Research Proposal: Employee Empowerment and Job Satisfaction at Hilton

This research proposal investigates the impact of employee empowerment on job satisfaction, focusing on Hilton Hotel as a case study. The study begins with a background of the issue, emphasizing the importance of employee engagement in a changing business environment and highlighting the relationship between empowerment and job satisfaction. It outlines the research problem, which stems from a perceived lack of understanding among managers regarding the benefits of employee empowerment. The aims and objectives include analyzing the concepts of empowerment and satisfaction, evaluating the benefits of empowerment, identifying its impact on Hilton Hotel employees, and assessing the relationship between the two. The research methodology employs an exploratory research design and an inductive research approach, using a mixed-methods approach for data collection, involving both qualitative and quantitative techniques. Data will be collected through questionnaires and secondary sources like journals and books. The proposal also addresses ethical considerations, validity, and reliability, and includes a Gantt chart for project management. The study aims to provide insights into how employee empowerment can enhance job satisfaction and improve business outcomes in the hotel industry.

Research Proposal

TABLE OF CONTENTS
RESEARCH PROPOSAL...............................................................................................................2
Research topic........................................................................................................................2
Background of study...............................................................................................................3
Rationale of the study.............................................................................................................3
Research problem...................................................................................................................4
Aims and objectives...............................................................................................................4
Research questions.................................................................................................................4
RESEARCH METHODOLOGY.....................................................................................................4
Introduction............................................................................................................................4
Research design......................................................................................................................5
Research approach..................................................................................................................5
Research philosophy...............................................................................................................6
Research type..........................................................................................................................6
Data collection........................................................................................................................6
Sampling.................................................................................................................................7
DATA ANALYSIS..........................................................................................................................7
Analysis technique..................................................................................................................7
Ethical issues..........................................................................................................................7
Validity and reliability............................................................................................................8
Gantt chart..............................................................................................................................8
REFERENCES..............................................................................................................................10
RESEARCH PROPOSAL
Research topic
The impact of employee empowerment on job satisfaction- a case reference of Hilton
Hotel.

Background of study
In the current era of rapidly changing business environment, organizations dedicate
greater impact upon the capabilities of business and thus attain success. However, it is essential
for firm to involve highly encouraged and satisfied employees. Through discussing employee
empowerment it has been prevalent literature for many years and thus it helps in carrying out the
study. Main focus of the study is to determine the relationship among employee empowerment
and job satisfaction through reviewing and determining all the factors that effects this relation.
Employee empowerment can be stated as establishing and building trust among management and
employees and encouraging their participation (The Benefits of Employee Empowerment. 2011).
Also, it is one of the modern concept in order to attain high level of cooperation, self confidence,
innovation, team spirit etc.
Furthermore, it is essential for firms to obtain competitive edge over rivals in the market.
Hence, it can be attained through innovative technology, effective marketing strategies, excellent
customer services etc. in order to attain high advantage within firm. Apart from this, workforce is
also considered as one of the most crucial asset within firm and thus business success or failure
depends upon their qualifications and performance (What Is Human Resource Management.
2013). Employee empowerment does not state that management is discarded from their
responsibility of performance or for leading the business. However, in an employee empowered
business, management responsibility comes in order to create and foster the environment in
which it is evident that employee involvement is required in order to grow the enterprise. In the
present study, Hilton Hotel has been undertaken in order to assess the different factors that
impact the employee empowerment on job satisfaction. Thus, it is essential for management to
develop trust and communication with employees in order to increase confidence among
employees and creates job satisfaction (Hotel Hilton. 2014).
Rationale of the study
Main focus behind carrying out this study is to identify the “Impact of employee
empowerment on job satisfaction”. Thus, Hilton hotel has been undertaken in respect to analyze
the encouragement of employees within firm and help them to attain job satisfaction. Through
satisfying and motivating employees it assists business to enhance customer service quality and
thus retain them for long term in business. Management of business is required to develop trust
and communication so that they can encourage workforce to deliver quality services.

