Detailed Case Study: Immigration Agreement - Jack Song & Outcomes Pty

This case study analyzes an agreement for services and fees between Immigration Outcomes Pty Ltd and Jack Song, focusing on immigration assistance related to a Temporary Protection Visa (Subclass 785) and compliance with Subclass 866 protection visa application laws. It details the obligations of the service provider, including adherence to the code of conduct, disclosure of legal changes, and the scope of work undertaken. The agreement outlines the cost structure, payment terms, and conditions, including professional fees, immigration facility charges, and potential additional costs for services like visa assessment and liaison with the DAIC. It also addresses the handling of client documents as per the Migration Act, potential interest charges on late payments, and dispute resolution mechanisms. The document includes clauses regarding the acceptance of the agreement, invoicing procedures, and the destruction of files after a specified period.

Agreement for services and Fees’ (‘Agreement) with the Jack Song

‘Agreement for Services and Fees’ (‘Agreement’) with Jack 29 August 2024
Jack Song
Sydney
Dear Jack Sang
Agreement for services and Fees’ (‘Agreement) with the Jack Song
It is to bring to your attention that in context of meeting with us in conference at Villawood
Immigration Detention Centre (VIDC) and sharing the valuable information and issues which you
have been facing in relation to the immigration assistance.
There is following details which would be required as per the code of conduct of the
immigration business relation.
As per the laws and provision of the migration assistance and code of conduct, the attached
disclosure of specific matters of the Immigration Outcomes Pty Ltd (ACN 475 293 397) has been
shared herewith.
The services charged fees taken by the Immigration Outcomes Pty Ltd (ACN 475 293 397) will
be on the basis of the cost sheet of the immigration assistance provided to clients.
Please hereby confirm the acknowledgement of the disclosure and your acceptance of the
cost agreement by signing and return the same to the enclosed agreement.
Further work will be done accordingly only after the first drafted documents.
MR. Royal Paul will be handling all the administration and documentation work under the
supervision of Mr Jon, Administrative Manager. If you have any query and issue you may
directly contact through the email- [e-mail]
Prior to signing the enclosed agreement, you need to understand the legal binding and
expected compliance program with its applicable terms in the agreement. This agreement
covers all the applicable laws and rules Subclass 866 Protection visa application and other
terms.
In signed agreement related to terms and fees contract, you are agreed to all the terms and
conditions and related fees which may be charged as may be given in the cost fees sheet
enclosed.
Yours faithfully
Immigration Outcomes Pty Ltd (ACN 475 293 397
[e-mail]

Obligation to you 1. All the applicable code of conduct and professionalism as per the
contract law would be followed.
Shared
information
2. You will be disclosed all the substantial changes and amendment in the
laws if it comes during the contract period of our agreement.
Cost and
negotiating
agreement
3. You are put at your liberty to negotiate the fees charged on the basis of
the shared cost sheet with you subject to the acceptance.
Undertaken work
in agreement
4. You have asked us to do the following work for you.
Undertaken the immigration facility and assistance.
Work related to Temporary Protection visa (Subclass 785)
Works related to compliance with the laws and regulation of Subclass
866 protection visa application.
Progress report
of the undertaken
work
5. The complete details of the work progress will be shared with you on
timely basis and certain charged would be made as per the cost sheet.
Charging the
legal cost
Para. 5.2
(Code)
6. The profession cost of ‘Immigration Outcomes Pty Ltd (ACN 475 293 397)
will be as per the details below mentioned –
 Charges made for the professional work
 Charges for the provisional assistance work, and
 Immigration facility and assistance charge.
 Fees for the visa assessment services.
 Advice regarding the visa condition and requirements.
 Liaise with the DAIC during the processing time of the visa
application with the migration department.
This amount will be charged including GST as per the law.
Legal costing
Para 5.2 (Code)
7. The professional fees charged for Undertaken the immigration
facility and assistance, work related to Temporary Protection visa
(Subclass 785), works related to compliance with the laws and regulation
of Subclass 866 protection visa application will be as fellow –
 Professional fees
 Immigration facility and assistance charge
 Liaise with the DAIC during the processing
time of the visa application with the migration
department
$255
$275
$265
Further charges could be seen with the attached cost sheet in the
appendix attached.
This is the agreed sum which would be required for the migration
services.
3

