ICT521 - IT Professional Practice Assignment 2: Report Analysis

This report, created as part of the ICT521 IT Professional Practice course at Murdoch University, addresses the challenges faced by MMP, a company experiencing a decline in sales and reputational damage. The report outlines the company's objectives, including explaining the Internet of Things (IoT) technology and proposing solutions to restore MMP's reputation and improve business performance. It identifies key issues such as customer retention, unscrupulous activities, and the need for technological advancements. The report profiles Bill Buller, the CEO, and analyzes his understanding of technology and the company's internal and external factors. It then explores the limitations of the report, including its scope and budgetary constraints. The core of the report focuses on innovative techniques to implement professional practices in restoring the reputation of MMP through IoT, including the implementation of RFID and NFC technologies. The report's structure, including aims, objectives, and limitations, is detailed, and it includes raw graphic materials to support the analysis. The report serves as a comprehensive guide to applying IoT solutions to real-world business problems.

Running head: PROFESSIONAL PRACTICE WITH INTERNET OF THINGS
Green Review Materials
Dot point outlines
Boundary 1: Aims/Objectives
1.1 What is your/your
organisation’s objective
for this
report/document?
 To explain the technology of Internet of Things (IoT).
 To restore the lost reputation of MMP.
 To depict how the solutions will assist the
organisation.
1.2 What intent best reflects
your/your organisation’s
reason for developing
this report/document?
PT
The intent is to propose that the target take action,
make a decision, or modify their behaviour in
some way
Y
OT
The intent is to provide a set of options, from
which they can select the most appropriate one
AT
The intent is to provide information and help the
target to reach the right conclusion (but not a
decision)
Y
ST
The intent is to explain a sequence of events or
process
Y
RT
The intent is to provide/explain information that
does not align to the intents specified above
Y

2PROFESSIONAL PRACTICE WITH INTERNET OF THINGS
Boundary 2: Target Objectives/Requirements
2.1 What does your target
need to gain from the
report/document that is
being developed?
PT
Understand/learn information, so they can decide,
take action, or change their behaviours
Y
OT
Understand/learn defined options, so they can
decide, take action, or change their behaviours
AT
Understand/learn information, so they can reach an
appropriate conclusion (but not a decision)
Y
ST Understand/learn a process or sequence of events Y
RT
Understand/learn related information that is
provided
Y
2.2 Are our intents listed in 1.2 the same as those of our target in 2.1 for the
report/document? Y
2.3 Organisational Insights
Identified Issues/Requirements Points that will need to be made in the
report/document to address the issue/s
and requirements listed in the left-hand
column
 Decrease in percentage of sales  Scrutiny of the reason behind the decrease
in sales.
 Inefficiency to retain the customers.  Reviewing the systems to find out the
inefficiency.
 Involvement of unscrupulous activities.  Implementation of RFID for the
detection.
 Damage of the company reputation.  Effort to restore the company reputation.

3PROFESSIONAL PRACTICE WITH INTERNET OF THINGS
Person/Group Bill Buller Role CEO and owner of
MMP
Pyramid Tier Insights from Profiling Issues to be addressed/points to
be made in the report/document
Human Nature  Bill is in his mid-40s, and he is
a married man with two
children.
 Decrease in percentage of sales
Culture  Organisational Culture. Bill
is a well-educated Australian
(he has an MBA and a BA in
philosophy) and wants to invest
on the new technologies in
order to fill up the loopholes in
the company.
 Inefficiency to retain the
customers.
 Societal Culture. Bill’s MMP
has been a well reputed
company for over the years but
is presently suffering loss in
reputation in China due to its
inefficiency in some of the
areas.

Knowledge  Knowledge of the Subject. He
is very knowledgeable about
business, foreign trade, Chinese
trade and the milk business. He
does not possess a detailed
understanding of ICT or IoT.
The only reason he has heard
about it, is that a friend talked to
him about it at the golf club.
 Involvement of unscrupulous
activities.
 Knowledge of the Situation.
Additionally, he contacted QM,
because he knows that we are
experts in the field. Implications
of the technology are needed by
him to understand

Agendas  Internal. It appears that MMP
has invested heavily in
implementing the China trade.
They are at the stage where
implementing some solution to
start rebuilding their sales is
essential, and it must be done
soon.
 Damage of the company
reputation.
 External Bill is not totally
convinced about the
implementation of IoT, as he


4PROFESSIONAL PRACTICE WITH INTERNET OF THINGS
Person/Group Bill Buller Role CEO and owner of
MMP
Pyramid Tier Insights from Profiling Issues to be addressed/points to
be made in the report/document
does not really understand it
yet. If he is not convinced he
will look at other options for
which convincing proposal is
required.
Personality
Type
 The Scientist
Figure 13  Shaping the Message. Bill’s company is facing a loss of reputation in
the continuation of the sale of the milk products for which it requires a
technology that would restore the lost reputation and increase the
percentage of sales.
Figure 14  Hot Words. IoT, MMP, Issues, RFID, NFC
Figure 16
 Self-Talk Questions. MMP is required to be assisted with the benefits
of implementing on the Internet of Things.
Figure 17
 Change Issues. The present system of the company is inefficient to
detect the unscrupulous activities in the organisation for which it
requires a change with the help of Internet of Things.

5PROFESSIONAL PRACTICE WITH INTERNET OF THINGS
Boundary 3: Limits/Limitations
Limit/Limitation Group Explanation of Limits/Limitations (Dot Points Only)
3.1 Structure and size of the
proposal
 As MMP is a reputed company, it is evident that it is a large
company serving the people of China. The technological
assistance must be wide enough.
3.2 Are there any disclosure
limitations?
 Our limitations. The vast nature of the company.
 Their limitations. Adaptability to the changes
 Other limitations. Intellectual Property Control
3.3 Breadth/Narrowness of
the report/document
scope
 The report only covers the requirements of the company and
addresses them thoroughly.
3.4 Budgetary  The budgetary constraints have been neglected as Bill is
ready to completely invest on the innovative technology.
3.5 Other Limits/Limitations  Other limitations may involve the contour where the
company is situated.
FOCUSSING THE
CONTENT
4.1 Theme  Innovative techniques to implement professional practice in
restoring the reputation of MMP through Internet of Things.
4.2 Title  Solutions of internet of things in restoring the reputation
of Moo Milk Products

6PROFESSIONAL PRACTICE WITH INTERNET OF THINGS
4.3 Points to be made
 Aims/Objectives
 Target Objectives/Requirements
 Limits/Limitations
 Focussing Layout

7PROFESSIONAL PRACTICE WITH INTERNET OF THINGS
Raw graphic materials
Figure 1: Proposed enterprise architectural model before amendment
(Source: Internet)
Figure 2: Amendment to the enterprise architectural model
(Source: Internet)

8PROFESSIONAL PRACTICE WITH INTERNET OF THINGS
Figure 3: IoT management process flow
(Source: Internet)