University Cab Booking Website: Requirements Specification Document

This report presents an IEEE website requirements specification document for the WHERE2NEXT cab booking service, developed to facilitate online cab bookings and ride-sharing. The project encompasses detailed requirements elicitation and analysis planning, including surveys, brainstorming sessions, interviews, prototyping, requirements workshops, and interface analysis to gather comprehensive stakeholder perspectives. It outlines the business need, business case, and identifies key stakeholders along with their influence. The report details both functional requirements, such as user registration and cab booking, and non-functional requirements, including performance, security, and maintainability. A MoSCoW prioritization chart is included, along with a conclusion summarizing lessons learned, the website's monetization strategy, and an evaluation of the techniques employed. The document concludes with appendices containing the project proposal, reflective journals, and bibliography, providing a complete overview of the website development process.

Running head: WHERE2NEXT CAB BOOKING WEBSITE
WHERE2NEXT Cab Booking Service Website
IEEE Website Requirements Specification Document
Student Name:
University Name:

1WHERE2NEXT CAB BOOKING WEBSITE
Table of Contents
1. Executive Summary.....................................................................................................................4
2. Requirements Elicitation & Analysis Planning...........................................................................4
2.1. Introduction...........................................................................................................................4
2.2. Business Need.......................................................................................................................5
2.3. Business Case.......................................................................................................................7
2.4. Stakeholder List....................................................................................................................8
2.5. Importance/Influence Matrix................................................................................................9
2.6. Requirements Elicitation Techniques...................................................................................9
2.6.1. Survey............................................................................................................................9
2.6.2. Brainstorming..............................................................................................................14
2.6.3. Interviews....................................................................................................................15
2.6.4. Prototyping..................................................................................................................16
2.6.5. Requirements Workshop.............................................................................................17
2.6.6. Interface Analysis........................................................................................................20
3. Requirements Elicitation & Analysis Results............................................................................22
3.1. Requirements Elicitation Techniques.................................................................................22
3.1.1. Survey..........................................................................................................................22
3.1.2. Brainstorming..............................................................................................................29
3.1.3. Interviews....................................................................................................................30
3.1.4. Prototyping..................................................................................................................31
3.1.5. Requirements Workshop.............................................................................................38
3.1.6. Interface Analysis........................................................................................................40
4. MoSCoW Prioritization Chart...................................................................................................41
5. IEEE Website Requirements Specification...............................................................................41

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5.1. Introduction.........................................................................................................................41
5.1.1. Purpose........................................................................................................................41
5.1.2. Scope............................................................................................................................42
5.1.3. Definitions, Acronyms and Abbreviations..................................................................43
5.2. Functional Requirements....................................................................................................43
5.2.1. Use case One – User registration.................................................................................43
5.2.2. User case Two – Booking of Cab................................................................................45
5.3. Non-Functional Requirements............................................................................................49
5.3.1. Performance/Response time requirement....................................................................49
5.3.2. Availability requirement..............................................................................................49
5.3.3. Recover requirement....................................................................................................49
5.3.4. Robustness requirement...............................................................................................50
5.3.5. Security requirement....................................................................................................50
5.3.6. Reliability requirement................................................................................................50
5.3.7. Maintainability requirement........................................................................................50
5.3.8. Reusability requirement...............................................................................................50
5.3.9. Interface requirements.................................................................................................50
6. Conclusion and Lessons learnt..................................................................................................55
6.1 Conclusion...........................................................................................................................55
6.2 Lesson Learnt.......................................................................................................................55
7. How the website will make money............................................................................................56
8. Evaluation of techniques............................................................................................................57
9. Bibliography..............................................................................................................................58
10. Appendix..................................................................................................................................63
10.1. Project Proposal................................................................................................................63

