ICTICT507 - Selecting New Technology Models for Business Report

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This ICTICT507 report focuses on selecting new technology models for business at Ransford College. As an IT Coordinator, the task involves identifying opportunities to improve processes using technology, particularly for the administration department, which currently manages student data manually using Excel spreadsheets. The goal is to implement a student management system (SMS) within a $10,000 annual budget. The report maps the existing administration process, identifies areas for improvement such as sending offer letters and preparing timetables, and outlines emerging models like online e-learning and blended learning. It also identifies changes needed in the technological, client, and supply chain environments to enhance the learning environment and efficiently manage student enrolments. The analysis includes researching and appraising existing business models, such as subscription and freemium, to determine the best fit for Ransford College's needs.
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ICTICT507 - Select new technology models for
business
Assessment
ICT50115 - Diploma of Information Technology
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College Details
Ransford College Pty Ltd T/A AAAR Institute
of Business & Technology
230 Church Street
Parramatta NSW 2150
Australia
T: 1300 198 775
T: (02) 9689 2173
www.ransford.edu.au
support@ransford.edu.au
ABN 86 606 260 404
ACN 606 260 404
CRICOS 03614A
RTO Number 45178
Your Workplace Health and Safety (WHS) at Ransford College
1. It is your duty to inform staff at Ransford College if you see, hear or come across any
incident, situation or hazard that might require immediate attention
2. In case of an emergency evacuation, you are required to follow the instructions
provided by your trainer. While exiting the building, keep calm and walk alongside the
hand rails.
ICTICT507 - Select new technology models for business
23rd August 2018
Created @ Ranford College
Version 1.0
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The Assessment Process
Why are assessment tasks important?
To complete your qualification, you are required to apply the ideas you have been learning from this
unit of competence.
The assessment activities are an important part of your training program as they provide an
opportunity to apply what you have been learning and they give both you and your trainer feedback
on your progress.
How will you be assessed?
You will be required to complete a variety of written and practical exercises. Instructions for how to
complete the assessments are provided within each assessment task in this booklet.
What is required for successful completion?
Please read this section carefully before commencing the assessment tasks. You must carefully
complete EVERY task in this booklet. You must achieve a ‘Satisfactory’ mark for all assessment tasks
to be deemed Competent for the unit. If you are assessed as Not Competent, you will be given some
suggestions for improvement and asked to redo your assessment.
At the successful completion of the assessment tasks, you will have demonstrated your competence
against all of the requirements of the unit.
Submission of assessments
Your trainer will advise you when to commence the assessments in this booklet.
You are required to complete the written assessments on a separate document. You have access to
computers which are equipped with 2010 Microsoft suite of products. You will also have access to
the internet at the College to assist with research and resources. Assessment responses should be
typed; however, handwritten submissions will be accepted if they are clear and legible.
On the document please include:
o Your name
o The date
o The Assessment Number and Task Number.
For example:
o John Smith
o 10 August 2015
o Assessment 1 - Question 1 (Record your answer).
Please note that some assessments require additional documentation, such as a form or a
procedure, which must be included with your submission.
Make sure you check your material before submission. You must keep a copy of all work submitted.
ICTICT507 - Select new technology models for business
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Created @ Ranford College
Version 1.0
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Access and equity
A student’s access to the assessment process should not be affected by restrictions placed on the
location or context of assessment beyond the requirements specified in the training package.
Reasonable adjustments can be made to ensure equity in assessment for people with disabilities,
including language and literacy. Adjustments include any changes to the assessment process or
context that meet the individual needs of the person with a disability, but do not change
competency outcomes. If you believe you have a disability that may affect the completion of these
assessment tasks please speak to your trainer.
Assessment outcomes
Your assessment submission will be assessed and you will be given feedback. Each assessment task
will be marked as either Satisfactory or Unsatisfactory and once all assessments have been marked
you will be given an outcome of Competent or Not Competent for the unit of competence.
What can you do if you don’t agree with the assessment result?
If you do not think the assessment process is valid, disagree with the assessment outcome, or
believe that you have been treated unfairly, you can appeal.
The first step is to discuss the matter with your trainer. If you still do not agree, you are able to
request a re-assessment. It is possible to have your assessment submission assessed by a different
assessor.
If you remain dissatisfied after the re-assessment, you should contact your trainer. Full details of the
appeals process are contained in your Student Handbook.
Declaration of Authenticity
You are required to sign a Declaration of Authenticity for every written assessment submission. The
Declaration is a signed statement from you stating that the assessment submission is your own
work.
ICTICT507 - Select new technology models for business
23rd August 2018
Created @ Ranford College
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Scenario
You have been hired as an IT Coordinator at Ransford College. Ransford does not currently
have a student management system (SMS) in place and the management is interested in
purchasing one that will cover the organisational needs the best way possible.
