Swinburne University ICT80008: Reflection on Professional IT Issues
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This report presents a student's reflection on the ICT80008 Professional Issues in IT course at Swinburne University. The reflection covers the student's learning journey, focusing on the development of professional skills, ethical responsibilities, and technical capabilities. It discusses the course's impact on the student's understanding of IT security, the importance of professionalism, and the challenges of privacy in the digital age. The student also reflects on the course structure, highlighting both positive experiences, such as flexibility and online support, and areas for improvement, such as the lack of physical interaction. The reflection concludes with insights on applying gained knowledge in practical situations and future course selections. Desklib offers a range of similar solved assignments and resources for students.

Running head: PROFESSIONAL SKILLS IN IT
PROFESSIONAL ISSUES IN IT
Name of the Student
Name of the University
Author Note
PROFESSIONAL ISSUES IN IT
Name of the Student
Name of the University
Author Note
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PROFESSIONAL ISSUES IN IT 1
Question A:
Currently I am studying Master of business information system. This is kind of course
that prepares the careers in the system design, management and planning, as well as
management of information and knowledge. From this course I am gaining the expertise for
designing the solutions for solving the problems of business information as well as for
offering the guidance that is strategic to the organizations which can enhance the
management as well as the governance. The main goal for studying this course is, as an
MBIS graduate in future I may find a job such as systems analyst, business analyst, project
leader, consultant, information management specialist, IT manager, librarian or even
archivist. This course is one of the most highly flexible courses, the structure of the courses
opens up a variety for the career opportunities. I have chosen this study because this will help
me for developing leadership and technical capabilities for preparing myself for the
challenging positions in the government and the business organisations. This course will also
help me to grow the social and ethical responsibilities for the professional life. This course
has also help me to improve my skills from the combination of the IT and business studies,
this study program has been designed for producing the social and ethical responsibilities for
the professionalism, this course will also help me to improve my leadership and technical
capabilities, innovation in professional practices, effective communication skills and lastly
organisational and strategic skills. This course has totally change my life, my skills and most
importantly this course has helped me a lot to grow my professional skills and personality.
Question B:
The course was designed very well and I found the course so interesting. The reading
materials were so simple and informative but required a bit of probing and thinking. I enjoyed
the course so much, it gave me knowledge and confidence to start my own business. While
Question A:
Currently I am studying Master of business information system. This is kind of course
that prepares the careers in the system design, management and planning, as well as
management of information and knowledge. From this course I am gaining the expertise for
designing the solutions for solving the problems of business information as well as for
offering the guidance that is strategic to the organizations which can enhance the
management as well as the governance. The main goal for studying this course is, as an
MBIS graduate in future I may find a job such as systems analyst, business analyst, project
leader, consultant, information management specialist, IT manager, librarian or even
archivist. This course is one of the most highly flexible courses, the structure of the courses
opens up a variety for the career opportunities. I have chosen this study because this will help
me for developing leadership and technical capabilities for preparing myself for the
challenging positions in the government and the business organisations. This course will also
help me to grow the social and ethical responsibilities for the professional life. This course
has also help me to improve my skills from the combination of the IT and business studies,
this study program has been designed for producing the social and ethical responsibilities for
the professionalism, this course will also help me to improve my leadership and technical
capabilities, innovation in professional practices, effective communication skills and lastly
organisational and strategic skills. This course has totally change my life, my skills and most
importantly this course has helped me a lot to grow my professional skills and personality.
Question B:
The course was designed very well and I found the course so interesting. The reading
materials were so simple and informative but required a bit of probing and thinking. I enjoyed
the course so much, it gave me knowledge and confidence to start my own business. While

2PROFESSIONAL ISSUES IN IT
there a number of roles, there are a number of primary responsibilities of several
professionals of the security of IT as well. There are some of the essential responsibilities or
rather the primary responsibilities of ICT professionals which are needed to be accomplished.
