BUSN20019 Assessment 1: Impact of Employee Retention in Hospitality

This report delves into the impact of employee retention within the hospitality industry. It begins by outlining the field of research, emphasizing the industry's reliance on human resources and the significance of employee satisfaction. The report then identifies secondary data sources, including online journals and books, and poses a research question focused on how employee retention affects the hospitality sector and the challenges organizations face. Search terms like 'employee retention' and 'hospitality industry' are defined. The document integrates merged articles and references from various authors who have researched and analyzed the effects of employee retention policies, including factors affecting employee turnover and economic stabilization within the industry. The report concludes by highlighting the critical importance of employee retention for the success of the hospitality industry.

Running head: IMPACT OF EMPLOYEE RETENTION IN HOSPITALITY INDUSTRY
Impact of employee retention in hospitality industry
Name of the Student
Name of the University
Author’s Note

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IMPACT OF EMPLOYEE RETENTION IN HOSPITALITY INDUSTRY
Table of Contents
Field of research..............................................................................................................................3
Secondary data.................................................................................................................................3
Research Question...........................................................................................................................3
Search Terms...................................................................................................................................4
Merged articles and References.......................................................................................................4

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IMPACT OF EMPLOYEE RETENTION IN HOSPITALITY INDUSTRY
Field of research
Hospitality industry has been an important industry in the market related to care services.
The industry is depended on the human resource management including healthcare professionals
and other staffs. Therefore, employee satisfaction has been an important scenario in this industry.
Therefore, the employee retention ratio has been huge in this industry (Deery & Jago, 2015).
The service based industry has been facing problems in the employee retention policy of
different organizations. The working hours of the employees might get increased that create
problems in the organizations (Robinson et al. 2014). Therefore, most of the employees are not
ready to work more than working hours.
Secondary data
Data will be collected from several online journals and books that are related to employee
retention in hospitality industry (Yam, L., & Raybould 2011). However, readily accessible data
has been collected from,
http://www.diva-portal.org/smash/get/diva2:1023308/FULLTEXT02. The author has
properly acknowledged all important points related to the research topic.
Research Question
This study aims at analyzing the impact of employee retention in the hospitality
industry. . The research question is how does employee retention affecting hospitality industry
and what are the challenges faced by organization due to employee retention?

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IMPACT OF EMPLOYEE RETENTION IN HOSPITALITY INDUSTRY
Search Terms
Employee retention, employee turnover, Hospitality industry, Human Resource
Management
Merged articles and References
As commented by Vasquez (2014), employee retention policy has been playing a vital
role in the development of the industry. Various factors have been responsible for the growth of
the company relating the employee turnover. The economic stabilization with a qualitative study
has been done in this research paper.
Msengeti, D. M., & Obwogi, J. (2015). Effects of Pay and Work Environment on Employee
Retention: A Study of Hotel Industry in Mombasa County.
Qazi, T. F., Khalid, A., & Shafique, M. (2015). Contemplating employee retention
through multidimensional assessment of turnover intentions. Pakistan Journal of Commerce and
Social Sciences, 9(2), 598.
Robinson, R. N., Kralj, A., Solnet, D. J., Goh, E., & Callan, V. (2014). Thinking job
embeddedness not turnover: Towards a better understanding of frontline hotel worker
retention. International Journal of Hospitality Management, 36, 101-109.
Santhanam, N., Kamalanabhan, T. J., Dyaram, L., & Ziegler, H. (2018). Examining the
moderating effects of organizational identification between human resource practices and
employee turnover intentions in Indian hospitality industry. GSTF Journal on Business
Review (GBR), 4(1).

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IMPACT OF EMPLOYEE RETENTION IN HOSPITALITY INDUSTRY