Teamwork and Reflection in ICT Project Management: OSFMS System

This report details a team's approach to an ICT project focused on developing an Online Stud Farm Management System (OSFMS) for Globex Corporation, intended for use by stud farms in New South Wales, Australia. The report includes a team charter outlining skills, roles, responsibilities, communication strategies, and rules. It also covers learning cycles, peer reflections, and a communication plan. The project aims to create a system that allows stud owners to book services, make online payments, and manage breeding records efficiently. The report reflects on the team's experiences, challenges, and learning outcomes throughout the project, emphasizing the importance of clear communication, ethical conduct, and collaborative teamwork for successful project delivery. Desklib provides access to a wealth of resources, including similar solved assignments and project reports, to aid students in their academic endeavors.

ICT Project management
Team Work and Reflection
NAME OF UNIVERSITY
Name of Student
Dated: April 25, 2018

1 Team Work and Reflection
Table of Contents
Part 1..........................................................................................................................................2
Project Name / Team / Description........................................................................................2
Team Charter..........................................................................................................................3
Skills and Knowledge Inventory.........................................................................................3
Roles and Responsibilities..................................................................................................4
Team Communication.........................................................................................................5
Team Rules & Expectations...............................................................................................5
Signatures............................................................................................................................7
Part 2..........................................................................................................................................7
Learning Cycles......................................................................................................................7
Roles of Team Members.....................................................................................................7
Peer Learning and Reflection.............................................................................................7
Part 3..........................................................................................................................................8
Communication Plan..............................................................................................................8
Part 4........................................................................................................................................10
Reflection.............................................................................................................................10
References................................................................................................................................10

2 Team Work and Reflection
Part 1
Project Name / Team / Description
Team Name: Canny IT Brains
Team Members:
Name Mobile E-Mail
Name of Student 1 To fill by student To fill by student
Name of Student 2 To fill by student To fill by student
Name of Student 3 To fill by student To fill by student
Overview of the Project:
The project is about the development of a software or a system which can help in eliminating
the challenges for the problems which are being faced by the stud farms in Australia. These
stud farms are the local communities in New South Wales. The stud farms enroll for the
breeding of studs as per international standards. With the above view, Globex Corporation
has thought to develop a system named as OSFMS 'Online stud farm management system'.
For developing the project Globex Corporation has selected Virtucon as their consultant.
Virtucon is working as a consultant of Globex since many years. Globex has developed this
project with him to sell the system to the prospective clients so that they can benefit from the
system by obsoleting their manual entry register.
Project Description:
Virtucon has been handed over the responsibility to manage and develop this new OSFMS
system. It is the Virtucon’s responsibility to deliver the project well within the time by
consuming very fewer resources so that the project doesn't become too much expensive and
with very less profit too. The project must have various features for the betterment of the
system of booking for the breeding of studs.
Sl.
No.
Features
1 By using the system, the owner of studs should be able to book the stud farm along

3 Team Work and Reflection
with the stud manager.
2 By using the system, the owner should also be able to pay online and receive the
receipt too.
3 By using this system, the owner should be able to book from his place of choice, later
he may contact they start from personally for developing the further plan of action.
4 This system should have the facility to choose the breeder feature.
5 The system shall also provide the financial support which is required for a financial
transaction like the report should also generate the GST and BAS for further
submission to the Government of Australia.
6 This system shall provide the facility of selecting the type of breeding, and provide
the paternity certificate of the studs.
7 By using the system, the micro-chipping can be selected and the identification card
for the foal can also be selected.
8 This system will provide the breed register with all sort of details which is required to
be maintained by using the manual system by the stud farm managers.
9 Even this online system can act as a contract placement platform between the owner
and the stud farm and in case of any cancellation of order the payment shall again go
back to the place from where it was done automatically.
10 This system will also have mobile features so that the breeding history of any horse
kept at the farm can be selected and reviewed at any moment of the time.
Team Charter
Skills and Knowledge Inventory
Team
Member
Skills & Knowledge
Project
Manager
The project manager shall have the skills of communication and leadership.
The project manager should have the knowledge about this system
development procedure for managing the project properly
Finance
Manager
The finance manager shall have the skill of working in a team add an honest
communication skill for communicating with all team members properly
along with the knowledge of Finance so that the project can be controlled
financially well due to a very narrow gap between the profit and the working