All the professionals are required to be updated with an advanced knowledge of technology
as well as skills together with the mind-set for working in a total team towards the
achievement of an idea security of information. For some of the people, a professional mainly
means doing a proper job and dressing smartly at work. On the other hand, for some other
people, professional mainly means possessing very much highly advanced degrees or some
other certificates which have been framed as well as hung on the wall of the office. But as per
my view, professionalism will be mainly involving or rather encompassing all of such
definitions. I have learnt a lot of things from the course, as The university offered me an
excellent opportunity of learning to work in my own space but with on time support. The
online quizzes were so good to check my understanding. I found that my guide was so
encouraging and gave clear feedback always also sent my assessment back promptly. I was
so happy because, the course was so flexible even if someone moved to a different location or
country will be able to continue the course. The course was so valuable and kept me focused
always and the content was excellent but one of the bad experience was no physical
interaction with guide as well as you cannot even interact with the students to. Sometimes it
felt too boring. There was lack of direct explanation and assistance from guide. I wish if I had
a bit more time to learn more. I had a tendency to go off but the course structure kept me on
track. It can be challenging to submit assignments electronically and need own computer and
an active internet connection. Thus the conclusion is I am expanding the knowledge that I
gained I am using that in everyday life. The course helped me in practical things. For opting
the new courses in the future, I may choose different courses that can enhance my skills. The
there a number of roles, there are a number of primary responsibilities of several
professionals of the security of IT as well. There are some of the essential responsibilities or
rather the primary responsibilities of ICT professionals which are needed to be accomplished.
All the professionals are required to be updated with an advanced knowledge of technology
as well as skills together with the mind-set for working in a total team towards the
achievement of an idea security of information. For some of the people, a professional mainly
means doing a proper job and dressing smartly at work. On the other hand, for some other
people, professional mainly means possessing very much highly advanced degrees or some
other certificates which have been framed as well as hung on the wall of the office. But as per
my view, professionalism will be mainly involving or rather encompassing all of such
definitions. I have learnt a lot of things from the course, as The university offered me an
excellent opportunity of learning to work in my own space but with on time support. The
online quizzes were so good to check my understanding. I found that my guide was so
encouraging and gave clear feedback always also sent my assessment back promptly. I was
so happy because, the course was so flexible even if someone moved to a different location or
country will be able to continue the course. The course was so valuable and kept me focused
always and the content was excellent but one of the bad experience was no physical
interaction with guide as well as you cannot even interact with the students to. Sometimes it
felt too boring. There was lack of direct explanation and assistance from guide. I wish if I had
a bit more time to learn more. I had a tendency to go off but the course structure kept me on
track. It can be challenging to submit assignments electronically and need own computer and
an active internet connection. Thus the conclusion is I am expanding the knowledge that I
gained I am using that in everyday life. The course helped me in practical things. For opting
the new courses in the future, I may choose different courses that can enhance my skills. The
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3PROFESSIONAL ISSUES IN IT
course was value for money. I really enjoyed the course. The course covered all the aspects
that I was interested in most.
Key roles and responsibilities of ICT professionals
Professionals who will be taking responsibility for the protection of networks, systems of
computer and the infrastructure are mainly the professionals of IT security. Some of the roles
will be involving the administrators of systems, security officers of the network, engineers of
information security, security engineers of application, managers of network and so on. These
are some of the very few of all the primary roles for all the professionals of IT security and
much more roles are seen to be added as full new ways for the protection against the
evolution of several cyber threats. While there a number of roles, there are a number of
primary responsibilities of several professionals of the security of IT as well. There are some
of the essential responsibilities or rather the primary responsibilities of ICT professionals
which are needed to be accomplished. All the professionals are required to be updated with
an advanced knowledge of technology as well as skills together with the mind-set for
working in a total team towards the achievement of an idea security of information.
Development as well as designing of several devices of security as well as software
for making sure that all the internal information as well as products are safe.
Management of several measures of security for the system of information technology
with a system which is networked.
Operation of a regular system inspection as well as processes of network for several
updates related to security.
