Information and Communication Technology Project Management Plan
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AI Summary
This document presents a comprehensive ICT project management plan designed for a primary school, addressing the need for improved ICT infrastructure. The plan commences with a detailed project charter, outlining the background, business case, objectives, and scope of the project, including both inclusions and exclusions, assumptions, and constraints. It then proceeds to define the project approach, work packages, resource requirements, and a detailed budget. The plan also incorporates project tolerances, acceptance criteria, and organizational roles and responsibilities. Further, the document includes a Gantt chart to visualize the project timeline and a risk management plan, encompassing risk management strategies, framework, analysis, and a risk log. Finally, the plan concludes with a project progress reporting strategy, ensuring effective monitoring and control throughout the project lifecycle. The project aims to implement data communication networks and hardware infrastructure to modernize the school's ICT capabilities, enhance teaching, and attract more pupils.

Running head: PROJECT MANAGEMENT
Information and Communication Technology Project Management
Name of the Student:
Name of the University:
Information and Communication Technology Project Management
Name of the Student:
Name of the University:
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1PROJECT MANAGEMENT
Table of Contents
1. Project Charter....................................................................................................................3
1.1 Background..................................................................................................................3
1.2 Outline business case...................................................................................................3
1.3 Project objectives and scope........................................................................................4
1.3.1 Project objectives.................................................................................................4
1.3.2 Project scope........................................................................................................4
1.4 Project plan..................................................................................................................5
1.4a. Project approach........................................................................................................5
1.4b. Project work packages...............................................................................................6
1.4c. Resource requirements..............................................................................................9
1.4d. Project budget..........................................................................................................10
1.4e. Project tolerances....................................................................................................11
1.5 Acceptance criteria....................................................................................................11
1.6 Organization- roles and responsibilities....................................................................12
1.7 Project quality............................................................................................................14
1.8 Project controls..........................................................................................................15
1.9 Risk management......................................................................................................15
1.10 Security considerations..............................................................................................17
2. Gantt chart........................................................................................................................18
3. Risk Management Plan....................................................................................................19
a. Risk management strategy and analysis........................................................................19
Table of Contents
1. Project Charter....................................................................................................................3
1.1 Background..................................................................................................................3
1.2 Outline business case...................................................................................................3
1.3 Project objectives and scope........................................................................................4
1.3.1 Project objectives.................................................................................................4
1.3.2 Project scope........................................................................................................4
1.4 Project plan..................................................................................................................5
1.4a. Project approach........................................................................................................5
1.4b. Project work packages...............................................................................................6
1.4c. Resource requirements..............................................................................................9
1.4d. Project budget..........................................................................................................10
1.4e. Project tolerances....................................................................................................11
1.5 Acceptance criteria....................................................................................................11
1.6 Organization- roles and responsibilities....................................................................12
1.7 Project quality............................................................................................................14
1.8 Project controls..........................................................................................................15
1.9 Risk management......................................................................................................15
1.10 Security considerations..............................................................................................17
2. Gantt chart........................................................................................................................18
3. Risk Management Plan....................................................................................................19
a. Risk management strategy and analysis........................................................................19

2PROJECT MANAGEMENT
b. Risk management framework.......................................................................................20
c. Risk analysis and management.....................................................................................22
d. Categories of risks.........................................................................................................24
e. Risk log.........................................................................................................................25
4. Project Progress Reporting Strategy................................................................................27
References................................................................................................................................29
b. Risk management framework.......................................................................................20
c. Risk analysis and management.....................................................................................22
d. Categories of risks.........................................................................................................24
e. Risk log.........................................................................................................................25
4. Project Progress Reporting Strategy................................................................................27
References................................................................................................................................29
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3PROJECT MANAGEMENT
1. Project Charter
1.1 Background
The purpose of this project is to develop ICT strategy for school for next five years.
The school works with young people, even it has lack of ICT infrastructure. The school has
also lack of credibility when it has archaic ICT infrastructure. The current situation of the
school is such that it is not making full use of information that it stores as well as supports
commuting applications to enhance their curriculum. In order to replace its current manual
system, the school decides to implement data communication network as well as hardware
infrastructure to enhance usage of the modern technology like IM, Web2 applications,
information system and others.
1.2 Outline business case
The proposed solution for the primary school is implementing data communication
network as well as hardware infrastructure to support school as business as well as
curriculum. The school is also required a website for attracting new pupils and extending
appeal to the international boarders. The benefits of data communication network is
providing platform to run the business support application and provide core functionality
needed to provide information to organizational staffs (Blaskovics 2016). ICT solution in the
school helps to improve engagement, improve knowledge retention and encourages in
collaboration among the staffs.