Research problem
Here, scholar analyzes that through carrying out the study it has been assessed that
managers of hotel does not recognize regarding the real importance of employee empowerment
and its effect upon job satisfaction. Apart from this, there are certain managers that belief that
employee empowerment will affect or minimize their authority. There are very little managers
and businesses that really understand the term employee empowerment and even fewer really put
into practice, thus it helps in formulating research problem. It can be assessed that is there a
relationship between employee empowerment and job satisfaction?
Aims and objectives
Aim- “Impact of employee empowerment on job satisfaction- case reference to Hilton Hotel”.
Here, hotel industry has been chosen in regard to assess the significance of employee
empowerment on job satisfaction so that productivity can be improved of business. Main
objectives of this research are as follows-
 To analyze the concept of employee empowerment and job satisfaction in businesses.
 To evaluate the benefits of employee empowerment in organizations.
 To identify the impact of employee empowerment on job satisfaction within employees
of Hilton Hotel.
 To assess the relationship between job satisfaction and employee empowerment.
Research questions
 What is the concept of employee empowerment and job satisfaction in Hilton Hotel?
 What are the advantages of employee empowerment in businesses?
 How employee empowerment impacts upon the job satisfaction among employees of
Hilton Hotel?
 What is the relationship between job satisfaction and employee empowerment?
RESEARCH METHODOLOGY
Introduction
Research methodology is the tool that helps in collecting information and data for the aim
of making crucial business decisions. It involves different publications, interviews and surveys
etc. in order to investigate the relationship between employee empowerment and job satisfaction.
Also, it is essential for scholar to undertake effective research methodology so that formulated

aims and objectives can be studied effectively (Blankenship, 2014). Thus, using different
research tools and techniques in regard to enhance the validity and reliability of research.
Research design
Research design states to the overall strategy that helps in integrating the different
components of the research in order to ensure that the research problem is effectively addressed.
It is the blueprint for the collection, analysis and measurement of data. Also, in regard to
improve the validity and reliability of the study it helps in executing the research to attain desired
targets. There are different research design such as casual, exploratory and descriptive etc. In the
present study exploratory research design is applied so that new ideas and thoughts will be
explored in regard to assess the significance of employee empowerment and job satisfaction
among employees (Flick, 2011). Furthermore, it also assists in providing proper base to carry out
the whole study and thus attain desired results. Also, through implementing such design it helps
in focusing upon the selected research aims and objectives in regard to improve the reliability
and validity of the study.
Research approach
Research approach can be stated as the plans and procedures in order to carry out the
research that helps in taking broad assumptions to detailed methods of data collection, analysis
and interpretation. However, through implementing different tools and techniques it helps
researcher to make appropriate decisions in order to execute the study well. It consists of two
different types of approaches i.e. inductive and deductive. Inductive research helps in collecting
data in relation to the specific topic and thus helps in linking with the theory so that best results
can be attained (Srivastave, 2011). While, deductive research approach helps in adopting
effective social theory that impacts the information. Here, inductive research approach will be
implemented in order to execute the study in order to assess the employee empowerment and job
satisfaction within Hilton Hotel. Main focus behind selecting this research approach is to assess
particular results instead of generalized one. Because generalized results will not be required and
thus inductive approach has been adopted. Thus, the chosen approach helps in carrying out
suitable and valid research.

Research philosophy
It is the belief regarding the way through which data about the phenomenon could be
collected, analyzed and used. Thus, through reviewing the proper research philosophy it helps in
assessing proper technique of data analysis and thus helps in achieving desired objectives. It
involves two different types of research philosophies such as positivism and interpretivism.
Positivism is the philosophy which is based upon the belief that the world is external and thus
single objective is being available for carrying out research phenomenon. While, interpretivism
is the philosophy which is interconnected with the belief that multiple realities are connected
with the system for executing proper study (Khan, 2011).
Here, in the present study interpretivism research philosophy has been adopted as it
assists in using the method where role of researcher is very limited to human actions and thus it
helps in supporting and evaluating the significance of employee empowerment and job
satisfaction within hotel industry. Main benefit of adopting this philosophy helps in evaluating
the variation within human and social actions and thus best results can be attained.
Research type
Research type can be defined as the type of research conducted in order to know the
nature of the study and thus using different tools and techniques so that best results can be
carried out. However, it is essential for researcher to assess different type of study is conducted
in order to take best decisions and make the study valid and reliable. It involves two different
types of studies i.e. qualitative and quantitative (Kuada, 2012). Qualitative research states that
the data is not of numeric terms but it is in the form of themes that has been done in order to
collect data. On the other hand, qualitative research is carried out in order to present the numeric
data and statistical tools so that data can be assessed in terms of mean, mode and median. In the
present study, both qualitative and quantitative research will be used i.e. mixed nature so that
best information can be gained.
Data collection
Data collection is the phenomenon that helps in collecting information which has been
gathered in order to reach towards valid conclusion through viewing the aims and objectives of
research. It involves two main sources of data collection i.e. primary and secondary. Primary
data collection source helps in collecting the information for the first time through carrying out
interview or questionnaire (Jogulu and Pansiri, 2011). While, secondary data source undertakes

