Impacts of Employee Motivation: A NAB Case Study Report

This report provides a comprehensive analysis of employee motivation within the National Australia Bank (NAB). It begins by outlining NAB's approach to employee motivation, highlighting its flexible work environment and emphasis on employee well-being. The report then details the various forms of employee motivation employed by NAB, including high wages, work-life balance initiatives, and a positive work culture. The impact of these strategies on job satisfaction, teamwork, and overall banking service quality is discussed. The process of employee motivation at NAB is examined, focusing on identifying employee needs and providing incentives. Key factors that encourage motivation, such as managerial support and open communication, are also explored. The report concludes with a bibliography of cited sources and provides insights into how NAB's practices contribute to its success in the banking sector.

Impacts of Employee
Motivation: A NAB Case
Student Name
Institution Affiliation

NAB Overview
 NAB is among Australia’s largest and leading
banking entity.
 The bank majors more on employee
motivation. NAB uses a very flexible and
friendly work environment that encourages
the staff to improve productivity and take
work opportunities flexibly.
 Today, NAB is a greatest place of work; and
most graduates and experienced lads aspire
to work there.

Forms of Employee Motivation
at NAB
 High wage rates, bonus payments, overtimes
pays, and other employee benefits
(Brilmayer, 2010, p. 655)
 Proper work-life balance strategies like proper
leave management and health insurance
 Excellent work culture in which all employees
ideas are listened to, thus job security
 Excellent training and development programs
organized weekly and also to the new recruits

Impact of Employee Motivation
in NAB
 Job satisfaction improves employee morale and
hence boosting their productivity- overall outcome is
gaining competitiveness by NAB in the banking
sector (Raziq and Maulabakhsh, 2015, p. 722)
 Contributes to team work making it easy to offer top
quality banking services to customers
 Brings respect and etiquette between colleagues
and thus creating excellent work relationships
 Reduces conflicts and disagreements thus making it
easy to make important banking sector decisions

Process of Employee
Motivation at NAB
 Involves a felt oblige or need by the
current workforce in the bank
 The incentive in which employee needs
must be aroused before being
addressed
 When employee needs get satisfied, the
achievement or satisfaction of their
goals must be substantive (Skudiene
and Auruskeviciene, 2012, p. 55)

Factors of Encouraging
Motivation at NAB
 Managerial believe about the current
workforces’ strengths and ability to improve
the bank’s productivity (Lazaroiu, 2015, p. 97)
 Managerial ability to inquire from employees
what they want or desire to achieve
 Teaching personnel on the strategies of
measuring their success individually
 Encouraging regular communication to voice
important areas of concern for decision
making purposes

Bibliography
 Brilmayer, L., 2010. The New Extraterritoriality: Morrison v.
National Australia Bank, Legislative Supremacy, and the
Presumption Against Extraterritorial Application of American
Law. Sw. L. REv., 40, p.655.
 Lazaroiu, G., 2015. Employee motivation and job
performance. Linguistic and Philosophical Investigations, 14,
p.97.
 Raziq, A. and Maulabakhsh, R., 2015. Impact of working
environment on job satisfaction. Procedia Economics and
Finance, 23, pp.717-725.
 Skudiene, V. and Auruskeviciene, V., 2012. The contribution
of corporate social responsibility to internal employee
motivation. Baltic journal of management, 7(1), pp.49-67.