Ransford currently has 250 students and the admissions department enrols approximately
70 students per term having 4 terms a year.
All different stages from student application to enrolment and academic progress need to
be saved and recorded. Currently all these stages are being performed by the
Administration staff manually using excel spreadsheets. As the student numbers are
growing so fast, a student management system is a major priority for the organisation.
Your task as the IT Coordinator is to identify opportunities for using new technology to
support and enable an efficient IT model for Ransford and more specifically to assist the
administration department.
Your budget is $10,000/year to be spend on a student management system.
You can locate the organisation’s policies and procedures at www.ransford.edu.au.
Student journey
Student application > Check entry requirements (academic requirements, English language
requirements, evidence of funds to support study, overseas student health cover) > Letter of
offer > Payment > Confirmation of Enrolment.
Existing process
The marketing department of the organisation has agreements with various agents. Agents
are sending through students’ applications to the College.
The administration department assesses the student application, checks if the student
meets the entry requirements, sends a letter of offer and finally confirms the enrolment.
The academic department prepares timetables (units to be delivered per term, number of
trainers, students per classroom, rooms availability according to the number of students for
each qualification) and ensures students are provided with training material.
ICTICT507 - Select new technology models for business
23rd August 2018
Created @ Ranford College
Version 1.0
Let’s get
started!
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Task 1
Your first task is to identify processes that need to be improved by the application of a new
business model. In order to do that you will have to follow the instructions below.
a. Firstly, you will need to map the existing administration process (provided in the
scenario above) in the flow chart and identify at least two (2) areas that may need
improvement.
Areas for improvement
1. Sending of Offer Letter to the Students
2. Preparation of academic timetables for the student
3. Checking of requirements
4. Initiation of classes
ICTICT507 - Select new technology models for business
23rd August 2018
Created @ Ranford College
Version 1.0
Sending application
to the University
website
Checking of
Requirements
Sending of Offer Letter
to the eligible students
Sending of fees to the
Account department
Confirmation of
enrollment
Preparation of
academic timetables
for the student
Assigning of
classrooms, training
materials
Sending joining
Date to students
Initiation of
Classes
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b. Now you need to identify and outline the emerging models and processes of
Ransford and record your findings below.
Emerging models
The emerging models that have emerged in the Ransford education system include:
Online E-learning
Blended Learning
Competency-based Learning
Flipped Classroom
Emerging process
The various kind of emerging processes within the education system have been able
to impact the education system. The Ransford college has been able to implement the
various kind of models and processes would be able to impact the quality of
education. The different kind of emerging models would be able to impact the quality
of eductaion within the university. The online e-learning process would be able to to
put an impact over the entire learning procedures.
c. Due to the high volume of student enrolments there are many changes that need to
be implemented on the current process of Ransford College on a technological,
client and supply chain environment. Identify the changes that need to be
implemented, record your findings in the table provided below and submit it to your
CEO (trainer) for review.
ICTICT507 - Select new technology models for business
23rd August 2018
Created @ Ranford College
Version 1.0
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Ransford College
Changes/Recommendations
Field of change Changes within the Learning Systems and Modules
Technological
Environment
The learning environment within the college systems would be
enhance with the implementation of e-learning systems. The high
level of student enrolment would pose a major problem for the
administrative department to maintain the records in a manual
manner. Hence, the college would implement a Student
Management System (SMS) that would be handling the entire
application tracking and student enrolment system.
Clients environment The current environment at Ransford has 250 students. The
admission department enrols 70 students during a certain term.
There would be 4 terms in a single year. Each of the stages based
on enrolment of students to tracking of academic progress is
needed to saved and recorded. In the present environment, each
of the stages are recorded and maintained with the help of excel
spreadsheets. However, with the growing number of students,
there is a high need to implement a student management system,
which would help in maintaining each of the records of the
organisation.
Supply chain
environment
The supply chain environment within the college is responsible for
including the student management system within the educational
systems. The supply chain would plan the entire process for the
setup of the student management system within the educational
system. They would thus help in mitigating the problems within
the educational system and thus implement better kind of
strategies for the growth of the education quality of the students.
Date of submission:
Signature:
Marking Guide – Task 1
Did the student: Yes No
1.1 Map existing process flow against relevant performance standards in
order to identify areas that may need improvement
ICTICT507 - Select new technology models for business
23rd August 2018
Created @ Ranford College
Version 1.0
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Did the student: Yes No
1.2 Outline emerging models and processes
1.3 Identify changes in the technological, client and supply chain
environment
1.4 Document changes identified and submit to appropriate person for
review
Outcome S NYS
Is resubmission required Yes No
Trainer signature
Student signature
Comments
Declaration of Authenticity – Task 1
Student Name
Student ID Term
I declare that all work completed in this assessment is my own
Student Signature Date
Trainer/Assessor Name
ICTICT507 - Select new technology models for business
23rd August 2018
Created @ Ranford College
Version 1.0
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Task 2
Your second task is to appraise the existing business models. To achieve this your will need
to complete the steps below.
a. Firstly, you will need to research and analyse existing business models. Research on
the web, find and analyse at least two (2) business models and record your findings
in the table provided below.
