Swinburne University ICT80008 Reflective Learning Account Report

This reflective learning account explores the author's journey through the 'Professional Issues in IT' course, detailing their goals, understanding of ICT professional behaviors, and ownership of learning. It highlights memorable moments and discusses the roles and responsibilities of modern ICT professionals, including network security and risk management. The reflection extends to weekly learning topics such as privacy, group dynamics, and agility, showcasing the author's critical thinking and application of course concepts. The author emphasizes the importance of interpersonal skills alongside technical skills and involvement in professional communities for career development. Desklib offers more resources like this to aid students in their studies.

Running head: REFLECTIVE LEARNING ACCOUNT
Professional Issues in IT
Name of the Student:
Name of the University:

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Table of Contents
Part A: Compulsory questions:........................................................................................................3
A. Goal in deciding to embark on type of degree..................................................................3
B. Kinds of behaviours important for ICT professional........................................................3
C. Ownership for learning unit..............................................................................................4
Chosen questions:............................................................................................................................5
1. Memorable moments of PIIT................................................................................................5
2. Professional roles and responsibilities for modern ICT professional...................................6
Part B: Reflection on weekly learning topics..................................................................................7
1. Week 3: Privacy....................................................................................................................7
2. Week 5: Group dynamics.....................................................................................................7
3. Week 7: Agility and disruption.............................................................................................8
Bibliography..................................................................................................................................10

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Part A: Compulsory questions:
A. Goal in deciding to embark on type of degree
Before starting my university degree, I had considered some of the aspects to choose my
study such as my own interest and my future job in the study area. My top most fascination is
always IT. I am looking for some business site study and also Information Technology which
is best suited with my aspiration. My future goal is becoming as an ICT professional,
therefore when I enrolled into PIIT, I came to know that ICT degree is balanced with the
technical towards the enterprise skills. Though “Professional Issues in Information
Technology” is not a type of technical subject, but still it is suited with my degree (Ahlawat
and Vincelette 2015). I think that my degree is technical and it required building of more
technical skills. After enrolling into this degree and going through the unit, I came to know
importance of the interpersonal skills into the job market where the technical skills are not
making me successful into my future career as at the end of my job, I have to work with
people and not with the technical machines. Therefore, I am fully satisfied to choose ICT
professional as my career where I will deal with both interpersonal and technical skills and it
also helps me to get my job into the future. Goals are provided directions towards career life
in addition to nurture motivation. It provides us direction towards starting of a new career
and reaching the desired destinations (Helmreich and Merritt 2017). Goals such as become
lifelong learner, clarify of educational plan, efficient and successful student helps me to get
my required destination in the future.
B. Kinds of behaviours important for ICT professional
Into the employment sector, workplace behaviour is considered as a crucial part. Based
on workplace diversity as well as business requirements, it is being changing over the time.
In most of the current workplaces, teams are being made up of people from various
background, age, religion, skills as well as ethnicity. Workplace diversity makes people
dynamic and it also makes work some stressful. Therefore, in my point of view, the ICT
professionals are required to act professional into the workplaces. It is recommended to have
a better as well as gentle professional behaviour in case of the ICT professional (Hjelm et al.

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2016). Following are some of the recommended professional behaviour into the workplace
such as:
 Recognition and respected values along with differences into others.
 Becoming constructive criticism is considered as professional behaviour into the
workplace employees. It is hard to do when the employees are working into the
group as it is very difficult to express own opinion without offending other’s
opinion and to become judgemental (Janowitz 2017).
 Not taking of decisions based on assumention, always ask somebody as it is
considered as a good practice for the professionalism.
 Listening and sharing of information. The team members can able to share their
own ideas with other team members.
 Balancing role to lead and follow others.
Sound team performance, mutual respect along with diversity, gender, cultural
background and age are beneficial towards the team performance as well as workplace
behaviours. Knowing about other culture helps to motivate people. I have also gone through
the culture of my own team members to understand them properly. It helps me to become
interacted with them accurately (Enck et al. 2014). Apart from the academic, casual
interaction helps me to know the career plan. In order to do better performance in the group, I
have kept my personal issues away from my work and career, express my own opinions
clearly with others to understand better, become democratic in terms of group decisions and
encourage the team members by means of enthusiasm.
C. Ownership for learning unit
Learning is not such a passive process. Assessment allows me to monitor progress
towards achievement of the learning objectives. Formative assessment helps me to shape
learning, bolstering the abilities of us to taking of ownership into the learning unit when we
are able to understand that our goal is to improve learning and not to be applied for final
marks (Jobling and Jamasb 2017). It is occurred through class, course and helps to improve
my achievement of learning objectives throughout the approaches which support our
requirements (Bennett and Raab 2017). I have gone through social media feed to interact
with others which help me to gain of more communicational skills. Social media can help to