Conduction of a process of audit for the initiation of several measures as well as
strategies of safety and security.
course was value for money. I really enjoyed the course. The course covered all the aspects
that I was interested in most.
Key roles and responsibilities of ICT professionals
Professionals who will be taking responsibility for the protection of networks, systems of
computer and the infrastructure are mainly the professionals of IT security. Some of the roles
will be involving the administrators of systems, security officers of the network, engineers of
information security, security engineers of application, managers of network and so on. These
are some of the very few of all the primary roles for all the professionals of IT security and
much more roles are seen to be added as full new ways for the protection against the
evolution of several cyber threats. While there a number of roles, there are a number of
primary responsibilities of several professionals of the security of IT as well. There are some
of the essential responsibilities or rather the primary responsibilities of ICT professionals
which are needed to be accomplished. All the professionals are required to be updated with
an advanced knowledge of technology as well as skills together with the mind-set for
working in a total team towards the achievement of an idea security of information.
Development as well as designing of several devices of security as well as software
for making sure that all the internal information as well as products are safe.
Management of several measures of security for the system of information technology
with a system which is networked.
Operation of a regular system inspection as well as processes of network for several
updates related to security.
Conduction of a process of audit for the initiation of several measures as well as
strategies of safety and security.
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4PROFESSIONAL ISSUES IN IT
Customization of the access to the information as per several rules as well as
necessity.
Maintenance of a standard policy of information security, services as well as
procedure.
Any ICT professionals must be very much strategist for ensuring the network protection,
systems of computer as well as the infrastructure. The professionals must also be strategic
enough for judging all the before and the after consequences of any measure of security.
Understanding all the key roles as well as the responsibilities of an ICT professional are
very much essential for finding secure ways for the implementation of technology as well as
for the adoption of several measures that will be helping a lot in the reduction of risks which
are directly related to the systems of information and this must be the primary objective of
each and every professional of IT security.
Changes:
This course has totally changed my life as I have learnt so many things from this
course. I wish if I had a bit more time to learn more. I had a tendency to go off but the course
structure kept me on track. It can be challenging to submit assignments electronically and
need own computer and an active internet connection. Thus the conclusion is I am expanding
the knowledge that I gained I am using that in everyday life. The course helped me in
practical things. For opting the new courses in the future, I may choose different courses that
can enhance my skills. The university offered me an excellent opportunity of learning to
work in my own space but with on time support. The online quizzes were so good to check
my understanding. I found that my guide was so encouraging and gave clear feedback always
also sent my assessment back promptly. I was so happy because, the course was so flexible
even if someone moved to a different location or country will be able to continue the course.
Customization of the access to the information as per several rules as well as
necessity.
Maintenance of a standard policy of information security, services as well as
procedure.
Any ICT professionals must be very much strategist for ensuring the network protection,
systems of computer as well as the infrastructure. The professionals must also be strategic
enough for judging all the before and the after consequences of any measure of security.
Understanding all the key roles as well as the responsibilities of an ICT professional are
very much essential for finding secure ways for the implementation of technology as well as
for the adoption of several measures that will be helping a lot in the reduction of risks which
are directly related to the systems of information and this must be the primary objective of
each and every professional of IT security.
Changes:
This course has totally changed my life as I have learnt so many things from this
course. I wish if I had a bit more time to learn more. I had a tendency to go off but the course
structure kept me on track. It can be challenging to submit assignments electronically and
need own computer and an active internet connection. Thus the conclusion is I am expanding
the knowledge that I gained I am using that in everyday life. The course helped me in
practical things. For opting the new courses in the future, I may choose different courses that
can enhance my skills. The university offered me an excellent opportunity of learning to
work in my own space but with on time support. The online quizzes were so good to check
my understanding. I found that my guide was so encouraging and gave clear feedback always
also sent my assessment back promptly. I was so happy because, the course was so flexible
even if someone moved to a different location or country will be able to continue the course.