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10.1.1. Project Objectives......................................................................................................63
10.1.2. Background................................................................................................................64
10.1.3. Technical Approach...................................................................................................64
10.1.4. Special Resources Required......................................................................................65
10.1.5. Project Plan................................................................................................................66
10.1.6. Technical Details.......................................................................................................70
10.1.7. Evaluation..................................................................................................................70
10.2. Monthly Reflective Journals.............................................................................................71
10.2.1. September..................................................................................................................71
10.2.2. October......................................................................................................................72
10.2.3. November..................................................................................................................73
10.2.4. December...................................................................................................................74
10.2.5. January.......................................................................................................................74
10.2.6. February.....................................................................................................................76
10.2.7. March.........................................................................................................................77
10.2.8. April...........................................................................................................................77

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1. Executive Summary
The motivation behind this undertaking was to set out the IEEE sites prerequisites
determination for the advancement of site for WHERE2NEXT Cab booking administration. The
critical motivation behind the site is to permit the visitor and individuals who are not
recognizable client to book a ride of offer ride to other through the site. This project included
utilizing an assortment of elicitation and examination procedures from the business investigation
group of learning to help with defining a definite necessities particular report for the
WHERE2NEXT Cab booking administration site. I chose to acknowledge this task as it fulfils a
genuine business require, while likewise coordinating the need for me to embrace a project for
satisfaction of my examination. These strategies comprised of a study, a meeting to generate new
ideas, three meetings, model site, a necessities workshop, and interface investigation. An
expansive summary of the stakeholders was amalgamated toward the start of the project. This
was followed by choosing every individual's significance in respect to their impact, which was
sketched out in a point by point lattice. After the greater part of the key project partners were
distinguished, the prerequisites elicitation and examination arranging period of the undertaking
was started. At the point when this arranging stage was finished and the important partners
acknowledged to take an interest in the up and coming elicitation sessions, every procedure was
executed with an assortment of partners. These individuals have a relationship with
WHERE2NEXT Cab booking administration and the outcomes were gotten by taking itemized
notes. The elicitation comes about were recorded and after that accordingly examined utilizing
an assortment of examination instruments. The necessities elicitation comes about were used to
define a point by point IEEE prerequisites detail archive for the WHERE2NEXT Cab booking
administration site. This archive talks about the key practical and non-utilitarian prerequisites of
the WHERE2NEXT Cab booking administration site in broad detail. This IEEE report alongside
the different elicitation results ought to be used by an advancement group to develop the
WHERE2NEXT Cab booking administration site.

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2. Requirements Elicitation & Analysis Planning
2.1. Introduction
The project aims at preparing the detailed document of requirements specification for
developing WHERE2NEXT website. The website will be designed so as to make the tourists or
people familiar about the process of booking a ride or offering a ride through the site. This
project will be accomplished with the help of using the viewpoints of the various stakeholders
associated that are associated with the organization. Initially, this project will involve gathering
requirements of the Directors, Members or customers and other relevant stakeholders.
The underlying task of social event prerequisites for the new site will be directed utilizing
different elicitation and investigation systems. A meeting to generate new ideas with an
assortment of partners will at first be completed in this task. This strategy will encourage with
recognizing perspectives which identify with the sites perfect format and its required highlights.
Overviews will be dispersed to partners to feature consistently requested highlights, while
additionally recognizing angles with minor request. Meetings will be utilized to get sees from
singular partners will's identity utilizing or utilizes cab booking administration sites. This method
will encourage with the distinguishing proof of high need site necessities. Center gatherings
might be utilized by blending partner gatherings, for example, male with female individuals, this
will guarantee that partners see each other's perspectives. Center gatherings ought to encourage
with the production of viable arrangements. It might feature any clashing or covering
prerequisites that at present exist inside the association.
Interface examination will be utilized to assess the interface writes related with the
WHERE2Next cab booking administration site. A setting outline alongside an information
stream chart may go with this procedure. A necessities workshop will be used, alongside the
acknowledgment and assessment criteria strategy, as a technique for organizing prerequisites. A
confined number of profoundly imperative partners will go to the workshop. It will initiate over a
time of one day inside the affiliation premises. Acknowledgment and assessment criteria will be
used to figure out what is generally viewed as an adequate result for this project. This procedure
will be utilized by at first organizing prerequisites utilizing maybe the Moscow approach. Every
one of the prerequisites will then be positioned and in this way scored to decide the adequacy of
every arrangement in contrast with its related necessities.

