MN502 Network Management: Ethical Issues in ICT - Jean Scenario

This report identifies and analyzes the ethical issues arising from a scenario involving the use of Information and Communication Technology (ICT), specifically focusing on violations of intellectual property rights. The report uses ethical theories such as ethical egoism, utilitarianism, and duty-based ethics to analyze the scenario and determine the appropriate course of action. It concludes that the individual in the scenario acted unethically by not acknowledging the intellectual work of others, potentially leading to negative consequences for their career, company, and personal relationships. The report highlights the importance of ethical values like trustworthiness and responsibility in the ICT profession, and emphasizes the need to adhere to professional codes of conduct to avoid violating intellectual property rights. Desklib offers more solved assignments and past papers for students.

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STUDENT NAME Umangkumar Patel, Junaid Ali, Venkata Divya Bharat
Reddy Poluri, Naveen Chigulla, Akhil Korlagunta
STUDENT ID NO. MIT173120, MIT163311, MIT173885, MIT174017,
MIT174165
COURSE NAME MN_502_Network Manageent in Organisation
ASSIGNMENT TITLE Ethical issues arising from use of ICT technologies
LECTURER A/Prof Nalin Kant Sharda
TUTOR Mr. Dinesh Pandey
DATE 27-Sept-18

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Table of Contents
Introduction................................................................................................................................................3
Ethical Issues arising from the Scenario......................................................................................................3
Ethical Values..............................................................................................................................................4
Analysis of ethical issues.............................................................................................................................5
Discussion on findings and Decision............................................................................................................6
Conclusion...................................................................................................................................................7
References...................................................................................................................................................8

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Introduction
Information and Communication Technology has evolved rapidly in the recent years and
businesses, and companies have adopted ICT tools, and applications in their daily operations and these
tools have quickly changed the way of operations. Although ICT has a vital positive impact on the
society, it raises very grave ethical questions concerning persons, institutions and corporate
organizations utilizing ICT products and applications. The core ethical issues arising from ICT
implementation include invasion of corporate and individual privacy, intellectual property rights, values
preservation as well as individual and societal rights. This paper will pinpoint and describe the ethical
issues arising from the Jean scenario, analyze the ethical issues utilizing ethical theories framework and
then give the final decision justified from ethical and practical angels.
Ethical Issues arising from the Scenario
Ethics concerned with ICT sector are known as computer ethics or Cyber ethics or internet ethics
or ICT ethics, and they deal with how ICT professional should make decisions concerning professional
and social conduct1. In the Jean scenario, a violation of the intellectual property rights is the core
ethical issue arising. Computer code is intellectual property, and in this case, the property belongs to
Jean’s co-worker and the other to a different company. The Jean scenario raises various issues of
intellectual property; providing proper credit for intellectual property and as well as issues with
copyrighted work. The code of a different company was presumably copyrighted. Intellectual property
can be elaborated as a property category that encompasses human intellect intangible creations
comprising patents, copyrights, trademarks, trade secrets and publicity rights2. In this case, Jean
violated the professional ICT ethics in two scenarios; lacking to give credit for another individual’s work
and utilizing presumably a copyrighted commercial package. Jean had a professional obligation to
acknowledge credit to her source listings in her documentation of the project. Utilization of a
commercial package was inappropriate because authorization issues could arise if her company was not
allowed to utilize the source code.
Ethical Values
Values determine what is right or wrong whether on the personal or organizational level and of
significance is to note that all values are not ethical values3. Core ethical values include trustworthiness,
respect, and responsibility. From Jean’s case, the core values arising are trustworthiness and