5PROFESSIONAL ISSUES IN IT
The course was so valuable and kept me focused always and the content was excellent. I have
also learnt that It has been recognized that there are a huge number of risks which are seen to
be arising related to privacy. There a number of moral reasons for the protection of data
which are very much personal. Some of them involves the protection from harm, inequality in
information, discrimination or injustice to information and the encroachment upon autonomy
based upon morality. It has been seen that there is a huge impact upon the information
technology upon privacy. The particular sections which are observing the greatest impact are
internet, social media, devices of mobile, the IoT, e-government and Big Data. It is also to be
known that the technology of information possesses with the capability of solving a number
of concerns related to privacy itself by utilizing a number of methods of design, technologies
which are privacy enhancing, cryptography, management of identity, privacy understanding
and technologies which are emerging.
Professionalism
As per my view, professionalism is considered to be one of the essential factors which is
very much needed for bringing in success. It is very much important to be professional if I
want to be successful. For some of the people, a professional mainly means doing a proper
job and dressing smartly at work. On the other hand, for some other people, professional
mainly means possessing very much highly advanced degrees or some other certificates
which have been framed as well as hung on the wall of the office. But as per my view,
professionalism will be mainly involving or rather encompassing all of such definitions.
Professionalism is seen to be comprising of a number of attributes. Some of these attributes
are:
Highly specialized knowledge- Professionals will be mainly known for highly
specialized knowledge of all of them.
The course was so valuable and kept me focused always and the content was excellent. I have
also learnt that It has been recognized that there are a huge number of risks which are seen to
be arising related to privacy. There a number of moral reasons for the protection of data
which are very much personal. Some of them involves the protection from harm, inequality in
information, discrimination or injustice to information and the encroachment upon autonomy
based upon morality. It has been seen that there is a huge impact upon the information
technology upon privacy. The particular sections which are observing the greatest impact are
internet, social media, devices of mobile, the IoT, e-government and Big Data. It is also to be
known that the technology of information possesses with the capability of solving a number
of concerns related to privacy itself by utilizing a number of methods of design, technologies
which are privacy enhancing, cryptography, management of identity, privacy understanding
and technologies which are emerging.
Professionalism
As per my view, professionalism is considered to be one of the essential factors which is
very much needed for bringing in success. It is very much important to be professional if I
want to be successful. For some of the people, a professional mainly means doing a proper
job and dressing smartly at work. On the other hand, for some other people, professional
mainly means possessing very much highly advanced degrees or some other certificates
which have been framed as well as hung on the wall of the office. But as per my view,
professionalism will be mainly involving or rather encompassing all of such definitions.
Professionalism is seen to be comprising of a number of attributes. Some of these attributes
are:
Highly specialized knowledge- Professionals will be mainly known for highly
specialized knowledge of all of them.
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6PROFESSIONAL ISSUES IN IT
Competency- For being professional, it must be made sure that no excuses must be made
and whole focus must be upon searching for solutions.
Integrity and Honesty-All professionals must be exhibiting a huge number of qualities
like integrity as well as honesty.
Accountability- It is very much important for all the professionals to hold themselves
accountable for all of their individual thoughts, actions as well as words mainly when the
university will be making mistake.
Professionalism can be exhibited by possessing with a number of strategies like:
Building of expertise- A particular commitment must be made for building expertise and
for staying updated and up to date with the industry.
Development of emotional intelligence- For improving the professionalism, it is very
much important to focus upon the development of emotional intelligence by listening
actively as well as observing what is actually happening.
Commitment’s honoring- All commitments which are made involving a number of
promises to colleagues, clients or rather boss must be kept. No excuses are to be made
and instead of that all the expectations are to be made as best as any professional can and
situation is to be made right.
Being polite- It is very much important to be polite and kind and always utilize proper
and nice manners to each and every one who will be coming into contact.