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2.2. Business Need
The purpose of the website to be developed for WHERE2NEXT is that it will allow the
tourists as well as other people to book for a ride or offer a ride to other people. It will help those
people that are not familiar with this type of service. The business benefits that will be achieved
with the help of website are listed as below:
Improvement in Business Processes: To have the capacity to utilize web innovation to
extend the rental organization to the worldwide world as opposed to restricting their
administrations to their neighborhood space alone, in this way increment their Return on
Investment (ROI).
Enlistment of voyager: An enrollment entryway to hold explorer's subtle elements, screen
their exchange and utilized same to offer better and enhance administrations to them.
Gathering appointments: Allows the client to book space for a gathering on account of
wedding or corporate gatherings.
Eco-accommodating: The observing of the vehicle movement and the general business
turns out to be simple and incorporates the slightest of printed material.
Accessibility: The framework will go about as an office that is open day in and day out.
Productive: It expands the proficiency of the administration at offering quality
administrations to the clients.
Security: The subsystem ought to give an abnormal state of security and uprightness of
the information held by the framework, just approved work force of the organization can access
the organization's secured page on the framework; and just clients with legitimate secret key and
username can login to see client's page.
A generous measure of capacity holes right now exist inside WHERE2NEXT, these
variables may decrease the likelihood of a productive site being distributed. Therefore,
compelling answers for each hole must be resolved before the site being built. The association
has no ability in making sites. As a result, look into must be directed on outside sellers who are
equipped for fulfilling the club's site necessities. Monetary limitations could hinder the degree of
highlights being joined onto the new site. The executive of the association ought to along these

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lines enquire about accepting extra capital as a possibility. The club as of now needs learning on
the sort of highlights which could be actualized onto the site. In this way, exploring highlights
which are presently being used by their rivals ought to be directed. The cost related with
executing, performing upkeep, and keeping data secure is at present not comprehended by the
chief of the association. Therefore, the executive ought to talk about the aggregate cost with
various sellers. The capacity of individuals inside the business to transfer data onto the site is
likewise at present lacking. Preparing courses ought to along these lines be sorted out for these
under talented partners not long after the WHERE2NEXT site is finished.
2.3. Business Case
The idea that has been chosen is own and beneficial for tourists as well as regular
customers who find it difficult to avail cab services. This case has been develop in partnership
with the project sponsor. The project sponsor is an enthusiastic entrepreneur and believes in the
idea. The sponsor has decided to fund for development of the website so that they can attract
more customers and gain profitability. The sponsor has agreed to meet out for setting the terms
and conditions for funding of the project. Initially, it has been agreed to proceed with the
requirements elicitation and regular progress report will be produced to the sponsor. Finally, the
development work will be begin after clearly defining the requirements and approval.
The chief of the association has been apportioned a particular spending plan for executing
this new site, which is being produced for non-benefit and benefit related reasons. A gathering of
clients as of late asked for this site to be created. The executive of the association is along these
lines satisfying his part, which is to fulfill the requirements of WHERE2NEXT clients and
visitors. The advantages related with this site differ and some of them are hard to measure.
An assortment of dangers are definitely connected with this project. The choice of a
fitting merchant to build up the site can be a troublesome undertaking. Choosing a bumbling
seller would be inconvenient to the accomplishment of the project. To balance this issue, sellers
ought to be completely assessed before being made the site. On the off chance that the merchant
confuses partner needs, indispensable necessities could be avoided, which will expand costs and
baffle partners. Thus, necessities ought to be examined on an eye to eye premise with the
business examiner and consistent advance updates must be asked for by the association.
Persistently adding necessities to the extent of the task is an unsafe movement, prerequisites