1. Project Charter
1.1 Background
The purpose of this project is to develop ICT strategy for school for next five years.
The school works with young people, even it has lack of ICT infrastructure. The school has
also lack of credibility when it has archaic ICT infrastructure. The current situation of the
school is such that it is not making full use of information that it stores as well as supports
commuting applications to enhance their curriculum. In order to replace its current manual
system, the school decides to implement data communication network as well as hardware
infrastructure to enhance usage of the modern technology like IM, Web2 applications,
information system and others.
1.2 Outline business case
The proposed solution for the primary school is implementing data communication
network as well as hardware infrastructure to support school as business as well as
curriculum. The school is also required a website for attracting new pupils and extending
appeal to the international boarders. The benefits of data communication network is
providing platform to run the business support application and provide core functionality
needed to provide information to organizational staffs (Blaskovics 2016). ICT solution in the
school helps to improve engagement, improve knowledge retention and encourages in
collaboration among the staffs.
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4PROJECT MANAGEMENT
1.3 Project objectives and scope
1.3.1 Project objectives
The objective of the primary school is providing state of ICT solutions with cost
effective data communication network infrastructure and meet with the timeline of the
hardware design for the school. This project plan will require to meet with following
objectives:
Improved over the network capability of the primary school
Improved over the hardware infrastructure for high speed chances in running
business
Implement data communication network to improve business performance and
productivity
Design for expectation of business growth
Completion of the project in 4 months timeline with an estimated budget
1.3.2 Project scope
The scope of this project plan includes as well as excludes following items:
In-scope: The scope of this plan is setting up hardware infrastructure and data
communication network for the primary school. It also provides with storage solution for
easier data access back to the school. There is modernize of hardware and software solutions
to enhance usage of the modern technology like IM, Web2 applications, information system.
It ensures sufficient capability of system.
Out-of-scope: There is removal of obsolete IT equipment as well as software from the
business and training of the IT staffs to maintain new implemented network.
1.3 Project objectives and scope
1.3.1 Project objectives
The objective of the primary school is providing state of ICT solutions with cost
effective data communication network infrastructure and meet with the timeline of the
hardware design for the school. This project plan will require to meet with following
objectives:
Improved over the network capability of the primary school
Improved over the hardware infrastructure for high speed chances in running
business
Implement data communication network to improve business performance and
productivity
Design for expectation of business growth
Completion of the project in 4 months timeline with an estimated budget
1.3.2 Project scope
The scope of this project plan includes as well as excludes following items:
In-scope: The scope of this plan is setting up hardware infrastructure and data
communication network for the primary school. It also provides with storage solution for
easier data access back to the school. There is modernize of hardware and software solutions
to enhance usage of the modern technology like IM, Web2 applications, information system.
It ensures sufficient capability of system.
Out-of-scope: There is removal of obsolete IT equipment as well as software from the
business and training of the IT staffs to maintain new implemented network.

5PROJECT MANAGEMENT
Assumptions: It is assumed that the project timeline as well as budget are meet with
its planned time and cost, therefore there is no schedule in addition cost overruns. It is also
assumed that all IT equipment are of best quality and helped the school to meet with its
requirements (Ahmad, Arshad and Aris 2018).
Constraints: There is delay in the project due to initial hardware and software
upgrades. It causes schedule constraints. Due to delay in the initial configuration of data
communication network, there is an increase in project cost, causes budget constraint
(Lyngso 2017). Proper maintenance of the system is not done properly, therefore it causes
quality constraint.
Project dependencies: The budget is dependent on approval for budget from the
company owner and meet with the project timeline is dependent on meeting with business
needs.
1.4 Project plan
1.4a. Project approach
This project plan is based on PRINCE2 project approach where it is focused to control
the entire project plan from its starting to completion. The project work is planned before
kick off as well as each of the project stages are structured properly (Fustik and Macedonia
2018). Based on this project approach, the stages which are followed in product delivery are:
Initiation phase
Planning phase
Installation phase
Implement hardware and software infrastructure
Testing phase
Assumptions: It is assumed that the project timeline as well as budget are meet with
its planned time and cost, therefore there is no schedule in addition cost overruns. It is also
assumed that all IT equipment are of best quality and helped the school to meet with its
requirements (Ahmad, Arshad and Aris 2018).