Privacy in digital age
I personally think that it is already known that privacy is the actually the right to be
totally free from any kind of intrusion which is unwarranted and for keeping certain kinds of
matters from the view of the public. It has been observed nowadays that the specific right to
privacy is being highly threatened in the digital age due to the automation of data. It has been
Competency- For being professional, it must be made sure that no excuses must be made
and whole focus must be upon searching for solutions.
Integrity and Honesty-All professionals must be exhibiting a huge number of qualities
like integrity as well as honesty.
Accountability- It is very much important for all the professionals to hold themselves
accountable for all of their individual thoughts, actions as well as words mainly when the
university will be making mistake.
Professionalism can be exhibited by possessing with a number of strategies like:
Building of expertise- A particular commitment must be made for building expertise and
for staying updated and up to date with the industry.
Development of emotional intelligence- For improving the professionalism, it is very
much important to focus upon the development of emotional intelligence by listening
actively as well as observing what is actually happening.
Commitment’s honoring- All commitments which are made involving a number of
promises to colleagues, clients or rather boss must be kept. No excuses are to be made
and instead of that all the expectations are to be made as best as any professional can and
situation is to be made right.
Being polite- It is very much important to be polite and kind and always utilize proper
and nice manners to each and every one who will be coming into contact.
Privacy in digital age
I personally think that it is already known that privacy is the actually the right to be
totally free from any kind of intrusion which is unwarranted and for keeping certain kinds of
matters from the view of the public. It has been observed nowadays that the specific right to
privacy is being highly threatened in the digital age due to the automation of data. It has been
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7PROFESSIONAL ISSUES IN IT
recognized that there are a huge number of risks which are seen to be arising related to
privacy. There a number of moral reasons for the protection of data which are very much
personal. Some of them involves the protection from harm, inequality in information,
discrimination or injustice to information and the encroachment upon autonomy based upon
morality. It has been seen that there is a huge impact upon the information technology upon
privacy. The particular sections which are observing the greatest impact are internet, social
media, devices of mobile, the IoT, e-government and Big Data. It is also to be known that the
technology of information possesses with the capability of solving a number of concerns
related to privacy itself by utilizing a number of methods of design, technologies which are
privacy enhancing, cryptography, management of identity, privacy understanding and
technologies which are emerging. Hence, it is to be understood very well that there are
despite possessing a huge number of threats to privacy in the digital age, there are a number
of ways through which it can be prevented as well as controlled. An individual must be
understanding this well for being a proper professional.
recognized that there are a huge number of risks which are seen to be arising related to
privacy. There a number of moral reasons for the protection of data which are very much
personal. Some of them involves the protection from harm, inequality in information,
discrimination or injustice to information and the encroachment upon autonomy based upon
morality. It has been seen that there is a huge impact upon the information technology upon
privacy. The particular sections which are observing the greatest impact are internet, social
media, devices of mobile, the IoT, e-government and Big Data. It is also to be known that the
technology of information possesses with the capability of solving a number of concerns
related to privacy itself by utilizing a number of methods of design, technologies which are
privacy enhancing, cryptography, management of identity, privacy understanding and
technologies which are emerging. Hence, it is to be understood very well that there are
despite possessing a huge number of threats to privacy in the digital age, there are a number
of ways through which it can be prevented as well as controlled. An individual must be
understanding this well for being a proper professional.

8PROFESSIONAL ISSUES IN IT
Bibliography
Acquisti, A., Brandimarte, L. and Loewenstein, G., 2015. Privacy and human behavior in the
age of information. Science, 347(6221), pp.509-514.
Carrese, J.A., Malek, J., Watson, K., Lehmann, L.S., Green, M.J., McCullough, L.B., Geller,
G., Braddock III, C.H. and Doukas, D.J., 2015. The essential role of medical ethics education
in achieving professionalism: the Romanell Report. Academic Medicine, 90(6), pp.744-752.
Densmore, K., 2018. Professionalism, proletarianization and teacher work. In Critical studies
in teacher education (pp. 130-160). Routledge.
Ellaway, R.H., Coral, J., Topps, D. and Topps, M., 2015. Exploring digital
professionalism. Medical teacher, 37(9), pp.844-849.
