Humber Bookstore Case Study: Security Vulnerabilities & Solutions

This case study analyzes the security and network problems at Humber Bookstore, focusing on issues such as email spam, virus attacks, and poor network performance. The report details the negative effects of these problems, including data loss, reduced productivity, and customer dissatisfaction. Recommendations are provided to improve security measures, update antivirus software, and enhance network management. The study concludes by emphasizing the importance of addressing these issues to ensure the bookstore's efficient operation and customer satisfaction. Desklib offers a wealth of similar case studies and academic resources for students.

Running head: CASE STUDY ON HUMBER BOOKSTORE
Case Study on Humber Bookstore
Name of the Student
Name of the University
Author Note

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CASE STUDY ON HUMBER BOOKSTORE
EXECUTIVE SUMMARY
The report focuses on the problems and the solutions of the same in the Humber Bookstore.
There is lack of security on the information and the official email in use is flooded with
unwanted emails from different sources which are not required in our profession. The
network is also very slow that hampers and delays our work and make the customers furious.
The computers are not secured by the new and updated version of antivirus that has resulted
to the flow of viruses in the computers and we have lost most of the important documents.
This report is formulated so as to request you to solve the problems that are arising in the
organization.

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CASE STUDY ON HUMBER BOOKSTORE
INTRODUCTION
Security is the most important factor that very organization takes care of. Security is the
freedom or protection against the possible harm caused by the external or unwanted forces to
a person or organization (Collins, 2016). Every organization is aware of the importance of the
security which includes the security of the buildings, employees and finance. In spite of all
the protections taken by the organizations, lack of security happens in some cases. Lack of
security within the organization is mostly experienced in the operating systems. There are
issues in the organizations like spams, virus attack in the computers and in the operating
systems, malware in the computers and carelessness in the monitoring of the network within
the organization (Zafar, 2013).
STATEMENT OF THE PROBLEM
It has been noticed that our email is flooded with unwanted and irrelevant messages
from different sources. As a lot of operations by the visitors and buyers as well as the staff
members are performed on the computers present, more problem has arose related to the
same. The inbox of the official mail was filled up of the messages that promoted the fake
designers and the goods, bonuses promising people to become rich easily and quickly
(Petlier, 2016). There are useless mails regarding the job openings in various sectors and
locations and others which state that a person needs to improve their skills in order to get a
job or his or her job. Most of the computers are infected with viruses as the anti-virus
software was absent in most of them. The computers in which the anti-virus software were
installed, were either outdated or have become corrupted that did not work according to the
expectations which affected the computers badly. The system or the persons responsible for
managing the network was incapable and irresponsible. Every time a person need to surf the

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CASE STUDY ON HUMBER BOOKSTORE
internet, the person complains about the loss of connection and the other persons are also not
able to do their work (Layton, 2016).
EFFECTS OF THE PROBLEM
The useless and the irrelevant mails or the spam in the organizations’ self-email,
cause major problems while handling the emails and queries of the visitors and other staff
members. Emails do play the most important role in doing the regular tasks of the
organizations. Recently, we have noticed that one of the employees of the organization has
unintentionally opened a spam message that led to the download of a spyware into the
system. Lack of proper installation as anti-virus software in the computers caused loss of the
most of the important data. Event there were corrupted files in the computer which slowed
down the functioning of the computers. The people who used the computers to search for the
list of the books in the store got enraged and there was major loss in the sales of the
organization. Poor network management leads to low productivity in the computer. There
was no internet connection for a stretch of four days and the customers were really furious.
Out of the many computers in the bookstore, only a few were working and the customers had
to wait for long in order to purchase books.
RECOMMENDATIONS
It is recommended that the computers should be well protected and the software
should be installed and updated as and when required. It is a request from us to protect the
emails so that no other useless and irrelevant emails are received. The emails and other such
accounts that are not required often should be protected by password and are to be opened
and accessed with the permission of higher authorities.

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CASE STUDY ON HUMBER BOOKSTORE
CONCLUSION
To conclude, each and every organizations has to face some or the other problems.
The Humber bookstore’s main problem is regarding their computer systems which is the
most important and the frequently used device both by the members of the organization and
the customers. Problems like spam messages in the emails, attack of virus into the system and
improper functioning of the network system causes major damage to the organization as it
has a worst affect in the performance of the bookstore.

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CASE STUDY ON HUMBER BOOKSTORE
REFERENCES
Collins, A. (2016). Contemporary security studies. Oxford university press.
Layton, T. P. (2016). Information Security: Design, implementation, measurement, and
compliance. Auerbach Publications.
Peltier, T. R. (2016). Information Security Policies, Procedures, and Standards: guidelines
for effective information security management. Auerbach Publications.
Zafar, H. (2013). Human resource information systems: Information security concerns for
organizations. Human Resource Management Review, 23(1), 105-113.