ICT Project Management: Project Plan for RAILS Online System
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This project report details the ICT project management plan for Globex's RAILS online system, aimed at improving agricultural practices. The plan covers the Measurable Organizational Value (MOV), scope management, project schedule, Work Breakdown Structure (WBS), risk analysis, and quality management. It outlines stakeholder involvement, resource allocation, and a Gantt chart for project scheduling. The report also addresses potential risks, such as poor system installation and budget miscalculations, and provides a quality management plan to ensure the project's success. The project aims to enhance customer experience, improve employee engagement, and evaluate financial data effectively. The appendices include an annotated bibliography, a closure checklist, and a project evaluation framework.

Running head: ICT PROJECT MANAGEMENT
ICT Project Management
Name of the Student
Name of the University
Authors Note
ICT Project Management
Name of the Student
Name of the University
Authors Note
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1ICT PROJECT MANAGEMENT
Table of Contents
1.Project overview...........................................................................................................................2
2.0 Measurable organizational value (MOV)..................................................................................2
2.1 Desired area of Impact...........................................................................................................2
2.2 Value of the project plan........................................................................................................3
2.3 Stakeholder involved in the project plan...............................................................................3
2.4 Proper timeframe and metric.................................................................................................4
3. Scope management plan..............................................................................................................5
3.1 Detailed scope of the project.................................................................................................5
3.2 List of resources.....................................................................................................................7
4. Project schedule and WBS...........................................................................................................7
4.1 Project schedule.....................................................................................................................7
4.2 WBS.....................................................................................................................................11
4.3 Milestone of the Project plan...............................................................................................11
5. Project risk analysis and plan....................................................................................................12
5.1 Project assumptions.............................................................................................................12
5.2 Risk Assessment..................................................................................................................13
6. Quality management plan..........................................................................................................16
6.1 Philosophy for delivering a quality system to the client......................................................16
6.2 Quality issues.......................................................................................................................16
Bibliography..................................................................................................................................18
Appendices:...................................................................................................................................20
Appendix 1: Annotated Bibliography........................................................................................20
Appendix 2: Closure checklist...................................................................................................20
Appendix 3: Project evaluation.................................................................................................22
Table of Contents
1.Project overview...........................................................................................................................2
2.0 Measurable organizational value (MOV)..................................................................................2
2.1 Desired area of Impact...........................................................................................................2
2.2 Value of the project plan........................................................................................................3
2.3 Stakeholder involved in the project plan...............................................................................3
2.4 Proper timeframe and metric.................................................................................................4
3. Scope management plan..............................................................................................................5
3.1 Detailed scope of the project.................................................................................................5
3.2 List of resources.....................................................................................................................7
4. Project schedule and WBS...........................................................................................................7
4.1 Project schedule.....................................................................................................................7
4.2 WBS.....................................................................................................................................11
4.3 Milestone of the Project plan...............................................................................................11
5. Project risk analysis and plan....................................................................................................12
5.1 Project assumptions.............................................................................................................12
5.2 Risk Assessment..................................................................................................................13
6. Quality management plan..........................................................................................................16
6.1 Philosophy for delivering a quality system to the client......................................................16
6.2 Quality issues.......................................................................................................................16
Bibliography..................................................................................................................................18
Appendices:...................................................................................................................................20
Appendix 1: Annotated Bibliography........................................................................................20
Appendix 2: Closure checklist...................................................................................................20
Appendix 3: Project evaluation.................................................................................................22

2ICT PROJECT MANAGEMENT
1.Project overview
The project report illustrates the objectives of Globex. They want to adopt an online
system and they want to improve the agricultural field. Gkobex wants to help the farmers and the
online system will facilitate them to enhance the productivity. Globex have planned to oto
establish the annual Riverina Agriculture Show. The show is the 3 day event and it is held in
November every year. The RAILS has seen comprehensive growth in recent times and they have
planned to engage more and more volunteers to get their job done. The Indigenous Community
volunteers help them to achieve goals through national network of skilled volunteers. They
provide the training and the assistance to the volunteers and thereby help to organize the RAILS.
The project manager prepares the project plan. The project plan will contain activities on how
they can be able to manage the volunteers as well as the customers.