‘Agreement for Services and Fees’ (‘Agreement’) with Jack 29 August 2024
.
(i) All work would be done as per request made by the Jack
himself.
(ii) All additional work would be done as per the clear intimation
from the Jack.
(iii) In case of substantial change he has to-
 Notify all the current details of his address and phone number
or
 Respond through the mails and calls
The payment for the work would be as fellow:
(i) $275 will be charged as initial cost when you sign the
agreement cost,
(ii) $255 will be charged for the further costing of the busienss.
The tax invoice will be given to for your each payment including the
GST as supporting document for your payment.
No refunds 8. PLEASE NOTE: ‘Immigration Outcomes Pty Ltd (ACN 475 293 397)’
would not be liable for the refund of the initial cost if you terminate the
contract.
Particular of the
migration
services
performed by
company
5.313 Migration
Act, 1958
9. As per the section 313 migration act, it imposes obligation to take all the
related document of the clients while providing the migration assistance
and respective charges would be taken for the documentation and of
further costing.
While signing the agreement, Jack agrees to the received in full
satisfaction of the section 313 and provide all the required documents.
Our professional
costs for
additional work
Para 5.2
10.  All the legal cost and other additional work cost will be charged
and calculated on the basis of the current migration assistance
cost for the professional and Charges made for the professional
work and provisional assistance work, Immigration facility and
assistance charge, fees for the visa assessment services, advice
regarding the visa condition and requirements and liaise with the
DAIC during the processing time of the visa application with the
migration department. This amount will be charged including
GST as per the law
Professional
work costing
(Subject to
11. The computation of the legal cost and other charges will be determined
on the basis of the time taken and practitioner’s works. The calculation
would be based on the time in minute increment with the following
4

‘Agreement for Services and Fees’ (‘Agreement’) with Jack 29 August 2024
paragraph 7 of
this agreement)
hourly rates.
Charges for the principle services $575
Charges made for the professional work $555
Provisional assistance work $375
Immigration facility and assistance charge $ 454
Fees for the visa assessment services $555
Liaise with the DAIC during the processing time of the visa application
with the migration department. $455
Computation of
the cost of the
services
(subject to
paragraph 7 of
this agreement)
12. The estimated cost of the Liaise with the DAIC during the processing
time of the visa application with the migration department including the
provisional migration assistance services would be around $ 1255
It is the estimated costing and will be charged accordingly:
Charges per copy $1.55
Colour copy per page $1.10
Fax and mail sent per page $1.10
5

‘Agreement for Services and Fees’ (‘Agreement’) with Jack 29 August 2024
Computation and
cost disbursement
amount
13. We expect that following expenses would be incurred:
Preparation of the visa application $225
Liaise with the DAIC during the processing time of the visa application
with the migration department $275
Administration costing (postage and other charge $ 200
If in case any further expenses would be made then we will let you know
all the required details and related documents.
Legal Costing 14. You may contact Administration officer for the further details
Bills, legal fees
and related
costing would be
made
15. You will receive all the details and documents for the fees charged from
you.
You will be billed-
 For the work done for your,
For the additional charges such as preparation of the visa application
,Liaise with the DAIC during the processing time of the visa application
with the migration department and Administration costing (postage and
other charge
On request will provide the cost sheet maintained for your bill without
any further charges.
You have right to ask for all the itemised bill if you pay lump sum
amount for our bill.
It is to your notice that if the agreed price is not paid within 30 days then
you will be charged interest on the payment as per the ‘cash rate target’
for the Reserve Bank of Australia (RBA) for that month and year
(http://www.rba.gov.au/statistics/cash-rate.html).
If you find any issue in the bill then you could raise your query and take
possible actions such as
(a) Application to mediation, or
(b) Discuss the concerned with the team
(c) Apply for the cost assessment
(d) Apply to court.
Cost assessment application would be made within 12 month-
Relevant Law 16. The laws and rules of the state territory where Jack resides will be
applicable.
____________________________ ____________________________
6