Constraints: There is delay in the project due to initial hardware and software
upgrades. It causes schedule constraints. Due to delay in the initial configuration of data
communication network, there is an increase in project cost, causes budget constraint
(Lyngso 2017). Proper maintenance of the system is not done properly, therefore it causes
quality constraint.
Project dependencies: The budget is dependent on approval for budget from the
company owner and meet with the project timeline is dependent on meeting with business
needs.
1.4 Project plan
1.4a. Project approach
This project plan is based on PRINCE2 project approach where it is focused to control
the entire project plan from its starting to completion. The project work is planned before
kick off as well as each of the project stages are structured properly (Fustik and Macedonia
2018). Based on this project approach, the stages which are followed in product delivery are:
Initiation phase
Planning phase
Installation phase
Implement hardware and software infrastructure
Testing phase
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6PROJECT MANAGEMENT
Finalize phase
Finalize phase
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7PROJECT MANAGEMENT
1.4b. Project work packages
Work Package
Responsible Team Target Completion
Date
Estimated
Resource in
Days Effort
Develop a project charter Project Manager Wed 11-03-20 16 hrs
Submission of the
project charter
Project Manager Tue 17-03-20 32 hrs
Charter review Project Sponsor Fri 20-03-20 24 hrs
Approval of the charter Project Sponsor Fri 27-03-20 40 hrs
In-scope statement Project Manager Fri 20-03-20 56 hrs
Out of scope statement Project Manager Mon 16-03-20 24 hrs
Project team meeting
Communication ,Infrastructu
re planning ,Project
Manager, Project Sponsor
Wed 25-03-20 96 hrs
Plan the project
timeline
Project Manager Mon 30-03-20 24 hrs
Estimate the project
budget
Project Sponsor Tue 07-04-20 48 hrs
Risk management
Network Analyst, Project
Manager, Server
support ,Web development
Fri 17-04-20 256 hrs
Submission of project
plan
Project Manager Wed 29-04-20 64 hrs
Approval of project plan Project Manager Thu 30-04-20 8 hrs
1.4b. Project work packages
Work Package
Responsible Team Target Completion
Date
Estimated
Resource in
Days Effort
Develop a project charter Project Manager Wed 11-03-20 16 hrs
Submission of the
project charter
Project Manager Tue 17-03-20 32 hrs
Charter review Project Sponsor Fri 20-03-20 24 hrs
Approval of the charter Project Sponsor Fri 27-03-20 40 hrs
In-scope statement Project Manager Fri 20-03-20 56 hrs
Out of scope statement Project Manager Mon 16-03-20 24 hrs
Project team meeting
Communication ,Infrastructu
re planning ,Project
Manager, Project Sponsor
Wed 25-03-20 96 hrs
Plan the project
timeline
Project Manager Mon 30-03-20 24 hrs
Estimate the project
budget
Project Sponsor Tue 07-04-20 48 hrs
Risk management
Network Analyst, Project
Manager, Server
support ,Web development
Fri 17-04-20 256 hrs
Submission of project
plan
Project Manager Wed 29-04-20 64 hrs
Approval of project plan Project Manager Thu 30-04-20 8 hrs

8PROJECT MANAGEMENT
Installation Phase Thu 21-05-20 408 hrs
Planning of the data
communication network
installation
Application development
manager ,DBA
analysts ,Network Analyst,
Network Developer
Mon 04-05-20 64 hrs
Installation of IT system
Business services Project
services ,Desktop
support ,Server
support ,System
programmers
Tue 12-05-20 192 hrs
Installation of hardware
infrastructure
Application development
manager ,Business services
Project services ,Desktop
support ,SAP basis
analysts ,System
programmers
Fri 15-05-20 120 hrs
Testing all the
installation process
Tester Thu 21-05-20 32 hrs
Hardware requirements
Infrastructure Planning,
Network Analyst
Thu 21-05-20 64 hrs
Software requirements
ICT MIS Development, SAP
basis analysts and Web
development
Thu 28-05-20
120 hrs
User interface design SAP basis analysts ,SAP Fri 05-06-20 192 hrs
Installation Phase Thu 21-05-20 408 hrs
Planning of the data
communication network
installation
Application development
manager ,DBA
analysts ,Network Analyst,
Network Developer
Mon 04-05-20 64 hrs
Installation of IT system
Business services Project
services ,Desktop
support ,Server
