Analyzing ICT Standards in HSC Communication - HND Unit 1 Report

This report examines the role of Information and Communication Technology (ICT) standards in supporting communication within the Health and Social Care (HSC) sector. It defines ICT and highlights its impact on organizational communication and operational efficiency in healthcare settings. The report discusses various ICT tools and techniques, such as word processing, databases, and spreadsheets, and their benefits for both service users and providers. It also addresses the legal considerations associated with ICT implementation in HSC, emphasizing the need for awareness and appropriate solutions to potential problems. The report references relevant research on social media management and co-production in healthcare to support its analysis.

TASK 3

 ICT defines as the information communication technology
that assists in the organisation for improving communication
with process and effective system.
 At workplace of HSC, there are different ICT software’s are
using that can be impact on functions and operations of health
care.
 In this way, application management also improve to the
process of work which develop fact communication process.
ICT standards to support the work in HSC

 With this regard, following are certain positive impact
could be seen in the health and social care enterprise:
 Work processing
 Data base
 Spread sheet
ICT tools and techniques

 In order to implied ICT software application system, it is
helpful aspect that assists to make several benefits to health
and social care.
 In this way, communication process will be developing in
significant manner.
Benefits to using in health and social
care

 Following are certain benefits explain for service users and
service providers in health and social care:
 Benefit to service users
 Benefits to service providers
CONTINUE…

 There are several benefits exists in order to implement ICT in
HSC.
 In this aspect, legal consideration uses for protecting from
using of ICT applications in the business environment.
 Awareness regarding this software is needed to provide each
person so that government can develop proper solution for the
particular problem.
Legal consideration in order to use of
ICT that impact on HSC

 Miller, A.R. and Tucker, C., 2013. Active social media
management: the case of health care. Information Systems
Research. 24(1). pp.52-70.
 Van Eijk, C.J. and Steen, T.P., 2014. Why people co-produce:
Analysing citizens’ perceptions on co-planning engagement in
health care services. Public Management Review. 16(3).
pp.358-382.
 Purnell, L.D., 2014. Guide to culturally competent health
care. FA Davis.
REFERENCES

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