This research proposal investigates the impact of digital technology on the travel and tourism sector, focusing on a case study of Thomas Cook. The study aims to determine the importance of digital technology, analyze the issues arising from its implementation, and identify its influence on the industry. The proposal outlines the research objectives, reasons for choosing the project, and literature sources used. It details the activities, timescales, research approach, and methodologies, including qualitative research with an inductive approach and descriptive design. The research will cover the influence of digital technology on business operations and its benefits and implications. Ethical considerations, including participant consent and data security, are also addressed. The proposal includes a research ethics approval form, ensuring compliance with data protection regulations. The student will use questionnaires and data analysis methods. This research is designed to provide a comprehensive understanding of the digital transformation within the travel and tourism sector.