ITC563 IT Management Issues: ICT Application in Courier Companies

This ITC563 IT Management Issues assessment explores the role of Information and Communication Technology (ICT) in modern courier businesses. It highlights how technologies like GPS, software for tracking, and enhanced communication systems contribute to shorter delivery times, improved customer satisfaction, and efficient operations. The report emphasizes the value of ICT in reducing supply chain variability, enabling better forecasting, and improving coordination between manufacturing, distribution, and retail. It also discusses the importance of information usability for effective decision-making, referencing academic sources to support its claims. The report concludes that ICT advancements not only enhance business operations but also improve security and customer trust in courier services. Desklib provides access to similar reports and solved assignments for students.

ITC563
IT Management Issues
Assessment-1
ICT in Business
Student Name: Abdul Aqeel Student ID: 11612827

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Abdul Aqeel 11612827
The information & communication technology for everyday operation of
business in courier companies
ICT technologies are used in the current business environment to perform the
operation in the courier based organization. Innovation has a ton to do with the
improvements that this arrangement of messenger administrations has expanded its
degrees. Prior work was finished by users that are currently being finished by PCs
and vehicles. There are numerous organizations who arrange dispatch
organizations. These organizations convey products to the clients from a city to any
city according to the client necessity. Programming is utilized to monitor the
occasions identified with the products proficiently. The drivers of dispatch vans are
given GPS following, a framework that enables them to explore in the obscure
grounds only for conveying the client products. Accordingly, the clients can be totally
guaranteed for the decency and the client has asked to be conveyed for make
correction individual at the perfect time. The following framework encourages them
to know the way of the vehicle and if something incorrectly occurs with the client's
products, and after that it is dealt with. With the change in the field of innovation,
there has been the evacuation of the security issues. It has not just expanded the
consumer loyalty, additionally encouraged more individuals to utilize the dispatch
administrations. The innovative advances or the ICT technologies are being utilized
as a part of the business to improve the dispatch organizations for the clients
 GPS
 Shorter Delivery Times
 Better Communication (Zhou, Hsu & Wang, 2012)
The value of information and communication technology to an organization
Information and communication technologies are implemented to change process to
end up data that persons can use to understand their corporate condition. This
condition incorporates the suggestion, as well as auxiliary components like
providers, customers, candidates, economic, and in addition general innovative,
genuine, political and land issues. The sort and measure of data gained relies upon
the business condition and this data is either unmistakable, where the cost of get-
together the data is quantifiable, or immaterial, where the esteem is harder to
evaluate.

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Abdul Aqeel 11612827
 It reduces inconstancy in the inventory network.
 It enables providers to improve figures, representing advancements and
market changes.
 It empowers the coordination of assembling and dissemination frameworks
and systems.
 It empowers retailers to better serve their clients by offering devices for finding
wanted things.
 It empowers retailers to respond and adjust to supply issues more quickly.
 It empowers lead time diminishments (Grunt & Grabowska, 2017).
Information must be valuable for the organization; it is also possible to look at the
business value that resulted from the decision where the information was used.
Information value for the user or organization can be described by using the
usability of the information. Usability can be characterized in many ways. When
evaluating information products, the efficiency, effectiveness, context coverage
can be measured by using quantitative data. The other criteria are mainly
qualitative and subjective. Information is used for decision making, that means
usability, usefulness or utilization of an information product is an important
benchmark for its value (Quigley, Walls, Demiral, MacCarthy & Parsa, 2018).

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Abdul Aqeel 11612827
REFERNCES
 Grunt, N., & Grabowska, S. (2017). The Application of Computer Systems
Used in Logistics Centres by Courier Companies. EBESCO Information
Services, 12 Issue 2, p145-153. 9p.DOI: https://doi.org/10.26493/1854-
4231.12.145-153
 Quigley, J., Walls, L., Demiral, G., MacCarthy, B., & Parsa, M. (2018).
Supplier quality improvement: The value of information under uncertainty.
European Journal of Operational Research, 264(3). DOI:
http://dx.doi.org/10.1016/j.ejor.2017.05.044
 Zhou, B., Hsu, J., & Wang, Y. (2012). GIS and GPS applications in emerging
economies: observation and analysis of a Chinese logistics firm. In Societal
Impacts on Information Systems Development and Applications (pp. 51-67).
IGI Global. DOI: 10.4018/jissc.2010070104