The project manager will prepare the project plan. The plan will contain the activities, the
scheduled deadline, the scheduled budget, and the project dependencies. The operations analyst
will carry out the feasibility test and will find out the risks.
2.0 Measurable organizational value (MOV)
2.1 Desired area of Impact
Desired area of impact associated with RAILS project are-
Customer: Globex will have a general idea of the issues customers are facing and based
on that they can take the measures to mitigate those issues.
Strategy: Globex by configuring RAILS can take the effective decion to improvise the
business.
1.Project overview
The project report illustrates the objectives of Globex. They want to adopt an online
system and they want to improve the agricultural field. Gkobex wants to help the farmers and the
online system will facilitate them to enhance the productivity. Globex have planned to oto
establish the annual Riverina Agriculture Show. The show is the 3 day event and it is held in
November every year. The RAILS has seen comprehensive growth in recent times and they have
planned to engage more and more volunteers to get their job done. The Indigenous Community
volunteers help them to achieve goals through national network of skilled volunteers. They
provide the training and the assistance to the volunteers and thereby help to organize the RAILS.
The project manager prepares the project plan. The project plan will contain activities on how
they can be able to manage the volunteers as well as the customers.
The project manager will prepare the project plan. The plan will contain the activities, the
scheduled deadline, the scheduled budget, and the project dependencies. The operations analyst
will carry out the feasibility test and will find out the risks.
2.0 Measurable organizational value (MOV)
2.1 Desired area of Impact
Desired area of impact associated with RAILS project are-
Customer: Globex will have a general idea of the issues customers are facing and based
on that they can take the measures to mitigate those issues.
Strategy: Globex by configuring RAILS can take the effective decion to improvise the
business.
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Social: The online system will help to socially interact with all over the internet 24x7.
Operational: The online system will enable the employees of Globex to work flawlessly
from anywhere anytime and from any devices.
Financial: Previously Globex cannot be able to calculate the financial value accurately,
however, the RAILS system will evaluate the values automatically
2.2 Value of the project plan
RAILS has several benefits to offer-
Better: The RAILS comes with enhanced security features. The volunteers can use the
software safely and they will not have to worry about their personal data getting breached.
Cheaper: RAILS has the capability to offer quality software and hardware practices
Faster: RAILS software has the capability to diminish the response time of the between
the volunteers and the employees
2.3 Stakeholder involved in the project plan
RAILS resources and stakeholders have been listed below-
Social: The online system will help to socially interact with all over the internet 24x7.
Operational: The online system will enable the employees of Globex to work flawlessly
from anywhere anytime and from any devices.
Financial: Previously Globex cannot be able to calculate the financial value accurately,
however, the RAILS system will evaluate the values automatically
2.2 Value of the project plan
RAILS has several benefits to offer-
Better: The RAILS comes with enhanced security features. The volunteers can use the
software safely and they will not have to worry about their personal data getting breached.
Cheaper: RAILS has the capability to offer quality software and hardware practices
Faster: RAILS software has the capability to diminish the response time of the between
the volunteers and the employees
2.3 Stakeholder involved in the project plan
RAILS resources and stakeholders have been listed below-
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4ICT PROJECT MANAGEMENT
Adopted by
CEO
Action taken by
Project team
Controls by
Employees
Utilizes by
Customers and
farmers
Interest
Power
2.4 Proper timeframe and metric
Rank Effect Metrics Timeframe
1 Operational Globex will need less
time to finish off the
project activities
3 months
2 Strategy RAILS can aid in
decision making.
They can monitor the
performance of the
employees, they can
know the customers’
demands
2.5 months
Adopted by
CEO
Action taken by
Project team
Controls by
Employees
Utilizes by
Customers and
farmers
Interest
Power
2.4 Proper timeframe and metric
Rank Effect Metrics Timeframe
1 Operational Globex will need less
time to finish off the
project activities
3 months
2 Strategy RAILS can aid in
decision making.