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make study more. This platform is used as study tool, especially for tech savvy students. I
created community as it is common that the students are challenged by course assignment,
therefore social media helps me to centralize collective knowledge of entire class to study
and communicate efficiently with everyone (Collazos et al. 2016). I started a collaborative
study network for tapping into the group to save time as well as effort and utilized it in my
learning unit. It helps me to keep course informational, organized along with accessible.
In order to ownership my learning unit, I have also become of professional body such as
joined of professional organization where I have provided with number of responsibilities to
juggle on regular basis. I am involved into charitable organization which provides me further
importance to become more professional with other team members. There are also
networking events in my university where self-presentation into the event is also professional
(Deane et al. 2015). In this event, the university provides us to know one another, gain of
career assistance and interact with others to know them better. Through the field, I researched
my career fields of interest to share of possible targets. Even if I cannot name of specific
fields, then I can able to articulate coherent goals, it is required to share of skills which are
utilized led to success in the class in addition to workplace (Li 2017). Therefore, in order to
become more interactive as well as professional, it is required to become more involved into
different university as well as out of university events.
Chosen questions:
1. Memorable moments of PIIT
I have taken learning as the personal thing. It is completely subjective as well as unique
experiences for the students. It becomes a memorable moments when learning sticks as well as it
becomes a tool for internalization. The personal learning moments are hard to be predicted, and
it is making special as well. Fostering paths is a personal learning moments into the life study
into the educations. It is one of the ways to develop of teaching along with learning into
unforgettable experiences for each as well as everyone (Marek, Schaufeli and Maslach 2017). It
is a creativity which is coming into play and it becomes personal learning moments which are
happened with the student. I have taken this course unit as my first priority where I can able to
demonstrate understanding by building of interactive relationships with my team members.

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Professional issues into Information Technology connect each and others in a simple way where
one can share their own ideas and suggestions with others (Mattox et al. 2017). We can connect
with an issue by development of documentary and collaborate through social media with other
team members. It is a useful tool for us to become collaborative. Traditional teaching helps is at
same pace (Mimura 2018). Adaption to the learner requirements is created of rich environment
for the personal learning moments which are to be taken place.
2. Professional roles and responsibilities for modern ICT professional
The role of the professional is to ensure of network security, reduce the risks which are
related to the information system which is considered as major objective of the ICT
professional. As the ICT professional, they are known that learning about the educational
practices help the students to gain of more knowledge related to their course unit (Murphy
2017). They are involved into process of professional development for the educators as per
the professional competency standards along with the frameworks. The responsibilities of the
ICT professional are as follows:
 Development of security devices to make sure that the data and information of the clients
are secured
 Management of security measures for the information security into the organizational
system
 Operating of regular inspections of the information technology system for the security
related updates and conducting of audit processes to initiate of security as well as safety
measures along with the organizational strategies
 Customization access to the information as per the rules as well as business requirements
 Managing of the standard policies related to information security along with services
(Rachels 2017).
 Coordinating as well as prioritizing the jobs as per various professional settings
 ICT professional is prioritized the professional functions which are aimed at the
classroom activities (Parent 2017).
 Solving of the technical problems which is function towards coordinate dedicated more
time and understanding requirements of the information which are required by the client
and secured them from any third party person

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 Understanding as well as managing of the risks which are associated with the data and
information and therefore keeping them into secured place away from the hacker
 Using of the technical skills to do any work and employees throughout the workplaces
are used of technical machines
Part B: Reflection on weekly learning topics
1. Week 3: Privacy
From this week unit, I understand about the characteristics of the privacy, its importance
to the individuals (includes of ICT professionals) and organizations. It is explored of context
of privacy along with technology into the historical cases. It becomes familiar with role of
privacy commissioner. I identified the privacy legislation at both national as well as state
level. The learning material of this week lecture is based on developing as well as presenting
the project outcomes that synthesises the knowledge of both ethical along with socio-
technical challenges which are faced by the ICT professional (Parker 2017). I learnt about the
roles of the standards, code of conduct as well as legislative and regulatory obligations on
level of the professionalism of ICT industry. There are two different types of privacy such as
physical privacy and information privacy. Privacy is ability of the individual and group to
seclude the information about them. The domain of the privacy is overlapped security that is
included of concepts of proper use along with protection of the information. Privacy is
exchanged the perceived benefits as well as specific dangers along with losses. There is
strategic view of the human relationships. The examples of physical security are bag
searching as well as use of DNA (Remley and Herlihy 2014). The information security is
such a way where the governmental agencies and organizations can able to handle the
personal information like age, address, and physical as well as mental health records. I
observed that privacy is free from the interference and intrusion, free from the surveillance,
right to left alone as well as own space. I analyzed that popularity of the networking sites
have many privacy concerns. Privacy is mattered as there are new technologies which are
raised connected as well as complex interactions (Such and Rovatsos 2016). It is related to
protection of the personal data. Informational privacy is the privacy of the personal
information and it is related to the personal stored data on the computer systems.