online articles, newspapers, books and magazines etc. in order to use the data that has been
already published. In the current study, both primary as well as secondary data collection sources
has been used for collecting data. Questionnaire method has been used in order to collect primary
data and obtain the information related to employee empowerment and job satisfaction. On the
other hand, secondary data sources will be collected through using online journals, books,
newspapers and magazines etc.
Sampling
It is another crucial part of the research in which researcher is required to adopt
appropriate sample size so that best information can be collected in order to carry out the study.
However, sampling can be divided into two different parts i.e. probabilistic and non
probabilistic. Probabilistic sampling can be stated as the option in which there is a chance for
every option to get selected while using non probabilistic sampling it provides zero chance of
being selected (Kumar, 2010). Thus, in regard to carry out the research, sample size of 10
managers of Hilton hotel has been selected so that significance of employee empowerment upon
job satisfaction can be assessed. Moreover, purposive sampling technique will be used in order to
assess the main purpose of the study. Hence, the sample size selected and method used will help
in employing the best method so that desired aims and objectives can be attained.
DATA ANALYSIS
Analysis technique
In this part of the study, data has been analyzed in order to obtain best outcomes. It
consists of two data analysis techniques i.e. qualitative and quantitative. However, at the time of
conducting the research both the techniques will be used (Flick, 2011). Qualitative data will be
used through developing themes that will show the responses provided by the managers of hotel.
While, using qualitative techniques SPSS software will be used in order to bring best results.
Thus, using such method it helps in making the research suitable and reliable.
Ethical issues
It is essential for researcher to undertake corrective action so that challenges can be
overcome. Here, the information will be collected from manager of Hilton Hotel and thus
privacy issues might be faced. Therefore, it is significant for researcher to store and protect the
data effectively and thus parties using the data could not be hindered (Kuada, 2012).

Validity and reliability
Through carrying out the research, scholar faces both validity and reliability issues.
Therefore, it is essential for them to assess the information through both primary and secondary
sources and thus ascertain reliable data. Also, the sources that are used for collecting information
need to be authentic which will help in dealing with validity and reliability problems
(Blankenship, 2014).
Gantt chart
Activity Week
1
Week
2
Week
3
Week
4
Week
5
Week
6
Week
7
Week
8
Week
9
Designing
Research
Proposal
Literature
review
Formulating
aims and
objectives
Drafting of
literature
Review
Collection of
secondary
data
Evaluating
secondary
data
Developing
research
approach

Research
methodology
Drafting
questionnaire
Data
Collection
Draft findings
Analyzing
collected data
Completing
remaining
chapters
Submitting to
tutor and
waiting for
feedback
Revising the
draft
Print and bind
Final
submission of
report

REFERENCES
Books and Journals
Flick, U., 2011. Introducing Research Methodology: A Beginner's Guide to Doing a Research
Project. SAGE.
Jogulu, U. D. and Pansiri, J., 2011. Mixed methods: a research design for management doctoral
dissertations. Management Research Review. 34(6). pp. 687–701.
Khan., 2011. Research Methodology. APH Publishing.
Kuada, J., 2012. Research Methodology: A Project Guide for University Students.
Samfundslitteratur.
Kumar, R., 2010 . Research Methodology: A Step-by-Step Guide for Beginners. SAGE.
Srivastave, T. N., 2011. Business Research Methodology. Tata McGraw-Hill Education
Online
Blankenship, D. C., 2014. Steps of the research process. [Online]. Available through;
<http://www.humankinetics.com/excerpts/excerpts/steps-of-the-research-process>.
[Accessed On 27th April 2016].