They can monitor the
performance of the
employees, they can
know the customers’
demands
2.5 months

5ICT PROJECT MANAGEMENT
3 Customer OSFMS system 3.5 months
4 Social The employees and
the management staff
can interact with each
other. The project
manager can instruct
the volunteers to
deliver the best
4.5 months
5. Financial RAILS can provide
the facility to the
employees to evaluate
the financial data
5 months
3. Scope management plan
3.1 Detailed scope of the project
RAILS project scope has been demonstrated below-
Requirements: RAILS has been designed to accumulate all the data related to the
employees, volunteers and the customers.
In scope and out scope:
In scope: The scope of RAILS project involves-
3 Customer OSFMS system 3.5 months
4 Social The employees and
the management staff
can interact with each
other. The project
manager can instruct
the volunteers to
deliver the best
4.5 months
5. Financial RAILS can provide
the facility to the
employees to evaluate
the financial data
5 months
3. Scope management plan
3.1 Detailed scope of the project
RAILS project scope has been demonstrated below-
Requirements: RAILS has been designed to accumulate all the data related to the
employees, volunteers and the customers.
In scope and out scope:
In scope: The scope of RAILS project involves-
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 Developing RAILS online system that will facilitate the farmers, the customers and
Globex to evaluate the financial data
 The customers’ data can be handled with the aid of the RAILS software
 Globex can be able to track the organization employees
 RAILS generates report for Globex. Globex can be able to generate functional
requirements as well as the nonfunctional requirements
 RAILS will take around 24 days to plan and program and the show eill take place for the
three days
Out scope: OSFMS out scope associates
 Globex has decided to configure the RAILS online system, however, the employees
are not experienced and skillful, so they require industrial training. The training is out
of scope of this project.
 The developers and the testers are responsible to develop the RAILS system. The
system requires periodic maintenance and for this reason, however, maintenance is
out of scope.
Deliverables: RAILS project will consist of the following deliverables-
 RAILS project plan will be developed by the project manager and the project plan
will consist of the timeline schedule and the budget schedule
 RAILS project plan will direct the stakeholders to work in accordance to the plan
 The documentation will be prepared in which all the activities details will be recorded
 RAILS project must meet the demands of Globex
 They must follow the project deliverables and the project scope
 Developing RAILS online system that will facilitate the farmers, the customers and
Globex to evaluate the financial data
 The customers’ data can be handled with the aid of the RAILS software
 Globex can be able to track the organization employees
 RAILS generates report for Globex. Globex can be able to generate functional
requirements as well as the nonfunctional requirements
 RAILS will take around 24 days to plan and program and the show eill take place for the
three days
Out scope: OSFMS out scope associates
 Globex has decided to configure the RAILS online system, however, the employees
are not experienced and skillful, so they require industrial training. The training is out
of scope of this project.
 The developers and the testers are responsible to develop the RAILS system. The
system requires periodic maintenance and for this reason, however, maintenance is
out of scope.
Deliverables: RAILS project will consist of the following deliverables-
 RAILS project plan will be developed by the project manager and the project plan
will consist of the timeline schedule and the budget schedule
 RAILS project plan will direct the stakeholders to work in accordance to the plan
 The documentation will be prepared in which all the activities details will be recorded
 RAILS project must meet the demands of Globex
 They must follow the project deliverables and the project scope
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Scope verification procedure: Project scope includes the needs of the Globex which
must be met. The project scope is also advantagoes to be knowledgeable about the
requirements of the farmers and customers. The farmers and the customers will definitely
have some challenges. The project scope will let the project manager to mitigate those
challenges.
3.2 List of resources
Resources required for the RAILS project are-
Material resources: Materials resources include both hardware resources and software
resources like the secondary storage, display adapter and the operating system
Human resources: The human resources associated with the project are Globex
operations analyst, project manager, Globex sponsor, IT developer, risk manager as well as the
IT tester.
Resource Name Type Max. Units Std. Rate
Project Manager Work 100% $30.00/hr
Software Programmer Work 100% $25.00/hr
Software Tester Work 100% $25.00/hr
Database Developer Work 100% $20.00/hr
4. Project schedule and WBS
4.1 Project schedule
Task Name Duration Start Finish Predecessors Resource
Names Cost
RAILS Online System 43 days? Mon 21-
05-18
Wed 18-
07-18 $11,360.00
RAILS Initiating 12 days Mon 21- Tue 05-06- $2,880.00
Scope verification procedure: Project scope includes the needs of the Globex which
must be met. The project scope is also advantagoes to be knowledgeable about the
requirements of the farmers and customers. The farmers and the customers will definitely
have some challenges. The project scope will let the project manager to mitigate those
challenges.
