HURM07001 - Retention and Improvement Strategies: People Management

This report discusses the critical role of employee retention in organizations, highlighting its impact on productivity, employee morale, and overall success. It emphasizes the importance of retaining talented employees to minimize turnover costs and maintain a skilled workforce. The report explores strategies such as hiring the right people, optimizing the onboarding experience, creating a culture of recognition and feedback, and developing employees through training and internal promotions. It also touches on the significance of constructive feedback and long-term goal setting for employees. Furthermore, it includes a reflective essay discussing the skills developed, lessons learned, and future applications, providing a comprehensive overview of effective people management practices. Desklib provides access to a wealth of resources, including solved assignments and past papers, to support students in their academic endeavors.

Introducing people
management.

Table of Contents
Introduction......................................................................................................................................3
Discuss retention and how organisations can improve employee retention...............................3
Reflective essay...........................................................................................................................6
Conclusion.......................................................................................................................................7
References........................................................................................................................................8

Introduction
Employee retention refers to the ability and the efforts of an organisation to retain the
employees of the company. It is important for the company to retain their talented employees as
they are the one that will help the company in completing their tasks effectively and efficiently.
In order to retain the employees for a longer duration of time, it is important for the company to
motivate the employees and boost the morale of employees as it will help the organisation in
enhancing the productivity and performance of the employees (Dawson and Carson., 2020.).
Employee retention will make sure that the company is having a low employee turnover rate and
are saving the cost of recruitment and training of new employees. It will also help the company
in having a workforce which is expertise in their sectors and are working according to the
requirements of the company. It will create a loyal workforce for the company which is essential
for the company in order to achieve success.
Main body
Discuss retention and how organisations can improve employee retention
Employee retention is one of the major task of human resource management of the company. If
an employee is not satisfied with the workings of the company, they will sooner or later will
resign from the job. Working environment also plays a major role in the satisfaction of
employees. If the working environment of a company is negative then it will have a negative
effect on the productivity of employee whereas if the environment of a company is positive then
it will help the employee in increasing their productivity (Travaglia and Miller., 2018.). Positive
working environment will not only have good impact on the efficiency of the employee but will
also have a good impact on the mental health of employee. If a company have high employee
turnover rate then it is not good for the company as recruitment of an employee includes high
cost for the company such as recruitment cost, selection cost, training cost and if the employee
leaves the job, the cost invested by the company in the employee will go in waste. It is important
for the company to make sure that they are able to retain the employee for a longer duration of
time. Low retention rate will have a negative impact on the reputation of the company as the
talented employees will not be willing to work in a place where there is no job satisfaction
(Wirahadikusumah and et. al., 2019.). Human resource is one of the most important resource of
the company and it is important for the company to make sure that they are working in order to
retain the talented employees of the company. Human resource is a crucial investment of the

company and it is important for the company to hire right people for the right job. If the
company is unable to recruit right employee for the right job then it will have a negative impact
on the workings of the company. Retention of employees will make sure that the company is
working in the right direction and the employees of the company are satisfied with the
management of the company (Perkins and Jones., 2020.). It will help the company in enhancing
their reputation and will make sure that the company has a pool of talent which can help the
company at the time of urgent recruitment.
In order to improve the retention of employee following steps must be taken into consideration
by the company.
Hire right people: The first stage of retention is hiring right employees in the
management of the company. It is important for the company to make sure that they are having
correct set of employees for the workings of the company. If the company is unable to hire right
talent in the organisation then their will be low employee retention in the company which is a
complete loss for the company. It is observed that disengaged employee are likely to leave the
organisation within 90 days as compared to engaged employee (Marinakis, Nikolopoulou and
Doukas., 2018, March.). It is important for the company to engage their employees in the
training or workings of the company so that they feel valued and will also be able to become
more productive for the organisation.
Optimize the on boarding experience: It is important for the company to make sure that
the on boarding experience of the employee is good in order to retain the employee for a longer
period of time. On boarding does not only include providing offer letter to the employee, giving
office tour or setting up a desk for the employee but in order to retain the employee the on
boarding experience of a employee can last for one year. It is important for the company to
create a good first impression on the employee and communicate clearly with the employee
about expectations of the company and the workings of the company. Providing structured
opportunities will help the company in enhancing the potential of the employee and will also
help the employee in developing job satisfaction as they are continuously learning something
new in the organisation.
Create a culture of recognition and feedback: It is important for the company to create
a learning culture of the organisation (O'brien., 2019.). It will help the company in developing
new skills in their employees and will also make sure that the employees are not engaged in

useless office politics. It is important for the company to create an employee recognition
program which will help the company in increasing the morale of the employees and will also
make sure that the employees of the company are highly motivated towards the workings and
tasks assigned to them. It will help the company in enhancing the performance of the employees
and will help the company in retaining employees. Awards and rewards, appraisals and monetary
benefits highly boost the self confidence of employees and will also enhance the learning power
of employees which is beneficial for both employer and employee.
Develop the employees: Internal promotions and hires are one of the best way of
motivating and retaining employees in the organisation. In order to develop the skills of the
employees it is important for the company to make sure that they are providing proper training
and coaching to the employee which will work as a support for the employees of the company
(Shields., 2018.). It is important for the company to provide proper support in the workings to the
employees so that better engagement of employees can be achieved. It is essential for the
company to make sure that they are creating long term goals for the employees of the company
so that there is a scope of regular performance appraisals. Constructive feedbacks will help the
company in improving the performance of employees and will also enhance the motivation of the
employees. It is important for the company to make sure that correct feedbacks are provided to
the employees as the process of feedback can turn into a disaster if personal difference get
involved in the process. Feedbacks will help the company in creating a learning environment in
the organisation where people are willing to learn new things and are wiling to improve and
enhance their productivity as well as their performance.

References
Books and Journals
Dawson, V. and Carson, K., 2020. Introducing argumentation about climate change
socioscientific issues in a disadvantaged school. Research in Science Education, 50(3),
pp.863-883.
Dean, D.J., 2020. Introducing Workplace Spirituality as a Catalyst to Transform from
Dysfunction to Organizational Convergence. In Organizational Metaphors (pp. 63-78).
Palgrave Macmillan, Cham.
Komorowski, M. and Picone, I., 2020. Introducing the book: The concept of creative cluster
development. In Creative Cluster Development (pp. 3-18). Routledge.