4 Team Work and Reflection
capital requirement
Software
Manager
A software manager should also have a very good communication skill so that
the requirement that the deeds given by the stakeholders can be very well
understood and considered for the development of the system (James, 2012).
The software manager should have all the technical knowledge required for
the development of an online software like this.
Roles and Responsibilities
Team
Member
Roles & Responsibilities
Project
Manager
The project manager shall play the role of a perfect leader to handle the team
and lead the project properly. The project manager has the responsibility of
making the project success (Hills, Fox, Skitmore, Hon, & Fong, 2008). The
project manager shall be held responsible for the success or the failure of the
project. Hence the project manager shall be able to lead guide better and
make the project team project both successful.
Finance
Manager
The role of finance manager is to handle the project cost very well by
maintaining less working capital requirement and producing more
productive products. The finance manager shall collect, credit, and report
everything related to the cost of the project (Half, 2018). The finance
manager shall be held responsible for all the financial transactions which are
going to be taken place in this project for the proper and smooth execution
and heading over of the deliverables
Software
Manager
This software manager shall play the role of development of the system by
communicating with the team member. The software manager shall be held
responsible for developing a user-friendly online software system which can
be sold very easily to the client (Casselberry, 2008). The software manager
should develop the system in such a way that the manual entry gets
minimized to a single point only to minimize the chances of error.

5 Team Work and Reflection
Team Communication
Meeting Location Method to document Mode of
Communication
Location to
store
Date Place Dear help about organizer and
one Scribe. The organization
organized the British and
having the responsibility to
communicate it to all these team
members so that all come at the
same time at the place for IP
address of video conferencing.
The nominated Scribe for the
week shall be responsible to
document the discussion and
after that put up a paper as
minutes of the meeting.
Face-to-face All the
documents shall
be stored at a
Central location
which should
be assessable to
all the team
members so
that every point
of discussion
can be referred
as and when
required.
Date Place Video
Conferencing
Date Place Face-to-face
Team Rules & Expectations
Previous
Experience
There are various advantages of working in a team which has realized in
my experience. The positive sides are, it helps in increasing the
productivity of everyone, it also increases a collaboration and helps is
doing brainstorming (Cubukcu, 2016). For a given set of the problem, it is
always advisable to solve with two or more than two people, so that the
solution can be achieved quickly.
But at the same time, the working in a team can have a negative impact on
the project deliverables. Team working can become negative if the
communication between the team members is not clear so in place of
solving a problem that problem itself becomes another problem and the
chances of raising conflict increases. Maybe unit if any individual cannot
make his or her own decisions they always need to refer to all the team
members for taking a decision, hence the impulse time of taking a decision
increases.
Overall Team Goal: Achieve Success with Honesty
Team The team value for this project is as below:

6 Team Work and Reflection
Values All the team members shall operate in a very transparent manner so that
everyone in the team should know about others activity (Stoner, 2011)
The team members shall be collaborative and always motivate the team
working culture
The team members shall be very much dedicated towards the requirement
of the deliverables which as a part of the project, needed to be delivered to
the client
The team members shall always work as a team by showing respect for
others and never take the decision alone before taking any decision one
should consult at least with another team member to reach the same
consensus
Code of
Ethics
All the team members shall act as per the company's policy and
procedures. All the team members shall respect each other and always
painted transparency so that it can inspire trust among each other (Henkel,
2014). The team members shall not hide any fact from the stakeholders and
this shall be our bed moto to behave ethically with this project. We as a
team should set up an example so that others can follow us by behaving in
the most ethical manner.
Rule &
Expectations
As a part of the rules for our team members, all the members shall follow
the professional code of conduct and behave accordingly at the workplace
with all the stakeholders. All the decisions of the project shall be taken by
discussing the team members do individual should take his or her own
decisions and implemented with the project. All the team members should
put their effort to minimize the chances of raising any conflict. All the team
members shall always attend the meeting and in case of an emergency,
they should inform other team member. All the members should equally
contribute to the project for its success like in case offer software manager
he should always put is best effort to develop the software will contribute
in developing it for the project. Any team member should never discourage
the careless work done by some other team paper in place they should
always encourage others good work so that the recognition can be
provided, this can always help in improving the motivation level of the
team members and working in a team (Brandon, 2017).