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ought to hence be completely assessed preceding the site being produced. General expenses
could winding crazy if highlights are continually being included amid the usage phase of the
undertaking.
Using the new sites highlights might be troublesome for a few partners. To check the
danger of individuals getting to be baffled, they ought to be very much prepared before the site
being distributed. For instance, if the opposition secretary neglected to comprehend an element,
for example, how to transfer comes about onto the site. He/she could wind up upset and
subsequently build up a negative standpoint toward the general viability of the new club site. The
expenses and advantages related with the site must be continually assessed. Measures ought to be
set up to guarantee costs stay unsurprising and potential dangers are invalidated.
2.4. Stakeholder List
Stakeholder Description
Project Sponsor This person is owner of the project that will be related to providing
fund for development of WHERE2NEXT website.
Tourists This stakeholder plays an important role as the website in focused on
them so that they can easily book a cab and avail the service.
Members These stakeholders are those that are already associated with the
organization and will be able to avail new services with the help of
website.
Public These stakeholders are those people that does not have any idea of the
service provided by the organization but will be benefitted by using the
website.
Developer This stakeholder is the sole owner for developing the website.

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2.5. Importance/Influence Matrix
The very essential and exceedingly persuasive partners are situated in the upper right
quadrant of this network. These partners comprise of individuals, sightseers and voyagers
separately who needs to book a cab. The leader of the association is similarly as essential, as he
is covering the money related parts of the new site. In actuality, the association's leader is
marginally less powerful on angles related with the site's coveted highlights and proposed
format. The voyagers, explorers, individuals all have approach significance and comparative
impact on this task. The chief, guests and clients are clearly essential yet they have marginally
less impact than individuals themselves. The individuals and voyagers are clearly critical for fate
of the business, yet they won't impact perspectives other than the booking segment of the new
site. The chief will surely have more impact and significance contrasted with the staff, however
both of these partners will just influence the records page inside the WHERE2NEXT Cab
booking administration site. The business examiner is unquestionably imperative for social event
and in this manner reporting prerequisites for the site, yet his capacity to affect angles, for
example, outline, highlights, and substance will be extremely confined. It is the duty of the real
partners to build the essentials list, the business agent is just a facilitator in this undertaking.
2.6. Requirements Elicitation Techniques
2.6.1. Survey
Survey Participants:

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1. Customers
2. Members
3. Visitors
Distribution Method:
Emailing the participants by attaching survey questions.
Overview
A survey will soon be built to distribute during certain requirements elicitation. The
survey will be a collection of questions that will gather requirements from participant's
perspective. The aim is to collect at the least one hundred surveys. Doing surveys enables to
achieve a wide variety of the mark market. The surveys will soon be completed by anyone from
eighteen years of age onward. This review is intended to assemble data from various partners
related with WHERE2NEXT Cab booking administrations. The review will be utilized to
recognize starting prerequisites and to find request levels for certain site highlights. The study
will likewise distinguish perspectives of the two individuals and guests in connection to both
great and terrible parts of different sites. Current individuals and guests will be urged to express
their coveted highlights for the site and to plot on the off chance that they are occupied with
taking part in promote elicitation sessions later on.
Questions for survey:
1. Please indicate your gender
 Male
 Female
2. What is your age group?
 18-29
 30-39
 40-49
 Above 50
3. How often do you use cab booking service website?

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 Daily
 Weekly
 Monthly
 On rare occasions
 Never
4. How would you rate the quality of the booking service?
 Excellent
 Good
 Average
 Poor
5. How do you use the cab booking website usually?
 Alone
 With additional person
 In group
6. What device do you use to access the website?
 Laptop
 Smartphone
 Tablet
7. What are the customized features of the website?
 Easy registration by login credentials
 Auto payment features
 Tracking features
 Other
8. Please choose your preferred response to each of the following statements:
“The website is easy to navigate”
 Strongly Agree
 Agree