top
management of the company recognizes and analyzes the strengths of the workers to encourage
them effectively. Apart from this, leaders set the favorable working environment within the
organization in order to reduce and handle the issues and problems of the workers. Moreover, the
top management builds and boosts confidence and loyalty among the team members (Budhwar
and Debrah, 2013).
Resolves disputes and negotiates pay and benefits
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Wesfarmers recruits workers as per the needs and requirements of the job profile and pay them
according to their capability and potential. Therefore various challenges are being faced by the
company regarding pay and wages. Wesfarmers resolves the disputes and issues of the
employees with the help of decision making process. HRM plays a significant role to handle the
complaints and obstacles of the workers (Arulrajah, Opatha and Nawaratne, 2015).
Part 2
HRM is considered the backbone of each and every company to handle and eliminate the issues
and hurdles of the employees. The management of Wesfarmers also manages the issues and
concerns of the workers. The company uses effective and unique strategies to improve and deal
with the high turnover in the organization. It has been analyzed that top management and leaders
needs to maintain unique and strong relationship with employees to gain competitive advantages
in the marketplace. As per the Brewster (2017), it is effective and important for the organizations
to attract and retain its workers by providing additional benefits to them. For this purpose, the
company needs to compare the salary structure and framework with other competitors. For
employee engagement, the top management and leaders need to understand and know the
individual learning styles and preferences. It will also help to maintain positive working
environment in the organization. It has been analyzed by Renwick, Redman and Maguire (2013)
that human resource management should provide various types of opportunities to the employees
for making unique decisions within the organization. Along with this, promotion and
advertisement strategies shall be used by Wesfarmers to attract the maximum number of
candidates in the organization. In addition, it has been stated that the company should use
effective and unique training and development methods and techniques to enlist the right and
appropriate candidates at the workplace. Proper roles and responsibilities shall be assigned to the
workers for increasing and enhancing the profitability and outputs of the firm and employees as
well. By assigning the roles and responsibilities as per the having potential and capability of the
workers can enhance the efficiency and effectiveness of the candidates towards the employment.
Apart from this, health and safety act and legislations are used by Wesfarmers to maintain a
strong and unique culture at the workplace (Hanson, 2013). Leadership also plays a significant
role to assist and guide the workers at the workplace. It has been studied that transformational
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and democratic leadership styles shall be used by firm to supervise the activities and functions of
the firm as well as employees.
After the various researchers, it has been analyzed that motivation of the workers is significant
and effective for the company to enhance and maximize the revenue and returns. Cardona and
Morley (2013) noted that HRM plays a fundamental role in employee engagement and
commitment. They keep an eye on the performance and productivity of the workers in order to
inspire them towards fulfilling the objectives and goals. HRM should focus on the performance
management system to analyze and examine the effectiveness and value of the workers. Various
motivation techniques shall be initiated by the company to overcome the competitors in the
marketplace. Medical services, health insurance, bonus and incentives shall be provided by the
HRM to enhance and motivate the number of the workers at the workplace. Performance
appraisal must be done by Wesfarmers annually to retain the maximum number of applicants
within the organization (Kehoe and Wright, 2013). According to the literature given by Jackson,
Schuler and Jiang (2014), proper recruitment and selection methods shall be implemented by the
top management and leaders to recruit the talented and experienced applicants within the
organization. Apart from this, HRM and top management should focus on the customer
satisfaction and inventory to create a good image in the minds of the consumers. Proper planning
and strategies shall be made by the firm to eliminate and detect the safety concern and issues at
the workplace. Furthermore, specific score cards for each and every department shall be
developed by Wesfarmers to handle the complaints of the workers. A strong and dynamic culture
must be maintained by the top management and leaders to increase and enhance the employee
commitment and loyalty (Ates et al, 2013). Also, it helps the company to cope with rivalries in
the international market. It has been studied that Wesfarmers should focus on the background
and personality of the candidates while appointing a new candidate within the organization. The
company should focus on the employee commitment to stay in the competitive market. HRM
should maintain diversity at the workplace to reduce absenteeism in the organization. Effective
and unique human resource information system shall be used by the firm at the workplace.
Besides this, communication also plays a vital role to reduce the tensions and stress of the
workers. Strong and unique communication should be maintained by leaders and top
management to make a reciprocal relationship with workforce (Speklé and Verbeeten, 2014). In
addition, compensation policies also shall be made by Wesfarmers to increase the efficiency of
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the workers. It has been revealed that top management should focus on the resistance to change
to carry out the business activities and operations successfully. Training and developing
coaching must be provided to the workers in order to tell them the advantages of the managerial
changes within the organization. It will also help to overcome the competitors and will reduce
the extra cost of the firm (Kim and Sung-Choon, 2013). The top management and managers
should reduce the conflict and issues of the candidates by maintaining a unique relationship with
them. Apart from this, job analysis and job design must be done by the organization to recruit
capable and right candidate. Job design aims at explaining and outlining duties and
responsibilities into a single unit of the work for the attaining of specific objectives and goals.
The company also should protect the rights and interest of the workers and they should work
towards the welfare of the workers. It shall be noted that personnel research shall be done by the
HRM to gather employee’s opinion and reviews on the salaries, wages, promotions, welfare,
working conditions and leadership etc. Such types of researchers help in understanding and
knowing employee’s satisfaction, employee termination and employee turnover (Jackson,
Schuler and Jiang, 2014). A sustainable HRM is maintained by Wesfarmers to overcome the
issues and challenges related to the workers. Human resource management is all about the
increasing and enhancing employee performance and productivity to their highest level
corresponding to their role in the organization. It has been stated that organizational results are
significant and fundamental attributes as well because it helps in making a dynamic goodwill in
the market. The policies and practices of the HRM and organizational structure have direct
impacted on the productivity and outcomes of the firm. Further, it also helps in fulfilling the
needs, requirements and expectations of the employees as well as consumers. Along with this,
Wesfarmers should focus on the organizational structure to provide best services in the
marketplace.
Conclusion
Form the above discussion, it can be concluded that human resource management is an important
part of each and every firm. As the same way, it also plays a vital role in Wesfarmers to increase
and maximize the sale of the firm. Wesfarmers is a popular company that has a number of stores
in the marketplace. The above analysis shows that how the company operates its business
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activities and operations effectively. Apart from this, here is the discussion about the policies and
practices that have been implemented by the firm within the organization.
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