7 Team Work and Reflection
Signatures
1. Project Manager (Name of Student 1) ______________________
2. Finance Manager (Name of Student 2) ______________________
3. Software Manager (Name of Student 3) ______________________
Part 2
Learning Cycles
Roles of Team Members
Week No. Organizer Scribe
5 Project Manager Finance Manager
6 Finance Manager Software Manager
7 Software Manager Project Manager
Peer Learning and Reflection
Few Facts Few Assumptions List of Questions
This system will help the
accounting person by
minimizing the manual
work.
All the necessary resources
as per the requirement shall
be supplied by Globex
Corporation for executing
the project accept the hard-
core project team of
Virtucon
List of overall stakeholders are
not known clearly, as it is
required for finalization of the
scope of work
The system will support
both the type of clients the
owner of the horse and the
stud Farm Manager
All the financial support
during the project overall
duration self-provided by
the Globex management
The responsibility Matrix for
the purchasing of all the
hardware is not known, health
responsibility matrix is
required to be finalized for the
finalization of the scope of
work
Virtucon to manage and
develop the project for
The system shall be a
success and will help in
The method of communication
with the sponsor is unknown,

8 Team Work and Reflection
Globex Corporation developing more profit for
the Globex Corporation
it is required to be established
before the start of work for the
proper management of
changes during the project
execution phase
Cycle Understand the Question Plan Act Reflect &
Learn
1 The list of stakeholders is
required to be finalized
before the start of the project
The project
manager is
required to
communicate
with the
Globex
representative
for the
finalization of
time and venue
for meeting the
sponsor so that
the final list of
stakeholders
can be
developed
A meeting with
the sponsor could
be finalized on
April 16, 2018,
for discussing the
stakeholders at
their probable
requirement, so
that the invitation
for the meeting
can be sent to the
entire listed
stakeholder. The
RACI Matrix
should also be
finalized on the
same day
I think the
date
finalized for
the meeting
with the
sponsor is it
a very
important
event for
which proper
planning is
required to
be done
before
attending the
meeting
2 The RACI matrix is required
to be finalized before the
start of the project for the
proper responsibility
distribution among the
consultant and the client
3 The communication plan and
the channels among the
client and consultant is
required to be finalized
before the start of the project
for the proper flow of
Information and status
Part 3
Communication Plan
Who What When Why Where How
Sponsor
(Globex)
Cost report,
Time report,
Change
report, list of
Monthly,
As per need
Proper
decision can
be taken for
fund
Conference
room and
electronic
media
By sending
e-mails and
presenting
the ppt slides

9 Team Work and Reflection
live issues
and status of
change orders
arrangement
Head
(Virtucon)
Cost report,
Time report,
Change
report, list of
live issues
and status of
change orders
Monthly,
As per need
The proper
decision can
be taken for
the approval
of change
requests
Conference
room and
electronic
media
By sending
e-mails and
presenting
the ppt slides
Government
of New
South Wales
Time report Monthly Keep
updated for
providing
necessary
approvals
Conference
room and
electronic
media
By a sending
hardcopy of
status
Suppliers Cost report,
Time report,
Change
report, list of
live issues
and status of
change orders
Weekly and
Monthly
Provide
information
regarding the
status &
concern of
development
Supplier’s
conference
room and
electronic
media
Hardcopy
and e-mail
along with
the ppt slides
Stud Farm
Manager
Time and
quality report
Monthly Keep
updated for
involving in
the system
Conference
room and
electronic
media
Hardcopy
Director
Project
Cost report,
Time report,
Change
report, list of
live issues
and status of
change orders
Monthly,
As per need
The proper
decision can
be taken for
the approval
of change
requests
Conference
room and
electronic
media
By sending
e-mails and
presenting
the ppt slides
Project
Manager
Cost report,
Time report,
Change
report, list of
live issues
and status of
change orders
Weekly and
Monthly
Compilation
of various
reports
gather
information
from all
suppliers
Conference
room,
Supplier’s
Conference
room, Stud
Farms
Hardcopy, e-
mails, ppt,
audio, and
video
conferencing
Finance
Manager
Cost report
and Change
report
Weekly and
Monthly
Forward the
reports to
Project
Manager
Conference
room and
electronic
media
Hardcopy, e-
mails, ppt,
audio, and
video
conferencing
Software
Manager
Cost report,
Time report,
Change
report, list of
live issues
Weekly and
Monthly
Forward the
reports to
Project
Manager
Conference
room and
electronic
media
Hardcopy, e-
mails, ppt,
audio, and
video
conferencing