Business Model Analysis 1:
Subscription – In certain cases, the costs for the acquisition of customers are extremely
high. This business model would be mostly suitable for supporting the customer needs.
The subscription business model would help customers to gain a long-term contract and
thus be able to gain recurring form of revenues. This would be based on repeated
purchases.
Business Model Analysis 2:
Freemium – This is considered as the most popular and common forms of business
models that exists within the Internet platform. The different companies help in
offering basic and free services to their customers. These companies primarily charge
their customers after a certain time period after the expiry of the limited period offer.
There would be an inclusion of multiple plans that would be able to offer various
benefits based on different customers. This form of business model is regarded as the
most widely used business model as it is also considered as the marketing tool. This
kind of business model is also cost-effective for scaling up of business processes and
attracting new users to make use of the platform.
b. As an IT Coordinator, part of your role is to assess other industry practices. You will
need to investigate what business models are being used in other similar businesses,
for example a TAFE business model and record your findings below.
ICTICT507 - Select new technology models for business
23rd August 2018
Created @ Ranford College
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The TAFE NSW is a different modernisation program that would aim for the making of an innovative and
sustainable future. This kind of business model would be used for providing higher quality of learning
experience and better form of training for the students. The TAFE NSW supports the various vocational
education and training sector within the centre. They have been discussed as the leading skills provider.
They have been helpful for delivering high-quality, creative, relevant and high form of training to the
workforce of the future.
The TAFE NSW is based on embarking of the landmark investment program based on the renewal of
facilities. This would be necessary for gaining of hand-on skills for the various employers and jobs. The
TAFE NSW is based on investment of the best kind of training approaches. This business model would
help in the broadening of reach and thus provide training on various form of approaches. The use of
different ways would help students to gain a job from anywhere and whenever needed by the students.
The primary focus of the TAFE NSW are:
Increase access to a wide range of training services such as Mobile Education Units
Incorporation of advance digital technology and learning environments. This includes
augmented reality, virtual reality and cloud-based technology
Upgrading of specialist centres based on providing advanced support within the technical and
trade areas
Revitalising of campuses for the creation of leaning facilities, which would be able to meet the
standards and demands of the industry
Based on the discussion, the certain findings that could be gathered are:
Refreshing and high-quality courses that would be able to connect the graduates with the
industry setup
Increasing number of enrolments and generation of revenue based on continual improvements.
c. You also need to research business models that are being used, or that they are
under development, in other industry sectors (e.g. universities or schools),
determine the relevance of these models to Ransford college and record your
findings below.
Business Models in other industry sectors
University business model (description, advantages, disadvantages)
The business model that could be incorporated within the university purposes are based on
Blockchain technology. The blockchain can be defined as an immutable, digital and
decentralized ledger. It can also be defined as a distributed ledger that can be combined
within the business and academic processes.
The advantages of using blockchain technology within the educational processes are:
Empowerment of users
ICTICT507 - Select new technology models for business
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Providing high quality of data
Processing of integrity
Immutability and transparency
Faster transactions
Low costs of transaction
The disadvantages of using blockchain technology within the educational processes are:
Verification of signature
Data redundancy
Consensus mechanisms
How is it relevant to Ransford college?
The blockchain technology is relevant within the context of Ransford college due to the
following reasons:
Payment of academic fees with the help of cryptographic systems
Academic certification within blockchain technology
E-portfolio to all candidates based on their academic credentials
Providing of a learning passport
School business model (description, advantages, disadvantages)
The business model that could be implemented within the schooling system is based on SaaS,
IaaS or PaaS. This kind of cloud infrastructure system would help the schooling systems to
deploy the learning materials on the cloud platform. This kind of business model primarily is
based on the principle of ‘pay as you go’. In this system, the customer would pay based on
their needs and usage of such kind of platform or software. They would pay for the features
that would be used by them.
The advantages of using SaaS, IaaS or PaaS within the schooling system are:
Improving of institutional productivity that would increase the efficiency of academic
processes
Reduction of expenses
Boosting of collaborative work
Backing up of Information on the cloud
Improving accountability
Helping of HR and financial management
The disadvantages of using SaaS, IaaS or PaaS within the schooling system are:
Rising factors of confidentiality
Lack of internal control and processes
Dependency of network performance
ICTICT507 - Select new technology models for business
23rd August 2018
Created @ Ranford College
Version 1.0
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