3.2 List of resources
Resources required for the RAILS project are-
Material resources: Materials resources include both hardware resources and software
resources like the secondary storage, display adapter and the operating system
Human resources: The human resources associated with the project are Globex
operations analyst, project manager, Globex sponsor, IT developer, risk manager as well as the
IT tester.
Resource Name Type Max. Units Std. Rate
Project Manager Work 100% $30.00/hr
Software Programmer Work 100% $25.00/hr
Software Tester Work 100% $25.00/hr
Database Developer Work 100% $20.00/hr
4. Project schedule and WBS
4.1 Project schedule
Task Name Duration Start Finish Predecessors Resource
Names Cost
RAILS Online System 43 days? Mon 21-
05-18
Wed 18-
07-18 $11,360.00
RAILS Initiating 12 days Mon 21- Tue 05-06- $2,880.00

8ICT PROJECT MANAGEMENT
05-18 18
Business Case
Development 3 days Mon 21-
05-18
Wed 23-
05-18
Project
Manager $720.00
Project manager
Assigning 5 days Thu 24-
05-18
Wed 30-
05-18 3 Project
Manager $1,200.00
Project Charter
Development 4 days Thu 31-
05-18
Tue 05-06-
18 4 Project
Manager $960.00
Milestone 1:
Completing Project
Initiation
0 days Tue 05-
06-18
Tue 05-06-
18 5 $0.00
Planning 31 days? Wed 06-
06-18
Wed 18-
07-18 $8,480.00
Conducting Primary
Planning 18 days Wed 06-
06-18
Fri 29-06-
18 $4,320.00
WBS Development 4 days Wed 06-
06-18
Mon 11-
06-18 5 Project
Manager $960.00
Scheduling Plan 4 days Tue 12-
06-18
Fri 15-06-
18 9 Project
Manager $960.00
Resources Planning 5 days Mon 18-
06-18
Fri 22-06-
18 10 Project
Manager $1,200.00
Budget Planning 5 days Mon 25-
06-18
Fri 29-06-
18 11 Project
Manager $1,200.00
Milestone 2:
Completing Primary
Planning
0 days Fri 29-
06-18
Fri 29-06-
18 12 $0.00
Supplementary
Planning 18 days? Mon 25-
06-18
Wed 18-
07-18 $4,160.00
Quality Management
Planning and Act 5 days Mon 25-
06-18
Fri 29-06-
18 11 Project
Manager $1,200.00
Risk Management
Planning and Act 4 days Mon 02-
07-18
Thu 05-07-
18 15 Project
Manager $960.00
Communication
Management Planning
and Act
6 days Fri 06-
07-18
Fri 13-07-
18 16 Project
Manager $1,440.00
Software
Development 1 day? Mon 16-
07-18
Mon 16-
07-18 17 Software
Programmer $200.00
Software Tester 1 day? Tue 17-
07-18
Tue 17-07-
18 18 Software
Tester $200.00
Database Creation 1 day? Wed 18-
07-18
Wed 18-
07-18 18,19 Database
Developer $160.00
Milestone 3:
Completing
Supplementary Planning
0 days Fri 13-
07-18
Fri 13-07-
18 17 $0.00
Milestone 4:
Completing Planning 0 days Fri 13-
07-18
Fri 13-07-
18 17 $0.00
05-18 18
Business Case
Development 3 days Mon 21-
05-18
Wed 23-
05-18
Project
Manager $720.00
Project manager
Assigning 5 days Thu 24-
05-18
Wed 30-
05-18 3 Project
Manager $1,200.00
Project Charter
Development 4 days Thu 31-
05-18
Tue 05-06-
18 4 Project
Manager $960.00
Milestone 1:
Completing Project
Initiation
0 days Tue 05-
06-18
Tue 05-06-
18 5 $0.00
Planning 31 days? Wed 06-
06-18
Wed 18-
07-18 $8,480.00
Conducting Primary
Planning 18 days Wed 06-
06-18
Fri 29-06-
18 $4,320.00
WBS Development 4 days Wed 06-
06-18
Mon 11-
06-18 5 Project
Manager $960.00
Scheduling Plan 4 days Tue 12-
06-18
Fri 15-06-
18 9 Project
Manager $960.00
Resources Planning 5 days Mon 18-
06-18
Fri 22-06-
18 10 Project
Manager $1,200.00
Budget Planning 5 days Mon 25-
06-18
Fri 29-06-
18 11 Project
Manager $1,200.00
Milestone 2:
Completing Primary
Planning
0 days Fri 29-
06-18
Fri 29-06-
18 12 $0.00
Supplementary
Planning 18 days? Mon 25-
06-18
Wed 18-
07-18 $4,160.00
Quality Management