10 Team Work and Reflection
and status of
change orders
Part 4
Reflection
In this teamwork assignment, I have learned a lot regarding the importance of
leadership characteristic in a person who is likely to lead a team of very skilled papers
like our team. We all are equally skilled and knowledgeable, but myself be the project
manager had to lead the team and decide whom to deliver what on which date
according to the communication plan and scope of work for each responsible team
member. I feel, to lead a project the manager should have either inbuilt or gather
knowledge from outside regarding the leadership characteristics because without the
leadership characteristics a person cannot lead a project (Hanke, 2017). I think, to lead
a team member and manage the work properly the manager should be honest, humble
towards all team members, have the capacity to listen from others, and at the same
time negotiate very well.
ICT projects are mainly driven by human resources, accept the use of software and
logic else everything in ICT project is based on the skill and knowledge level of the
manpower. The manpower which is being used for developing it project is very good
skilled at the same time they are also knowledgeable enough. But at the same time to
deliver a project properly the project manager needs to control all the human
resources who are being involved in the project. Hands to manager ICT project in IT
sector, the project manager need to have the human control skill, which can be best
achieved by using leadership capabilities. The project manager of ICT projects should
have strong negotiation skill along with the effective listening skill, add the percent is
also required to be honest so that all the team members can follow as a symbol.
References
Brandon, J. (2017, April 13). 10 Commandments for Working on a Team. Retrieved April 23,
2018, from Manuseto Ventures: https://www.inc.com/john-brandon/10-
commandments-for-working-on-a-team.html

11 Team Work and Reflection
Casselberry, R. (2008, June 2). The 30 skills every IT person should have. Retrieved April 23,
2018, from IDG Communications, Inc.:
https://www.infoworld.com/article/2652081/it-careers/techology-business-the-30-
skills-every-it-person-should-have.html
Cubukcu, C. (2016, March 1). Teamwork vs Individual Work. Retrieved April 23, 2018, from
Personal Branding Blog: http://www.personalbrandingblog.com/teamwork-vs-
individual-work/
Half, R. (2018). Finance Manager job description guide. Retrieved April 23, 2018, from
www.roberthalf.com.au: https://www.roberthalf.com.au/our-services/finance-
accounting/finance-manager-jobs
Hanke, S. (2017, November 21). 4 Active Listening Skills of Influential Leaders. Retrieved
April 23, 2018, from www.business.com: https://www.business.com/articles/four-
active-listening-skills-of-influential-leaders/
Henkel. (2014). Code of teamwork and leadership. Retrieved April 23, 2018, from
http://sustainabilityreport2013.henkel.com:
http://sustainabilityreport2013.henkel.com/management/codes-and-standards/code-of-
teamwork-and-leadership/
Hills, M. J., Fox, P. W., Skitmore, M., Hon, C., & Fong, P. (2008). The role of project
managers in construction industry development. AACE International Transactions
(pp. 1-10). Canada: AACE International.
James, J. (2012, February 6). 10 things you have to know to be computer literate. Retrieved
April 23, 2018, from CBS Interactive:
https://www.techrepublic.com/blog/10-things/10-things-you-have-to-know-to-be-
computer-literate/
Stoner, J. L. (2011, April 14). 5 Tips to Ensure Your Values Unify Your Team, Not Divide It.
Retrieved April 23, 2018, from seapointcenter.com: https://seapointcenter.com/team-
values/