WEL118 - Human Service Organizations Report - Analysis

This report provides an in-depth analysis of the Australian Red Cross, a prominent humanitarian aid and community services organization. It details the organization's structure, funding sources (including community support and government grants), and key activities such as providing community services, emergency aid, and assistance to migrants. The report examines the services offered to diverse populations across Australia, the staff profile, and the influence of government policies. The research methodology includes information gathered from the official website, financial statements, annual reports, and scholarly journals. The report highlights the importance of information processing and creative thinking in the learning process and research. The Australian Red Cross is a non-governmental and not-for-profit organization that operates under the values of the International Red Cross and Red Crescent Movement.

Human Service Organizations
NAME OF STUDENT:
NAME OF COLLEGE:
AUTHORS NOTE:
Running Head: HUMAN SERVICE

HUMAN SERVICE
Part1
Organizational details
The Australian Red Cross is a prominent humanitarian aid and community services charity firm
in Australia and is subsidiary to the government. Red Cross Australia was formed in 1914 and
was established by royal charter. The Australian Red Cross Society is Australian National
Society of the International Federation of Red Cross and Red Cross Societies and is division of
the International Red Cross and Red Crescent Movement. The organization is governed by
elementary values of the International Red Cross and Red Crescent Movement and the
humanitarian organization is secular, fair minded, equitable and autonomous in nature.
Funding
As opined by Ali (2016) the main source of funding for Australian Red Cross is community
supports and government donations. The community aid is the money earned from the Australian
public which is earned in the form of routine monthly donors, single donation gifts, bequests,
corporate support and third party community fund raising. The donations received from federal,
state and territory government is other origin of funding for Australian Red Cross. The other vital
source of funding of Red Cross Australia largely includes earnings from commercial operations
such as retail stores, vocational first aid training and the sale and hire of Red Cross products and
equipment.
Key Activities
As opined by Fitzpatrick & Molloy (2014) the key activities of Australian Red Cross includes
raising funds through community support and government grants, appealing to volunteers and
members for joining the organization, providing humanitarian community services to the
community, providing training to individuals in various types of courses, organizing blood
donation camps, providing emergency services and promoting international peace.
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HUMAN SERVICE
Type of organization
Red Cross Australia is a Non-governmental and not for profit organization, which depends
mainly on public funding and grants from government in order to carry out their major activities
and services.
Service setting
As opined by Phillips & Goodwin (2014) the service setting of Red Cross Australia is
community based which means that it provides a large number of humanitarian services to
various members of community who are in need.
Population served
Red Cross Australia provides services to all types of people irrespective of age, need and
location. Red Cross offices, shops and training locations are located in all the states of Australia
namely New South Wales, Victoria, Western Australia, Southern Australia, Tasmania,
Queensland, Australian Capital Territory and Northern Territory. The offices and the training
centres of Red Cross Australia can be accessed easily by both urban and rural population very
easily given the accessibility of the locations.
Services provided
As stated by Langton & West (2016) Australian Red Cross offers a wide array of services to the
community which includes community services, aid in emergencies and help for migrants during
transition. The community services of Australian Red Cross includes services for elderly people,
NDIS services, mental health services, homelessness services, services for Aboriginal and Torres
Strait Islander people and services for people in judicial system. The help offered during
emergency services of Australian Red Cross includes preparation during emergencies, taking
care of oneself and recuperating from emergencies. It also provides resources to help people in
emergencies. The help offered by Australian Red Cross to migrants during transition services
includes emergency relief help, restoration family link services, service to people in detention,
service for trafficked people, services for asylum seekers and services to refugees.
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HUMAN SERVICE
Staff profile
As stated by Somasundaram & Davies (2014) The Australian Red Cross offers a large variety of
humanitarian services to the community through its multiple volunteers and partners who had
completed various courses and training that are offered by Australian Red Cross such as standard
training, specialized training, mental health training, first aid training for schools and workplace.
Government policies and legislations
The Australian Red Cross is an auxiliary to Australian government and therefore it receives
funds in the form of grants for providing services to community. As opined by Grosser (2016)
the Department of Foreign Affairs and Trade of the Australian Government works with
Australian Red Cross regularly in order to provide humanitarian service to the community. The
policy of the Australian Government named DFAT and NGOs: Effective Development Partner
helps in outlining the approach of the Australian Government regarding working with NGOs so
as to support the development policies of Australian government.
Part 2
The information regarding the Australian Red Cross was mainly found on the official website of
the organization which provides detailed information regarding their operations and services. In
addition to their official website, information was also retrieved from the financial statement and
annual report of Australian Red Cross that is available on internet. Further information
regarding Australian Red Cross was also collected from various academic and scholarly peer
reviewed journals which provided credible vital information regarding the organization and its
various activities. During the course of research, I realized that one of the most important aspect
of learning process is information processing as large volumes of information could be found
regarding a single topic. Therefore it is very necessary to process the information accordingly.
The other most important thing which I have learnt about research and learning is that creative
thinking is a very important part of research and learning which has helped me to complete this
assessment.
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HUMAN SERVICE
References
Ali, T. M. (2016). Impacts of government funding on the mental health non-government
organizations in the northern territory, Australia. Global Business and Management
Research, 8(4), 19-30. Retrieved from https://search.proquest.com/docview/1882037555?
accountid=30552
Fitzpatrick, T., & Molloy, J. (2014). The role of NGOs in building sustainable community
resilience. International Journal of Disaster Resilience in the Built Environment, 5(3), 292-
304. doi:http://dx.doi.org/10.1108/IJDRBE-01-2014-0008
Grosser, K. (2016). Corporate social responsibility and multi-stakeholder governance: Pluralism,
feminist perspectives and women's NGOs. Journal of Business Ethics, 137(1), 65-81.
doi:http://dx.doi.org/10.1007/s10551-014-2526-8
Langton, J., & West, B. (2016). One hundred years of annual reporting by the Australian red
cross: Building public trust and approbation through emotive disclosures. Accounting
History, 21(2-3), 185-207. doi:http://dx.doi.org/10.1177/1032373216647756
Phillips, R., & Goodwin, S. (2014). Third sector social policy research in Australia: New actors,
new politics. Voluntas, 25(3), 565-584. doi:http://dx.doi.org/10.1007/s11266-013-9351-z
Somasundaram, T., & Davies, B. J. (2014). Collaboration to improve evacuation centre
operations in Queensland. International Journal of Disaster Resilience in the Built
Environment, 5(3), 305-317. doi:http://dx.doi.org/10.1108/IJDRBE-01-2014-0012
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