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responsibility. Trustworthiness composes of the following behavioral qualities; integrity, honesty,
loyalty, and reliability. Honesty involves truth-telling, avoidance of both deception and misleading.
Loyalty involves protecting and promoting certain individuals and organizations’ interests4. Therefore,
the ethical value of trustworthiness is relevant to this case because of the behavioral qualities of
honesty and loyalty. Jean lacks trustworthiness because she was not honest since she did not
acknowledge the work of others in her documentation yet she had used their work in completing her
project. Also, she was not loyal because she did not protect and promote the interests of the other
company commercial package and her co-workers work for utilizing them and not acknowledging them.
Responsibility as an ethical value involves being accountable for our actions and who we are5.
Accountability means an individual is not shifting blame and not claiming credit for the work of others.
Responsibility as an ethical value is relevant to Jean's case because Jean was not responsible because
she took credit for the knowledge he accumulated from the source listings containing the work of others
and was not accountable.
Analysis of ethical issues
I will utilize various three ethical theories and their principles to guide me in undertaking an
ethical analysis of the jean case namely, ethical egoism theory, utilitarianism theory, and duty-based
ethics theory. Ethical egoism Theory argues that every individual should conduct himself or herself in a
way that promotes the individuals own interests. It has been elaborated that egoists’ society does worst
for themselves that an altruist’s society6. The principle of individuals own interests supported by the
ethical egoism theory drove Jean to utilize others source codes without acknowledging their
contribution in her documentation.
The other ethical theory is the utilitarianism which implements the principle of utility which is
the morality's foundation and the criteria for determining what is wrong or right. The core point of
utilitarianism theory is that our action outcomes should produce happiness for everyone it affects7. The
theory further makes assumptions that it is possible to measure the harms and benefits of our actions
and determine its overall outcome. The core principle in this theory is happiness for those who are
affected by the action taken. From the case, we can pinpoint that Jean did not consider the
Utilitarianism theory because he did not consider the potential outcomes of her actions to her co-
worker, her organization and the commercial software package company. Duty-based ethics theory

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work on the principle that ethics is doing what is right8. Jean's actions contradicted the duty-based
ethics theory since she did not do what is right according to the ICT professionals’ code of conduct.
Discussion on findings and Decision
In Jean’s scenario, Jean has violated the ICT professionals' ethics concluded from the ethical
analysis done using the ethical theories. One theory of ethical egoism theory supports jean's actions, but
the theory has a flaw since it has been found to do worst to those who implement the theory. The
outcome of Jean actions will probably negatively affect the image of her company, her career and also
her friendship with her co-worker. In my perspective, Jean decided not to acknowledge the work of
others in her documentation because she taught about her interests and not the interests of her
company, the commercial software package company or that of her co-worker. The actions of Jean will
not produce happiness for others because presumably the commercial software package was
copyrighted and she did not acknowledge it which it probably hurt the commercial package company
and result in legal action against her current company. ICT professional is so as not to violate intellectual
property rights, and that is what is called doing the right thing. Therefore, Jean went against the duty-
based ethics theory which instills doing the right thing for the right spirit. Jean violated the intellectual
property rights by not acknowledging the intellectual work of others. Therefore, basing on the above
ethics theoretical principles and practical angles, my decision is that Jean acted guided by the ethical
egoism theory by minding her interests of completing the assignment within the assigned period. As
egoists society does worst for themselves, Jean's has done worst for herself, because her actions will
negatively affect her friendship, her career, and her company through legal action presumably to be
filed by the commercial software package company.
Conclusion
The primary ethical issues arising from ICT implementation include invasion of corporate and
individual privacy, intellectual property rights, values preservation as well as individual and societal
rights. Core ethical values include trustworthiness, respect, and responsibility. Ethical theories guide in
decision-making processes in the daily duties of professionals. In Jean's scenario, Jean has violated the
ICT professionals' ethics and will negatively affect her friendship, her career, and her company.

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References
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Conference on "Business Ethics for Good Corporate Governance & Sustainability, vol. 5, GTU
Chandkheda Campus, Ahmedabad, India, 2015, pp. 2-5.
[2] Sullivan A, "CULTURAL HERITAGE & NEW MEDIA: A FUTURE FOR THE PAST," THE JOHN MARSHALL
REVIEW OF INTELLECTUAL PROPERTY LAW, vol. 15, pp. 604-646, 2016.
[3] H Jeroen, v Pieter, and I Poel, Handbook of Ethics, Values, and Technological Design: sources,
Theory, Values and Application Domains.: Springer, 2015.
[4] O.C. Ferrell, J. Fraedrick, and L. Ferrell, Business Ethics: Ethical Decision Making and Cases.: Cengage
Learning, 2014, ISBN #: 9781111825164.
[5] C.S Bernd, T Job, and C Flick, "Ethics of Emerging Information and Communication Technologies: On
the implementation of responsible research and innovation," Science and Public Policy, vol. 44, no. 3,
pp. 369-381, 2017, https://doi.org/10.1093/scipol/scw069.
[6] M Charlesworth and D Sewry, "Ethical Theories and Computer Ethics," in Handbook of Research on
Technoethics., 2008, ch. 13, p. 187.
[7] F Mick, "A Role for Ethics Theory in Speculative Business Ethics Teaching," Journal of Business Ethics,
vol. 138, no. 1, pp. 79-90, Septemeber 2016.
[8] Bowen SA and Prescott P, "Ethical Space," The International Journal of Communication Ethics, vol.
12, no. 2, 2015.
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