‘Agreement for Services and Fees’ (‘Agreement’) with Jack 29 August 2024
‘Immigration Outcomes Pty Ltd (ACN 475
293 397)
Jack Song
7

Agreement for Services and Fees’ (‘Agreement’)
INSERT NAME OF CLIENT AND CLIENT’S ABN or ACN 29 August 2024
Offer to enter
Agreement for
Services and Fees’
(‘Agreement’)
1. ‘Immigration Outcomes Pty Ltd (ACN 475 293 397) offers to enter in
Agreement for Services and Fees’ (‘Agreement’) with the Jack for the
migration services and provision of immigration assistance for clearing his
visa as per the Temporary Protection visa (Subclass 785) in Australia.
Acceptance 2. Jack may accept the offer in writing, or dating and recurring the enclosed
copy with his consent. After that, the work will be started.
The work 3. Once you accept this costs agreement it will apply to the following work:
COPY AND INSERT THE SAME CONCISE DESCRIPTION OF
THE WORK AS STATED IN THE COVERING LETTER
Costs agreement 4. You will agree to pay professional fees as per the charge an hourly rate of
$380 per hour (plus GST) for the provision of immigration assistance. The
documents and other details will be shared with you for the same in the
reasonable period of time.
Our legal costs 5. The professional immigration fees charged from the Jack would include
Preparation of the visa application $225
Liaise with the DAIC during the processing time of the visa application
with the migration department $275
Administration costing (postage and other charge $ 200
If in case any further expenses would be made then we will let you know
all the required details and related documents.
These all amount include all the amount of costing.
Calculation of
charges for
disbursements
incurred
6. The any amount incurred by us will be charged at cost after deducting the
GST from the clients.
Our professional
costs for
additional work
7. The legal costs for the professional migration work done for Jack will be
in addition to the work which will be used for calculation of the current
rates of our professional services fees.
Client account
monies
8. Some of the amount based on the professional fees and other required
expenses will be charged from the Jack in advance.
Jack will be liable to pay all legal services cost in advance in advance as
per the Code of Conduct at paragraphs 7.2 and 7.3.
Invoicing and
interest on
unpaid
9. All the invoice and details will be sent to you in the cost sheet-
 The legal costs for the professional migration work done for Jack
For any additional work- monthly and at the conclusion of the
additional work.
 Agreement for Services and Fees’ (‘Agreement’) with the Jack for
the migration services and provision of immigration assistance of
8

Agreement for Services and Fees’ (‘Agreement’)
Jack 29 August 2024
our tax invoice.
 You agree to pay the entire additional costing amount within 21
days.
Interest 10. Interest may be charged on the unpaid amount left after 21 days
Destruction of
files and
documents
11. You agree to the fact that we may destroy your files and documents after
7 years of your work done as in accordance with paragraph 6.2(b) of the
Code of Conduct.
Privacy
Protection
12. All your information will be kept confidential.
9

Agreement for Services and Fees’ (‘Agreement’)
Jack 29 August 2024
Termination of
this costs
agreement
13. On the termination of the agreement no refund will be made until
and unless it is fault made from our side.
Governing Law 14. The governing law of the states in which Jack resides will be applicable
in the cost service agreement.
Warning 15. You are supposed to read all the terms and conditions and sign it within
28 days.
We would notify the department of the immigration and citizenship that
we are performing or acting for your within 28 days since the time you
sign the contract.
____________________________ ____________________________
Immigration Outcomes Pty Ltd (ACN 475
293 397)
Jack
10

Agreement for Services and Fees’ (‘Agreement’)
Jack 29 August 2024
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Agreement for Services and Fees’ (‘Agreement’)
Jack 29 August 2024
Appendix
Item Number Service
Description
Price GST Total
1 Preparation of
the visa
application
$225 25 $250
2 Liaise with the
DAIC during the
processing time
of the visa
application with
the migration
department
$
$ 275 $25 $300
3 Administration
costing (postage
and other
charge)
$ 300 $50 $350
4 Visa assistance
and
requirements
$200 $25 $225
12