ICT710 ICT and Ethics Report: Westfield Case Study Analysis

This report delves into the critical intersection of Information and Communication Technology (ICT) and ethics, specifically examining IT governance through the lens of the Westfield case study. It utilizes the virtue framework to analyze ethical considerations within the context of Westfield's implementation of digital technologies and its retail ecosystem. The report explores key aspects of IT governance, including strategic alignment, value delivery, risk management, resource management, and performance management. It also provides an overview of the COBIT framework and its application in managing IT strategies. Recommendations are provided, emphasizing the importance of ethical considerations and robust IT governance in ensuring business success. The report concludes with a summary of the key findings and their implications for organizations implementing new IT systems.