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2. Week 5: Group dynamics
From this week unit, I understand the concept of the group dynamics, understand
difference among the groups as well as teams, identification of the stages into group formation,
and understand and identify the types of roles in groups. I can able to understand characterises of
the collaboration, identify the characteristics of the group performance, gaining of practical
experience into the collaboration, practical teamwork advices for the graduates. There are
increased of variety of the project activities into the weekly seminar. I am aware of the ethical
dilemma that is occurred at time of year in Australia. Group dynamics is study and use of the
processes which are involved when people are into group interaction (Westin and Ruebhausen
2015). While performing of any project work, group development is the main activity which is
required to get a proper project plan and it’s succeeded. The group dynamics is being concerned
with how groups are being developed. There are also required to interact and develop of
attitudes. I observed that group dynamics is being related to developmental concerns only why
the groups are formed. We have studied group dynamics as it is imperative for the members of
group to understand as well as utilize the methods for the communication. Open as well as
transparent communication throughout the group’s chosen methods for building of
communication and maintaining of the trust into the group and it keeps the working group
together towards the organizational goals. In order to understand how the group works, there is
study of the group dynamics along with its possible implications are studied. The theory is
suggested that the humans are evolved into the species which is equipped for the survival when it
is functioning into the groups. The groups are being possessed with the survival benefits without
the proper cost like inter as well as intra completion of the groups. This study of the group
dynamics are shed on how increasing diversity among the community and combat of the
negative aspects which are raised from the group dynamics (Mimura 2018). For my project
groups, it is required to break down the group dynamics to understand the negative implications
which are raised out of the groups which have stronger ties with each other group members.
3. Week 7: Agility and disruption
From this week unit, I have recapped with the importance of the communicational as well as
sender, receiver. It is explored of the concepts of agility along with the challenges which are
agile to ICT professionals. In this week, I learnt about the conceptual theory of agility into

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practices. I understood the concepts of the disruption along with the challenges and opportunities
which are posed to the ICT professionals. There is disruption which brings out the threat as well
as opportunity. I analyzed that agility is critical to the digital transformation. There is rapid
change into the business landscape which is dictated by the innovation into the digital disruption.
Change into the business is done quickly and there is forced to the businesses to be evolved
(Marek, Schaufeli and Maslach 2017). I observed that businesses are embraced with the potential
towards agile transformation into continuous assessment along with investment into the
technology. Disruptive technologies are a new way to do the things which are initial with the
requirements and needs of the existing customers. There are criteria on the organization which
are used to make of business related decisions for the present business and it is created of issues
for the future business. I have followed some of the project objectives such as there is recap of
the importance of the communication along with sender and receiver. Organizational agility into
age of disruption manages of disruptive changes, type of changes which are required towards
ability of the students towards strategy along with composition. There are higher probability into
the organization which is disrupted the companies to disrupt (Bennett and Raab 2017). The week
study is concluded that agile workplace is adaptive, developmental, collaborative, fast, flexible,
informative as well as competent in nature. Therefore, there should be improvement of
workplace agility which results into project success.

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References
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KEY FINANCIAL METRICS. Northeastern Association of Business, Economics and
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Bennett, C.J. and Raab, C.D., 2017. The governance of privacy: Policy instruments in global
perspective. Routledge.
Collazos, C.A., Ortega, M., Granollers, A., Rusu, C. and Gutierrez, F.L., 2016. Human-
Computer Interaction in Ibero-America: Academic, Research, and Professional Issues. IT
Professional, 18(2), pp.8-11.
Deane, F.P., Gonsalvez, C., Blackman, R., Saffioti, D. and Andresen, R., 2015. Issues in the
Development of e‐supervision in Professional Psychology: A Review. Australian
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Enck, W., Gilbert, P., Han, S., Tendulkar, V., Chun, B.G., Cox, L.P., Jung, J., McDaniel, P. and
Sheth, A.N., 2014. TaintDroid: an information-flow tracking system for realtime privacy
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Li, Y., 2017. HUMAN RESOURCE MANAGEMENT PRACTICES IN BRAZILIAN
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