support ,System
programmers
Tue 12-05-20 192 hrs
Installation of hardware
infrastructure
Application development
manager ,Business services
Project services ,Desktop
support ,SAP basis
analysts ,System
programmers
Fri 15-05-20 120 hrs
Testing all the
installation process
Tester Thu 21-05-20 32 hrs
Hardware requirements
Infrastructure Planning,
Network Analyst
Thu 21-05-20 64 hrs
Software requirements
ICT MIS Development, SAP
basis analysts and Web
development
Thu 28-05-20
120 hrs
User interface design SAP basis analysts ,SAP Fri 05-06-20 192 hrs
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9PROJECT MANAGEMENT
Team A ,SAP Team
B ,System programmers
Page layout
Desktop support ,Web
development Thu 18-06-20 144 hrs
Wireframe creation GIS ,ICT MIS Development Wed 10-06-20 48 hrs
Review and launch of
the website
Network Developer, Project
Manager, Web development Thu 18-06-20 144 hrs
Monitoring and regular
update
Media operator ,Network
Analyst, Project Manager Thu 02-07-20 240 hrs
Testing the hardware and
software infrastructure
Server support ,System
programmers ,Tester, Web
development
Tue 02-06-20 96 hrs
User acceptance testing
Network Analyst, SAP basis
analysts ,Server
support ,Tester
Fri 10-07-20 192 hrs
Update the project
records
Communication ,DBA
analysts Wed 15-07-20 48 hrs
User training SAP Team A ,SAP Team B Thu 16-07-20 160 hrs
Document the lessons
learned
Infrastructure
planning ,Network Analyst,
Project Manager
Wed 29-07-20 216 hrs
Audit the procurement Infrastructure planning Tue 04-08-20 32 hrs
Formal acceptance
Project Manager, Project
Sponsor Thu 13-08-20 112 hrs
Team A ,SAP Team
B ,System programmers
Page layout
Desktop support ,Web
development Thu 18-06-20 144 hrs
Wireframe creation GIS ,ICT MIS Development Wed 10-06-20 48 hrs
Review and launch of
the website
Network Developer, Project
Manager, Web development Thu 18-06-20 144 hrs
Monitoring and regular
update
Media operator ,Network
Analyst, Project Manager Thu 02-07-20 240 hrs
Testing the hardware and
software infrastructure
Server support ,System
programmers ,Tester, Web
development
Tue 02-06-20 96 hrs
User acceptance testing
Network Analyst, SAP basis
analysts ,Server
support ,Tester
Fri 10-07-20 192 hrs
Update the project
records
Communication ,DBA
analysts Wed 15-07-20 48 hrs
User training SAP Team A ,SAP Team B Thu 16-07-20 160 hrs
Document the lessons
learned
Infrastructure
planning ,Network Analyst,
Project Manager
Wed 29-07-20 216 hrs
Audit the procurement Infrastructure planning Tue 04-08-20 32 hrs
Formal acceptance
Project Manager, Project
Sponsor Thu 13-08-20 112 hrs
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10PROJECT MANAGEMENT
Project go live
Application development
manager ,Desktop
support ,Infrastructure
planning ,Network
Developer, Web
development
Mon 24-08-20 280 hrs
1.4c. Resource requirements
Team Resource in Days of Effort
March April May June July Aug
Business
services
Project services
GIS
ICT MIS
Development
Application
development
manager
SAP Team A
SAP Team B
Web
development
Desktop
Project go live
Application development
manager ,Desktop
support ,Infrastructure
planning ,Network
Developer, Web
development
Mon 24-08-20 280 hrs
1.4c. Resource requirements
Team Resource in Days of Effort
March April May June July Aug
Business
services
Project services
GIS
ICT MIS
Development
Application
development
manager
SAP Team A
SAP Team B
Web
development
Desktop

11PROJECT MANAGEMENT
support
Server support
System
programmers
SAP basis
analysts
DBA analysts
Media operator
Communicatio
n
Infrastructure
planning
1.4d. Project budget
Initial Estimate Margin of
Confidence %
Ongoing costs
Internal charges
Staff $30,000 100% $30,000
Other $26,900 95% $27,900
External costs
Hardware $25,000 95% $26,000
Software $40,000 99% $40,100
Other SCC resources $5,000 99% $6,000
support
Server support
System
programmers
SAP basis
analysts
DBA analysts
Media operator
Communicatio
n
Infrastructure
planning
1.4d. Project budget
Initial Estimate Margin of
Confidence %
Ongoing costs
Internal charges
Staff $30,000 100% $30,000
Other $26,900 95% $27,900
External costs
Hardware $25,000 95% $26,000
Software $40,000 99% $40,100
Other SCC resources $5,000 99% $6,000
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