Planning and Act 5 days Mon 25-
06-18
Fri 29-06-
18 11 Project
Manager $1,200.00
Risk Management
Planning and Act 4 days Mon 02-
07-18
Thu 05-07-
18 15 Project
Manager $960.00
Communication
Management Planning
and Act
6 days Fri 06-
07-18
Fri 13-07-
18 16 Project
Manager $1,440.00
Software
Development 1 day? Mon 16-
07-18
Mon 16-
07-18 17 Software
Programmer $200.00
Software Tester 1 day? Tue 17-
07-18
Tue 17-07-
18 18 Software
Tester $200.00
Database Creation 1 day? Wed 18-
07-18
Wed 18-
07-18 18,19 Database
Developer $160.00
Milestone 3:
Completing
Supplementary Planning
0 days Fri 13-
07-18
Fri 13-07-
18 17 $0.00
Milestone 4:
Completing Planning 0 days Fri 13-
07-18
Fri 13-07-
18 17 $0.00
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9ICT PROJECT MANAGEMENT
Figure 1: Gantt chart
(Source: Created by author)
Figure 1: Gantt chart
(Source: Created by author)
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4.2 WBS
Figure 2: Work Breakdown Structure
(Source: Created by author)
4.3 Milestone of the Project plan
Task Name Expected Start
RAILS Online System Mon 21-05-18
Milestone 1: Completing Project Initiation Tue 05-06-18
Milestone 2: Completing Primary Planning Fri 29-06-18
Milestone 3: Completing Supplementary Planning Fri 13-07-18
Milestone 4: Completing Planning Fri 13-07-18
4.2 WBS
Figure 2: Work Breakdown Structure
(Source: Created by author)
4.3 Milestone of the Project plan
Task Name Expected Start
RAILS Online System Mon 21-05-18
Milestone 1: Completing Project Initiation Tue 05-06-18
Milestone 2: Completing Primary Planning Fri 29-06-18
Milestone 3: Completing Supplementary Planning Fri 13-07-18
Milestone 4: Completing Planning Fri 13-07-18

11ICT PROJECT MANAGEMENT
5. Project risk analysis and plan
5.1 Project assumptions
The following parameters can be assumed while conducting the project
Time: Time is the most important constraint which must be prioritized. The project
activities must get completed in due time. The project must be completed within time. The
project manager needs to direct the stakeholders well.
Budget: The budget is another constraint that needs to be considered as well. The project
manager is in charge of the project. He will allocate the resources and the stakeholders for the
project and it is his responsibility to complete the project within the budget. It can be assumed
that he complete the project within the stipulated budget.
Resources: The resource sheet consists of the project activities that need to be carried
out. It can be assumed that the project manager will allocate the resources effectively for the
project.
5. Project risk analysis and plan
5.1 Project assumptions
The following parameters can be assumed while conducting the project
Time: Time is the most important constraint which must be prioritized. The project
activities must get completed in due time. The project must be completed within time. The
project manager needs to direct the stakeholders well.
Budget: The budget is another constraint that needs to be considered as well. The project
manager is in charge of the project. He will allocate the resources and the stakeholders for the
project and it is his responsibility to complete the project within the budget. It can be assumed
that he complete the project within the stipulated budget.
Resources: The resource sheet consists of the project activities that need to be carried
out. It can be assumed that the project manager will allocate the resources effectively for the
project.
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