Evetts, J., 2013. Professionalism: Value and ideology. Current sociology, 61(5-6), pp.778-
796.
Fontes, R.B., Selden, N.R. and Byrne, R.W., 2014. Fostering and assessing professionalism
and communication skills in neurosurgical education. Journal of surgical education, 71(6),
pp.e83-e89.
Huang, P.H., 2015. How Improving Decision-Making and Mindfulness Can Improve Legal
Ethics and Professionalism. JL Bus. & Ethics, 21, p.35.
Hultman, C.S., Halvorson, E.G., Kaye, D., Helgans, R., Meyers, M.O., Rowland, P.A. and
Meyer, A.A., 2013. Sometimes you can't make it on your own: the impact of a
professionalism curriculum on the attitudes, knowledge, and behaviors of an academic plastic
surgery practice. Journal of Surgical Research, 180(1), pp.8-14.
Ozga, J.T. and Lawn, M.A., 2017. Teachers, professionalism and class: A study of organized
teachers. Routledge.
Bibliography
Acquisti, A., Brandimarte, L. and Loewenstein, G., 2015. Privacy and human behavior in the
age of information. Science, 347(6221), pp.509-514.
Carrese, J.A., Malek, J., Watson, K., Lehmann, L.S., Green, M.J., McCullough, L.B., Geller,
G., Braddock III, C.H. and Doukas, D.J., 2015. The essential role of medical ethics education
in achieving professionalism: the Romanell Report. Academic Medicine, 90(6), pp.744-752.
Densmore, K., 2018. Professionalism, proletarianization and teacher work. In Critical studies
in teacher education (pp. 130-160). Routledge.
Ellaway, R.H., Coral, J., Topps, D. and Topps, M., 2015. Exploring digital
professionalism. Medical teacher, 37(9), pp.844-849.
Evetts, J., 2013. Professionalism: Value and ideology. Current sociology, 61(5-6), pp.778-
796.
Fontes, R.B., Selden, N.R. and Byrne, R.W., 2014. Fostering and assessing professionalism
and communication skills in neurosurgical education. Journal of surgical education, 71(6),
pp.e83-e89.
Huang, P.H., 2015. How Improving Decision-Making and Mindfulness Can Improve Legal
Ethics and Professionalism. JL Bus. & Ethics, 21, p.35.
Hultman, C.S., Halvorson, E.G., Kaye, D., Helgans, R., Meyers, M.O., Rowland, P.A. and
Meyer, A.A., 2013. Sometimes you can't make it on your own: the impact of a
professionalism curriculum on the attitudes, knowledge, and behaviors of an academic plastic
surgery practice. Journal of Surgical Research, 180(1), pp.8-14.
Ozga, J.T. and Lawn, M.A., 2017. Teachers, professionalism and class: A study of organized
teachers. Routledge.
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9PROFESSIONAL ISSUES IN IT
Richards, N., 2015. Intellectual privacy: Rethinking civil liberties in the digital age. Oxford
University Press, USA.
Ruivo, P., Santos, V. and Oliveira, T., 2014. Data protection in services and support roles–a
qualitative research amongst ICT professionals. Procedia Technology, 16, pp.710-717.
Stahl, B.C., Eden, G. and Jirotka, M., 2013. Responsible research and innovation in
information and communication technology: Identifying and engaging with the ethical
implications of ICTs. Responsible innovation, pp.199-218.
Richards, N., 2015. Intellectual privacy: Rethinking civil liberties in the digital age. Oxford
University Press, USA.
Ruivo, P., Santos, V. and Oliveira, T., 2014. Data protection in services and support roles–a
qualitative research amongst ICT professionals. Procedia Technology, 16, pp.710-717.
Stahl, B.C., Eden, G. and Jirotka, M., 2013. Responsible research and innovation in
information and communication technology: Identifying and engaging with the ethical
implications of ICTs. Responsible innovation, pp.199-218.
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